Key Account Manager

Job Title: Key Account Manager (KAM) – Myntra

Job Location: Work from Office

Shift Timing: Rotational Shifts (Any 9 hours between 7:00 AM – 9:00 PM)

Working Days: 6 days a week

Weekly Off: Rotational

Gender: Open to Male & Female Candidates

About the Role:

Myntra is looking for dynamic and customer-focused individuals to join as Key Account Managers (KAM). In this role, you will act as the primary point of contact for sellers and vendors, ensuring their business runs smoothly on the Myntra platform. This position requires strong communication skills in both Hindi and English and a proactive approach to problem-solving and relationship management.

Key Responsibilities:

Manage end-to-end relationships with sellers/vendors on the Myntra platform

Act as a liaison between internal teams and sellers to ensure smooth operations

Analyze sales performance data and suggest improvements to drive growth

Address and resolve seller issues promptly

Ensure adherence to platform policies and standards by the accounts you manage

Work on seller onboarding and account setup when required

Provide regular feedback and reports to internal stakeholders

Eligibility Criteria:

Education: Any graduate (10+2+3) or MBA fresher

Experience:

Minimum 1 year of relevant experience in account management/customer service/sales

Freshers with an MBA are welcome to apply

Language Proficiency: Fluent in Hindi and English

Communication Assessment: Versant Level 4 (mandatory)

Must be comfortable with rotational shifts and rotational week-offs

Compensation:

For MBA Freshers:

CTC: Up to ₹25,000 per month

Take-home Salary: ₹20,000 per month

For Experienced Candidates (1+ year):

CTC: Up to ₹30,000 per month

Take-home Salary: Up to ₹25,000 per month

Quarterly Bonus: ₹4,065

Apprenticeship Salary (for applicable candidates):

Freshers: ₹22,500 stipend per month

Experienced: ₹27,000 stipend per month

Job Type: Full-time

Pay: ₹300,000.00 - ₹360,000.00 per year

Benefits:

• Provident Fund

Ability to commute/relocate:

• Banglore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Location:

• Banglore, Karnataka (Required)

Work Location: In person