International Book Keeping

Job Title: Bookkeeping & Account Management Specialist Experience: 2+ years of experience in international bookkeeping & account management Shift: Flexible for Canada & US shifts. Voice/Non-Voice: Semi-Voice (Situational) Location: Mysuru. Job Description: We are seeking a skilled Bookkeeping and account Management Specialist to join our team. The successful candidate will manage customer data, maintain accurate accounts, Taxation, and provide exceptional customer support. Key Responsibilities: • Bookkeeping & Account Management: o Collect and manage customer data, including categorizing transactions, reconciling accounts, and ensuring accuracy and completeness. o Maintain the accuracy of customer accounts through ledger and data management. o Make adjustments to accounts as needed, addressing discrepancies and ensuring compliance with relevant regulations. o Conduct periodic reviews of client accounts to ensure all financial data is accurate and up to date. • Customer Support & Communication: o Act as the primary point of contact for assigned clients, ensuring clear, timely, and empathetic communication. o Develop and maintain meaningful connections with your portfolio of small businesses. o Respond to customer inquiries, resolve issues, and provide guidance on financial processes and reports. o Unblocking work and bookkeeping completion through proactive communication with customers. • Problem Solving & Ownership: o Proactively identify potential issues in customer accounts and provide solutions to ensure their financial success. o Take full ownership of customer satisfaction and the quality of bookkeeping deliverables. Key Skills: 1. Strong bookkeeping and account management skills 2. Excellent customer service and communication skills (Verbal & Written) 3. Ability to work independently and take ownership of customer satisfaction 4. Strong problem-solving skills Show more Show less