101 Kpi Monitoring Jobs

Experience in SAP CRM One-Order Framework and WEBUI Development (including BOL, GENIL enhancements etc.) Development expertise in S/4 ABAP Customer Management Service Knowledge of the data model in SAP S/4 Customer Management Must have working experience of BAdI, Post processing Framework, BAPI and usage of SOAP/REST services etc. Experience in Agile development approach"

Position : Senior Operation Manager Experience : 8 Years Experience Location : Bangalore (HSR Layout) Shift : US Shift (Night Shift) Mode of Work : Work from Office Job Description About the Role: As an operations manager, you will oversee multiple facets of real-time production operations, manage risks, and ensure seamless coordination across teams. You will play a critical role in designing and implementing scalable processes, analyzing performance data, and fostering collaboration to achieve operational excellence. This role requires you to guide the team with precision, focus, and a data-driven approach while maintaining high productivity standards. Key Responsibilities: 1) Production Oversight and Risk Management Monitor real-time document processing to ensure smooth execution and meet production goals. Identify and address risks to mitigate potential issues and minimize downtime. Analyze real-time data, resolve operational challenges, and identify areas to improve productivity . 2) Team Training and Development Train and onboard new team members to handle operational tasks effectively. Conduct upskilling initiatives to enhance team capabilities and maintain high performance. Organize regular 1:1 sessions to provide feedback and support professional growth. 3) Process Design and Optimization Design and implement scalable, KPI-driven processes to improve operational efficiency. Leverage automation technologies and standardization practices to streamline workflows. Collaborate with the product team to resolve technical issues and continuously improve processes. 4) Coordination and Reporting Lead daily sync-ups with the production team to ensure alignment on priorities and tasks. Prepare and analyze production reports, using insights to recommend improvements. Communicate operational updates and challenges to leadership, ensuring transparency and clarity. 5) Experience working in a start-up environment will be considered a plus. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Role & responsibilities: RAN Post Optimization Network Engineer | Market Area, North America (MANA) 1. Deep Knowledge of Swap/Cluster Acceptance Procedure. 2. Deep Knowledge of Ericsson OSS KPIs & Counters for LTE & VoLTE. 3. Hands-On with LTE KPI Optimization comprising of LTE/VoLTE Accessibility, Retainability & THP for Ericsson System 4. Hands-On with NR NSA KPI Optimization comprising of Accessibility, Retainability & THP for Ericsson System 5. Good understanding of RRC, ERAB procedure, Handover Preparation & Handover Execution procedure, PRB Utilization. 6. Good understanding on drops due to UE lost, MME drops, drops due to Handover. 7. Ericsson tool knowledge Ericsson Performance Portal (EPP),Ericsson Network Manager (ENM) preferred. 8. Basic knowledge of Nokia Counters, NetAct is added advantage 9. Knowledge of Drive Test KPIs such as RSRP, RSRQ, SINR, CQI, RI 10. Knowledge of 5G Standalone (Optional) 11. Basic Knowledge of Power BI (Optional) Working Model: Hybrid: • Laptop collection & KT: First 2-4 weeks from Office • Post KT: 100% Remote Preferred candidate profile : Preferred Base Location (For Laptop Collection): • 6 EGI Locations: Noida, Gurgaon, Bangalore, Kolkata, Chennai, Pune.

Job Responsibilities Liaising with Transporters, Shipping Line, Custom House Agents, TKM, concerned departments in MSIL Handling Logistics Service Providers, KPI monitoring of LSPs Ensuring timely and damage free supply of parts, Monitoring defined performance KPIs like Cost saving, timely delivery, damage free delivery, etc Co-ordination with various stake-holders Key Responsibilities Managing the Logistics Service Providers for timely safely delivery of consignment Co-ordination with various stakeholders (internal / external) to meet operational requirements On-boarding the Logistics Service Providers through RFQ process in SAP Ariba Execution of work orders /agreements with Logistics Service Providers proper adherance Ensure proper tracking of all consignments and adherence to defined KPIs Proper root-cause analysis of transit damages and implementation of actions plan to reduce damages Take new initiatives resulting in cost saving in operations and increased safety in operations Liaison with LSPs (eg. customs brokers, port authority, shipping lines, forwarders, transporters, etc.) Coordination with LSPs and aligning fleet for managing last mile dispatch as per norms of MSIL MIS reporting as per management requirement

External job description The Primary responsibility of the role is to perform campaign operations to improve visibility of the content in Amazon Prime Video. The role will require the candidate to quickly understand the campaign ops tools and operation workflow tools. Associate need to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents. Associate has to follow editing SOP to spot/catch errors in the content. Associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality). Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. Associate should be a team player and come up with improvement ideas to their direct report and improve the editing/QA process. The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. The role is an individual contributor role. The role requires a graduate degree with exposure to MS office and comfort with numbers. In addition the associate should have attention to detail, good communication skills, and a professional demeanor. The role requires the associate to be comfortable with night shift hours and flexible to extend support during critical business requirements Qualifications: Completed under graduation (UG) in any stream Analytical knowledge to solve basic mathematical and logical problems Candidate should be familiar with excel function. Ability to communicate effectively Strong attention to detail in editing content and deep dive and identify root causes of issues Good at problem solving, data analysis and troubleshooting issues related to content editing NOTICE PERIOD: Immediate OR (0-15 days)Only

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: UxM - NexThink. Experience3-5 Years.

More Than 2 years exp into RTA WFM Knowledge of Shrinkage, Attrition, service level calculation, KPI Monitoring, Occupancy calculation. International Process Voice/chat Mandatory from BPO Background Permanent WAHA From Home opportunity Female Candidates Preference

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. Roles & Responsibilities Good Knowledge in SOM, FEM, Wind Turbines particularly Horizontal Aeroelastic ToolsExperience with HAWC, FLEX5, BLADED & similar tools Aero-Elastic-Hydro ModellingLoads, preprocessing, post-processing, and reporting Standards and CertificationIEC-614000 ed 3 and ed 4, DNV, TUV Load SimulationsExperience in mitigation strategies for load simulations Creating load databases, and validating turbine models for further use Qualification and Education B.E., or M.E., Mechanical Engineer

Roles and Responsibilities Manage store operations, including inventory management, stock control, and visual merchandising. Oversee sales team performance, provide guidance on customer service standards, and resolve customer complaints. Ensure compliance with company policies and procedures related to retail sales and store management. Maintain accurate records of sales data, inventory levels, and other relevant metrics. Implement effective loss prevention measures to minimize shrinkage and reduce costs. Please share your CV to soumya.s@fabindia.net or 8590055505.

Hi Job Enthusiasts! Greetings from ShiningStars Hiring for Assistant Manager Operations Lucknow Location. Company: Leading Multinational BPO (E-commerce Voice Process) Job Type: Full-Time | Work from Office Location: Lucknow Open Positions: 10 About the Company: We are a trusted BPO partner for some of Indias top e-commerce brands. With a strong presence across the country, we specialize in delivering efficient and quality-driven customer service. Our Lucknow branch is expanding, and we are looking for enthusiastic leaders to join our operations team. Roles and Responsibilities: Supervise daily operations of the e-commerce voice process team. Lead and motivate a team of customer support agents to achieve KPIs. Ensure adherence to SLAs, quality standards, and customer satisfaction targets. Monitor real-time performance and prepare improvement strategies. Conduct regular team huddles, coaching sessions, and trainings. Handle escalations and collaborate with cross-functional teams to resolve issues. Present team performance reports to higher management regularly. Eligibility Criteria: Minimum 5 years of experience in the BPO industry. At least 2 years of experience as an Assistant Manager Operations. Graduation in any stream is mandatory. Strong communication skills in English and Hindi. Proven track record of managing teams and delivering performance improvements. Prior experience in e-commerce and voice-based customer service is highly preferred. Immediate joiners will be given priority. Compensation and Work Details: Salary: Up to 5.5 LPA (Hike up to 30% depending on last drawn and interview performance) Working Days: 6 days a week with 1 rotational off Interview Mode: Virtual How to Apply: Send your updated CV via WhatsApp to Homa at 9696714723. If the call isn’t answered, please drop a message mentioning the role. Stay Updated on Openings: Join our official WhatsApp channel: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #HiringNow #AssistantManager #OperationsJobs #LucknowJobs #EcommerceSupport #VoiceProcess #BPOCareers #TeamHandling #CustomerService #LeadershipOpportunity #ApplyNow #ShiningStarsRecruitment Let me know if you also want a shorter version for WhatsApp or a creative variation for LinkedIn.

The Team Manager position is responsible for leading the employees on the Service Desk team in support of Client engagements. The Team Manager is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Essential Functions: Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Ensures chargeability reporting completed weekly. Approves and monitors employee timecard, schedule adherence, and attendance according to Bell Techlogix policy. Responsible for conducting regular coaching sessions and for retention of team members. Maintains acceptable conduct according to all Bell Techlogix policies and procedures. Maintains organizational effectiveness and efficiency by supporting, implementing, and communicating strategic plans. Monitors interaction volume and trends and takes appropriate action, requesting staffing adjustments when necessary to Operations Management. Understands and works within SLAs and KPIs to fulfill Companys obligations. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job performance; motivating, coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Assists in QA Review process implementation and notifies senior management of issues with maintaining QA program. Drives improvement and accountability for team based on QA and customer satisfaction feedback. Maintains a strong working relationship with clients and coworkers. Acts as point of contact for client inquiries and escalations. Works in an on call capacity as needed. Functions as Major Incident Manager as needed. Other duties as assigned. Required Experience, Education and Knowledge: Must be a college Graduate. Industry certifications preferred. Must be proficient in Microsoft Office and working in different operating systems. 2-3 years relevant helpdesk experience, IT and or desktop support experience. Minimum of one-year supervisory experience. Minimum 2 years customer service experience. Experience with ITIL best practices. ITIL Foundations certification preferred. Preferred Experience Certifications: 12 months technical support experience. CompTIA A+ Network+ HDI MSCE or Industry Equivalent Experience in troubleshooting internet browsers, smart phones & tablets a plus. Knowledge or exposure to the following: Windows OS, MAC OS, NICE CXOne, Beyond Trust, Microsoft Teams, Microsoft Office tools, TeamViewer, ServiceNow, SAP, Citrix, RDS Farms, IOS, and Intune. Ability & Skills: Ability to verbalize information and ideas in order for others will understand. Ability to identify and understand the speech of another person. Ability to use computers and computer systems (including hardware and software) to install programs, set up functions, enter data, or process information. Ability to multitask and complete tasks effectively. Excellent verbal and written communication skills. Ability to mentor and help in the professional growth of others. Highly developed interpersonal skills. Strong problem solving, conflict resolution, and customer service skills. Ability to work independently and maintain professional working relationships with coworkers. Ability to obtain information from all relevant sources and use information to identify solutions. Conditions of Employment Ability to lead and direct a group of employees. Must successfully pass pre-employment (post offer) background check and drug screen. Must be able to pass a skills assessment.

• Execution Excellence: Drive day-to-day execution of central operations, ensuring <0.01% breach in SLAs across all pharma delivery pipelines. • Program Management: Design and execute operational playbooks for scaling, cost control, compliance,

Role- Lead plastic injection moulding ops for Tier-1 auto clients Ensure quality, efficiency, safety & timely delivery Oversee planning, tooling & maintenance Adhere to IATF 16949/ISO standards Manage team & production KPIs Focus on effeciency.

Candidate can control the production Planning and production PPC in architectural hardware industry and report as per KRA & KPI Required Candidate profile Candidate should have worked as Production Manager in similar hardware architectural industry as production head can controll all system production can handle manpower and contractor in production

Job Title : Manager (Projects) Reports to : The Joint Chief Executive Officer, CH i PS Number of Positions: 1 Responsibility Summary: Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of Manager (MG-P). Chhattisgarh Infotech Promotion Society (CH i PS: www.chips.gov.in ) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH i PS is involved in the end-to-end implementation of some mega IT Projects like, SDC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. ICT has the potential to significantly improve this contribution. In doing so, Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in IT are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the Manager is to ensure that the strategic and organisational objectives as well as the values of CH i PS are put into practice. In conjunction with other members of staff they will ensure organisation growth through directing and managing operational activities to ensure they are delivered in accordance with the strategic objectives. The Manager will be responsible for overseeing project operations, project finance, helping and creating organisational and program budgets in collaboration with the JCEO and other team members, and undertaking other miscellaneous tasks as and when they arise. The post holder is responsible ensuring organisational effectiveness by providing leadership for the organisation's financial functions. They are required to work with the staff team, and contribute to the development and implementation of organisational strategies, policies and practices. The Manager will plan, direct and manage the performance of all internal project operations, so as to maintain and develop organisational growth in accordance with the overall strategy. The candidate should be an outcome-oriented executive, capable of leading the creation of and energising the institutional, human and technical capacities necessary to realize the unique and ambitious ICT agenda of the State. The candidate should fulfil the mandatory requirements listed below, and should embody a rich combination of the requirements listed as desired. Mandatory: Educational qualification : B.E./B.Tech.(IT/CS/E&T)/ MCA or M. E./M. Tech or equivalent, recognised by or under the regulations etc. of relevant regulatory body, obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled student; in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age : Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age related relaxations, please refer the Recruitment Rules. Experience : At least experience of 5 years in case of Bachelor's degree or 2 years in case of Master's degree; of managing software development/ IT deployment projects. The candidate must have independently handled at least 2 projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams. They should be aware of software, mobile and telecom technology tools and deployment issues. Job Description : Project technology and project management for state wide eGovernance delivery project. Overall handling of project operations & ensuring resolution of routine issues. Work with state government department to gauge and create demand of strategic solutions and fulfil the same. Must have the ability to reach out and work with the senior government official in various departments. Develop and implement project management procedures and methodologies to achieve business goals. Play a significant role in long-term planning, with the view to delivering operational excellence. Develop individual program/ project budgets. Identify project risks and recommend appropriate solutions. Manage resource assignment, work allocation and software and hardware requirements for project. Work closely with various teams and stakeholders to identify, develop, and implement opportunities to improve processes, products and/or services. Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organisations resources. Should have a knowledge and experience of service delivery and project execution. Desirable: Leadership and teamwork: Experience of successfully building and leading a team. Analytical and conceptual ability: Demonstrated ability in analysing IT & Mobile development scenarios, defining key performance indicators (KPIs),and the strategy for achieving them Programmatic ability: Demonstrated ability in translating KPIs and the strategy for achieving them into actionable plans and projects, executing them, and monitoring their implementation against the KPIs and project milestones. Communication skills: Proficient in both written and oral communication in English and Hindi. Key Skills: 3+ year experience as Team Lead in IT Industry, well versed in developing, managing and executing project plans. Experience in managing e-Governance domain Projects. Proven experience in handling multiple technologies. Ability to arrive at realistic development estimates, and challenge when required. Proven experience on e-Governance project preferably should have expertise. Leadership skills to coach/mentor/motivate associates. Not just project coordination, but also should be very conversant on operational issues so that he/she should provide quick and relevant solutions. Excellent verbal/written communication and interpersonal skills. Strong leadership skills with ability to exhibit and instil confidence in team members. Customer (Government) Engagement Ability to manage difficult or emotional customer situations; Respond promptly to customer needs; Respond to requests for service and assistance; Meets commitments. Strong Analytical skills with ability to scythe diverse information, Design workflows and procedures. Strong technical background, ability to understand the technical environment of various entities and if needed to suggest improvements. Good time management skills. KINDLY NOTE: APPLICATION ARE ACCEPTED ON OR BEFORE JULY 6th 2025 only.

Roles & Responsibilities: Data Access and Management Access and utilize data from all SAP machines from the Data Lake Develop interactive dashboards connected to the bill-to-cash process Monitor key performance indicators (KPIs) related to billing efficiency and throughput time Analyze data to identify trends and opportunities for process improvement SAP SD Module Expertise Utilize SD data to extract insights and identify areas for optimization Collaboration and Communication Serve as the main contact person between service owner billing and development team Facilitate communication and ensure alignment on billing-related initiatives KPI Monitoring and Management Create and maintain KPIs related to the billing process Monitor and track KPI performance to measure progress and identify areas for improvement Automation Initiative Develop and propose solutions for automating billing processes Explore technologies such as EDI, customer portals, and email for automation opportunities Support and Collaboration Support the service owner in initiatives to increase efficiency and automation in the billing area Collaborate with other departments to streamline billing-related processes

Requirements of Team Lead for Domestic Voice Process Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry Required Candidate profile Must have 1+ years+experience in Same Designation Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

In a typica day, you wi be owning the execution pan for customers. As their business need change, you wi need to assess and recacuate the path to success. You wi interact reguary with the customers team and even take action to make changes to the customers coud account to execute your recommendations. You wi identify gaps that the customer may have that woud prevent them from achieving that success and then buid pans to cose those gaps. Working cosey with FinOps Principas, you wi document and present your findings with the customer and encourage open productive discussion. Pan, execute and track new and existing customers Coud Savings Program across AWS and/or Azure. Lead discussions and manage customers commitment based discounts across a savings instruments. Anayze customer business objectives and use the Apptio Coudabiity patform to buid insightfu reporting, dashboards and savings program Perform anaysis and present reguar operationa reviews to customer & Apptio eadership Coaborate with an interna goba team to grow a strategicay important part of the Apptio business Partner with other Apptio domain experts to bring together the coective suite of Apptio products to generate insights across customers tota IT spend Be the voice of the customer, champion and advocate for customer requirements with our Product and Engineering teams. Required education Bacheor's Degree Preferred education Bacheor's Degree Required technica and professiona expertise Overa, 5+ years of industry experience. Hands-on experience with a coud vendor (AWS or Azure or GCP). Certification in AWS Practitioner or Azure AZ900 Pan, execute and track new and existing customers Coud Savings Program across CSP's . Deep knowedge of rate optimization at AWS (Savings Pans, Reserved Instances) Track record of increasing FinOps maturity Demonstrated abiity to break down compex probems into sub-tasks and track outcomes Experience in customer-facing roes such as consuting, customer success or equivaent experience Lead discussions and manage customers commitment based discounts across a savings instruments. Anayze customer business objectives and use the Apptio Coudabiity patform to buid insightfu reporting, dashboards and savings program Perform anaysis and present reguar operationa reviews to customer & Apptio eadership Coaborate with goba team to grow a strategicay important part of the Apptio business Partner with other Apptio domain experts to bring together the coective suite of Apptio products to generate insights across customers tota IT spend Be the voice of the customer, champion and advocate for customer requirements with our Product and Engineering teams Exceent verba, written and interpersona communication skis in both technica and non technica contexts

Total 8 years previous experience in Training function and Minimum 1 year as an AM Training or related position Should have good communication skills in English Should have managed a group of Trainers To motivate, develop and mentor team members in a dynamically changing environment Managed group of Process Trainers and Nesting Trainers Ability to plan training & refresher session based on impacted KPIs Ability to quickly channelize the existing resources, if need be, into any of the internal segments, basis the surge in the volume Must be able to coach & mentor the team on a regular basis Must be ready to pick up & drive towards the smooth closure of escalated engagements Able to design and update content on daily/weekly/monthly basis Must be able to draft & execute Achievement driven Incentive/Additional Incentive plans for the team Ability to drive the Training & Quality teams, by providing inputs - to eventually improve the floor's performance Ability to prepare & present SLA/KPI & other Metric driven Dashboards/Reports for Internal & External reviews Should be able to lead Governance/Escalations calls with the Client Should possess experience into international Chat/Voice process, preferable Telcom experience Excellent Communication skills Experience largely in Telecom Processes 2 years Chat and Sales experience preferred. Experience with technologies and best practices for instructional manuals and teaching platforms Good interpersonal skills and communication with all levels of management Able to multitask, prioritize, and manage the team Leadership, team building, and management skills Review Content for various training courses Good command over spoken and written English Candidate should be ready to work in a 24*7 environment Persuasive Speaking Skills- Able to understand customers’ needs and to add value to clients Highly energetic and self-motivated- Able to keep himself with a positive attitude despite customer’s objections

Planning & executing multi-location health screening camps,leading field operations, managing MIS,KPIs, developing project proposals & reports,ensuring clinical & regulatory compliance,strategic partnerships & driving healthcare advocacy initiatives.Responsibilities: Planning & Execution of Multi-Location Health Screening Camps: Develop detailed project plans, timelines, and budgets for health camps across various geographical locations. Oversee all logistical aspects, including site selection, equipment procurement, participant registration, and resource allocation (medical staff, volunteers, supplies). Coordinate with internal teams and external partners to ensure seamless execution of camp activities. Identify potential challenges and develop contingency plans to ensure smooth operations. Leading Field Operations: Provide strong on-site leadership and supervision during health camps, ensuring adherence to protocols and schedules. Manage and motivate ground teams, including medical professionals, support staff, and volunteers. Ensure efficient workflow, patient flow, and resource utilization at each camp location. Address operational issues and emergencies effectively and promptly. Managing MIS (Management Information System) & KPIs (Key Performance Indicators): Design, implement, and maintain robust MIS for capturing essential data from health camps (e.g., number of screenings, types of tests, demographics, outcomes). Monitor and analyze key performance indicators (KPIs) to assess camp effectiveness, reach, and impact. Generate regular data-driven reports for internal stakeholders and external partners, highlighting achievements and areas for improvement. Ensure data accuracy, integrity, and confidentiality. Developing Project Proposals & Reports: Prepare comprehensive project proposals for potential health camp initiatives, including scope, objectives, methodology, budget, and expected outcomes. Draft detailed post-camp reports, impact assessments, and progress reports for donors, partners, and internal review. Present project findings and recommendations to management and stakeholders. Ensuring Clinical & Regulatory Compliance: Work closely with medical teams to ensure all health screening activities adhere to clinical best practices and quality standards. Stay updated on relevant healthcare regulations, guidelines, and ethical considerations (e.g., medical waste disposal, data privacy like HIPAA if applicable, local health department guidelines). Ensure all necessary permits, licenses, and approvals are secured for camp operations. Implement and monitor compliance protocols to mitigate risks. Strategic Partnerships & Stakeholder Management: Identify, cultivate, and maintain strong relationships with key stakeholders, including local government bodies, community leaders, NGOs, corporate CSR teams, and healthcare providers. Collaborate with partners to leverage resources, expand reach, and enhance the impact of health camps. Represent the organization in meetings and forums related to community health. Driving Healthcare Advocacy Initiatives: Integrate health education and awareness components into camp activities. Support and contribute to broader healthcare advocacy campaigns by providing data, insights, and field-level experiences. Identify community health needs and gaps, contributing to the development of new programs.

KPI Analysis & Reporting: Monitor, analyze, and present KPIs; identify trends and improvement areas. Client Reporting: Provide accurate KPI reports, address queries, and maintain transparency. Warehouse Operations: Ensure warehouse efficiency aligns with KPIs; analyze performance metrics like inventory, turnaround time, and order accuracy. Process Optimization: Recommend improvements to boost efficiency and meet performance targets. Cross-Functional Coordination: Collaborate with teams to achieve KPI goals and ensure effective communication with clients.

Ensure all operations are carried on in an appropriate, cost-effective way Improve operational management systems, processes and best practices Help the organizations processes remain legally compliant Formulate strategic and operational objectives Examine financial data and use them to improve profitability Manage budgets and forecasts Perform quality controls and monitor production KPIs Recruit, train and supervise staff Identify opportunities and take action to improve overall productivity across all channels Identify opportunities and take action to improve quality of conversations Handle escalations, need based Skill Set: Previous experience of working in fuel logistics Strong understanding of supply chain operations movement of fuel Experience in working in a matrix organization Proven work experience as Operations Manager or similar role Organizational effectiveness Experience budgeting and forecasting Familiar with business and financial principles Excellent communication and analytical skills Leadership ability Outstanding organizational skills Graduate in any stream

Drive FP&A, budgeting, cost control, profitability analysis, MIS, and business partnering. Support audits, compliance, strategic initiatives, and cross-functional projects. Liaise with stakeholders and enable data-driven business decisions.

We’re on the lookout for a passionate and experienced /. – & to enhance our employee engagement and recognition initiatives nad Design comprehensive reward systems in org.

Role & responsibilities: : Assist in managing inbound and outbound operations, ensuring timely and accurate receipt and shipment of goods. Monitor and improve processes to enhance productivity and efficiency Coordinate with customers, transporters, and other departments to ensure smooth operations. Ensure compliance with company procedures and safety standards. Monitor employee performance and provide feedback Address and resolve employee issues. Assist in managing inventory levels and ensuring accuracy. Participate in inventory counts and cycle counts Analyze data to identify areas for improvement Monitor and report on key performance indicators (KPIs)