93 Kpi Monitoring Jobs - Page 2

Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Supplier relationship management (SRM) is the discipline of strategically planning for, and managing, all interactions with third party organizations that supply goods and/or services to maximize the value of those interactions. Develops metrics for tracking supplier KPIs focusing on Cost to Serve, Cycle time, Contract compliance and Customer Satisfaction. What are we looking for Minimum 6 years of relevant experience in Supplier Management or Procurement domain"Minimum 2 years of experience in Supplier performance management focusing on:Improving performance and minimizing risk.Business procedures that manage the formulation and execution.Compliance of mutually accepted terms referred to as clause management."Minimum 2 year of experience in client facing roles - directly responsible for delivering scope of work and ensuring zero escalations.Minimum 2 years of experience in Business Operations Management, Project Management or similar domain.Minimum 2 years of experience in working with virtual teams.Skills on digital platforms & tools like Ariba, SAP, Hiperos, Power BI, Sirion Lab, etc.External and internal stakeholder managementCandidate should be able to demonstrate good understanding of Supplier contracts, contractual SLA and KPI management and should be able to provide at least 1 to 2 real life scenario(s) and outcome as example(s) of his/ her expertise in the same.Basic understanding of the ITSM/ ITIL Framework Quality Program and/ or Training experience.Ability to lead and innovate in the delivery of operational activities proactively and independently.Technology Management experience.Understanding and development of Macros, Visual Basics, Process automations, etc.Strong communication skills - candidate should be able to demonstrate his/ her ability to drive effective and articulate communications with senior internal and client leadership.Expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and knows at basics of Microsoft Project (MPP), Microsoft SharePoint and Microsoft Visio. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Day to day production management, Relative and Absolute Utilization Target fulfilment People Handling Skill , Team motivation, Improvement in associate management Responsible for implementing & sustaining standards ( tracking sheets , SWCT) Adherance to leveling standards LIWAKS+ Fufillment Ensuring Safety, Quality ( Production Handling ) & Owning Change over Improvements Leading SFMC Timely preparation of monthly reports & Driving measures on KPI through PDCA approach. Responsible to analyse and implement actions for production related failures (Internal Q issues) with use of problem solving tools Responsible to perfoem daily LPC to ensure adherance of standards Qualifications B. E with 3+ years or Diploma with 8+ years

Roles and Responsibilities Urgent openings for the positions of Team Leader(Sales/Collection) for Call Centre Good in team handling experience in Call center Good knowledge of Dialers, APR reports, etc. Roaster management // Attrition management in the team Good knowledge of Excel reports, MIS... EXPERIENCE: 1-4 yrs Qualification: Minimum Graduation //Diploma Language - Telugu / Kannada / English Send ur cv to balaji.a@imarque.co.in Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8608808539 (Directly whatsapp Your Resume with subject as Team leader ) Venue and location Email: Balaji.a@imarque.co.in Address: iMarque Solutions, H95, Siva Complex, Old ASTC Hudco Road, Hosur

Greetings From Prochant !!! Opening For Senior Manager / Associate Director operations RCM - TVM Key Responsibilities and Duties: As a Manager you are responsible for several areas that are key to success for the Prochant, an outsourced billing service in the U.S. healthcare industry. In this role, you are accountable to Directors and ensure production and quality targets are met as per company requirement, you main responsibilities would include overseeing and optimizing the processes related to the organization's revenue generation. This involves managing the entire revenue cycle, from patient registration and billing to claims processing and collections. Required Skills: Should have minimum 15+ years of experience in RCM process Minimum 5 years in leadership experience Should have experience in End to end RCM process Flexible to work in night shift Overall responsibility for Monitoring all process ( cash, billing, transmission, correspondence, MIS, support, Medicare audit process, AR process, EV/ PA) Responsibilities Supervising RCM team: Leading and guiding a team of RCM specialists, ensuring they adhere to best practices and achieve performance targets. Revenue Optimization: Implementing strategies to improve the revenue cycle efficiency, minimize denials, and increase revenue collection. Data Analysis: Analyzing financial data and performance metrics to identify trends, bottlenecks, and areas for improvement. Process Improvement: Identifying opportunities to streamline revenue cycle processes, reduce costs, and enhance overall operational efficiency. Staff Training: Providing ongoing training and development for RCM staff to stay updated with industry changes and best practices. Reporting: Preparing regular reports on revenue cycle performance and presenting findings to higher management. Collaboration: Working closely with other departments like finance, billing, and clinical teams to ensure seamless coordination and communication. Compliance and Audit: Ensuring adherence to relevant laws, regulations, and internal policies during the revenue cycle process. Technology Integration: Implementing and leveraging RCM software and tools to optimize workflows and enhance revenue cycle performance. Benefits: Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Upfront Leave Credit Only 5 days working (Monday to Friday) No of openings : 1 Mode Of Interview : Zoom / Teams Contact Person : Abdul Wahab Interested candidates call / whats app to 8248165076 or share your updated CV to Abdulwahab@prochant.com

Role & responsibilities Team management: Manage high performance teams Improve organizational efficiencies, and build scalable business processes and infrastructure. Help align delivery capability to pipeline demand. Design and run scaled operations with a data-oriented approach. Provide vision and leadership for business. Strategy: Lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans (service design, operations costs, hiring, etc.) Client Satisfaction: Ensure client satisfaction. Become Voice of the Customer Establish strong relationships with clients. Business Growth: Lead & collaborate efforts with the solutions team for market opportunities. Support business growth by collaborating with Sales & marketing across geographies. Compliance: Ensure compliance with all client regulatory requirements Preferred candidate profile THIS IS A DIVERSITY HIRING - ONLY FOR FEMALE CANDIDATES 13+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Successful track record in growing and inspiring large teams approx. 300 FTE, with proven ability to select, attract, motivate, retain, and develop leaders and team members. Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements. Experience of managing P&L, driving performance and growing businesses. Understanding of contracts and key BPO dynamics governing them Strong customer service orientation and client management skills Experience with a matrix driven global organization. Proven track record of building strong relationships with stakeholders Excellent communication, negotiation and conflict management skills Analytical acumen and the ability to streamline complex processes MBA/ PG Degree would be an advantage.

Lead, Manage & Train SMO, SME & Graphic Designers Team. Keeping track daily & monthly clients post. Daily meetings with team & flashing to do list. Monthly Reports n ensure shared with clients on timely basis. Coordination with Clients n Meetings.

Ensure that employees operate in an environment that complies with company Health, Safety and Environmental policies: Know and follow all safety, environmental and emergency procedures Actively participate in all aspects of safety including reporting of near misses and meetings Ensure implementation of all standard processes & golden rules in compliance with Logistic Handbook Ensure optimization of warehousing, packaging, and physical flow according to Lean Manufacturing and QCDE (Quality Cost Delivery Environment Health & Safety) principles Ensure key users are in place to support critical processes and users (training, data corrections, system Key Performance Indicators (KPI)) Ensure the ERP solution (Enterprise Resource Planning solution) is implemented, correctly used and guarantee the master data quality Monitor and report Key Performance Indicators (inventory accuracy, cycle counting performance) Ensure the inventory process is in compliance with Alstom standard rules (Delegation of Authority DOA, instruction) Ensure the deployment of APSYS (Alstom Transport Production System) roadmap by each Team Management: Manage Jobs & Skills, Training & Qualification, Workforce, Staffing & organization, World Class Manufacturing network Monitor and report Key Performance Indicators and continuous improvement activity for logistics Ensure that Environment Health & Safety (EHS) rules are respected and promote EHS culture Ensure alignment between physical and system flows: no physical movement without system update Warehousing & Logistics: implement and run Logistics standards for physical material flow (goods reception, warehousing, picking, line feeding, inventory, and shipping) Optimize warehouse layouts, its internal flows and storage policy Ensure optimization of transportation flow & cost Manage C-Class* activity according to Alstom standard rules (C-Class is the outsourcing of the small parts management) Promote recycling activities: bin management and returnable packaging C Class is the outsourcing of the management of the small parts Manage Budget for his department Respect the Delegation of Authority (DOA) rules regarding inventory reconciliations Ensure that the 3PL and his employees operates in an environment that complies with Alstom's Health, Safety and Environmental policies Ensure that the 3PL works according to the conditions and service levels agreed in the contract Be the contact person between the Management of the 3PL and all other Alstom Departments; Manage any complaints or issues concerning the 3PL and escalate if required If the 3PL works in Alstom's ERP, ensure that is correctly implemented and used by the 3PL Participate in all monthly, weekly and daily meetings with the 3PL Control and validate the 3PL's KPI's and invoices Management (towards 3PL): Manage the 3PL Supplier according to his Performance: cooperate, motivate, gratify, or intervene and escalate when required Manage 3PLs that are in charge of the external stock (KPIs review, steering committee, manage costs, budget, invoices, define targets, monitor activities) Operational activities (towards 3PL): Guarantee follow-up and performance of 3PL activities through KPIs Analyse the Root Causes of any logistic issues and agree with the internal stakeholders and the Management of the 3PL on corrective actions. Follow up on these actions and participate in their realization Educational Requirements Mandatory: Graduated from Supply Chain / Engineering / Industrial English fluent mandatory Desirable: Knowledge of Industrial fields and/or Material Planning Experience Mandatory: Experience of mini 3-5 years in Logistics & Warehouse management Experience of mini 5 years in Team management Desirable: Knowledgeable of SAP (WM and IM modules) Competencies & Skills Good communication, negotiation, leadership and initiative skills Strategic and methodical vision Good risk management and problem solving skills Agile, inclusive and responsible attitude Partnership attitude

Role Objective : Functional /Business Responsibilities: • Mange a team of approximately 10 20 CSRs • Ensures 100% of CSRs meet and or exceeds their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards) • Provides consistent, balanced and timely performance feedback on CSR performance • Ensures a positive work environment, continuous learning and a high quality employment experience for your team • Provides leadership and manages to all operational standards • Along with fellow Team Leaders, meets and exceeds all department goals • Applies timely performance management standards and processes • Day to day sales/service request management • Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution • Coach, develop and engage the CSR to increase their abilities while enhancing their own careers • Creates strong morale and spirit in his/her team • Ensures that the plans for the day and / or potential “challenges to success” are communicated to all CSR • Recognizes the strengths and areas of improvements for all CSR’s, and has the ability to build developmental plans as appropriate • Sets clear objectives and measures outcome • Constructs compelling developmental plans and executes them • Partners with cross functional units to ensure effective execution of daily business targets • Blends people into teams when needed Contact number: 8097462309

JOB PURPOSE (Briefly describe the objectives of the job) : To follow cGMP and QMS principles in calibration, maintenance and all the engineering tasks in Discovery Biology operations To prioritize and support all the calibration & maintenance related activities To co-ordinate the Qualification activities with Users, Cross functional Teams and Quality Assurance Department. To execute all the Modification projects. KEY RESPONSIBILITIES: Responsibilities: To ensure compliance to Safety at workplace and place Safety at number one priority with Engineering and Projects. Planning and executing Maintenance and calibration of instruments in Process Equipment, Lab Equipment, HVAC and Utilities. To Verify and ensure of all PM and calibration activities are completed and labels are updated on the Instruments and equipment s. To Perform and execute all the PM and breakdown calls for Discovery Biology lab equipment s. To perform PM and support the breakdown calls for all equipment s in discovery biology. To prepare and update SOPs - Maintenance, Calibration, System and Operations. To maintain spares, services, and AMC for Calibration / Maintenance. To follow and ensure Safe work environment and working methods in the workplace for all activities. To provide all requirements for OPEX related expenses for Discovery Biology. To Provide monthly data for all reports required for KPI monitoring. All SAP/Stores/Procurement related activities to be executed and processed in timely manner. To Ensure Data Integrity Compliance for Self. To Execute all the Change Control, Investigation and CAPA related Tasks.

We are looking for a skilled Telecom Design and Planning Engineer with expertise in (3G, 4G, and 5G). The successful candidate will be responsible for the end-to-end planning and design of mobile radio access networks (RAN), ensuring optimized coverage, capacity, and performance. This role involves technical analysis, site design, frequency planning, and coordination with cross-functional teams for rollout and integration. You have: Minimum 8 years of experience in mobile network planning and design (RAN). In-depth knowledge of radio technologies including GSM, UMTS, LTE, and NR (5G). Experience with RF planning tools such as Atoll, MapInfo, TEMS, Actix, Qgis. Nokia experience is must and familiarity with multi-vendor radio equipment (e.g., Ericsson, Huawei). Understanding of propagation models, interference analysis, and cell planning technique It would be nice if you also had: Knowledgeable in RF prediction plotting and technical presentation preparation Good communication and team collaboration skills. Ready and available to Work in different time zone (APAC, MEA, NAM Shifts etc...) Design radio network solutions (3G/4G/5G) based on coverage and capacity requirements. Prepare and optimize RF planning activities using tools like Atoll, Asset, or Planet. Conduct nominal planning, link budget analysis, and frequency/channel planning. Create site designs including antenna placement, tilts, azimuths, and equipment specifications. Work closely with NI, DB & Site Survey team to align network designs with end-to-end architecture. Prepare documentation such as RFDS (Radio Frequency Design Sheets), coverage plots, and site layout plans. Ensure designs meet regulatory compliance and international telecom standards (3GPP, ITU, etc.). Support rollout teams during implementation and provide input for network optimization post-deployment. Stay up-to-date with evolving wireless technologies and contribute to future-ready designs.

We are looking for a skilled Telecom Design and Planning Engineer with expertise in (3G, 4G, and 5G). The successful candidate will be responsible for the end-to-end planning and design of mobile radio access networks (RAN), ensuring optimized coverage, capacity, and performance. This role involves technical analysis, site design, frequency planning, and coordination with cross-functional teams for rollout and integration. You have: Minimum 8 years of experience in mobile network planning and design (RAN). In-depth knowledge of radio technologies including GSM, UMTS, LTE, and NR (5G). Experience with RF planning tools such as Atoll, MapInfo, TEMS, Actix, Qgis. Nokia experience is must and familiarity with multi-vendor radio equipment (e.g., Ericsson, Huawei). Understanding of propagation models, interference analysis, and cell planning technique It would be nice if you also had: Knowledgeable in RF prediction plotting and technical presentation preparation Good communication and team collaboration skills. Ready and available to Work in different time zone (APAC, MEA, NAM Shifts etc...) Design radio network solutions (3G/4G/5G) based on coverage and capacity requirements. Prepare and optimize RF planning activities using tools like Atoll, Asset, or Planet. Conduct nominal planning, link budget analysis, and frequency/channel planning. Create site designs including antenna placement, tilts, azimuths, and equipment specifications. Work closely with NI, DB & Site Survey team to align network designs with end-to-end architecture. Prepare documentation such as RFDS (Radio Frequency Design Sheets), coverage plots, and site layout plans. Ensure designs meet regulatory compliance and international telecom standards (3GPP, ITU, etc.). Support rollout teams during implementation and provide input for network optimization post-deployment. Stay up-to-date with evolving wireless technologies and contribute to future-ready designs.

Plan, execute and track new and existing customers Cloud Savings Program across AWS and/or Azure. Lead discussions and manage customer’s commitment based discounts across all savings instruments. Analyze customer business objectives and use the Apptio Cloudability / Kubecost platform to build insightful reporting, dashboards and savings program Perform analysis and present regular operational reviews to customer & Apptio leadership Collaborate with an internal global team to grow a strategically important part of the Apptio business Partner with other Apptio domain experts to bring together the collective suite of Apptio products to generate insights across customers total IT spend Be the voice of the customer, champion and advocate for customer requirements with our Product and Engineering teams. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Overall, 5+ years of industry experience. Good understanding on Kubernetes and Hold “CKA” Certification Hands-on experience with a cloud vendor (AWS or Azure or GCP). Certification in AWS Practitioner or Azure AZ900 Plan, execute and track new and existing customers Cloud Savings Program across CSP's . Deep knowledge of rate optimization at AWS (Savings Plans, Reserved Instances) Track record of increasing FinOps maturity

Requirements gathering and documentation Design data solutions Create data architecture diagrams and data models Developing data pipelines for ingesting data in snowflake Data modelling based on reporting requirements Data Transformations using DBT data models Developing Insights views in snowflake Coordinate and lead user acceptance tests with various groups to ensure the quality of developed solutions Deploy data solutions to production Deliverables: Developing Analytics capability for operations dashboard and enhanced KPI monitoring for incoming quality control for JP materials fab Data Ingestion and Data transformation for Camline CDM/SQM/SAP/ETQ Developing Insight views for self-serve analytics Developing Analytics capability for SAP MDG process improvement Requirements documentation, process diagrams & documentation, code changes in system, unit testing and integration testing, production migration and stabilization activities Services: Requirements gathering and documentation Design data solutions Create data architecture diagrams and data models Developing data pipelines for ingesting data in snowflake Data modelling based on reporting requirements Data Transformations using DBT data models Developing Insights views in snowflake Coordinate and lead user acceptance tests with various groups to ensure the quality of developed solutions Deploy data solutions to production Deliverables: Developing Analytics capability for operations dashboard and enhanced KPI monitoring for incoming quality control for JP materials fab Data Ingestion and Data transformation for Camline CDM/SQM/SAP/ETQ Developing Insight views for self-serve analytics Developing Analytics capability for SAP MDG process improvement Requirements documentation, process diagrams & documentation, code changes in system, unit testing and integration testing, production migration and stabilization activities

Role and Responsibilities Develops detailed action plans and strategic tactics to achieve budgeted sales targets, ensuring thorough planning and effective execution to meet financial goals. Conducts comprehensive analysis to identify key parameters for monitoring competitors' activities, builds and maintains databases through networking efforts, and regularly updates competitive indices to inform strategic decision-making. Implements meticulous process mapping to streamline stock movement from receiving areas to sales floors, adhering strictly to established procedures. Plans and conducts regular stock-takes to maintain accurate inventory levels and optimizes product displays to enhance stock turnover. Leads initiatives to deliver exceptional customer experiences, ensuring access to value-added services like gift-wrapping and exchanges. Establishes systematic processes to address and resolve customer feedback and complaints promptly, focusing on enhancing overall customer satisfaction. Anticipates shifts in customer traffic patterns and directs supervisors in scheduling Customer Care Associates (CCAs) to ensure optimal floor coverage and operational efficiency during peak hours. Applies deep understanding of Visual Merchandising principles and customer behavior to translate strategic VM plans into localized strategies aligned with market dynamics and product availability. Communicates plans effectively to supervisors for consistent execution across store floors. Develops comprehensive display plans based on retail merchandising principles, emphasizing efficient use of allocated space. Communicates plans and principles clearly to supervisors to ensure alignment with brand standards and strategic goals. Utilizes advanced analytical techniques to interpret data, identify operational challenges, and formulate actionable solutions. Manages the generation of regular reports, ensuring compliance with organizational standards and timely reporting schedules. Identifies high-risk products and implements strategies to minimize theft and loss, enhancing store security measures effectively. Top KPIs (Ideally Measurable) for this role are Achievement of Budgeted Plan Competition mapping Inventory Management Customer care/customer service Customer feedback Manpower availability Floor presentation Arrangement of stock in space allocated as per plan Analysis and reporting Shrinkage control

Vice President - Cyber Security Operations Job Statement: NopalCyber makes cybersecurity manageable, affordable, reliable, and powerful for companies that need to be resilient and compliant. Managed extended detection and response (MXDR), attack surface management (ASM), breach and attack simulation (BAS), and advisory services fortify your cybersecurity across both offense and defense. AI-driven intelligence in our Nopal360 platform, our NopalGo mobile app, and our proprietary Cyber Intelligence Quotient (CIQ) lets anyone quantify, track, and visualize their cybersecurity posture in real-time. Our service packages, which are each tailored to a clients needs and budget, and external threat analysis, which provides critical intelligence, help to democratize cybersecurity by making enterprise-grade defenses and security operations available to organizations of all sizes. NopalCyber lowers the barrier to entry while raising the bar for security and service. We are looking for a proven, high energy, results oriented Cybersecurity Operations Leader, where you will be a key advisor for our clients, analyzing business requirements to design and implement ideal security solutions for their needs. As an established SecOps Leader, you will span operational, tactical, and strategic levels as well as tasks that tackle difficult problems that businesses are facing when building out and improving their security posture. This is an opportunity for you to showcase your strong communication skills and experience in SOC operations, security governance & advisory, security risk management, security architecture, and cyber incident response programs. Job responsibilities: Service Delivery Management: Oversee the end-to-end delivery of Managed XDR, Attack Surface Reduction, and Advisory services to clients, ensuring high-quality outcomes and client satisfaction. SOC Operations Leadership: Lead and manage Security Operations Center (SOC) operations, ensuring effective monitoring, incident management, and response processes are in place. Incident & Escalation Management: Take responsibility for escalations arising from security event monitoring, incident management, and response. Ensure timely resolution and process improvements. SLA & Process Compliance: Ensure that service level agreements (SLAs) are met, while also driving process adherence, continuous improvements, and operational excellence. Governance & Metrics: Establish and refine operational foundations, defining key metrics and KPIs to drive governance, quality, and efficiency. Influence operational change to improve performance. Threat Management & Detection: Lead efforts in threat management, modeling, and hunting. Identify threat vectors and develop use cases and detection rules to enhance security monitoring capabilities. Team Training & Development: Ensure that the team’s skill development and training needs are adequately addressed to maintain cutting-edge security expertise. Cybersecurity Maturity & Resilience: Assist clients in identifying potential threats, vulnerabilities, and deficiencies, advising on measures to enhance their cybersecurity maturity and resilience. Solution Design & Communication: Evaluate client needs, create tailored security solutions, and effectively communicate the value proposition of complex security concepts to both technical and non-technical stakeholders. Security Assessments: Plan and execute IT security assessments of on-premise/cloud IT assets. Understand organizational objectives, policies, and regulations to identify risk areas and prepare comprehensive review programs. Stakeholder Communication: Possess strong communication skills to engage with senior management, board members, technical teams, and key client stakeholders to convey complex security concepts effectively. Sales & Proposal Support: Contribute to sales pursuits, proposals, and the development of security practice eminence. Drive business growth through strategic client relationships. Project Delivery: Lead and deliver complex security projects in a fast-paced, team-driven environment. Knowledge Sharing & Collaboration: Foster a collaborative environment by promoting and participating in forums that enhance the firm’s collective knowledge and assist clients with complex challenges. Enterprise Security Leadership: Provide leadership and strategic direction to the organization’s information security initiatives. Cybersecurity Strategy & Technology Update: Regularly update and refine the cybersecurity strategy to incorporate new technologies and emerging threat information. Client Relationship Management: Establish and maintain strong client relationships to further expand the service portfolio and ensure long-term client success. Job specifications: 1. Qualification: A bachelor’s degree in a related field (e.g., Computer Science, Cybersecurity, or Information Technology) and a minimum of 15 years of relevant work experience. Certifications Certified Information Systems Security Professional (CISSP) or Certified Information Systems Auditor (CISA). Cloud security certifications from major Cloud Service Providers (AWS Certified Solutions Architect, Microsoft Azure Architect, Google Cloud Architect), or Certified Cloud Security Professional (CCSP) / Certificate of Cloud Security Knowledge (CCSK). 2. Desired Skills: Desired Skills & Experience : SOC Expertise: Strong understanding of SOC operations, design, and management. Experience with domain administration, network architecture, and change control procedures. Risk Management Knowledge: Familiarity with IT risk management standards and frameworks, including ISO 31000, NIST Cybersecurity Framework, ISO 27001/27002, GDPR, PCI DSS, SOC 1/SOC 2, COBIT, and HITRUST. Networking & Security Technologies: Knowledge of networking (TCP/IP, OSI model), operating systems (Windows, UNIX, mainframe), security technologies (firewalls, IDS/IPS), and programming languages (C, Java, Perl, Shell). Threat Landscape Awareness: In-depth understanding of cyber-attacks, threat vectors, risk management, and incident response. Security Solutions Proficiency: Hands-on experience with MDR, EDR, XDR, SIEM, Vulnerability Management, IDS/IPS, NTA, UEBA, DLP, and other security technologies. Penetration Testing Tools: Familiarity with penetration testing and application security tools (Kali Linux, Metasploit, Burp Suite, Nessus, NMAP). Security Frameworks & Methodologies: Understanding of OWASP, the MITRE Attack Framework, Cyber Kill Chain, and the SDLC (Software Development Lifecycle). Cloud Security Expertise: Advanced knowledge of cloud security practices and implementations. Vendor/Partner & Client Management: Strong experience in vendor/partner management, client management, and the ability to lead client relationships effectively. Offerings Development: Ability to research and develop innovative security risk-based offerings that meet client needs. Shaping Client Expectations: Expertise in managing and shaping client expectations throughout engagement cycles.

Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Supplier relationship management (SRM) is the discipline of strategically planning for, and managing, all interactions with third party organizations that supply goods and/or services to maximize the value of those interactions. Develops metrics for tracking supplier KPIs focusing on Cost to Serve, Cycle time, Contract compliance and Customer Satisfaction. What are we looking for? Minimum 8 years of relevant experience in Supplier Management or Procurement domain"Minimum 3 years of experience in Supplier performance management focusing on:Improving performance and minimizing risk.Business procedures that manage the formulation and execution.Compliance of mutually accepted terms referred to as clause management."Minimum 3 year of experience in client facing roles - directly responsible for delivering scope of work and ensuring zero escalations.Minimum 2 years of experience in Business Operations Management, Project Management or similar domain.Minimum 2 years of experience in working with virtual teams.Skills on digital platforms & tools like Ariba, SAP, Hiperos, Power BI, Sirion Lab, etc.External and internal stakeholder managementCandidate should be able to demonstrate good understanding of Supplier contracts, contractual SLA and KPI management and should be able to provide at least 1 to 2 real life scenario(s) and outcome as example(s) of his/ her expertise in the same.Basic understanding of the ITSM/ ITIL Framework Quality Program and/ or Training experience.Ability to lead and innovate in the delivery of operational activities proactively and independently.Technology Management experience.Understanding and development of Macros, Visual Basics, Process automations, etc.Expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and knows at basics of Microsoft Project (MPP), Microsoft SharePoint and Microsoft Visio.Strong communication skills - candidate should be able to demonstrate his/ her ability to drive effective and articulate communications with senior internal and client leadership. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Responsible for his teams daily output in Shift and KPI Monitoring (Eg.2 hourly reports, Utilization etc.) Ensure shop floor cleanliness and maintain standards and orderliness as per 5S principles and follow all safety standards as per laid down procedures. Shop floor discipline of his team (absenteeism, late coming & missing from workstation etc.). Sanctioning of leaves / Overtime after discussion and approval from PV s. The team leader is the first face of implementing the safety and environmental standard requirement as per Schaeffler s approved procedures. He carries out his daily checks for adherence and proactively highlights any issue and coordinates with the various departments to get this corrected. Basic Trouble Shooting and Machine Setups and adherence to S.O.P. Provide Training on Basic Machine Operating Procedures, Critical Parameters etc. to the new joining operators. Support the assessment process of Operators and provide feedback to PV s for Performance Assessment. Production posting in SAP, rejection movement, Work order Completion and communicate issues with overlapping Shift Team Leader s. To comply and to fulfill the requirements of AAR (Association of American Rail Road ) and IRIS (International Railway Industry Standard) In addition to the duties listed above, the position holder must carry out tasks assigned by his supervisor that are essentially related to his duties. Your Qualifications Diploma in Engineering with 5 years, ITI + NCVT with 7 years, Engineering Graduate with 1 or 2 years of experience. We look forward to your application.

Responsible for his team s daily output in shift & KPI Monitoring (Eg.2 hourly reports, Utilization, Quality ,5S, Safety KPIs etc) Maintenance, Monitoring and updating of the SFM boards and acting on areas of non-achievement of KPIs with countermeasures identified Root causes which is recorded against every much gap identified. Following internal escalation protocol to highlight production related issues and end-to-end closure management of the same. Governance Framework (Management Handbook) can use whenever required. Ensure shop floor cleanliness and maintain standards and orderliness as per 5S+2S principles and follow all safety standards as per laid down procedures. Drive different initiatives to improve Department performance thru Schaeffler Production System (SPS) . Creating a culture of team work along with the members of his own team and ensuring the team is galvanized and energised to meet the targets and continuously improve its performance over time. Allocating manpower to work as per their skill matrix and driving license. Planning and enhancing the skill level of the team members over time. As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves. Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application. www.schaeffler.com/careers

Requirements of Team Lead for Domestic non voice Process ( Email Process ) Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry HR Deeksha 7697428237 Required Candidate profile Must have 1 years+experience in Same Designation Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people Team Leading Experience in Email Process

We are hiring for a AM operations at Gurgaon. Location: Gurgaon Experience Required: Minimum 5Years Working Days: 6 Days a Week Position Overview: A dynamic and strategic opportunity for an experienced operations professional looking to step into a leadership role. The ideal candidate will bring strong hands-on expertise in API Integration, GPS, GSM, IoT, Telematics , and CRM tools , combined with a sharp operational mindset. Key Responsibilities : Develop and implement long-term operational strategies aligned with business objectives. Lead, mentor, and motivate cross-functional teams to achieve high performance. Streamline and optimize operational processes to improve efficiency and reduce costs. Coordinate with leadership and other departments for seamless execution of business goals. Define and track key performance indicators (KPIs) to ensure operational excellence. Manage budgeting, resource allocation, and risk mitigation. Act as the point of contact for internal and external stakeholders on operational matte

Role Objective : Functional /Business Responsibilities: • Mange a team of approximately 10 20 CSRs • Ensures 100% of CSRs meet and or exceeds their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards) • Provides consistent, balanced and timely performance feedback on CSR performance • Ensures a positive work environment, continuous learning and a high quality employment experience for your team • Provides leadership and manages to all operational standards • Along with fellow Team Leaders, meets and exceeds all department goals • Applies timely performance management standards and processes • Day to day sales/service request management • Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution • Coach, develop and engage the CSR to increase their abilities while enhancing their own careers • Creates strong morale and spirit in his/her team • Ensures that the plans for the day and / or potential “challenges to success” are communicated to all CSR • Recognizes the strengths and areas of improvements for all CSR’s, and has the ability to build developmental plans as appropriate • Sets clear objectives and measures outcome • Constructs compelling developmental plans and executes them • Partners with cross functional units to ensure effective execution of daily business targets • Blends people into teams when needed

Design, implement, and manage the Performance Management System in alignment with organizational goals. Develop and update performance appraisal frameworks .Collaborate with department heads to define KPIs and performance metrics for various roles.

Seeking an Operations Manager to lead people and processes across distribution, service, and production teams. Drive workforce efficiency, ensure SOP compliance, and optimize day-to-day operations in a fast-paced, performance-driven environment.

Design, implement, and manage the Performance Management System in alignment with organizational goals. Develop and update performance appraisal frameworks .Collaborate with department heads to define KPIs and performance metrics for various roles.

Role & responsibilities 1. Identification & selection of 3 PL Service provider / Custom House Agent 2. Monitoring International freight trend. 3. Optimization of International freight by 100% capacity utilization of containers. 4. Optimization of transit time working. 5. Monitoring & reporting of KPIs of 3 PL Service Providers. 6. Benchmarking sea/Ocean/ Air freight as per Industry. 7. Negotiation of sea/Ocean/ Air freight. (Spot, short & Long term contracting). 8. Service provider freight bill processing. 9. Ensure service providers timely freight payment & reconciliation, processes freight claim & custom complaints. 10.Should have vast knowledge on End-to-End Export & Import documentation, Pl, Pre shipment / Post shipment invoicing & packaging list, Bill of Lading, Certificate of origin. Preferred candidate profile Perks and benefits