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infra-admin

infra-admin

Infosys

3 - 6 years

3 - 7 Lacs

Bengaluru

Posted:5 days ago| Platform:

Apply

Skills Required

networking microsoft windows powershell desktop support troubleshooting c# python vmware dns microsoft azure sql server ansible docker sql system administration java git active directory devops linux jenkins windows server aws cloud computing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Educational Requirements
Bachelor of Engineering Service Line
Cloud & Infrastructure Services Responsibilities

Support Desktop & Laptop OS

Windows, Mac installation, configuration & troubleshooting

Microsoft patches, AV and desktop application support

Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices

Install & troubleshoot standard software

Email & Application Support

Basic LAN

IP address allocation, conflicts, able to differentiate the required network from others

Wireless LAN troubleshooting

Perform Install, Move, Add or Change (IMAC) at the workstation level

AD domain

Resolve Printer installation and sharing related issues (Network / Local Printer)

Scanner relates issues/troubleshooting

In case of hardware problems, escalate to hardware vendors

Remote Support-Desktop and Remote Assistance
Technical and Professional Requirements:
:

5+ years of experience in Desktop support

Strong Experience in windows 10 and 11 support.

Able to manage a team of 10-20 members

Mandatory to work 24X7 shifts

Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years’ experience using PowerShell to automate task would be an added advantage.
Preferred
Skills:

Technology-Infrastructure- Administration Monitoring-Remedy-Design and Remedy-Administration-Service Now Technology-Backup Administration-Backup Technologies Technology-Infrastructure-Storage-Administration- Storage Technology-SAP Technical-SAP Basis Technology-SAP Technical-SAP HANA Technology-Mobility - Middleware-Mobility - Middleware - ALL Technology-Infrastructure-Server Administration-Active Directory Technology-Backup Administration-Dell Netvault Technology-EUC-AppCompatibility-Citrix AppDNA Technology-EUC-EUC-Others Technology-EUC-VDI-Citrix XenDesktop Technology-Middleware Administration-Middleware Administration-Others Technology-Infrastructure-Server Administration-Linux Admin Technology-Server-OperatingSystemAdministration-Windows Server Admin Technology-Server-Virtualization-Vmware-ESX-Vmware Technology-Server-Virtualization-Vmware-vSphere Technology-Storage Administration-EMC

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