1259 Ldap Jobs - Page 7

An Amazing Career Opportunity for DevOps Engineer Location: Chennai, India (Hybrid) Job ID: 37903 Profile Summary: The DevOps Engineer position will work collaboratively with software engineering, infrastructure, and security to automate deployment and operation of our systems. Help automate and streamline our operations and processes. Build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues in our dev, test, and production environments. DevOps Engineers are involved in the full life cycle of an application. The DevOps Engineer position will work on complex, major, or highly visible tasks in support of multiple projects that require multiple areas of expertise. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This role requires employees to work during off hours shifts to support the overseas business stakeholders. The requirements listed above are representative of the knowledge, skill, and/or ability required. About HID Global HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo LinkedIn: www.linkedin.com/company/hidglobal/mycompany/ Are You Ready to Join the Team? Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team. Qualifications The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and Responsibilities include the following. Other duties may be assigned : Develop/build IT solutions to meet business requirements. Manage, evolve, build CI/CD pipeline Integrate solutions with other applications and platforms outside the framework. Design, develop, and implement reusable IaC components. Write scripts to automate build and deployments on AWS Cloud. Automate, build and provide production systems support that may include duties such as deployment, configuration, monitoring and troubleshooting Linux servers. Automate deployment of and support Linux and windows-based infrastructure services (web, nfs, sftp, DNS, LDAP etc) Performance monitoring and tuning of the Operating System and applications for the most optimal operational efficiency. Document existing and new public cloud deployments using Run Books and cloud architecture diagrams. Implement processes to standardize best practices and procedures, capacity planning and risk mitigation. Collaborate with technical/business teams, assess requirements and recommend solutions. Perform script maintenance and updates due to changes in requirements or implementations. Conduct vulnerability assessments and OS hardening. Patching windows servers using tools like SCCM, PDQ Deploy & PDQ Inventory, etc. Implement OS hardening, firewalls (iptables, firewalld), and SELinux/AppArmor policies. Perform security patching, vulnerability assessment, and log monitoring. Enforce compliance with standards (ISO 27001, NIST, CIS Benchmarks, PCI-DSS, etc.). Monitor and work on cloud infrastructure related issues and support tickets. Work will relevant stakeholders on the cloud issues/problems and provide the fixes/solutions. Work in different shifts based on team needs and work plan. Technical Requirements: Managing services and environments in AWS public cloud Managing Continuous Integration services Managing and supporting Linux and Windows operating system and services Education and/or Experience: Bachelor’s degree in Programming/Systems or Computer Science or equivalent experience. Typically requires overall 3 to 5 years of analysis and programming experience. Must have Experience working in IaC environment and applications, systems or IT operations. Experience working in an agile team environment. Experience working with public cloud AWS is a must. Experience configuring and supporting Linux and Windows based infrastructure services (web, NFS, sftp, DNS, LDAP, pgp etc) Experience with Continuous Integration tools such as team city, Jenkins preferred Experience with configuration management tools such as Chef, Ansible, Puppet a must. Experience with some aspects of computer security: network security, application security, security protocols, cryptography, IAM, Active Directory, and ADFS, group policy and user account management. Understanding of Load Balancers, TCP/IP, HTTP/HTTPS, SSL/TLS certificate management, DNS, and Network Routing Experience with AWS services and plugins Experience with container technologies Docker, Kubernetes is required Experience using ElasticSearch/ELK stack for application monitoring. Must have used scripting automation with tools such as Ruby, Python, Powershell, Javascript, Knowledge of REST/SOAP APIs. Knowledge of XML, and JSON file formats. Experience with JIRA and Service Now ticketing system for incident management, change control and task management. Demonstrated ability to analyze and interpret complex problems or processes, identify and understand requirements, and develop alternate solutions. Excellent communications skills and the ability to effectively communicate findings both written and orally using both technical and non-technical terms. Experience in handling critical incidents and working with the stakeholders in addressing the issues. Additional Preferred Skills Exposure to other cloud technologies like Azure or google cloud AWS Associate or Professional level certification is a plus Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees work primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels. Willing to work in a 24/6 shift environment – Mandatory expectation 24/6 shift rotation (including both day and night shifts). Why apply? Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted. This opportunity may be open to flexible working arrangements. HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

An Amazing Career Opportunity for DevOps Engineer Location: Chennai, India (Hybrid) Job ID: 37907 Profile Summary: The DevOps Engineer position will work collaboratively with software engineering, infrastructure, and security to automate deployment and operation of our systems. Help automate and streamline our operations and processes. Build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues in our dev, test, and production environments. DevOps Engineers are involved in the full life cycle of an application. The DevOps Engineer position will work on complex, major, or highly visible tasks in support of multiple projects that require multiple areas of expertise. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This role requires employees to work during off hours shifts to support the overseas business stakeholders. The requirements listed above are representative of the knowledge, skill, and/or ability required. About HID Global HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo LinkedIn: www.linkedin.com/company/hidglobal/mycompany/ Are You Ready to Join the Team? Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team. Qualifications The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and Responsibilities include the following. Other duties may be assigned : Develop/build IT solutions to meet business requirements. Manage, evolve, build CI/CD pipeline Integrate solutions with other applications and platforms outside the framework. Design, develop, and implement reusable IaC components. Write scripts to automate build and deployments on AWS Cloud. Automate, build and provide production systems support that may include duties such as deployment, configuration, monitoring and troubleshooting Linux servers. Automate deployment of and support Linux and windows-based infrastructure services (web, nfs, sftp, DNS, LDAP etc) Performance monitoring and tuning of the Operating System and applications for the most optimal operational efficiency. Document existing and new public cloud deployments using Run Books and cloud architecture diagrams. Implement processes to standardize best practices and procedures, capacity planning and risk mitigation. Collaborate with technical/business teams, assess requirements and recommend solutions. Perform script maintenance and updates due to changes in requirements or implementations. Conduct vulnerability assessments and OS hardening. Patching windows servers using tools like SCCM, PDQ Deploy & PDQ Inventory, etc. Implement OS hardening, firewalls (iptables, firewalld), and SELinux/AppArmor policies. Perform security patching, vulnerability assessment, and log monitoring. Enforce compliance with standards (ISO 27001, NIST, CIS Benchmarks, PCI-DSS, etc.). Monitor and work on cloud infrastructure related issues and support tickets. Work will relevant stakeholders on the cloud issues/problems and provide the fixes/solutions. Work in different shifts based on team needs and work plan. Technical Requirements: Managing services and environments in AWS public cloud Managing Continuous Integration services Managing and supporting Linux and Windows operating system and services Education and/or Experience: Bachelor’s degree in Programming/Systems or Computer Science or equivalent experience. Typically requires overall 3 to 5 years of analysis and programming experience. Must have Experience working in IaC environment and applications, systems or IT operations. Experience working in an agile team environment. Experience working with public cloud AWS is a must. Experience configuring and supporting Linux and Windows based infrastructure services (web, NFS, sftp, DNS, LDAP, pgp etc) Experience with Continuous Integration tools such as team city, Jenkins preferred Experience with configuration management tools such as Chef, Ansible, Puppet a must. Experience with some aspects of computer security: network security, application security, security protocols, cryptography, IAM, Active Directory, and ADFS, group policy and user account management. Understanding of Load Balancers, TCP/IP, HTTP/HTTPS, SSL/TLS certificate management, DNS, and Network Routing Experience with AWS services and plugins Experience with container technologies Docker, Kubernetes is required Experience using ElasticSearch/ELK stack for application monitoring. Must have used scripting automation with tools such as Ruby, Python, Powershell, Javascript, Knowledge of REST/SOAP APIs. Knowledge of XML, and JSON file formats. Experience with JIRA and Service Now ticketing system for incident management, change control and task management. Demonstrated ability to analyze and interpret complex problems or processes, identify and understand requirements, and develop alternate solutions. Excellent communications skills and the ability to effectively communicate findings both written and orally using both technical and non-technical terms. Experience in handling critical incidents and working with the stakeholders in addressing the issues. Additional Preferred Skills Exposure to other cloud technologies like Azure or google cloud AWS Associate or Professional level certification is a plus Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees work primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels. Willing to work in a 24/6 shift environment – Mandatory expectation 24/6 shift rotation (including both day and night shifts). Why apply? Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted. This opportunity may be open to flexible working arrangements. HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Integrate SailPoint with core systems identified including ServiceNow, Active Directory, LDAP, PAM and other applications Deliver IAG processes including Recertification, Joiner/Mover/Leavers (JML), Access Request, Segregation of Duties, RBAC Configure connectors on-board applications including out of the box, Web Service, JDBC, RACF/ACF2 and/or custom connectors Develop supporting rules (application, correlation, identity mapping, etc) Develop life cycle event triggers and business process to meet the business requirements Develop required reports and audit Demonstrate product capability Support post implementation for user testing, debugging, support and maintenance Requirements To be successful in this role, you should meet the following requirements: 3+ years of professional work experience in Identity and Access Governance (IAG) domain and SailPoint IdentityIQ/Identity NOW Proficient in integrating, configuring and implementation of SailPoint IdentityIQ (minimum 3+ years’ experience) Experience in configuring Application, Rules, Workflows, custom tasks and connectors Experience with Databases (Oracle, Sybase, MSSQL, MySQL) Experience with Directories (LDAP, AD) Experience with migrating and onboarding applications Hands on experience integrating SailPoint with tools like ServiceNow (for manual fulfilment and access request) and other core systems Ability to develop custom reports for various controls and capability Experience with the following programming languages: Java, Bean Shell/JavaScript, JSP/Servlets, and SQL Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML Experience with Source Code Management (GitHub) and code deployment Experience of working within a global distributed programme and global teams You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by –HSBC Software Development India

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 7-10 years of experience of experience working in Network Operations especially on the Cisco ACI, Cisco SDA, ISE , Load Balancers , Cisco Wireless and the Security operations like Cisco FTD Firewalls, FortiGate Firewalls and Cisco WSA Proxy Manage Network and Firewall Operations, including hands-on experience with Cisco ACI, Cisco APIC, Cisco SDA, DNAC, Cisco ISE, Cisco WLC, Routing and Switching, and Cisco FTD 9k/4k, Checkpoint Firewall123. Expertise in Security Technology, including WAF/DDOS Monitoring and Troubleshooting4. Prepare weekly and monthly reports, incident reporting, and analysis, while working closely with colleagues to meet team goals and improve processes and practices56. Perform security hardware and software maintenance7. Create and maintain detailed network documentation, network diagrams, and procedures8. Strong verbal and written English communication skills, along with strong interpersonal and presentation skills910. Ability to work with minimal levels of supervision and willingness to work in a job that involves 24/7 operations1112. Experience with configuring and managing user-defined categories, whitelisted URLs, blacklisted URLs, and processes like Change Management, Asset Management, Configuration Management, Security Health Checks, Basic Hygiene, and Audit Compliances1314. Good knowledge of networking concepts, AD, LDAP, and the ability to work with product vendors for upgrades and issue resolution1516. Knowledge and understanding of concepts and technologies such as SIEM, Vulnerability Scanning, AV, DLP, NAC, HIPS, 2FA, and CA17. Participate in day-to-day maintenance activities Preferred Technical and Professional Experience CCNP or equivalent certification. Graduate in Computer Science/IT/Electronics Engineering or equivalent University degree Experience working in Network Operations especially on the Cisco ACI, Cisco SDA, ISE , Load Balancers , Cisco Wireless and the Security operations like Cisco FTD Firewalls, FortiGate Firewalls and Cisco WSA Proxy Application Centric Infrastructure (ACI) deployment and data center experience Experience with design and implementing Software Defined Network (SDN) and large complex networks Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Join our Team About this opportunity: We are now looking for IAM Active Directory Engineer. This job role is responsible for 24X7 support & management of Active Directory infrastructure hosted on Hyper-V, HPE Hyper Converged Solution, Azure and AWS. Execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. What you will do: Experience in core MS Active Directory in multi domain environment. Reporting and review of all connectivity, synchronization, replication within Active Directory. Monitoring/reporting/reviewing all metrics and changes around netlogon, NTDS Database partitions, DNS settings, SRV records, Trust relationships. Perform capacity planning, upgrades and expansion of Active Directory environment Creation and Modification of PowerShell scripting related to Active directory. Review of domain controllers, application, and security events to find any issues or trends. DNS, GPO management, knowledge of FSMO roles, Replication Issues, AD ports requirement for replication, SYSVOL architecture, Fine Grained Password Policies, Domain Controllers Promotion / Demotion. Demonstrated experience with High Availability, Disaster Recovery, and Service Continuity process and planning. Good understanding of Identity Access Management solutions / Privileged Access Management solutions. Hands on experience on AWS/Azure/GCP IaaS. Exposure on Hyper-V Converged solution running on VMWare Platform. Knowledge and hands on experience on Azure Log Analytics, Azure Threat Protection, Cloud App Security, Azure Arc, Azure Data Explorer, Microsoft Entra Privileged Identity Management, Azure SSPR, Azure Password Protection. Must have hands-on experience on managing Azure AD connect server synchronization. Experience on handling synchronization issues on Azure AD Connect and troubleshoot. BMC Remedy Monitoring/Ticketing tool. Work with security teams to respond to emergency or critical vulnerabilities, patching or changes as required Participate in the identification of vulnerabilities and their mitigation Experience in monitoring tools like MS SCOM, HPE OneView Categorization of the vulnerabilities of legacy protocols like SSL/TLS and fixing them and also fixing the vulnerabilities for RC4, DES, 3DES, SSL, TLS, Diffie-Hellman etc. Support analysis of IAM configuration and policies to identify security and operational gaps. Review and govern the services-based Integration of role-based access control, Active Directory, LDAP, Single Sign-On, End-User provisioning, identity and access governance, and identity data synchronization services with existing applications and systems. Support security related assessments and configurations for IAM & PAM platforms, adaptive risk configurations and Multifactor authentications. The skills you bring: Support the following systems and functions: Part of core IAM – Active Directory Operations Team 24*7 Shift Incident Management Patch Management & Vulnerability Management Key Qualifications: Education: Graduate in Computer Science or similar Minimum years of relevant experience: 7+ years of experience in handling core IAM AD Operations stuff. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 768677

Exp: 10yrs to 15yrs Location : Chennai/Noida/Bangalore Active Directory L3 JD Providing 3rd line engineering support for Active Directory services. Developing PowerShell scripts to automate administrative tasks related to Active Directory. Ensuring Active Directory security by maintaining crypto standards and implementing low-level role-based access control (RBAC). Adding, removing, and configuring Active Directory sites, sitelinks, and subnets. Installing and configuring DHCP servers. Diagnosing and resolving problems associated with the Directory Replication service. User and Group Management: Create, modify, and manage user accounts, groups, and organizational units, ensuring adherence to security policies. Active Directory Domain Services (AD DS): Implement and maintain AD DS, including domain controllers, to ensure network resource availability and security. Group Policy Management: Configure and manage Group Policy Objects (GPOs) to enforce security settings and software deployment across the network. Performance Monitoring: Monitor AD performance, system health, and security logs to identify and resolve issues. Disaster Recovery: Execute AD backup and disaster recovery plans, including regular testing and updating of recovery procedures. Integration: Coordinate with network and system administrators to integrate AD with other systems like email, DNS, and DHCP. Documentation: Develop and maintain documentation related to AD architecture, settings, and procedures. working with Kerberos authentication. working with azure ad managing identities in azure like users, groups etc. DNS server management. exposure to PKI/Certificate management would be an added advantage. experience with migrating identities from one domain to another using migration tools. Experience: Extensive experience in managing complex AD environments, including proficiency in PowerShell scripting for automation. Skills: Strong understanding of DNS, LDAP, and security compliance.

Join our Team About this opportunity: We are now looking for IAM Active Directory Engineer. This job role is responsible for 24X7 support & management of Active Directory infrastructure hosted on Hyper-V, HPE Hyper Converged Solution, Azure and AWS. Execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. What you will do: Experience in core MS Active Directory in multi domain environment. Reporting and review of all connectivity, synchronization, replication within Active Directory. Monitoring/reporting/reviewing all metrics and changes around netlogon, NTDS Database partitions, DNS settings, SRV records, Trust relationships. Perform capacity planning, upgrades and expansion of Active Directory environment Creation and Modification of PowerShell scripting related to Active directory. Review of domain controllers, application, and security events to find any issues or trends. DNS, GPO management, knowledge of FSMO roles, Replication Issues, AD ports requirement for replication, SYSVOL architecture, Fine Grained Password Policies, Domain Controllers Promotion / Demotion. Demonstrated experience with High Availability, Disaster Recovery, and Service Continuity process and planning. Good understanding of Identity Access Management solutions / Privileged Access Management solutions. Hands on experience on AWS/Azure/GCP IaaS. Exposure on Hyper-V Converged solution running on VMWare Platform. Knowledge and hands on experience on Azure Log Analytics, Azure Threat Protection, Cloud App Security, Azure Arc, Azure Data Explorer, Microsoft Entra Privileged Identity Management, Azure SSPR, Azure Password Protection. Must have hands-on experience on managing Azure AD connect server synchronization. Experience on handling synchronization issues on Azure AD Connect and troubleshoot. BMC Remedy Monitoring/Ticketing tool. Work with security teams to respond to emergency or critical vulnerabilities, patching or changes as required Participate in the identification of vulnerabilities and their mitigation Experience in monitoring tools like MS SCOM, HPE OneView Categorization of the vulnerabilities of legacy protocols like SSL/TLS and fixing them and also fixing the vulnerabilities for RC4, DES, 3DES, SSL, TLS, Diffie-Hellman etc. Support analysis of IAM configuration and policies to identify security and operational gaps. Review and govern the services-based Integration of role-based access control, Active Directory, LDAP, Single Sign-On, End-User provisioning, identity and access governance, and identity data synchronization services with existing applications and systems. Support security related assessments and configurations for IAM & PAM platforms, adaptive risk configurations and Multifactor authentications. The skills you bring: Support the following systems and functions: Part of core IAM – Active Directory Operations Team 24*7 Shift Incident Management Patch Management & Vulnerability Management Key Qualifications: Education: Graduate in Computer Science or similar Minimum years of relevant experience: 7+ years of experience in handling core IAM AD Operations stuff. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 768677

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 7-10 years of experience of experience working in Network Operations especially on the Cisco ACI, Cisco SDA, ISE , Load Balancers , Cisco Wireless and the Security operations like Cisco FTD Firewalls, FortiGate Firewalls and Cisco WSA Proxy Manage Network and Firewall Operations, including hands-on experience with Cisco ACI, Cisco APIC, Cisco SDA, DNAC, Cisco ISE, Cisco WLC, Routing and Switching, and Cisco FTD 9k/4k, Checkpoint Firewall123. Expertise in Security Technology, including WAF/DDOS Monitoring and Troubleshooting4. Prepare weekly and monthly reports, incident reporting, and analysis, while working closely with colleagues to meet team goals and improve processes and practices56. Perform security hardware and software maintenance7. Create and maintain detailed network documentation, network diagrams, and procedures8. Strong verbal and written English communication skills, along with strong interpersonal and presentation skills910. Ability to work with minimal levels of supervision and willingness to work in a job that involves 24/7 operations1112. Experience with configuring and managing user-defined categories, whitelisted URLs, blacklisted URLs, and processes like Change Management, Asset Management, Configuration Management, Security Health Checks, Basic Hygiene, and Audit Compliances1314. Good knowledge of networking concepts, AD, LDAP, and the ability to work with product vendors for upgrades and issue resolution1516. Knowledge and understanding of concepts and technologies such as SIEM, Vulnerability Scanning, AV, DLP, NAC, HIPS, 2FA, and CA17. Participate in day-to-day maintenance activities Preferred Technical And Professional Experience CCNP or equivalent certification. Graduate in Computer Science/IT/Electronics Engineering or equivalent University degree Experience working in Network Operations especially on the Cisco ACI, Cisco SDA, ISE , Load Balancers , Cisco Wireless and the Security operations like Cisco FTD Firewalls, FortiGate Firewalls and Cisco WSA Proxy Application Centric Infrastructure (ACI) deployment and data center experience Experience with design and implementing Software Defined Network (SDN) and large complex networks Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Roles and Responsibilities: Develop a deep understanding of Threatcop’s product suite (TSAT, TLMS, TDMARC, TPIR) and its application in People Security Management. Manage enterprise customer accounts , serving as the primary point of contact for product support, usage guidance, and troubleshooting. Strong understanding of networking fundamentals (IP, SMTP, DNS, ports), email infrastructure (SPF, DKIM, DMARC, spoofing, SMTP servers), and cybersecurity concepts (phishing, smishing, social engineering). Experience with web technologies (HTTP/HTTPS, landing pages), firewall/email gateway configurations, and Active Directory integrations (LDAP, OAuth, SSO). Proficient in analyzing email and system logs, identifying root causes, and simulating incidents. Familiarity with scripting languages (PowerShell, Python, Shell) is preferred for automation and integration tasks. Deliver compelling, real-time product demonstrations to clients, showcasing core features, usage benefits, and cybersecurity functionalities. Lead the product support team and facilitate cross-functional communication across product, engineering, and client success teams to ensure seamless project delivery. Conduct onboarding and training sessions , enabling clients to leverage the platform for threat simulations, incident reporting, and people-centric threat defense. Resolve technical queries quickly and effectively—whether it's about setup, usage, integrations, or incident response features. Gather and analyze customer feedback, suggest product improvements, and contribute insights that inform the product roadmap and enhancements. Key Skills and Qualifications: Bachelor’s degree in Computer Science, IT, Cybersecurity, Engineering, or a related field 3+ years of experience in Technical product support , preferably for cybersecurity, SaaS, or enterprise software solutions. Soft Skills: Communication, Time Management, Problem-Solving, Leadership, Multitasking, Attention to Detail Why You'll Enjoy Working at Threatcop: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries, Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC, and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com

Category: Infrastructure/Cloud Main location: India, Karnataka, Bangalore Position ID: J0625-0716 Employment Type: Full Time Position Description: Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: IAM Developer Position: Senior Systems Engineer Experience: 6-10 years Category: Software Development/ Engineering Shift: Rotational Shift Main location: ODC – Bangalore, Hyderabad, Chennai Position ID: J0625-0716 Employment Type: Full Time Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Position Description: Looking for a SailPoint developer to assist with problem resolution and new development. This resource needs to be well versed in the full lifecycle management process that occurs in SailPoint Identity IQ. This also requires an in depth knowledge of java beanshell to maintain the existing code and perform future development. This resource will participate in fast-paced Agile team. Extensive troubleshooting and problem solving skills are a must. Availability to respond to incidents for the Huntington Identity and Access Management environment Must have skills : Java beanshell development experience SailPoint API programming experience SailPoint IIQ 8.x product experience SailPoint Lifecycle management (joiner/leaver/mover) and workflows Strong problem solving and debugging skills Design and implement new connectors for applications, databases, and directories in order to automate Identity Management Knowledge and experience working with LDAP-compliant Directory environments (e.g. RadiantLogic, Active Directory, Oracle Unified Directory, Tivoli Directory Server) Good to have skill : Oracle Database experience PowerShell and Shell scripting knowledge & experience RedHat Linux The SSO and Identity Engineering is responsible for designing and implementing Identity and access management solutions on the Sailpoint platform. Job Qualifications Bachelor's degree in Information Systems or related field / equivalent business experience Working knowledge of TCP/IP and Web protocols (HTTP, XML) 6+ years relevant work experience with SSO/IDM products Specialist level knowledge of administering Azure SSO, IBM Security Access Manager, Oracle Unified Directory, Ping, RadiantLogic, RSA, Sailpoint product suites Previous experience in designing and supporting mission critical (24x7) environments Cross-platform operating system administrative skills and experience modifying system parameters Experience with design principles of high availability solutions leveraging technologies such as local and geographic clustering, load balancing, HACMP, SRDF etc Other Traits, Characteristics & Experience Ability to apply critical thinking and strategic concepts to solve business problems Strong troubleshooting and problem solving skills Exceptional verbal, written, organizational, and interpersonal skills are essential Previous Financial Services experience or knowledge is a plus CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world. Skills: Oracle DBMS Unix Wintel/Windows Server What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Area(s) of responsibility Job Title: ServiceNow Solution Architect Location: Mumbai, Pune, Noida, Bangalore, Chennai, Hyderabad Experience: 8+ years in ServiceNow platform and ITSM/ITBM implementations Employment Type: Full-time Job Summary We are seeking a highly skilled and experienced ServiceNow Solution Architect to lead the design, development, and implementation of ServiceNow solutions. The ideal candidate will have deep expertise in ITSM, ITBM, CMDB, and custom application development, with a strong ability to translate business needs into scalable technical solutions. Key Responsibilities Engage with clients to understand business requirements and translate them into technical specifications. Design end-to-end ServiceNow solutions including ITSM, ITBM, CMDB, HRSD, and custom applications. Provide effort estimations, define scope, and recommend development methodologies. Create and manage user stories, technical design documents (LLDs), and training materials. Lead and mentor global development teams, ensuring timely delivery and quality assurance. Conduct technical reviews, end-user training, and stakeholder reporting. Manage escalations and ensure alignment with project goals, timelines, and budgets. Configure and customize modules including Incident, Problem, Change, Release, Service Catalog, Asset Management, and Service Portal. Develop integrations using REST/SOAP APIs and manage LDAP/SSO, email, and chat configurations. Oversee ServiceNow upgrades, cloning, and coordination with HI support. Implement domain separation and data segregation strategies. Design and implement Performance Analytics and custom reporting dashboards. Required Skills & Qualifications Strong experience in ServiceNow development (JavaScript, REST/SOAP, scripting). Proven track record in ITSM, ITBM, CMDB, and orchestration implementations. Excellent problem-solving, communication, and stakeholder management skills. Experience in project management and contract understanding. Knowledge of best practices in ServiceNow architecture and implementation. Preferred Certifications ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer (CAD) ServiceNow Certified System Administrator (CSA) ITIL v3 Foundation Nice To Have Certified Scrum Master (CSM) Experience with Agile methodologies and tools

Area(s) of responsibility Job Description of CNC Architect JD Edwards Upgrade From previous release to 9.2 on various platforms Experience in JD Edwards Platform Migration on OCI/ Azure/ AWS Cloud/ on-premise JD Edwards Installation experience on different E1 release like 9.2, 9.1, 8.12 on various platforms like Linux, Windows and i-Series JD Edwards Extensions: BSSV, RTE, Mobile Application, One View Reporting Database Administration: Oracle 19c, 12c, Oracle 11g, DB2/400, MS SQL Server JD Edwards Third Party Integration: LDAP and SSO Web Application Servers: WebLogic Server and WebSphere Server Operating System: Linux, IBM i/AS400, Windows 2008 R2 Package Management activities. Tools Release upgrade using Multi Foundation Installation of ESU & ASU and Updates released by Oracle Security Management and experience on QSoftware and AllOut Trouble Shooting of CNC issues and preparing RCA of P! and P2 issues Server Manager Configuration and Administration. Should possess sound knowledge for UDO administration and Security

Job Description: Job Description About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description Development Build cutting FinTech solutions for banking, front office trading, and risk across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences. Low latency electronic trading including algorithmic trading Complex derivatives and structured products trading Real time and intra-day risk including Monte Carlo simulations, climate risk valuations Auto-hedging and portfolio optimizations Intelligent automation of trade processing including applied robotics Intelligent anti-money laundering and fraud detection Real time cash flow predictive modelling Modernization of global real time payments Digital Banking Assistants and enhanced BOT capabilities Design and architect solutions based on requirements or based on your innovative ideas Develop software in agile and iterative cycles using continuous improvement tools and techniques Work with global development teams and business partners across USA, UK, Europe and Asia Pacific including quants, strategists, traders, and risk managers. Test software using test driven development and embedded QA teams We work on cutting edge technologies like AI, Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, TOSCA, selenium, React, Cassandra, memSQL, Tableau, ETL among several others Testing ( Functional & Technical) Specialist in discovering the unexpected & bring confidence in software Good at problem solving and quantitative skills Verify that the application meets all functional business requirements Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan Develop test conditions and build test scripts based on functional design specifications and the test approach Confirm the architectural stability of the system with a focus on functional, load testing, fail-over/recoverability and operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance Perform unit testing and component integration testing Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests Document and execute Test Scripts & report the execution progress Identify & escalate stoppers / concerns /issues to the project management team early. Ability to work as a team player in an agile way of working. Serve as a quality gatekeeper for the application releases. Opportunity to validate the applications using latest tools & technologies like Selenium, Appium, Lettuce, Cucumber, UFT, qTest, LoadRunner, SOA Tester, TOSCA, Java , Python ,VBScript & JIRA Risk Management As a Risk Management Analyst, you will be an integral part of our control function, focusing on areas such as Cloud Governance, Model Governance, Risk and Controls, Issue Management, and Cyber Security. This entry-level role is designed for recent graduates who are passionate about risk management and eager to contribute to a dynamic and fast-paced environment. Cloud Governance: Support the implementation and monitoring of cloud governance frameworks. Ensure that cloud-related risks are identified, assessed, and mitigated in accordance with company policies. Model Governance: Assist in the governance of financial and operational models by ensuring they are properly validated, documented, and aligned with industry standards and regulatory requirements. Risk and Controls: Contribute to the identification, assessment, and mitigation of operational risks across the organization. Assist in the development and maintenance of controls to manage these risks effectively. Issue Management: Support the tracking, reporting, and resolution of risk-related issues. Collaborate with stakeholders to ensure timely and effective issue remediation. Review the sustenance of the controls implemented as part of the issue remediation and report the gaps to management. Cyber Security: Participate in the identification and assessment of cybersecurity risks. Assist in the implementation of controls and monitoring mechanisms to protect against cyber threats. Infrastructure Operations This role is responsible for developing and delivering software to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional/non-functional requirements, coding solutions, and unit testing. These individuals are aware of the development practices of the bank. Contribute to story refinement/defining requirements. Participate in estimating work necessary to realize a story/requirement through the delivery lifecycle. Understand and utilize basic architecture components in solution development. Code solution and unit test to deliver a requirement/story per the defined acceptance criteria. Execute automated test suites (integration, regression, performance); collect results and flag issues. Document and communicate required information for deployment, maintenance, support, and business functionality. Adhere to team delivery/release process and cadence pertaining to code deployment and release. Solution Design, Test Engineering, DevOps and Release Automation, Application & Architecture We work on cutting edge technologies like Java, Python, Ansible, ReactJS, OpenShift, Active Directory Infra Ops, Linux, Middleware, Java, Dotnet, Hadoop, Informatica, Tableau and many other technologies. Production Support This role is an entry level to multiple technology positions. Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technical Analysts will build foundational experience in network, systems, application, access requests, production support, or security engineering. Manages and prioritizes assigned tasks Executes procedures reliable, responds with urgency, and escalates appropriately to senior team members Opens triage bridge line, updates bridge board, engages teams as required Monitoring all installed systems and infrastructure Maintains solutions that are aligned to security, redundancy, and archiving blueprints and strategies Supports client on boarding Proactively ensures the highest levels of systems and infrastructure availability within a technical domain Responsible for event management and request fulfilment Supports change activities Writes and maintains documentation Production Support, Solution Design, DevOps Practices & Automation, App & Infrastructure Architecture We work on cutting edge technologies like Java, Python, Ansible, ReactJS, MicroStrategy, Hadoop, Informatica, Tableau, SQL, OpenShift, Cloud Computation and many other technologies. Infrastructure Operations Production support, problem and incident management This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery. Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering) to deepen concentration stability and innovation. Individual is expected to work in production services and will play an individual contributor role to understand stakeholder’s expectations & objectives and drive outcomes. Support Services include event management, handling batch, Start of day and end of the day checks and status updates, incident timely escalations and work with key stakeholder on restoration, weekend/holiday support Application Monitoring - Respond to alerts & incidents, and escalate in a timely manner Understand the basic functionality of Business and its dependent upstream and downstream requirements – work with key stakeholders to ensure that the business queries are answered and resolved within defined SLA Working to resolve problems and incidents of varying complexity to enable smooth operation Self-motivated to further enhance the stability and performance of the production management environment Understands effects of IT Architecture on production performance, tuning queries, auto sys batch job scheduling/monitoring Provide status reporting of all production issues and should be able to provide regular, ad-hoc status reports to management as required Build good relationship with Business users, CIO/Dev partners and other support teams. Good team player and can work independently Cyber Security Defense and Assessment Front face for Cyber Security events, incidents and an all-rounder in technical & operational support Regular analysis of Cyber Security information Replying to general Cyber Security queries Assist in Cyber Security investigation Supporting Identity and Access Management Identify vulnerability in Cyber Security which requires remediation Recording and responding to Cyber Security events and incidents in timely fashion Review, monitor and maintain Cyber Security controls and their implementation Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion Opportunity to work on different Cyber Security tools, like DLP products, Data Classification tools, Splunk, SIEM tools eg. ArcSight etc Identity & Access Management (IAM) IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. Provides provisioning services and break/fix support related to access management for hundreds of applications, Windows platforms, Mainframe and Midrange platforms. Contributes to provide consulting, subject matter expertise, control management, risk mitigation, and oversight related to Authentication, MFA and Privileged Access Management. Governance & monitoring of the human and nonhuman identity lifecycle. Password complexity & rotation and Access Certification Services. Provides support on Access Bundling and Business Rule Engines (BRE) Enables service support and provides subject matter expertise for many of the IAM tools and services such as; ARM/ DDAR, CSDB, Dormancy, PCAT, STR/STP Conducts data analytics and data engineering activities to provide businesses with IAM insights and reduce organizational risk. Provides platform operations and security engineering for the iSeries platform including maintenance, problem mgmt. & security solutions. Opportunity to work on different cutting edge technologies & tools like Machine Learning/Deep Learning/Artificial Intelligence, Python, Tableau, NEO4J, LDAP, Active Directory / ARS, Splunk, RACF, BRE etc.. Cyber Security Technology Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation Participating in rapid prototyping and product security software research and development projects Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems Performing collaborative design & development with other engineers and suppliers Joining a team performing cyber risk assessments and developing risk mitigation plans Performing analysis of systems and components for risks, vulnerabilities, and threats Supporting incident response and mitigation Monitor networks for security breaches and investigate a violation when one occurs Develop security standards and best practices Assist with maintaining a strong cybersecurity posture Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness We work on cutting edge technologies like Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, Tableau, ETL and among several others with exposure to web application security and secure platform development Core Security Monitoring security alerts, analyzing potential threats, and responding to security incidents Investigating cyber incidents, collecting digital evidence, and analyzing data to determine the source and impact of security breaches Conducting automated and manual scans to discover known vulnerabilities and misconfigurations Conducting vulnerability assessments and recommending security solutions. Identifying potential vulnerabilities in systems, networks, applications, and devices Conducting penetration tests to assess the organization's security posture. Conducting all testing within ethical boundaries and legal frameworks, obtaining proper authorization, and adhering to responsible disclosure practices Mimicking the tactics, techniques, and procedures (TTPs) used by real-world threat actors Designing and overseeing the implementation of secure systems, applications, and networks. Ensuring that security measures are integrated into the architecture Collecting, analyzing, and interpreting cyber threat intelligence data to anticipate and respond to potential threats Investigating cyber incidents, collecting digital evidence, and analyzing data to determine the source and impact of security breaches Reverse-engineering applications to understand their inner workings and potential attack vectors Assessing the security of web applications by identifying injection flaws, cross-site scripting (XSS), cross-site request forgery (CSRF), and other vulnerabilities Campus Hiring Eligibility for students is as listed below: Final year Graduates from the Class of 2024 ONLY Must Have Major Specialization in Computer Science & Information Technology ONLY Must have scored 60% in the last semester OR CGPA of 6 on a scale of 10 in the last semester No Active Backlogs in any of the current or prior semesters Students should be willing to join any of the roles/skills/segment as per company requirement Students should be willing to work in any shifts/night shifts as per company requirement Students should be willing to work in any locations namely – Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad as per company requirement

Job Description: Job Description About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description Development Build cutting FinTech solutions for banking, front office trading, and risk across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences. Low latency electronic trading including algorithmic trading Complex derivatives and structured products trading Real time and intra-day risk including Monte Carlo simulations, climate risk valuations Auto-hedging and portfolio optimizations Intelligent automation of trade processing including applied robotics Intelligent anti-money laundering and fraud detection Real time cash flow predictive modelling Modernization of global real time payments Digital Banking Assistants and enhanced BOT capabilities Design and architect solutions based on requirements or based on your innovative ideas Develop software in agile and iterative cycles using continuous improvement tools and techniques Work with global development teams and business partners across USA, UK, Europe and Asia Pacific including quants, strategists, traders, and risk managers. Test software using test driven development and embedded QA teams We work on cutting edge technologies like AI, Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, TOSCA, selenium, React, Cassandra, memSQL, Tableau, ETL among several others Testing ( Functional & Technical) Specialist in discovering the unexpected & bring confidence in software Good at problem solving and quantitative skills Verify that the application meets all functional business requirements Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan Develop test conditions and build test scripts based on functional design specifications and the test approach Confirm the architectural stability of the system with a focus on functional, load testing, fail-over/recoverability and operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance Perform unit testing and component integration testing Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests Document and execute Test Scripts & report the execution progress Identify & escalate stoppers / concerns /issues to the project management team early. Ability to work as a team player in an agile way of working. Serve as a quality gatekeeper for the application releases. Opportunity to validate the applications using latest tools & technologies like Selenium, Appium, Lettuce, Cucumber, UFT, qTest, LoadRunner, SOA Tester, TOSCA, Java , Python ,VBScript & JIRA Risk Management As a Risk Management Analyst, you will be an integral part of our control function, focusing on areas such as Cloud Governance, Model Governance, Risk and Controls, Issue Management, and Cyber Security. This entry-level role is designed for recent graduates who are passionate about risk management and eager to contribute to a dynamic and fast-paced environment. Cloud Governance: Support the implementation and monitoring of cloud governance frameworks. Ensure that cloud-related risks are identified, assessed, and mitigated in accordance with company policies. Model Governance: Assist in the governance of financial and operational models by ensuring they are properly validated, documented, and aligned with industry standards and regulatory requirements. Risk and Controls: Contribute to the identification, assessment, and mitigation of operational risks across the organization. Assist in the development and maintenance of controls to manage these risks effectively. Issue Management: Support the tracking, reporting, and resolution of risk-related issues. Collaborate with stakeholders to ensure timely and effective issue remediation. Review the sustenance of the controls implemented as part of the issue remediation and report the gaps to management. Cyber Security: Participate in the identification and assessment of cybersecurity risks. Assist in the implementation of controls and monitoring mechanisms to protect against cyber threats. Infrastructure Operations This role is responsible for developing and delivering software to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional/non-functional requirements, coding solutions, and unit testing. These individuals are aware of the development practices of the bank. Contribute to story refinement/defining requirements. Participate in estimating work necessary to realize a story/requirement through the delivery lifecycle. Understand and utilize basic architecture components in solution development. Code solution and unit test to deliver a requirement/story per the defined acceptance criteria. Execute automated test suites (integration, regression, performance); collect results and flag issues. Document and communicate required information for deployment, maintenance, support, and business functionality. Adhere to team delivery/release process and cadence pertaining to code deployment and release. Solution Design, Test Engineering, DevOps and Release Automation, Application & Architecture We work on cutting edge technologies like Java, Python, Ansible, ReactJS, OpenShift, Active Directory Infra Ops, Linux, Middleware, Java, Dotnet, Hadoop, Informatica, Tableau and many other technologies. Production Support This role is an entry level to multiple technology positions. Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technical Analysts will build foundational experience in network, systems, application, access requests, production support, or security engineering. Manages and prioritizes assigned tasks Executes procedures reliable, responds with urgency, and escalates appropriately to senior team members Opens triage bridge line, updates bridge board, engages teams as required Monitoring all installed systems and infrastructure Maintains solutions that are aligned to security, redundancy, and archiving blueprints and strategies Supports client on boarding Proactively ensures the highest levels of systems and infrastructure availability within a technical domain Responsible for event management and request fulfilment Supports change activities Writes and maintains documentation Production Support, Solution Design, DevOps Practices & Automation, App & Infrastructure Architecture We work on cutting edge technologies like Java, Python, Ansible, ReactJS, MicroStrategy, Hadoop, Informatica, Tableau, SQL, OpenShift, Cloud Computation and many other technologies. Infrastructure Operations Production support, problem and incident management This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery. Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering) to deepen concentration stability and innovation. Individual is expected to work in production services and will play an individual contributor role to understand stakeholder’s expectations & objectives and drive outcomes. Support Services include event management, handling batch, Start of day and end of the day checks and status updates, incident timely escalations and work with key stakeholder on restoration, weekend/holiday support Application Monitoring - Respond to alerts & incidents, and escalate in a timely manner Understand the basic functionality of Business and its dependent upstream and downstream requirements – work with key stakeholders to ensure that the business queries are answered and resolved within defined SLA Working to resolve problems and incidents of varying complexity to enable smooth operation Self-motivated to further enhance the stability and performance of the production management environment Understands effects of IT Architecture on production performance, tuning queries, auto sys batch job scheduling/monitoring Provide status reporting of all production issues and should be able to provide regular, ad-hoc status reports to management as required Build good relationship with Business users, CIO/Dev partners and other support teams. Good team player and can work independently Cyber Security Defense and Assessment Front face for Cyber Security events, incidents and an all-rounder in technical & operational support Regular analysis of Cyber Security information Replying to general Cyber Security queries Assist in Cyber Security investigation Supporting Identity and Access Management Identify vulnerability in Cyber Security which requires remediation Recording and responding to Cyber Security events and incidents in timely fashion Review, monitor and maintain Cyber Security controls and their implementation Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion Opportunity to work on different Cyber Security tools, like DLP products, Data Classification tools, Splunk, SIEM tools eg. ArcSight etc Identity & Access Management (IAM) IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. Provides provisioning services and break/fix support related to access management for hundreds of applications, Windows platforms, Mainframe and Midrange platforms. Contributes to provide consulting, subject matter expertise, control management, risk mitigation, and oversight related to Authentication, MFA and Privileged Access Management. Governance & monitoring of the human and nonhuman identity lifecycle. Password complexity & rotation and Access Certification Services. Provides support on Access Bundling and Business Rule Engines (BRE) Enables service support and provides subject matter expertise for many of the IAM tools and services such as; ARM/ DDAR, CSDB, Dormancy, PCAT, STR/STP Conducts data analytics and data engineering activities to provide businesses with IAM insights and reduce organizational risk. Provides platform operations and security engineering for the iSeries platform including maintenance, problem mgmt. & security solutions. Opportunity to work on different cutting edge technologies & tools like Machine Learning/Deep Learning/Artificial Intelligence, Python, Tableau, NEO4J, LDAP, Active Directory / ARS, Splunk, RACF, BRE etc.. Cyber Security Technology Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation Participating in rapid prototyping and product security software research and development projects Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems Performing collaborative design & development with other engineers and suppliers Joining a team performing cyber risk assessments and developing risk mitigation plans Performing analysis of systems and components for risks, vulnerabilities, and threats Supporting incident response and mitigation Monitor networks for security breaches and investigate a violation when one occurs Develop security standards and best practices Assist with maintaining a strong cybersecurity posture Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness We work on cutting edge technologies like Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, Tableau, ETL and among several others with exposure to web application security and secure platform development Core Security Monitoring security alerts, analyzing potential threats, and responding to security incidents Investigating cyber incidents, collecting digital evidence, and analyzing data to determine the source and impact of security breaches Conducting automated and manual scans to discover known vulnerabilities and misconfigurations Conducting vulnerability assessments and recommending security solutions. Identifying potential vulnerabilities in systems, networks, applications, and devices Conducting penetration tests to assess the organization's security posture. Conducting all testing within ethical boundaries and legal frameworks, obtaining proper authorization, and adhering to responsible disclosure practices Mimicking the tactics, techniques, and procedures (TTPs) used by real-world threat actors Designing and overseeing the implementation of secure systems, applications, and networks. Ensuring that security measures are integrated into the architecture Collecting, analyzing, and interpreting cyber threat intelligence data to anticipate and respond to potential threats Investigating cyber incidents, collecting digital evidence, and analyzing data to determine the source and impact of security breaches Reverse-engineering applications to understand their inner workings and potential attack vectors Assessing the security of web applications by identifying injection flaws, cross-site scripting (XSS), cross-site request forgery (CSRF), and other vulnerabilities Campus Hiring Eligibility for students is as listed below: Final year Graduates from the Class of 2024 ONLY Must Have Major Specialization in Computer Science & Information Technology ONLY Must have scored 60% in the last semester OR CGPA of 6 on a scale of 10 in the last semester No Active Backlogs in any of the current or prior semesters Students should be willing to join any of the roles/skills/segment as per company requirement Students should be willing to work in any shifts/night shifts as per company requirement Students should be willing to work in any locations namely – Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad as per company requirement

Job Description: Job Description About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description Development Build cutting FinTech solutions for banking, front office trading, and risk across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences. Low latency electronic trading including algorithmic trading Complex derivatives and structured products trading Real time and intra-day risk including Monte Carlo simulations, climate risk valuations Auto-hedging and portfolio optimizations Intelligent automation of trade processing including applied robotics Intelligent anti-money laundering and fraud detection Real time cash flow predictive modelling Modernization of global real time payments Digital Banking Assistants and enhanced BOT capabilities Design and architect solutions based on requirements or based on your innovative ideas Develop software in agile and iterative cycles using continuous improvement tools and techniques Work with global development teams and business partners across USA, UK, Europe and Asia Pacific including quants, strategists, traders, and risk managers. Test software using test driven development and embedded QA teams We work on cutting edge technologies like AI, Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, TOSCA, selenium, React, Cassandra, memSQL, Tableau, ETL among several others Testing ( Functional & Technical) Specialist in discovering the unexpected & bring confidence in software Good at problem solving and quantitative skills Verify that the application meets all functional business requirements Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan Develop test conditions and build test scripts based on functional design specifications and the test approach Confirm the architectural stability of the system with a focus on functional, load testing, fail-over/recoverability and operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance Perform unit testing and component integration testing Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests Document and execute Test Scripts & report the execution progress Identify & escalate stoppers / concerns /issues to the project management team early. Ability to work as a team player in an agile way of working. Serve as a quality gatekeeper for the application releases. Opportunity to validate the applications using latest tools & technologies like Selenium, Appium, Lettuce, Cucumber, UFT, qTest, LoadRunner, SOA Tester, TOSCA, Java , Python ,VBScript & JIRA Risk Management As a Risk Management Analyst, you will be an integral part of our control function, focusing on areas such as Cloud Governance, Model Governance, Risk and Controls, Issue Management, and Cyber Security. This entry-level role is designed for recent graduates who are passionate about risk management and eager to contribute to a dynamic and fast-paced environment. Cloud Governance: Support the implementation and monitoring of cloud governance frameworks. Ensure that cloud-related risks are identified, assessed, and mitigated in accordance with company policies. Model Governance: Assist in the governance of financial and operational models by ensuring they are properly validated, documented, and aligned with industry standards and regulatory requirements. Risk and Controls: Contribute to the identification, assessment, and mitigation of operational risks across the organization. Assist in the development and maintenance of controls to manage these risks effectively. Issue Management: Support the tracking, reporting, and resolution of risk-related issues. Collaborate with stakeholders to ensure timely and effective issue remediation. Review the sustenance of the controls implemented as part of the issue remediation and report the gaps to management. Cyber Security: Participate in the identification and assessment of cybersecurity risks. Assist in the implementation of controls and monitoring mechanisms to protect against cyber threats. Infrastructure Operations This role is responsible for developing and delivering software to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional/non-functional requirements, coding solutions, and unit testing. These individuals are aware of the development practices of the bank. Contribute to story refinement/defining requirements. Participate in estimating work necessary to realize a story/requirement through the delivery lifecycle. Understand and utilize basic architecture components in solution development. Code solution and unit test to deliver a requirement/story per the defined acceptance criteria. Execute automated test suites (integration, regression, performance); collect results and flag issues. Document and communicate required information for deployment, maintenance, support, and business functionality. Adhere to team delivery/release process and cadence pertaining to code deployment and release. Solution Design, Test Engineering, DevOps and Release Automation, Application & Architecture We work on cutting edge technologies like Java, Python, Ansible, ReactJS, OpenShift, Active Directory Infra Ops, Linux, Middleware, Java, Dotnet, Hadoop, Informatica, Tableau and many other technologies. Production Support This role is an entry level to multiple technology positions. Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technical Analysts will build foundational experience in network, systems, application, access requests, production support, or security engineering. Manages and prioritizes assigned tasks Executes procedures reliable, responds with urgency, and escalates appropriately to senior team members Opens triage bridge line, updates bridge board, engages teams as required Monitoring all installed systems and infrastructure Maintains solutions that are aligned to security, redundancy, and archiving blueprints and strategies Supports client on boarding Proactively ensures the highest levels of systems and infrastructure availability within a technical domain Responsible for event management and request fulfilment Supports change activities Writes and maintains documentation Production Support, Solution Design, DevOps Practices & Automation, App & Infrastructure Architecture We work on cutting edge technologies like Java, Python, Ansible, ReactJS, MicroStrategy, Hadoop, Informatica, Tableau, SQL, OpenShift, Cloud Computation and many other technologies. Infrastructure Operations Production support, problem and incident management This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery. Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering) to deepen concentration stability and innovation. Individual is expected to work in production services and will play an individual contributor role to understand stakeholder’s expectations & objectives and drive outcomes. Support Services include event management, handling batch, Start of day and end of the day checks and status updates, incident timely escalations and work with key stakeholder on restoration, weekend/holiday support Application Monitoring - Respond to alerts & incidents, and escalate in a timely manner Understand the basic functionality of Business and its dependent upstream and downstream requirements – work with key stakeholders to ensure that the business queries are answered and resolved within defined SLA Working to resolve problems and incidents of varying complexity to enable smooth operation Self-motivated to further enhance the stability and performance of the production management environment Understands effects of IT Architecture on production performance, tuning queries, auto sys batch job scheduling/monitoring Provide status reporting of all production issues and should be able to provide regular, ad-hoc status reports to management as required Build good relationship with Business users, CIO/Dev partners and other support teams. Good team player and can work independently Cyber Security Defense and Assessment Front face for Cyber Security events, incidents and an all-rounder in technical & operational support Regular analysis of Cyber Security information Replying to general Cyber Security queries Assist in Cyber Security investigation Supporting Identity and Access Management Identify vulnerability in Cyber Security which requires remediation Recording and responding to Cyber Security events and incidents in timely fashion Review, monitor and maintain Cyber Security controls and their implementation Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion Opportunity to work on different Cyber Security tools, like DLP products, Data Classification tools, Splunk, SIEM tools eg. ArcSight etc Identity & Access Management (IAM) IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. Provides provisioning services and break/fix support related to access management for hundreds of applications, Windows platforms, Mainframe and Midrange platforms. Contributes to provide consulting, subject matter expertise, control management, risk mitigation, and oversight related to Authentication, MFA and Privileged Access Management. Governance & monitoring of the human and nonhuman identity lifecycle. Password complexity & rotation and Access Certification Services. Provides support on Access Bundling and Business Rule Engines (BRE) Enables service support and provides subject matter expertise for many of the IAM tools and services such as; ARM/ DDAR, CSDB, Dormancy, PCAT, STR/STP Conducts data analytics and data engineering activities to provide businesses with IAM insights and reduce organizational risk. Provides platform operations and security engineering for the iSeries platform including maintenance, problem mgmt. & security solutions. Opportunity to work on different cutting edge technologies & tools like Machine Learning/Deep Learning/Artificial Intelligence, Python, Tableau, NEO4J, LDAP, Active Directory / ARS, Splunk, RACF, BRE etc.. Cyber Security Technology Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation Participating in rapid prototyping and product security software research and development projects Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems Performing collaborative design & development with other engineers and suppliers Joining a team performing cyber risk assessments and developing risk mitigation plans Performing analysis of systems and components for risks, vulnerabilities, and threats Supporting incident response and mitigation Monitor networks for security breaches and investigate a violation when one occurs Develop security standards and best practices Assist with maintaining a strong cybersecurity posture Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness We work on cutting edge technologies like Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, Tableau, ETL and among several others with exposure to web application security and secure platform development Core Security Monitoring security alerts, analyzing potential threats, and responding to security incidents Investigating cyber incidents, collecting digital evidence, and analyzing data to determine the source and impact of security breaches Conducting automated and manual scans to discover known vulnerabilities and misconfigurations Conducting vulnerability assessments and recommending security solutions. Identifying potential vulnerabilities in systems, networks, applications, and devices Conducting penetration tests to assess the organization's security posture. Conducting all testing within ethical boundaries and legal frameworks, obtaining proper authorization, and adhering to responsible disclosure practices Mimicking the tactics, techniques, and procedures (TTPs) used by real-world threat actors Designing and overseeing the implementation of secure systems, applications, and networks. Ensuring that security measures are integrated into the architecture Collecting, analyzing, and interpreting cyber threat intelligence data to anticipate and respond to potential threats Investigating cyber incidents, collecting digital evidence, and analyzing data to determine the source and impact of security breaches Reverse-engineering applications to understand their inner workings and potential attack vectors Assessing the security of web applications by identifying injection flaws, cross-site scripting (XSS), cross-site request forgery (CSRF), and other vulnerabilities Campus Hiring Eligibility for students is as listed below: Final year Graduates from the Class of 2024 ONLY Must Have Major Specialization in Computer Science & Information Technology ONLY Must have scored 60% in the last semester OR CGPA of 6 on a scale of 10 in the last semester No Active Backlogs in any of the current or prior semesters Students should be willing to join any of the roles/skills/segment as per company requirement Students should be willing to work in any shifts/night shifts as per company requirement Students should be willing to work in any locations namely – Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad as per company requirement

Job Description: Job Description About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description Development Build cutting FinTech solutions for banking, front office trading, and risk across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences. Low latency electronic trading including algorithmic trading Complex derivatives and structured products trading Real time and intra-day risk including Monte Carlo simulations, climate risk valuations Auto-hedging and portfolio optimizations Intelligent automation of trade processing including applied robotics Intelligent anti-money laundering and fraud detection Real time cash flow predictive modelling Modernization of global real time payments Digital Banking Assistants and enhanced BOT capabilities Design and architect solutions based on requirements or based on your innovative ideas Develop software in agile and iterative cycles using continuous improvement tools and techniques Work with global development teams and business partners across USA, UK, Europe and Asia Pacific including quants, strategists, traders, and risk managers. Test software using test driven development and embedded QA teams We work on cutting edge technologies like AI, Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, TOSCA, selenium, React, Cassandra, memSQL, Tableau, ETL among several others Testing ( Functional & Technical) Specialist in discovering the unexpected & bring confidence in software Good at problem solving and quantitative skills Verify that the application meets all functional business requirements Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan Develop test conditions and build test scripts based on functional design specifications and the test approach Confirm the architectural stability of the system with a focus on functional, load testing, fail-over/recoverability and operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance Perform unit testing and component integration testing Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests Document and execute Test Scripts & report the execution progress Identify & escalate stoppers / concerns /issues to the project management team early. Ability to work as a team player in an agile way of working. Serve as a quality gatekeeper for the application releases. Opportunity to validate the applications using latest tools & technologies like Selenium, Appium, Lettuce, Cucumber, UFT, qTest, LoadRunner, SOA Tester, TOSCA, Java , Python ,VBScript & JIRA Risk Management As a Risk Management Analyst, you will be an integral part of our control function, focusing on areas such as Cloud Governance, Model Governance, Risk and Controls, Issue Management, and Cyber Security. This entry-level role is designed for recent graduates who are passionate about risk management and eager to contribute to a dynamic and fast-paced environment. Cloud Governance: Support the implementation and monitoring of cloud governance frameworks. Ensure that cloud-related risks are identified, assessed, and mitigated in accordance with company policies. Model Governance: Assist in the governance of financial and operational models by ensuring they are properly validated, documented, and aligned with industry standards and regulatory requirements. Risk and Controls: Contribute to the identification, assessment, and mitigation of operational risks across the organization. Assist in the development and maintenance of controls to manage these risks effectively. Issue Management: Support the tracking, reporting, and resolution of risk-related issues. Collaborate with stakeholders to ensure timely and effective issue remediation. Review the sustenance of the controls implemented as part of the issue remediation and report the gaps to management. Cyber Security: Participate in the identification and assessment of cybersecurity risks. Assist in the implementation of controls and monitoring mechanisms to protect against cyber threats. Infrastructure Operations This role is responsible for developing and delivering software to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional/non-functional requirements, coding solutions, and unit testing. These individuals are aware of the development practices of the bank. Contribute to story refinement/defining requirements. Participate in estimating work necessary to realize a story/requirement through the delivery lifecycle. Understand and utilize basic architecture components in solution development. Code solution and unit test to deliver a requirement/story per the defined acceptance criteria. Execute automated test suites (integration, regression, performance); collect results and flag issues. Document and communicate required information for deployment, maintenance, support, and business functionality. Adhere to team delivery/release process and cadence pertaining to code deployment and release. Solution Design, Test Engineering, DevOps and Release Automation, Application & Architecture We work on cutting edge technologies like Java, Python, Ansible, ReactJS, OpenShift, Active Directory Infra Ops, Linux, Middleware, Java, Dotnet, Hadoop, Informatica, Tableau and many other technologies. Production Support This role is an entry level to multiple technology positions. Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technical Analysts will build foundational experience in network, systems, application, access requests, production support, or security engineering. Manages and prioritizes assigned tasks Executes procedures reliable, responds with urgency, and escalates appropriately to senior team members Opens triage bridge line, updates bridge board, engages teams as required Monitoring all installed systems and infrastructure Maintains solutions that are aligned to security, redundancy, and archiving blueprints and strategies Supports client on boarding Proactively ensures the highest levels of systems and infrastructure availability within a technical domain Responsible for event management and request fulfilment Supports change activities Writes and maintains documentation Production Support, Solution Design, DevOps Practices & Automation, App & Infrastructure Architecture We work on cutting edge technologies like Java, Python, Ansible, ReactJS, MicroStrategy, Hadoop, Informatica, Tableau, SQL, OpenShift, Cloud Computation and many other technologies. Infrastructure Operations Production support, problem and incident management This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery. Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering) to deepen concentration stability and innovation. Individual is expected to work in production services and will play an individual contributor role to understand stakeholder’s expectations & objectives and drive outcomes. Support Services include event management, handling batch, Start of day and end of the day checks and status updates, incident timely escalations and work with key stakeholder on restoration, weekend/holiday support Application Monitoring - Respond to alerts & incidents, and escalate in a timely manner Understand the basic functionality of Business and its dependent upstream and downstream requirements – work with key stakeholders to ensure that the business queries are answered and resolved within defined SLA Working to resolve problems and incidents of varying complexity to enable smooth operation Self-motivated to further enhance the stability and performance of the production management environment Understands effects of IT Architecture on production performance, tuning queries, auto sys batch job scheduling/monitoring Provide status reporting of all production issues and should be able to provide regular, ad-hoc status reports to management as required Build good relationship with Business users, CIO/Dev partners and other support teams. Good team player and can work independently Cyber Security Defense and Assessment Front face for Cyber Security events, incidents and an all-rounder in technical & operational support Regular analysis of Cyber Security information Replying to general Cyber Security queries Assist in Cyber Security investigation Supporting Identity and Access Management Identify vulnerability in Cyber Security which requires remediation Recording and responding to Cyber Security events and incidents in timely fashion Review, monitor and maintain Cyber Security controls and their implementation Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion Opportunity to work on different Cyber Security tools, like DLP products, Data Classification tools, Splunk, SIEM tools eg. ArcSight etc Identity & Access Management (IAM) IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. Provides provisioning services and break/fix support related to access management for hundreds of applications, Windows platforms, Mainframe and Midrange platforms. Contributes to provide consulting, subject matter expertise, control management, risk mitigation, and oversight related to Authentication, MFA and Privileged Access Management. Governance & monitoring of the human and nonhuman identity lifecycle. Password complexity & rotation and Access Certification Services. Provides support on Access Bundling and Business Rule Engines (BRE) Enables service support and provides subject matter expertise for many of the IAM tools and services such as; ARM/ DDAR, CSDB, Dormancy, PCAT, STR/STP Conducts data analytics and data engineering activities to provide businesses with IAM insights and reduce organizational risk. Provides platform operations and security engineering for the iSeries platform including maintenance, problem mgmt. & security solutions. Opportunity to work on different cutting edge technologies & tools like Machine Learning/Deep Learning/Artificial Intelligence, Python, Tableau, NEO4J, LDAP, Active Directory / ARS, Splunk, RACF, BRE etc.. Cyber Security Technology Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation Participating in rapid prototyping and product security software research and development projects Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems Performing collaborative design & development with other engineers and suppliers Joining a team performing cyber risk assessments and developing risk mitigation plans Performing analysis of systems and components for risks, vulnerabilities, and threats Supporting incident response and mitigation Monitor networks for security breaches and investigate a violation when one occurs Develop security standards and best practices Assist with maintaining a strong cybersecurity posture Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness We work on cutting edge technologies like Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, Tableau, ETL and among several others with exposure to web application security and secure platform development Core Security Monitoring security alerts, analyzing potential threats, and responding to security incidents Investigating cyber incidents, collecting digital evidence, and analyzing data to determine the source and impact of security breaches Conducting automated and manual scans to discover known vulnerabilities and misconfigurations Conducting vulnerability assessments and recommending security solutions. Identifying potential vulnerabilities in systems, networks, applications, and devices Conducting penetration tests to assess the organization's security posture. Conducting all testing within ethical boundaries and legal frameworks, obtaining proper authorization, and adhering to responsible disclosure practices Mimicking the tactics, techniques, and procedures (TTPs) used by real-world threat actors Designing and overseeing the implementation of secure systems, applications, and networks. Ensuring that security measures are integrated into the architecture Collecting, analyzing, and interpreting cyber threat intelligence data to anticipate and respond to potential threats Investigating cyber incidents, collecting digital evidence, and analyzing data to determine the source and impact of security breaches Reverse-engineering applications to understand their inner workings and potential attack vectors Assessing the security of web applications by identifying injection flaws, cross-site scripting (XSS), cross-site request forgery (CSRF), and other vulnerabilities Campus Hiring Eligibility for students is as listed below: Final year Graduates from the Class of 2024 ONLY Must Have Major Specialization in Computer Science & Information Technology ONLY Must have scored 60% in the last semester OR CGPA of 6 on a scale of 10 in the last semester No Active Backlogs in any of the current or prior semesters Students should be willing to join any of the roles/skills/segment as per company requirement Students should be willing to work in any shifts/night shifts as per company requirement Students should be willing to work in any locations namely – Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad as per company requirement

Job Title: Software Dev Senior Engineer -Security & Cloud Engineering (Product) Location : Hybrid Hyderabad Experience : 9+ years Education Qualification : B.Tech(CSC/IT) Employment Type : Full-time We are looking for a lead developer having Security and Cloud Engineering efforts for our enterprise Java product with both On-Prem and SaaS deployments . This is a hands-on leadership role driving secure SDLC practices, DevSecOps automation, container security, and platform hardening. You will work closely with engineering, DevOps, QA, and compliance teams to protect the product and infrastructure from vulnerabilities and ensure compliance. Responsibilities Application & Infrastructure Security Lead secure coding practices and integrate SAST , DAST , Penetration Testing , and vulnerability scanning into the development lifecycle. Analyze and remediate findings from tools like SpotBugs , Polaris Synopsys , Acunetix , and custom security assessments. Threat Modeling & Risk Mitigation Perform threat modeling, assess security risks including SQL injection , XSS , CSRF, and privilege escalation. Guide teams on secure implementation patterns and anti-patterns. Cloud & Container Security Harden Docker , Kubernetes , and SaaS infrastructure for multi-tenant, secure-by-design deployments. Implement policies for image scanning, secrets management, network segmentation, and runtime security. Security Automation & DevSecOps Automate security checks in CI/CD pipelines using tools like GitLab CI , Jenkins , SonarQube , etc. Promote Infrastructure as Code (IaC) security and integrate tools for Terraform/Helm validations. Governance & Compliance Define and enforce security standards aligned with OWASP , CIS Benchmarks , and industry best practices. Maintain documentation and assist with security audits and compliance requirements. Mentoring & Collaboration Mentor engineers on secure design, coding, and deployment practices. Collaborate with product owners and engineering managers to drive secure feature development. Champion end-to-end test suites, including integration tests against multiple plugin types and configure post-deployment test execution. Trouble shooting: Integrate and troubleshoot SAML- and LDAP-based authentication mechanisms and replicated customer setups. Configure and manage network access rules, including port whitelisting, firewall exceptions, proxy settings, authentication endpoints and troubleshooting other networking issues. Qualifications 9+ years of experience in application security , DevSecOps , or cloud security within enterprise Java environments. Strong knowledge of penetration testing , static/dynamic analysis , and tools like SpotBugs , Polaris , Acunetix , OWASP ZAP , etc. Expertise in secure coding, vulnerability assessment, and remediating common issues like SQL injection , XSS , and insecure deserialization . Hands-on experience with Docker , Kubernetes , Helm , and cloud-native security tooling. Familiarity with SaaS security concerns: multi-tenancy, access isolation, data encryption, and secure APIs. Experience integrating security into CI/CD pipelines and using GitOps principles. Preferred Qualifications Certifications such as OSCP , CEH , CISSP , or CKS (Certified Kubernetes Security Specialist) . Prior experience with security automation , policy-as-code , or container scanning platforms (e.g., Trivy, Aqua, Prisma). Knowledge of threat modeling frameworks (e.g., STRIDE) and secure architecture principles. Exposure to Gen AI tools for secure code analysis, vulnerability triaging, or automated documentation. What We Offer Opportunity to influence product direction and architecture. A collaborative and learning-focused environment. Access to modern tools and Gen AI platforms. Competitive salary and performance bonuses Health insurance Hybrid work model Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We re not the company that makes big promises. We re the company that fulfills them. We re Quest: Where Next Meets Now. Why work with us! -Life at Quest means collaborating with dedicated professionals with a passion for technology. -When we see something that could be improved, we get to work inventing the solution. -Our people demonstrate our winning culture through positive and meaningful relationship. -We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. -Our team members health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com #LI-SR1

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud , IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified. About the Role Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we re looking for best-in-class talent to help define the future of modern identity and device management from the ground up. We built a disruptive new technology and it is reinventing a two decade old monopoly, giving thousands of organizations across the globe freedom of choice with their IT solutions. We give companies the ability to remotely manage and control all of their organization s identities, devices, & resources on a single, comprehensive, cloud-based platform. That means doing it better, faster, easier and more securely by staying on the bleeding edge of technology. As a Technical Support Engineer - Tier 2 and Partner Support you will be responsible for providing world-class dedicated technical support to JumpCloud s largest partners and customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud s various support channels. This position will resolve high priority and mission critical customer issues in a fast-paced environment. As a Technical Support Engineer- Tier 2 you will help provide mentoring and training to Tier 1 Engineers, apply your deep technical knowledge to resolve customer issues, and regularly interface across Support and Engineering to ensure the timely resolution of defects. This role is both technical and relationship based. A successful support engineer will need to develop a familiarity of their customer s environment and build a rapport with their technical staff and leadership. Some flexibility with hours will be necessary from time to time to support some of your customer s initiatives. Responsibilities: Resolve complex and urgent technical issues and customer escalations through email, phone, and chat interactions Provide dedicated support to a subset of JumpClouds largest and most strategic partners Manage a queue of support tickets for high priority and complex technical issues Provide mentoring and coaching to Tier 1 Technical Support Engineers Partner with Engineering to drive resolution of critical issues, outages, and defects Collaborate with Product and Learning teams to ensure customer education programs are accurate and up to date Maintain a deep technical understanding of the entire JumpCloud Platform while serving as an SME in the areas of Windows, RADIUS, Active Directory, SSO (SAML, SCIM, ODIC), and all things device management Collaborate with Account Manager and Implementation Engineers to ensure the success of our new customers as they transition into the day to day use of our product Develop and maintain internal knowledge base articles to increase shared knowledge among the entire support engineering team Collaborate with peers on projects aimed at improving the customer and support engineer experiences Participate in regular standups and case reviews with partners as needed Partner with other POD members across CSM and Professional Services Maintain detailed account and case notes to ensure proactive communication with our partners. While focused on supporting partners this role will also continue to work with direct customers, escalations, and support other CSEs as necessary We re looking for inspired technology professionals who love the challenge of supporting our customers and internal teams to ensure the successful adoption, usage, and integration of the JumpCloud Platform: Minimum of 5 years experience in a technical, customer-facing position, preferably in a SaaS environment Minimum of 1 year experience working with mission critical customer issues and customer and technical escalations Excellent interpersonal communication Passion for learning new technologies and understanding how to utilize them in a customer-facing environment Ability to thrive in a rapidly changing environment Strong oral and written communication skills A logical approach to problem solving Understanding of the following concepts, with SME level understanding in one or more areas: In-depth knowledge of the Windows platform - Registry Hives, LGPOs, PowerShell and CMD, Windows Credential Manager (WCM), Event Logging, Windows Home/Pro/Server Experience In-depth knowledge of the macOS platform- FileVault, Keychain, Apple Mobile Device Management (MDM) + DEP, and overall system management. Directory Services (Active Directory, G Suite, Okta, LDAP) Linux- Secure Shell (SSH), User Identifier (UID) and Group Identifier (GID) management, Pluggable Authentication Modules (PAM), pkg management (Yum, RPM, Apt, etc.), and experience supporting and troubleshooting one or more Linux distros: Ubuntu, Debian, RHEL, or CentOS Single Sign-on (SAML+ SCIM) User onboarding and offboarding Experience supporting Networking & Authentication (RADIUS) Information security best practices Bonus Points: Previous JumpCloud experience or JumpCloud Certifications Experience working at an MSP, VAR, or Reseller in the realm of IT Track record of automating IT services via scripting, PowerShell, Slack, and APIs Experience supporting AWS environments Experience supporting Managed Service Providers Available Shifts for this Opportunity Mon-Fri- 10:00am-7:00pm IST #LI- Where you ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. You must be located in and authorized to work in the country noted in the job description to be considered for this role. Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts dont go unaddressed. Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud , you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud ? One of JumpCloud s three core values is to Build Connections. To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud . Please note JumpCloud is not accepting third party resumes at this time. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.

ServiceNow Lead1 Key Responsibilities ITSM Architect and implement workflows for Incident, Problem, Change, Knowledge, and Request Management. Automate ITSM processes and develop custom solutions for specific business needs. GRC/SECOps Design and implement Governance, Risk, and Compliance (GRC) solutions, including risk management, policy and compliance management, and audit management. Lead the deployment and enhancement of Security Operations (SECOps) modules, including: Security Incident Response (SIR)Automate workflows for security incident management to reduce response times. Threat IntelligenceIntegrate with external threat feeds to enrich incident details and enhance response. Vulnerability Response (VR)Develop processes for identifying, prioritizing, and remediating vulnerabilities across systems and applications. Event Management IntegrationCorrelate security events with IT incidents for proactive resolution. Attack Surface ManagementEnable visibility into the organization's exposed assets and vulnerabilities. Integrate SECOps modules with third-party tools like SIEMs (e.g., Splunk, QRadar) and endpoint protection platforms for comprehensive security monitoring. Automate the response to security incidents using playbooks, workflows, and orchestration. Monitor and enhance platform performance for continuous improvements in detection and response capabilities. HRSD Lead the design and deployment of HR Service Delivery workflows, including onboarding, lifecycle events, and employee self-service portals. Ensure seamless integration of HRSD with other business systems to enhance the employee experience. CSM Oversee the configuration of Customer Service Management (CSM) modules, including case management and customer portals. Develop solutions to improve customer service processes and integrate CSM with third-party systems. SPM (Strategic Portfolio Management) Implement and optimize SPM modules, including Project and Portfolio Management (PPM), demand management, and resource planning. Develop dashboards for performance analytics and project tracking. General Responsibilities Partner with client business and technical team members to turn business requirements and technical challenges into technical solutions. Develop and host periodic workshops, white papers, and other success stories to educate and share knowledge within the ServiceNow ecosystem. Collaborate with technical team members to develop next-gen platform technologies and enhance delivery methodologies. Evaluate concepts and recommend the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations. Provide peer mentoring and coaching to technical consultants and other technical team members. Support marketing events, including user conferences, regional trade shows, and webinars, etc. Provide strategic guidance and technical leadership across ServiceNow modules. Design and deliver scalable solutions that align with ITIL, security, and enterprise best practices. Collaborate with business stakeholders to gather requirements and translate them into technical designs. Integrate ServiceNow with third-party tools using REST/SOAP APIs, MID servers, and other methods. Mentor junior developers and administrators, providing guidance and best practices. Create training materials, documentation, and deliver training sessions to end-users. Monitor platform performance and ensure solutions are optimized for scalability and reliability. Excellent problem solving, analytical, and decision-making skills. Excellent communication skills with the ability to present effectively to both internal and external stakeholders. Demonstrated ability to influence, both credibly and effectively, with all levels within the organization. Demonstrated consulting aptitude (understanding of business drivers behind technology, problem solver, attention to detail, resourcefulness, etc.). Facilitation skills in leading and planning meetings, reviews, workshops, and retrospectives. Proven ability to lead multiple complex projects at a time, paying close attention to the details. Ability to tie technology back to solving a business needs and desired outcomes. Education Bachelors degree in Computer Science, IT, or related field (Masters degree preferred). Job 8+ years of ServiceNow development experience, with at least 3+ years in a lead or technical expert role. CSA/CAD certifications (Compulsory). CIS certifications (ITSM, GRC/SECOps, HRSD/CSM/ITOM/ITAM/SPM) in at least one speciality Multiple CIS highly preferred. Advanced knowledge of JavaScript, Flow Designer, and ServiceNow platform architecture. Experience with web technologies (XML, HTML, Angular JS, Web Services, etc.) Knowledge of technical components such as LDAP, VPN, SSL, API usage, etc. Experience with multiple ServiceNow Implementations in various industries Proven experience delivering solutions across multiple ServiceNow modules. Knowledge, Skills, Abilities, and Responsibilities Extensive expertise in ServiceNow modules: ITSMIncident, Problem, Change, Knowledge, Request Management. GRCRisk assessments, policy and compliance management, and audit trails. SECOps: Security Incident Response (SIR)Automate, track, and manage security incidents. Threat Intelligence IntegrationAutomate ingestion and correlation of threat data from external feeds. Vulnerability ManagementImplement workflows for identifying and remediating vulnerabilities. OrchestrationAutomate routine security tasks with playbooks and workflows. Event and SIEM IntegrationEnable seamless integration with Splunk, QRadar, or other SIEM tools for event correlation. Security DashboardingDevelop real-time security dashboards to provide actionable insights. HRSDEmployee onboarding, lifecycle events, case and knowledge management. CSMCase management, customer portals, and service workflows. SPMPortfolio management, resource planning, and demand management. ITOMDiscovery, Service Mapping, Event Management, and Cloud Management. ITAMAsset lifecycle management for HAM and SAM. Strong understanding of CMDB best practices and configuration management. Experience in integrating ServiceNow with third-party platforms using REST/SOAP APIs and other techniques. Expertise in ServiceNow customizations, including: UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, and Script Includes. Hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proven ability to manage and deliver complex implementations. Strong knowledge of ITIL best practices and process alignment. Excellent leadership, communication, and collaboration skills.

A candidate who is having 5+ yrs of experience with the below qualities. This role is responsible for development and operational support for the Axway API Gateways, and web services access control environment. Job Description: - Configure and manage day-to-day operations of the enterprise Axway API Gateway systems Monitor the gateway performance and troubleshoot issues with application teams Problem isolation and resolution, with expectation that continuous improvement and enhancements are implemented Upgrade the system website and self-service tools as needed Deploy and upgrade the Axway API Gateway as needed Perform system planning, installation and upgrades across our multi-region environment Work with external 3rd parties to integrate their web services with the gateway Work directly with client and application teams to provide gateway services support Enforce gateway security policies Aid and educate web service developers on use of authentication mechanisms and use of xml gateway Configure and manage Axway API Gateway system over Cloud (i.e Azure etc.) Axway Gateway experience Demonstrated experience with web service security including digital certificates (client and server), mutual-authentication, API Axway, SSL, WS-*Expertise in XML, XSL, WSDL, SOAP, REST, JSON, HTML, JavaScript Experience implementing and troubleshooting SSL, LDAP, SSO Proficient in scripting Java, Perl, Shell Experience with common Unix/Linux utilities, diagnostics, and monitoring tools Technologies: Axway API Gateway, APIGEE IDEs: Axway API Gateway Policy Studio 7.7, Apigee X. Databases: MYSQL Operating system: Windows Languages: JavaScript CI/CD Tools: Git, BITBUCKET, GitHub. Tools: AXWAY Tools V7.7, Postman, Soap UI, Policy and Configuration studio, API manager, API portal. Framework: REST, SO #LI-GB9 Skills: Web Services Descript Lang Axway Web Services

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the job The IaaS Design Engineering team is looking for a Senior GCP Cloud Engineer to help design, build and maintain the next generation of hosted GCP SAS Cloud. Our team owns IaaS technology domains, sets standards, develops new solutions, and much more for hosted SAS environments, corporate/internal teams and R&D. As a Senior GCP Cloud Engineer, you will: Advise teams on technical designs by providing supporting justification (and when necessary prototypes) for architectural and design choices. Assist in communicating these designs to promote understanding with stakeholders and people of various technical backgrounds Interface with the customer to gather functional level requirements for a solution. Works with customers to define the activities and challenges they face, to ensure the solution created solves their problems. Informs customers of current capabilities, what is possible, and what isnt. Think analytically, write/edit technical material, and present clearly on technical matters in a business context. Exercise your ability to adapt and react to complex issues in a timely manner as our business needs and objectives evolve. Work with project teams and architects to develop and maintain architectural designs for applications / platforms / services. Ensure the designs are cost-effective, meet user requirements and meet agreed upon service level agreements. Contribute to technical portfolio and technology lifecycle management initiatives by working with teams and architects to assess and improve technical health, cost, and business value of CIS applications or services. Optimize system performance, scalability, and reliability through architecture enhancements and best practices. Required qualifications You have a bachelor s degree in computer science or a related quantitative field GCP Public Cloud expertise with at least 5+ years of experience in supporting enterprise solutions/services in a public cloud. 2+ years of experience in systems support and consulting. 2+ years of experience in Linux. 1+ year of experience in deploying and managing Kubernetes. In-depth experience in all major aspects of Information Technology (servers/compute, network, storage). Experience in deploying and managing containerized services. Development experience in a major scripting or compiled programming languages. Experience using source control solutions like GitHub or GitLab. GCP Professional Cloud Architect or other GCP related certifications. Equivalent combination of related education, training and experience may be considered in place of the above qualifications. You re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred qualifications Certified Kubernetes Administrator or other related certifications. Experience with large-scale, multi-platform enterprise systems. Familiarity with automation through interaction with remote APIs (REST). Experience with Red Hat Enterprise Linux and/or Windows Server Technologies. Experience with LDAP, ADFS, SAML, or other Identity and Access Management Solutions. Experience with on-prem hypervisor technologies. Experience with WAN technologies and how they interact with public cloud solutions. Diverse and Inclusive

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. As a Senior Google Cloud Engineer - GKE, you will: Provide Kubernetes platform service design for large-scale deployments and workloads with a focus on GKE Design an operations model which allows resiliency and self-service for our business consumers Build security into every aspect of your design Assist with automation of GKE services Interface with the customer to gather functional level requirements for a solution. Works with customers to define the activities and challenges they face, to ensure the solution created solves their problems. Informs customers of current capabilities, what is possible, and what isnt. Assess complex technical problems and take ownership of projects with minimal guidance Learn every day, and expect technology to drive a new status-quo Required Qualifications Google Cloud experience with at least 5+ years of experience in supporting enterprise solutions/services. 2+ years GKE Kubernetes administration deploy and maintain GKE clusters at scale. 2+ years of experience in systems support and consulting. 3+ years of experience in Linux. GCP Certified Integration of GKE with other Google cloud services such as container registry and Google NetApp Volumes. Experience with Infrastructure as Code: Terraform, Github Actions, Helm. In-depth experience in all major aspects of IT (servers/compute, network, storage). Experience using source control solutions like GitHub or GitLab. Ability to deep dive and troubleshoot technical issues. Ability to troubleshoot complex networking problems Experience in system operations Preferences Experience with performance analysis and design Experience developing cloud solutions with security-by-design Experience supporting zero trust architectures Strong python or Go programming skills Google Cloud Professional and/or Kubernetes Administrator certifications Experience with NetApp ONTAP filesystems, and familiarity with SAS Viya. Familiarity with automation through interaction with remote APIs (REST). Experience with LDAP, ADFS, SAML, or other Identity and Access Management Solutions. Experience with WAN technologies and how they interact with public cloud solutions. Diverse and Inclusive

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. Senior Cloud Engineer GCP At SAS, where you start doesn t have to be where you end, and opportunity for internal career mobility abounds. Whether you re looking to grow a new skill or experience a new role, there s no time like the present to take the next step; and we re here to support you in your journey. About the job The IaaS Design Engineering team is looking for a Senior GCP Cloud Engineer to help design, build and maintain the next generation of hosted GCP SAS Cloud. Our team owns IaaS technology domains, sets standards, develops new solutions, and much more for hosted SAS environments, corporate/internal teams and R&D. As a Senior GCP Cloud Engineer, you will: Advise teams on technical designs by providing supporting justification (and when necessary prototypes) for architectural and design choices. Assist in communicating these designs to promote understanding with stakeholders and people of various technical backgrounds Interface with the customer to gather functional level requirements for a solution. Works with customers to define the activities and challenges they face, to ensure the solution created solves their problems. Informs customers of current capabilities, what is possible, and what isnt. Think analytically, write/edit technical material, and present clearly on technical matters in a business context. Exercise your ability to adapt and react to complex issues in a timely manner as our business needs and objectives evolve. Work with project teams and architects to develop and maintain architectural designs for applications / platforms / services. Ensure the designs are cost-effective, meet user requirements and meet agreed upon service level agreements. Contribute to technical portfolio and technology lifecycle management initiatives by working with teams and architects to assess and improve technical health, cost, and business value of CIS applications or services. Optimize system performance, scalability, and reliability through architecture enhancements and best practices. Required qualifications You have a bachelor s degree in computer science or a related quantitative field GCP Public Cloud expertise with at least 5+ years of experience in supporting enterprise solutions/services in a public cloud. 2+ years of experience in systems support and consulting. 2+ years of experience in Linux. 1+ year of experience in deploying and managing Kubernetes. In-depth experience in all major aspects of Information Technology (servers/compute, network, storage). Experience in deploying and managing containerized services. Development experience in a major scripting or compiled programming languages. Experience using source control solutions like GitHub or GitLab. GCP Professional Cloud Architect or other GCP related certifications. Equivalent combination of related education, training and experience may be considered in place of the above qualifications. You re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred qualifications Certified Kubernetes Administrator or other related certifications. Experience with large-scale, multi-platform enterprise systems. Familiarity with automation through interaction with remote APIs (REST). Experience with Red Hat Enterprise Linux and/or Windows Server Technologies. Experience with LDAP, ADFS, SAML, or other Identity and Access Management Solutions. Experience with on-prem hypervisor technologies. Experience with WAN technologies and how they interact with public cloud solutions. Diverse and Inclusive #SAS

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM – Consulting- Risk As part of our EY-cyber security team, you shall Engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have B. Tech./ B.E. with sound technical skills Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 2-4 Years’ Work Experience Oracle Identity Manager Hands-on Development experience on Provisioning and Reconciliation process. Hands-on experience on JAVA and customizing the tool as per the requirements. Hands-on experience on onboarding applications using OOTB connectors and custom connector development. Hands-on experience on SOA workflows implementation and BI publisher reports is bonus. Knowledge on user life cycle management and basic Unix commands. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix) Good to have Experience with Weblogic servers. What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. " SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers . SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.” Job Title: Technical Support Specialist Position Type: Permanent Location: Kochi Starting Date: ASAP From start-up to industry leader, the SOTI story is truly inspirational. Our Founder and CEO, Carl Rodrigues, is one of the pioneers of Enterprise Mobility Management. From the beginning, Carl has had a vision of growth and innovation. Employees are driven to make an impact, to offer a unique value and most importantly, be part of a winning team. What We’re Looking For: At SOTI, our people are our most important resource. We are looking for focused and ambitious engineers from the background of computer networking, information technology, computer science or related technical field to join the team as a Technical Support Specialist. In this role, you will work with the Technical Support Team managing the current workload from a variety of global clients we help supervise their enterprise mobility management. Within our Technical Support Department, we have a mixture of cultures and technical professionals who work collaboratively to ensure we provide efficient solutions for our customers to guarantee their business functions operate smoothly. If you are eager to demonstrate your understanding of computer networking principles, problem-solving abilities in a fast-paced environment and you are willing to learn it is a great fit for you. This role offers in depth training & development as well as real career development opportunities. Dependent on your work ethic and how quick you apply yourself you can have a long-lasting for filling career with SOTI, we are at a crucial stage of growth in the business, so the opportunities are endless. You will be taking part in dynamic stimulating projects with a tailored training plan in place ensuring you continue to learn & develop technical knowledge while also expanding communication and soft skills. What You’ll Do: Provide telephone and email based post-sales technical support to our Japanese Speaking customers Work in Flexible Shift timing as per the need Work on ad-hoc projects, initiatives and other duties as assigned Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests in a timely manner while improving customer experience Technical Qualifications: Minimum experience of 3-5 years with good exposure in customer handling with different software products. Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) Knowledge of mobile computing platforms (Android, iOS, and Windows) Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essential Knowledge of AD/LDAP and exchange/Domino environments and how to integrate these infrastructure elements with MDM. Knowledge of Monitoring, Server backup and networking tools and best practices Hands on Experience in configuring High Availability, Load Balancing for Mobile Infrastructure Hands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP. Hands-on of basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on of collecting and reading wire-shark logs. Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/AirWatch/SOTI is preferred. Extensive knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Understanding of system files like Hosts, Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Soft Skills And Communication Previous experience supporting Japanese Speaking Customers. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits we’re looking for: Passionate Hunger to learn and develop Team player Creativity Work hard play harder Confident communication skills If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.