Lead Engineer

Key Responsibilities:

• Implement platform applications and features that transform and optimize the waysupport teamsoperatein their day-to-day lives.
• Develop and implement new ServiceNow Integrations with 3rdparty appsfor data sync and automation.
• Develop flows and scripts to personalize existing ServiceNow applicationsto improvebusinessprocesses and remove manual intervention from support teams.
• Constantly think about innovating and improving teams way of working, setting up best practices, bringing up innovative and out of the box solutions.
• Take complete ownership of the projects assigned until delivery and provide support, if needed, post deployment.
• Solving complex problems in a highly dynamic and agile environment.
• Having a strong focus on code quality, reusability and scalability of the implemented solution.
• Lead and participate in design/architectural, technical reviews and UAT demos for the various projects undertaken.
• Create design/technical documentations for new components/integrations built.

Skills Required:

• Good verbal and written

  communication

  .
• Min 2 years of experience into

  People Management

  .
• Good understanding of ServiceNow Development Platform including (but not limited to)

  ITSM, ITOM, ITAM, Employee Lifecycle/HR

  .
• Understanding on ServiceNow

  Client-side and Server-side scripting, REST APIs, Flow Designers, MID Servers

  ,

  Service Portal

• Good understanding of programming languages

  HTML, JavaScript, SQL

  ,

  Angular JS

  ,

  Python

  or expertise in any other programming language

• SQL Server

  or other database technology experience
• Convincing

  problem solving and analytical skills

  with the ability to handle and address complexity under pressure

• Detailed oriented nature

  to seek and understand all the details of the problem before beginning to solve it.
• Ability to

  drive your projects

  from inception to completion and overcome challenges along the way.