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7.0 - 12.0 years
25 - 35 Lacs
Bengaluru
Work from Office
7+ years of experience in the ServiceNow Application Development Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques. Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc. Ability to provide technical leadership and support to Process Consultants. Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team. Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic) Product line (CIS) accreditation preferred Certified or pursuing. Understanding of Software Development Lifecycle experience in Agile projects Open and friendly personality, with ability to be customer facing. Be self-managing and capable of working alone or as part of a team. BE / BTech in Computer Science or related disciple Strong knowledge of JavaScript, scripting, and web development. Familiarity with ITSM processes and ITIL framework. ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others
Posted 12 hours ago
10.0 - 20.0 years
30 - 45 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Work Location: Pan India Experience: 10+yrs Required Skills: Design, build, implement and administer ServiceNow - IT Service Management frameworks which includes but not limited to modules ie. Incident, Problem, Change, Configuration, etc... Exposure in integration with 3rd party Applications and data sources most commonly - CMDB, KEDB, Event Monitoring, User Administration, and Single Sign-on using Web Services, JDBC, LDAP, Excel, CSV, and Email as well as any industry standard command line technologies that use API, SOAP, REST, or WSDL.Implementation of CSM Modules in Development and working experience on ServiceNow plugins and customizations of Business Service Design, Service Offerings, Service Portfolio where analysis of situations or data requires an in-depth evaluation of various factors and additional specialized technical knowledge Thanks & Regards Suganya R Suganya@spstaffing.in
Posted 2 days ago
7.0 - 12.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is Hiring SERVICENOW ITAM DEVELOPER Role : IT Asset Management Developer Total Experience Range: 7- 12 years Mode of Interview: ONLINE
Posted 3 days ago
8.0 - 13.0 years
13 - 23 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Roles and Responsibilities Design, implement, and maintain ServiceNow ITSM solutions for clients across various industries. Develop and customize workflows, business rules, and integrations to meet client requirements. Collaborate with cross-functional teams to identify process improvements and optimize IT service delivery. Provide technical guidance on best practices for ITSM implementation using ServiceNow platform. Ensure compliance with industry standards (e.g., ITIL) by developing CMDB models and conducting regular audits. Desired Candidate Profile 8-13 years of experience in IT services & consulting with expertise in ITSM, ITOM, CMDB, ITAM, or related fields. Strong understanding of ServiceNow architecture and its applications in an enterprise environment. Proven track record of implementing successful projects using ServiceNow platform. Excellent communication skills with ability to work effectively with stakeholders at all levels.
Posted 3 days ago
5.0 - 10.0 years
10 - 20 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Job Title: ServiceNow Developers and Architects (Multiple Modules | 100+ Positions) Company: APN Consulting with 15+ clients including Wipro, Infosys, TCS, Tech M, etc. Location: PAN India (Remote / Hybrid / Onsite options available) Experience: 5 to 18 Years Employment Type: Full Time/Contract Job Description We are hiring 100+ experienced ServiceNow Developers and Architects to join our rapidly growing ServiceNow practice. If you have hands-on expertise in any of the ServiceNow modules listed below and are passionate about innovation and enterprise service management we want to hear from you! Key Modules & Skills Were Hiring For: ITSM with Integration Development Experience (REST/SOAP APIs, IntegrationHub, MID Servers) CSM (Customer Service Management) ITOM (Event Management, Discovery, Service Mapping) CMDB (Configuration Management Database) HRSD (HR Service Delivery) ITAM HAM/SAM (Hardware & Software Asset Management) SecOps (Security Operations) GRC (Governance, Risk, and Compliance) Key Responsibilities (varies per module): Develop and configure ServiceNow applications/modules based on client needs Design and implement integrations between ServiceNow and external systems Customize ServiceNow forms, workflows, and client/server scripts Perform regular platform upgrades, patches, and performance optimization Support UAT and go-live processes Preferred Qualifications: 5-18 years of relevant experience in ServiceNow development ServiceNow Certified System Administrator (mandatory for most roles) Module-specific certifications are highly preferred (e.g., ITSM, CSM, HRSD, etc.) Strong problem-solving and communication skills Experience working in Agile environments is a plus What We Offer: Opportunities to work with global clients on large-scale ServiceNow projects Flexible work locations (Remote/Hybrid/Onsite) Rapid career growth and certification support Dynamic and inclusive team environment Kindly share your updated resume on- kshitij@apnconsultinginc.com or WhatsApp on +91 9218082981 (Not for calling)
Posted 4 days ago
7.0 - 12.0 years
12 - 22 Lacs
Bengaluru
Hybrid
Qualifications: Work Location:- Bangalore Experience:- 7 to 10 years Role Responsibilities: • The ServiceNow Assistant Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond • Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements • Development of ITSM &; other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. • Always follow best development practices during implementation. • Support other developers in their work to integrate existing systems with Service Now • Support business process owners in configuring the platform • Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application. • Should be proficient to provide functional and Technical insight • Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be an added advantage • Exposure to ITIL Framework, IT Management Tools • Strong verbal communication skills and ability to Establish a rapport with clients and colleagues • Strong organizational and analytical skills • Exceptional Interpersonal Skills & Ability to work Independently and with a team Ability to flexible to stretch and learn new Technologies/process whenever necessary Requirement: • Candidate should have the ability to perform in a dynamically changing environment • Should have prior working experience in ServiceNow tool • Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members • Ability to work under pressure and handle crunched timelines • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work • Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization. Must-Have Certifications • Certified System Administrator (Desired) • ITIL Certifications (desired) • Other Service-Now Certifications (Preferred) • Scrum master (Preferred)
Posted 4 days ago
5.0 - 8.0 years
14 - 20 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description 5+ years of experience working as a Developer on the ServiceNow platform. Experience with ITOM Visibility, ITSM Pro, CMDB, HAM Pro, modules in ServiceNow (experience on any other ServiceNow modules is a plus) as a developer. Mandatory working knowledge on concepts like Discovery, Service Mapping, Event Management, Flow Designer, Catalog Items, Integrations using spokes and APIs. Experience with custom application development, ACLs in ServiceNow. Experience on configuring Workspaces, mobile applications. A bachelors or master’s degree in information systems or computer science, or equivalent experience. Good written, verbal communication & interpersonal skills Commitment to excellent customer service & strong focus on quality. Note: We are looking for immediate joiners.
Posted 4 days ago
3.0 - 6.0 years
7 - 15 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 6 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM
Posted 4 days ago
5.0 - 10.0 years
20 - 30 Lacs
Pune
Work from Office
Position name : Servicenow developer Exp : 5-15yrs Skills : Servicenow, ITSM,CSM,CMDB Walk-in-drive(F2F Interview) Role & responsibilities Preferred candidate profile
Posted 5 days ago
1.0 - 3.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Good Communication Skills Should Have Experience on Ticketing tool , SLA, ITIL ,
Posted 5 days ago
5.0 - 10.0 years
12 - 22 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Greetings from Tech Mahindra!! With reference to your profile on Naukri portal, we are contacting you to share a better job opportunity for the role of ServiceNow Developer with our own organization, Tech Mahindra based. COMPANY PROFILE: Tech Mahindra is an Indian multinational information technology services and consulting company. Website: www.techmahindra.com We are looking for ServiceNow Developer for our Organization. Required skill sets Service Now Development ITAM, ITOM, ITSM, UI policies Work timings : Normal Shift Mode-Hybrid Location :- Pan India No of days working : 05 Days Working Kindly share only interested candidates forward your updated resumes with below details at: ps00874998@techmahindra.com Total years of experience: Relevant experience in Servicenow development : Relevant experience in ITAM Relevant experience in ITOM, ITSM, UI policies Offer amount (if holding any offer ) : Location of offer:- Reason for looking another offer:- Notice Period (if serving LWD) : Current location :- Preferred location : CTC: Exp CTC: When you are available for the interview? (Time/Date): How soon can you join? Best Regards, Prerna Sharma Business Associate | RMG Tech Mahindra | PS00874998@TechMahindra.com
Posted 5 days ago
11.0 - 14.0 years
35 - 60 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Job Title: Principal ServiceNow Architect Center of Excellence Experience: 12–14 years (Hands-on ServiceNow expertise) Location: Bangalore, India (Hybrid/Onsite as per project needs) Department: Cognizant Digital Systems & Technology – ServiceNow CoE Employment Type: Full-time Role Overview: As a Principal ServiceNow Architect at Cognizant, you will be the technical authority and strategic leader across all ServiceNow modules. You’ll drive platform-wide architecture decisions, mentor fellow architects, and lead development teams to deliver scalable, enterprise-grade solutions. This is a high-impact role within the Center of Excellence, where innovation, governance, and delivery excellence converge. Key Responsibilities: Define and own the end-to-end architecture across all ServiceNow modules: ITSM, ITOM, ITAM, HRSD, SecOps, GRC, CSM, SPM, and App Engine. Lead technical governance , architecture reviews, and design authority boards. Collaborate with enterprise architects and business stakeholders to align platform strategy with business goals. Guide and mentor Solution Architects, Developers, and Team Leads across multiple delivery streams. Establish best practices, reusable frameworks , and accelerators for rapid delivery. Drive platform upgrades, performance tuning , and adoption of new ServiceNow capabilities (e.g., AI/ML, Process Optimization, RPA Hub). Architect complex integrations using IntegrationHub, Flow Designer, REST/SOAP APIs , and third-party tools. Ensure adherence to CSDM, ITIL, and security standards across implementations. Lead technical discovery workshops , proof-of-concepts, and pre-sales solutioning when required. Required Skills & Qualifications: 12–14 years of IT experience with 10+ years in ServiceNow development and architecture . Deep hands-on expertise across all major ServiceNow modules . Strong command of JavaScript, GlideScript, Flow Designer , and integration frameworks. Proven experience in multi-module implementations and cross-functional platform leadership . Expertise in CMDB modeling, IRE, MID Server architecture , and cloud discovery. Experience with Agile/SAFe delivery , DevOps pipelines, and CI/CD for ServiceNow. Strong stakeholder management, communication, and team leadership skills. Preferred Certifications: ServiceNow Certified Technical Architect (CTA) Certified Implementation Specialist (multiple modules) Certified Application Developer (CAD) ITIL v4 Foundation or higher Why Join Cognizant’s ServiceNow CoE? Lead flagship digital transformation programs across Fortune 500 clients. Collaborate with global thought leaders and shape Cognizant’s ServiceNow roadmap. Access to exclusive training, sandbox environments , and early-release features. Be part of a high-caliber, innovation-driven team that defines industry standards.
Posted 1 week ago
5.0 - 10.0 years
7 - 17 Lacs
Pune
Work from Office
Role: ServiceNow DeveloperExperience Range: 5 10 Years Location: PUNE (Hybrid Mode) Interview Mode: Face-to-Face (Walk-in Drive) Interview Date: June 21 , 2025 (Saturday) Timing: 9:30 AM to 1:00 PM Must-Have Skills: Strong hands-on experience as a ServiceNow Developer Expertise in ITSM, ITOM, HRSD, and CMDB Deep understanding of Client Scripts, UI Policies, Business Rules, UI Actions, Import Sets, Transform Maps, Notifications, Script Includes Experience with Flow Designer or Workflows Strong knowledge of Integrations (SOAP or REST) Ability to perform Root Cause Analysis for production support Scripting experience is mandatory Good-to-Have Skills: Experience with GRC or ITBM Interested candidates can share their CV via email with the subject "ServiceNow Developer" for further discussion. Regards, G Annapurna 6300098106 lancesoft india private limited annapurna.gangam@lancesoft.in
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Description for Associate Technical Analyst: - The Asset Management Analyst will be responsible for managing the end-to-end lifecycle of IT assets, primarily focusing on Device Life Cycle Management (DLM). This role will involve overseeing the procurement, inventory management, deployment, and disposal of IT assets such as laptops, desktops, mobile devices, and other hardware, ensuring compliance with internal policies and industry standards. Experience 1-3 years of experience in IT Asset Management, with a focus on device lifecycle management (DLM). Education 3 Year Diploma after 12th or Any Graduate or 15 Years of Education Skills Excel Proficiency : Advanced skills in Excel (PivotTables, VLOOKUP, advanced functions) for reporting and data analysis. Lifecycle Management : Solid understanding of the full asset lifecycle, from procurement, deployment, management, and disposal. Audits & Reconciliations : Ability to conduct periodic audits and perform reconciliations to ensure accuracy of asset records. Vendor & Logistics Coordination : Collaborate effectively with vendors and logistics partners to ensure timely and accurate delivery and return of IT assets. ITIL Knowledge : Understanding of ITIL practices in managing IT assets, particularly for procurement and disposal. Documentation & Reporting : Strong documentation skills and ability to generate reports regarding asset statuses, procurement, and disposal. Rolls & Responsibilities Asset Lifecycle Management : Manage the entire asset lifecycle for IT equipment (from procurement to disposal) in line with business requirements and policies. Asset Records Management : Maintain and update IT asset records in ServiceNow or other asset management systems to ensure accuracy and completeness. Inventory Management : Ensure that the inventory of IT assets is up to date, including tracking asset quantities, locations, and statuses. Generate regular reports on asset inventory, procurement status, and lifecycle management metrics Audits: - Conduct periodic asset audits and inventory reconciliations to ensure data integrity and compliance with internal and external standards. Vendor Coordination : Work with vendors teams to ensure timely acquisition of IT assets, keeping track of orders, receipts, and invoicing Asset Deployment & Disposal : Coordinate the deployment of new assets to end users and manage the proper disposal or recycling of retired assets. Logistics & Delivery Coordination : Liaise with logistics partners to ensure timely and accurate delivery of IT assets to users End-User Support : Work closely with IT support teams to resolve asset-related issues, such as hardware failures, repairs, or replacements
Posted 1 week ago
5.0 - 10.0 years
15 - 30 Lacs
Kolkata, New Delhi, Hyderabad
Work from Office
Looking for experts in any one of the following servicenow skills 1.CSM Developer 2 Sr, Developer 3.Tester 4.ITSM 5.ITOM 6.CMDB 7.Servicenow Admin 8.Servicenow Developer 9.Service Portal 10.Catalog 11.UI Builder 12.ITAM 13.HRSD 14.Other Snow Modules
Posted 1 week ago
3.0 - 6.0 years
10 - 20 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM
Posted 1 week ago
4.0 - 9.0 years
6 - 11 Lacs
Pune
Work from Office
R-102624 ServiceNow Sr Developer ITAM, CMDB & ITSM1 Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS- ITSM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience
Posted 1 week ago
5.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Educational Requirements MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services Responsibilities Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs. Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management. Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed. Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications. Provide ongoing support and maintenance for ServiceNow ITOM solutions. Document technical specifications, processes, and procedures for ServiceNow ITOM solutions. Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teams Define technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practices Maintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM. Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution Collaborate with internal business stakeholders to write/estimate stories Oversee developers work, and own overall quality and delivery of development Capable of executing hands-on development for stories that cannot be delegated Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges Provide mentorship to developers and platform engineers on technical design standards and best practices. Additional Responsibilities: Required Knowledge of ServiceNow CMDB Architecture 5+ years working on the ServiceNow platform preferably in global implementation projects Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration) Strong knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript Experience integrating with tools to federate data into the CMDB Expert in IT Asset Management Lifecycle processes (including hardware and software) Good interpersonal skills, including collaboration, communication, relationship building, and negotiation Intermediate Windows and Unix administration skills Expert in IT Asset Management process & operational delivery Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage. Familiarity with the following concepts: XML, JSON/script language, database. Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers Familiar with Cloud environment like AWS, Azure etc. Ability to work independently and as part of a team. Excellent problem-solving, analytical, and communication skills. ServiceNow Certified Implementation Specialist Event Management ServiceNow Certified Implementation Specialist Service Mapping ServiceNow Certified Implementation Specialist Discovery. ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance. Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details. Scripting capabilities such as JavaScript, jelly, SQL Acquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM
Posted 1 week ago
9.0 - 14.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Educational Requirements Master of Science (Technology),MBA,MTech,Bachelor Of Comp. Applications,Bachelor Of Science (Tech),Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD
Posted 1 week ago
5.0 - 10.0 years
7 - 17 Lacs
New Delhi, Hyderabad, Pune
Work from Office
Familiarity with IT service management ITSM toolsets preferably ServiceNow, Experience in ITIL Service Asset Configuration Management. experience as a ServiceNow Administrator/Developer . Incident Management, Problem Management, Change Management.
Posted 1 week ago
6.0 - 10.0 years
6 - 16 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
HI Team, This is not an Admin role, but rather an Asset Management profile involving end-to-end procurement to disposal, with technical expertise in: Handling loose machines and related technical tools Using and managing ticketing tools and portals like ServiceNow Reporting using Power BI and Power Automate Strong working knowledge of Excel, including data fetching and export Overall experience of 6+ years in relevant domains Role & responsibilities Preferred candidate profile
Posted 1 week ago
5.0 - 10.0 years
12 - 22 Lacs
Pune, Chennai, Bengaluru
Work from Office
1. Hands on experience as a ServiceNow developer 2. Hands on experience on Inbound actions client scripts, UI Policies, Business rules, UI actions, import sets, Transform Maps, Notifications, script Includes 5. Good Knowledge on Integrations SOAP Required Candidate profile Skills Req: CMDB, ITSM, ITAM, ITOM, Architect, ATF, Automation engineer, Business Analyst, Change Management
Posted 1 week ago
3.0 - 6.0 years
5 - 10 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM
Posted 1 week ago
5.0 - 9.0 years
7 - 11 Lacs
Chennai
Work from Office
Overview Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Responsibilities Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.
Posted 1 week ago
10.0 - 17.0 years
20 - 35 Lacs
Hyderabad
Work from Office
Hiring Sr ServiceNow Developer and Servicenow Architect Location:- Hyderabad Exp:-10+ Years Notice period:- Immediate to 10 Days Interested candidates can Send your resume to mkateru@vsoftconsulting.com
Posted 1 week ago
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