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ITIL Process Executives For Pune and Hyderabad IT Companies

2 - 7 years

4 - 7 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Implement and manage ITIL-based processes for IT service delivery
Handle Incident, Change, and Problem Management activitiesCoordinate with cross-functional technical teams to ensure serviceAnalyze recurring issues and drive root cause analysis

Required Candidate profile

Assist in maintaining the ITSM platform (e.g., ServiceNow, BMC Remedy)Prepare reports and dashboards on SLA adherence Identify areas of improvement in IT processesSupport audits and compliance

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White Horse Manpower Consultancy
White Horse Manpower Consultancy

Human Resources / Recruitment

Anytown

50-100 Employees

121 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    HR Director

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