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Jade Global
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Infrastructure Monitoring Analyst

Infrastructure Monitoring Analyst

Jade Global

2 - 3 years

5 - 9 Lacs

Hyderabad

Posted:5 days ago| Platform:

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Skills Required

network infrastructure itsm itil processes troubleshooting it infrastructure dns problem management change management system administration technical support active directory service delivery incident management linux microsoft windows dhcp itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Infrastructure Monitoring Analyst0
Infrastructure monitoring Analyst Description JOB PURPOSE

Deliver the monitoring platform as a service (troubleshoot, maintain).

Establish clear, well-defined monitoring standards across all service delivery teams.

Establish guidelines around system alerting and alert routing/escalation to ensure efficient and timely response to infrastructure\system issues which impact production environments.

24x7 monitoring of Infrastructure.

Enforce best practices around data collection and storage of collected metrics to ensure that team has the appropriate data required for real-time problem detection, rapid problem resolution, and effective post-mortem analysis.

Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed.

Create a Single Pane of Glass monitoring hub which correlates multiple streams of monitored data into a centralized location for more efficient and effective drill down of monitored data.

Skills

Supporting and maintaining enterprise monitoring tools for networks, server and storage infrastructures application monitoring and performance.

Intermediate understanding of the Compute & Network infrastructure

Alert and event troubleshooting knowledge.

Qualifications & Experience Bachelors degree in computer science, and/or equivalent work experience. Min of 2-3 years of experience in IT infrastructure Experience with ITSM/ITIL methodologies. Ability to identify and analyze problems quickly, recommend and implement flexible creative permanent solutions.

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Jade Global

Information Technology and Services

San Diego

500+ Employees

411 Jobs

Key People

Neeraj Kumar

CEO
Ankur Choudhary

CFO
Priti Sinha

Chief Operating Officer

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Infrastructure Monitoring Analyst