Lead

Company Description

Shadowfax is India's fastest-growing end-to-end fully integrated logistics provider. With a network spanning over 2,500+ cities and 16,000+ pin codes, Shadowfax offers a one-stop solution for merchants across multiple categories, including e-commerce, D2C, hyperlocal, and personal courier services. As the largest crowdsourced last-mile delivery platform in India, Shadowfax has successfully shipped over 1 billion orders. Our services range from express one-hour delivery to same-day and next-day services, enhanced by doorstep quality checks and hassle-free returns. Committed to sustainability, we are proud of our electric vehicle fleet and eco-friendly delivery solutions.

Role Description

This is a full-time on-site role for a Lead at Shadowfax, located in Bhubaneshwar. The Lead will be responsible for overseeing day-to-day logistics operations, managing and coordinating with delivery executives, optimizing delivery routes, and ensuring customer satisfaction. Additionally, the role involves analyzing performance metrics, driving continuous improvement initiatives, and collaborating with other departments to enhance overall operational efficiency.

Qualifications

• Any graduate
• Experience in logistics, supply chain management, or related fields
• Excellent communication and interpersonal skills
• Problem-solving and decision-making abilities
• Ability to work independently and in a team environment
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field
• Experience in the logistics industry is a plus