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Converge Electronics
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Inside Sales Representative

Inside Sales Representative

Converge Electronics

3 - 8 years

1 - 5 Lacs

Bengaluru

Posted:23 hours ago| Platform:

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Skills Required

Product quality ERP Semiconductor Sales Invoice processing Billing Account management Customer service Medical insurance Inside sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage the account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Responsible for on-going Sales activities for the Quote to Invoice process and working primarily from on-site sales desks.

Key Responsibilities

Account Management: Serve as the primary point of contact for customer inquiries, quotes, and orders. Build and maintain strong customer relationships to drive repeat business and customer loyalty. facilitate quoting, demand fulfillment, and on-time delivery, and resolve customer issues.
Sales Excellence: Collaborate with the sales team to meet or exceed quarterly and annual sales goals. Process customer orders, ensuring accuracy and timely delivery. Track orders and provide status updates to customers. Resolve any issues related to shipping, billing, or product quality. Cross-Functional Collaboration. Generate sales reports, forecasts, and performance metrics for internal review. Analyze customer feedback to identify opportunities for improvement.
Order to Invoice: Manage the Order to Invoice process, ensuring quality, inventory integrity, and financial accuracy.
Quote to Order: Own the strategy for customer quotations, including pricing negotiations and managing price increases.

What We Are Looking For

While it is preferred that the candidate is a diploma holder, Graduate the following are the Must-Have requirements to be successful in the role:

Minimum 3 8 years of Proven experience in inside sales, customer service, or account management, preferably in the semiconductor or electronics industry. Knowledge on Interconnect, Passive and Electromechanical products.
Strong understanding of the semiconductor industry, including trends, technologies, and customer needs.
Proficiency in using ERP tools.
Exceptional communication and interpersonal skills with sales mindset attitude
Skill in prioritizing work, and multi-tasking and strong problem-solving abilities
Experience in leading a small group is an added advantage.
Ability to work independently and as part of a team in a fast-paced environment

What s In It for You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

Medical Insurance
Life Insurance
Year-end bonus
Incentives
5-Day Work Week
Growth Opportunities
And more

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Inside Sales Representative