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International Voice Process hiring Customer Service Executive(Gurgaon)

0 - 3 years

2 - 4 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

International Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Voice Process) Process:- Voice Process (Voice Process) Note:- Work From Office. Salary :- 2 Lack CTC to 4.30 Lack CTC Experience :- 0 to 1 Year or Fresher can apply. Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts. Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms. Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively. Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences. Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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Ayka Communication
Ayka Communication

Marketing & Communication

New York

50 Employees

31 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    Chief Marketing Officer

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