5697 Incident Management Jobs - Page 49

We are seeking a Senior Production Support Engineer with deep expertise in Java, Linux , and system-level troubleshooting to join our dynamic team. This role involves handling critical production issues, managing system uptime, and ensuring performance through proactive support and real-time incident resolution. Key Responsibilities: Troubleshoot, research, and resolve major defects or inconsistencies in application/system functions. Handle system alerts, escalations, and outages with speed and accuracy. Provide 24/7 on-call support on a rotational basis. Perform in-depth code reviews and understand system behavior from both infra and application perspectives. Maintain and monitor server space, health, and performance. Lead service restoration efforts, focusing on reducing MTTR. Collaborate with vendors and internal teams for root cause analysis and permanent fixes. Track system performance and suggest improvements proactively. Participate in regular project and planning meetings, offering technical insights. Mentor junior support engineers and guide them on best practices. Act as the SME (Subject Matter Expert) for designated applications. Required Skills: 4-year degree in Computer Science or equivalent field. 5+ years of experience in Java and Production Support . Experience with Spring Boot 2 or 3 , and Java 17+ is a plus. Strong expertise in Linux OS , command-line operations, and performance tuning. Good experience with Oracle or MySQL databases. Hands-on with shell scripting , Python , Perl , or Ruby (at least one). Excellent communication skills, able to coordinate during critical incidents. Proven experience leading service restoration and performing root cause analysis. Ability to understand and debug large, complex enterprise applications. Nice to Have: Familiarity with Java 17+ , microservices, and containerized environments. Experience with monitoring tools (Nagios, Prometheus, ELK, etc.). Prior experience in telecom, banking, or high-availability platforms.

What are we looking for A System & Application support engineer with production support experience, handling an ecosystem containing Mobile App/Web App with application layer/business logic/data hosted in cloud infra. This role will provide Regular/advanced operations support, contribute to existing system improvements, and work directly with enterprise customers to provide excellent customer service. Must have skills: 3 To 5 years of experience in Level 2 Application (mobile & web) support Knowledge on cloud monitoring tools such as AWS CloudWatch, Datadog , ELK Debugging log analysis data validation skills to isolate issues Knowledge of AWS Services Hands on experience in Application monitoring, Incident management, SLAs & Escalations Proven experience in using any major ITSM tools (JIRA preferred) Hands on experience with good command on Database (SQL & NO SQL ) handling Good command in Microsoft Office suite Strong analytical and problem-solving skills Willing to work in rotational based 24X7 Shifts Good to have skills: Automotive Connected Car eco system knowledge Experience in Change Management Process Connected car feature understanding QA Testing of Web or Mobile apps What will be the roles and responsibilities Incident handling, Issue analysis, Investigate & Gather necessary data/insights Incident escalation based on workflows In case of priority incidents , bridge the calls with multiple stakeholders and ensure resolution stakeholder is identified and assigned to incident Monitoring Dashboard of cloud applications Monitoring and acting based on the auto-alerts generated from system using runbooks Report creation and publishing to required stake holders Coordinating with multiple stakeholders across different geographies to ensure the ticket closure Execute sanity check for the application (iOS, Android) as & when required Responsible for maintaining the procedures/run books, workflows, work instructions used by the ops team Fulfil any ad-hoc data or report request queries from different functional groups Wer are looking for immediate joiners. Plz apply if you are available to join within 10 days.

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork

AsProcessAnalyst – Record to Report (R2R),you are responsible for general accounting which includes reconciliation, preparation of balance sheet and profit and loss account, fixed assets accounting, inter-company accounting, cash & bank accounting, financial analysis, and reporting. Your primary responsibilities include: Coordinate all accounting activities associated with General Ledger, particularly fixed assets, inter-company, inventory, cash & bank, indirect tax, and accruals. Identify risks or opportunities to revenues, cost, and profitability and propose appropriate actions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in the Record to Report domain. Experience in preparing Balance sheets, handling Month-End Closure, Fixed Assets, Inter-Company, and Cash reconciliations. Posting Journal entries and recording the transactions in the ERP. Demonstrated proficiency in coordinating audits, meeting customer expectations, and managing updates for management reviews in report management. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

Site Reliability Engineer: Role Description: 1. Incident management (tickets) 2. partner communication exposure 3. release management (CI/CD knowledge and hands on experience) 4. Monitoring and alert management 5. Linux knowledge in detail 6. Automation experience 7. DevOps tools knowledge 8. Exposure to cloud technology AWS 9. Kubernetes knowledge and working experience 10. Ansible, terraform, cloud formation knowledge is added advantage. 11. General (should Flexible during critical issues) Skills Needed: 1. Technology Skills required: SRE java - struts, JSP, spring-boot, MySQL, python, automation. 2. Monitoring tools nagios, grafana prometheus, newRelic, Kibana 3. Networking basics - TCP/IP, ports, Load-balancers, Network Flow 4. Cloud Technology basics AWS infra, cloud watch knowledge will be an advantage 5. Automation - Ansible, cloud formation, Terraform OS: Primarily Linux Commands and shell scripting, Python. Regards, Gladwin

Managing production incidents to resolution with standard incident management processes. Conducting the training sessions across the teams/new joiners Planning and organization & working well with Virtual Team Experience in helpdesk environment. Required Candidate profile Proficiency in tools like ServiceNow. Preferably ITIL certified professional Strong analytical, communication, presentation and reporting skills Kindly Share Resume On Whatsapp 9279264094 (Ganesh)

The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Aligns users. This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support consultant may also deliver training, guidance, or best practices to clients on optimally using the product, service, or solution. A support consultant may work with different types of clients, such as end-users and business owners, depending on the nature and complexity of the production issue. Responsible for monitoring, maintaining, and resolving issues related to the OTC processing the SAP production environment. Should have Scrum Master Certificate and familiarity with Agile processes and experience in handling scrum teams. This role involves responding to incidents and requests from users or customers, analyzing and diagnosing root causes of problems, as well as communicating and collaborating with other teams. Performing routine checks and audits on the systems to ensure they meet quality and performance standards is also a key responsibility. The candidate needs to be able to work independently and as part of a team while managing multiple tasks and priorities in a fast-paced environment. Communication, problem-solving, analytical, and customer service skills are also necessary. Involves working closely with business stakeholders to resolve and provide any technical support required in the SAP system. Prioritizing numerous issues of varying severity and effectively managing the resolution of all issues within accepted service levels is crucial. Participating in the Incident Management and Problem Management processes, performing root cause analysis, resolution, and reporting are integral to the role. Collaborating extensively with the SAP functional team and other business units to resolve users" issues while actively contributing to a growing knowledge network that improves the effectiveness of the support team. Supporting the release management process, ensuring that all production changes are processed according to Change Management policies and procedures is an essential aspect of the position. Education Qualification & Skills Required: Technical degree in Engineering or equivalent experience required; Master's is a plus. Minimum 7 plus years of SAP experience in the area of SD, exposure to CRM SFDC, and S4/HANA is a plus. Substantial knowledge of OTC system configuration, prior experience in full-scale, global SAP implementation, effective communication with Business SMEs, Technical IT team members, and end-users across the globe, excellent analytical and problem-solving skills, strong ability to explain technical issues to business users, and excellent communication, collaboration, and interpersonal skills are necessary for this role.,

As a Risk Management Specialist, you will be responsible for conducting comprehensive risk assessments across various business areas to identify potential risks and vulnerabilities. Your role will involve developing and implementing risk control strategies to mitigate these risks and enhance the organization's overall risk posture. You will play a key role in ensuring that the organization complies with relevant laws, regulations, and internal policies related to risk management. This includes monitoring compliance and implementing necessary measures to address any gaps. In this position, you will be tasked with preparing regular risk reports and presenting findings to senior management and the board of directors. Your ability to effectively communicate risk-related information will be crucial in driving informed decision-making within the organization. As part of incident management, you will be responsible for managing and coordinating responses to risk-related incidents. This will involve implementing corrective actions to address issues and prevent future occurrences. You will also be involved in policy and framework development by establishing and updating risk control policies, procedures, and frameworks to align with industry best practices. Your contributions in this area will help strengthen the organization's risk management capabilities. Additionally, you will be responsible for conducting risk-related training programs for employees to raise awareness and promote a risk-aware culture. Collaboration with different departments to integrate risk control measures into their processes will be essential in ensuring a holistic approach to risk management. Your role will also involve contributing to the development and maintenance of business continuity plans to ensure the organization's resilience during crises. Monitoring the effectiveness of risk control strategies and making necessary adjustments based on changing risk profiles and business needs will be a key aspect of your responsibilities. Overall, as a Risk Management Specialist, you will play a critical role in safeguarding the organization against potential risks and ensuring a proactive approach to risk management across various business functions.,

The job involves working as a PowerBI Consultant onsite in Bangalore with 6-8 years of experience in PowerBI system administration and infrastructure management. Your primary responsibilities include ensuring the SLA-based performance and availability of PowerBI infrastructure, optimizing performance and cost efficiency of PowerBI dashboards, leading initiatives to optimize costs, capacity planning, and scaling of PowerBI infrastructure. You will collaborate with various teams to troubleshoot and resolve BI-related issues, share BI design knowledge within the community, optimize DAX queries, review and optimize BI reports, and maintain technical documentation. To excel in this role, you must possess strong expertise in PowerBI architecture, performance tuning, and debugging dashboards. Proficiency in DAX queries, PowerBI administration, capacity analysis, and optimization is essential. You should be self-motivated, capable of working with minimal supervision, and have excellent communication and stakeholder management skills. A strong analytical mindset with the ability to provide data-driven recommendations for infrastructure improvements is also required. Hands-on experience with monitoring and optimizing PowerBI capacities, debugging and provisioning, as well as working with Microsoft Support to troubleshoot and resolve PowerBI-related issues are crucial for this role. If you meet these requirements and are passionate about optimizing PowerBI infrastructure, this position offers an exciting opportunity to contribute to the success of the organization.,

A career in our Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost-effective, high-quality services that support process quality and delivery capability in support,

As an experienced ServiceNow Application Developer, you will play a crucial role in supporting and implementing ServiceNow solutions for Sourcing & Procurement Operations, Hardware and Software Asset Lifecycle. Your responsibilities will involve designing, building, and customizing platform applications while collaborating with a team of ServiceNow developers and administrators across different locations. Your technical expertise in development and in-depth knowledge of ServiceNow modules will be essential to ensure the efficient operation and continuous enhancement of the ServiceNow platform. Your primary responsibilities will include customizing and extending platform modules to meet business application needs, designing and developing new ServiceNow applications and services, and driving the adoption of ServiceNow services within the organization. You will also assist in incident resolution, provide guidance to System Administrators, and take ownership of complex business requirements to drive them to completion. In addition to your day-to-day tasks, you will be expected to identify and implement opportunities for automation and process optimization within ServiceNow workflows. Staying updated on ServiceNow product developments, industry trends, and best practices will be crucial to recommending and implementing improvements within the platform. To be successful in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience), along with at least 4 years of experience in professional software development and 2 years of experience in ServiceNow platform development. Deep knowledge of ServiceNow modules such as ITSM, ITAM, ITBM, and Service Catalog, proficiency in scripting languages like JavaScript and Glide API, and experience with ITIL framework processes are also required. Preferred certifications for this role include ServiceNow Certified Application Developer (CAD), ServiceNow Implementation Specialist Certifications (e.g., ITSM, HAM, VR), and ITIL v3 or ITIL v4 Foundation Certification. Strong problem-solving skills, effective communication abilities, the capacity to manage competing priorities, and a positive attitude with a collaborative approach are essential soft skills for this position. If you are a proactive individual with a passion for innovation, a drive for continuous improvement, and the ability to thrive in a fast-paced environment, we invite you to apply for this role and be part of our dynamic team dedicated to delivering excellence in ServiceNow application development. Job ID: R-774866,

Job Description: At PwC, your role in managed services involves focusing on a variety of outsourced solutions to support clients across diverse functions. You will play a crucial part in helping organizations streamline their operations, reduce costs, and enhance efficiency by managing key processes and functions on their behalf. Your expertise in project management, technology, and process optimization will be utilized to deliver high-quality services to clients. Specifically, in managed service management and strategy at PwC, your responsibilities will include transitioning and running services, managing delivery teams, programs, commercials, performance, and delivery risk. Your work will revolve around the continuous improvement and optimization of managed services processes, tools, and services. Your focus on building relationships will involve creating meaningful client connections and learning how to effectively manage and inspire others. As you navigate through complex situations, you will be developing your personal brand, deepening technical expertise, and increasing awareness of your strengths. You are expected to anticipate the needs of your teams and clients, ensuring the delivery of high-quality work. Embracing ambiguity, you will be comfortable when the path forward is unclear, actively asking questions and using such moments as opportunities for growth. Skills: To excel in this role, you should possess the following skills, knowledge, and experiences: - Respond effectively to diverse perspectives, needs, and feelings of others. - Utilize a wide range of tools, methodologies, and techniques to generate new ideas and solve problems. - Apply critical thinking to break down complex concepts. - Understand the broader objectives of your project or role and how your work aligns with the overall strategy. - Develop a deeper understanding of the business context and its evolving nature. - Use reflection to enhance self-awareness, strengthen your strengths, and address development areas. - Interpret data to derive insights and make recommendations. - Uphold and reinforce professional and technical standards, including the Firm's code of conduct and independence requirements. Job Title: .NET + Azure Developer (MVC, .NET Core, .NET Core Web API, Blazor, React) Location: Hyderabad/Bangalore Position Type: [Full-time/Contract] Job Summary: We are looking for a skilled and versatile .NET + Azure Developer proficient in .NET MVC, .NET Core, .NET Core Web API, Blazor, React, and JavaScript. The ideal candidate should have a strong understanding of cloud technologies, particularly Azure PaaS services like Azure Functions and Azure Service Bus. Familiarity with incident management processes and ServiceNow is also essential. As a .NET + Azure Developer, you will be responsible for developing, maintaining, and optimizing applications and services while collaborating with cross-functional teams to achieve business objectives. Key Responsibilities: - Develop and maintain applications using .NET MVC, .NET Core, .NET Core Web API, and Blazor. - Implement front-end functionality using React, JavaScript, and other relevant technologies. - Design and optimize relational databases using SQL and develop stored procedures. - Utilize Azure PaaS services such as Azure Functions and Azure Service Bus to build scalable cloud-based solutions. - Develop RESTful APIs using .NET Core Web API and ensure integration with front-end applications. - Write clean, efficient C# code. - Collaborate with product managers, designers, and developers to ensure software meets business requirements. - Troubleshoot and resolve issues in production environments. - Provide incident management solutions for prompt incident resolution. - Contribute to continuous improvement by identifying enhancements to processes, tools, and systems. - Adhere to best practices for coding, testing, and deployment. - Participate in team meetings, reviews, and knowledge-sharing sessions. Required Qualifications: - Proficiency in C# and experience with .NET MVC, .NET Core, and .NET Core Web API. - Strong knowledge of Blazor, React, and JavaScript. - Experience in designing and querying SQL-based databases. - Familiarity with Azure PaaS services, specifically Azure Functions and Azure Service Bus. - Experience in developing and consuming RESTful APIs. - Familiarity with incident management processes, including ServiceNow. - Strong problem-solving skills and ability to work independently. - Excellent communication skills to gather requirements and interact effectively with clients. - Ability to thrive in a fast-paced, team-oriented environment under a Managed Services Environment. Preferred Qualifications: - Familiarity with CI/CD pipelines and DevOps tools. - Knowledge of Azure DevOps or similar platforms. - Experience with containerization technologies like Docker. - Knowledge of Agile methodologies. Education And Experience: - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). - 3+ years of hands-on experience as a .NET Developer or similar role. Why Join Us - PwC offers a dynamic, fast-paced work environment where innovation thrives. - Opportunity to work with cutting-edge technologies in cloud computing and web development. - Collaborative culture with opportunities for professional growth and career advancement. - Competitive compensation package and benefits.,

As an OT Security Engineer, your primary objective is to ensure the security and resilience of operational technology systems. This involves implementing robust security measures, identifying risks, and responding effectively to security incidents. Your role is crucial in safeguarding critical infrastructures and supporting seamless operations. Your responsibilities will include implementing security measures to protect SCADA systems, PLCs, and industrial control systems. You will conduct risk assessments to identify and mitigate vulnerabilities in OT systems. Additionally, you will be responsible for developing and enforcing security standards and procedures for operational environments. In the event of security incidents or breaches in OT environments, you will be required to respond promptly and resolve them effectively. Collaboration with both IT and OT teams is essential to ensure that security measures are seamlessly integrated across the organization. Providing staff training and staying updated with evolving OT security trends and technologies is also part of your role. To excel in this position, you should possess the following behavioral competencies: problem-solving skills, effective communication, teamwork, technical knowledge, attention to detail, adaptability, critical thinking, and strong presentation abilities. In terms of qualifications, you are required to have an M.TECH or B.TECH degree with a mid-level experience of 3-4 years. Your skills should include expertise in security, policy development, training, security design, PLCs, risk assessments, collaboration, incident management, SCADA systems, industrial control systems, and other relevant OT security areas.,

The NOC Engineer is responsible for executing the NOC operations, ensuring seamless network monitoring, and incident management, and maintaining optimal network performance. You will be tasked with monitoring the network's operational health, minimizing downtime, and implementing troubleshooting to resolve network issues efficiently. Your role will require technical expertise and a commitment to continuous improvements to ensure operational excellence. To qualify for this position, you should hold a B.E. in Mechanical / Electrical / Electronics Engineering or equivalent with 1 to 6 years of experience in the data center or infrastructure industry. Key responsibilities include continuous monitoring of the Data Center to ensure performance, availability, and stability. You will collaborate with cross-functional teams (engineering, infrastructure, and security) to troubleshoot and resolve network issues effectively. Implementing best practices for Data Center operations and maintenance will be a crucial aspect of your role. Additionally, you will be responsible for preparing and presenting detailed reports on Data Center performance, incidents, and key metrics. It will also be essential for you to keep abreast of emerging technologies and industry trends in Data Center operations. You will champion a digital mindset within the organization to drive innovation and competitiveness. Staying updated with digital and AI advancements to enhance business and maintain competitiveness will be part of your responsibilities. If you are interested in this opportunity and would like to know more, please email your updated resume to jillsk.joseph@adani.com.,

Support the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI) with a primary focus on developing and supporting network fabric and systems. Your role involves understanding networking at the protocol level and utilizing programming skills to automate operations effectively in a production environment. The support covers tens of thousands of network devices and servers connected over a mix of dedicated network infrastructure and CLOS networks within the cloud-based global network. Your responsibilities include enhancing the availability, latency, performance, efficiency, and capacity planning of entire services and ecosystems. You will take ownership of critical projects and services while being recognized as a subject matter expert within the team. Collaborate with other teams to improve operational tooling, deployment processes, and mentor team members. Play a key role in driving operational maturity, managing technology migrations, and owning incident management procedures. Lead post-event actions, conduct root cause analysis, and resolve complex system issues as a specialized escalation point for outage events. Develop metrics, dashboards, and provide operational assessments for incoming systems for optimization. As a technical lead, you will handle project requirements, specifications, and documentation for moderately complex projects. Serve as a Tier 2 escalation point for network events, develop automation scripts for complex tasks, and provide technical guidance to staff. Collaborate with vendor engineering and account managers to address business and operational issues. The role also involves organizing technical milestones, coordinating tasks, advising leadership, and collaborating with other teams within the organization. Qualifications: - Career Level: IC4 Oracle, a global leader in cloud solutions, leverages cutting-edge technology to address current challenges. With over 40 years of experience, Oracle partners with industry leaders across sectors and values integrity to drive continuous innovation. Oracle fosters an inclusive workforce that provides equal opportunities for all individuals to contribute to innovation. Our commitment to work-life balance and competitive benefits based on parity and consistency support our employees" well-being. We offer flexible medical, life insurance, and retirement options and encourage community engagement through volunteer programs. We are dedicated to integrating people with disabilities into all aspects of the employment process. If you require accessibility assistance or accommodation due to a disability, please reach out to us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

We are looking for an experienced DevOps Architect to spearhead the design, implementation, and management of scalable, secure, and highly available infrastructure. As the ideal candidate, you should possess in-depth expertise in DevOps practices, CI/CD pipelines, cloud platforms, and infrastructure automation across various cloud environments. This role requires strong leadership skills and the ability to mentor team members effectively. Your responsibilities will include leading and overseeing the DevOps team to ensure the reliability of infrastructure and automated deployment processes. You will be tasked with designing, implementing, and maintaining highly available, scalable, and secure cloud infrastructure on platforms such as AWS, Azure, and GCP. Developing and optimizing CI/CD pipelines for multiple applications and environments will be a key focus, along with driving Infrastructure as Code (IaC) practices using tools like Terraform, CloudFormation, or Ansible. Monitoring, logging, and alerting solutions will fall under your purview to ensure system health and performance. Collaboration with Development, QA, and Security teams to integrate DevOps best practices throughout the SDLC is essential. You will also lead incident management and root cause analysis for production issues, ensuring robust security practices for infrastructure and pipelines. Guiding and mentoring team members to foster a culture of continuous improvement and technical excellence will be crucial. Additionally, evaluating and recommending new tools, technologies, and processes to enhance operational efficiency will be part of your role. Qualifications: - Bachelor's degree in Computer Science, IT, or a related field; Master's degree preferred. - At least two current cloud certifications (e.g., AWS Solutions Architect, Azure Administrator, GCP DevOps Engineer, CKA). - 10+ years of relevant experience in DevOps, Infrastructure, or Cloud Operations. - 5+ years of experience in a technical leadership or team lead role. Skills & Abilities: - Expertise in at least two major cloud platforms: AWS, Azure, or GCP. - Strong experience with CI/CD tools such as Jenkins, GitLab CI, Azure DevOps, or similar. - Hands-on experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation. - Proficiency in containerization and orchestration using Docker and Kubernetes. - Strong knowledge of monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, ELK, CloudWatch). - Scripting knowledge in languages like Python, Bash, or Go. - Solid understanding of networking, security, and system administration. - Experience in implementing security best practices across DevOps pipelines. - Proven ability to mentor, coach, and lead technical teams. Conditions: Work Arrangement: An occasionally hybrid opportunity based out of our Trivandrum office. Travel Requirements: Occasional travel may be required for team meetings, user research, or conferences. On-Call Requirements: Light on-call rotation may be required depending on operational needs. Hours of Work: Monday to Friday, 40 hours per week, with overlap with PST required. Values: Our values at AOT guide how we work, collaborate, and grow as a team. Every role is expected to embody and promote values such as innovation, integrity, ownership, agility, collaboration, and empowerment.,

You have 5+ years of overall experience in Cloud Operations, with a minimum of 5 years of hands-on experience with Google Cloud Platform (GCP) and at least 3 years of experience in Kubernetes administration. It is mandatory to have GCP Certified Professional certification. In this role, you will be responsible for managing and monitoring GCP infrastructure resources to ensure optimal performance, availability, and security. You will also administer Kubernetes clusters, handle deployment, scaling, upgrades, patching, and troubleshooting. Automation for provisioning, scaling, and monitoring using tools like Terraform, Helm, or similar will be implemented and maintained by you. Your key responsibilities will include responding to incidents, performing root cause analysis, and resolving issues within SLAs. Configuring logging, monitoring, and alerting solutions across GCP and Kubernetes environments will also be part of your duties. Supporting CI/CD pipelines, integrating Kubernetes deployments with DevOps processes, and maintaining detailed documentation of processes, configurations, and runbooks are critical aspects of this role. Collaboration with Development, Security, and Architecture teams to ensure compliance and best practices is essential. You will participate in an on-call rotation and respond promptly to critical alerts. The required skills and qualifications for this position include being a GCP Certified Professional (Cloud Architect, Cloud Engineer, or equivalent) with a strong working knowledge of GCP services such as Compute Engine, GKE, Cloud Storage, IAM, VPC, and Cloud Monitoring. Solid experience in Kubernetes cluster administration, proficiency with Infrastructure as Code tools like Terraform, knowledge of containerization concepts and tools like Docker, experience in monitoring and observability with tools like Prometheus, Grafana, and Stackdriver, familiarity with incident management and ITIL processes, ability to work in 24x7 operations with rotating shifts, and strong troubleshooting and problem-solving skills. Preferred skills that would be nice to have for this role include experience supporting multi-cloud environments, scripting skills in Python, Bash, Go, exposure to other cloud platforms like AWS and Azure, and familiarity with security controls and compliance frameworks.,

In the cloud, every second counts. Sysdig is at the forefront of cloud security, stopping attacks in real-time by promptly detecting changes in cloud security risk with runtime insights and open source Falco. As a well-funded startup with a substantial enterprise customer base, we are a team of passionate open source enthusiasts and problem-solvers dedicated to creating and delivering robust solutions to secure cloud-native applications. Our organizational focus revolves around delivering value to customers, encouraging diverse opinions, and fostering open dialogue to spark innovative ideas. We believe in collaborative efforts to accomplish our objectives, maintaining an inclusive environment across all teams within our international company. Recognized as a "Best Places to Work" by prestigious entities such as Inc, the San Francisco Business Time, and Built In, we offer a conducive work environment with accolades ranging from "Best Benefits" to a "Best Company for Happiness". We are seeking motivated team members who are eager to join us in our mission to lead global cloud security. If you are looking for a fulfilling opportunity, Sysdig might just be the perfect fit for you. **What You Will Do** - **Infrastructure Management:** Engage in the design, implementation, and upkeep of Sysdig's Infrastructure at scale across various clouds and on-premises. - **Automation and Optimization:** Develop/improve automation tools for infrastructure deployment, monitoring, and maintenance. - **Incident Management:** Contribute to incident response efforts, conduct root cause analysis, and enforce preventive measures. - **Compliance and Security:** Ensure adherence to industry standards for security and data protection. - **Data-store Management:** Play a role in managing Sysdig's Data-stores, addressing the unique challenges of data-stores resiliency, scalability, and cost optimization. **What You Will Bring With You** - Expertise in infrastructure management, cloud technologies, and automation tools. - Proficiency in diagnosing issues, conducting root cause analysis, and implementing solutions. - Ability to identify improvement opportunities and foster creativity within the team. - 2 to 8 years of practical experience in handling production infrastructure. **What We Look For** - Proficiency in scripting languages such as Bash, Python, or GoLang, and familiarity with Linux and command line interfaces. - Hands-on experience with cloud platforms and Kubernetes. - Experience in addressing infrastructure design challenges at scale. - Experience in constructing fault-tolerant infrastructure architecture. **When You Join Sysdig, You Can Expect** - Additional days off to prioritize your well-being. - Mental health support for you and your family through the Modern Health app. - Competitive compensation package. We are excited about the possibility of you joining our team! Even if your experience does not align perfectly with the job description, we encourage you to reach out. Your unique background and passion can set you apart, especially if your career trajectory is distinct. As some of our Hiring Managers are globally distributed, please provide an English version of your CV for better understanding. FP1,

The Data & Analytics Team is looking for a Data Engineer with a versatile skill set encompassing data integration and application development. As a Data Engineer, your role will be pivotal in the design, engineering, governance, and enhancement of our comprehensive Data Platform. This platform caters to customers, partners, and employees by providing self-service access. You will be expected to showcase proficiency in various areas including data & metadata management, data integration, data warehousing, data quality, machine learning, and fundamental engineering principles. With a minimum of 5 years of experience in system/data integration, software development, or implementation of enterprise and/or cloud software, you will play a key role in leading system/data integration efforts. Your responsibilities will include designing and implementing data warehousing solutions and associated pipelines, performing extensive data wrangling, authoring complex queries in SQL and NoSQL environments, and developing and integrating applications using Python and Web APIs (RESTful and SOAP). You will be required to provide operational support for the data platform and applications, including incident management. Additionally, you should excel in creating comprehensive Business Requirement, Functional, and Technical documentation, developing Unit & Functional Test Cases, Test Scripts, and Run Books, and effectively managing incidents using systems like Jira and Service Now. Collaboration within cross-functional teams and adherence to Agile Software Development methodology will be essential for success in this role. At GlobalLogic, we prioritize a culture of caring where people come first. You will experience an inclusive culture of acceptance and belonging, enabling you to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Continuous learning and development opportunities, interesting and impactful work, balance, flexibility, and a high-trust environment are some of the key benefits of being a part of GlobalLogic, a Hitachi Group Company. Since 2000, GlobalLogic has been a trusted digital engineering partner, collaborating with clients to create innovative digital products and experiences that redefine industries and transform businesses.,

NTT DATA is looking for an Oracle Cloud Developer to join their team in Bengaluru, Karnataka, India. As an Oracle Cloud Developer, you will be responsible for various applications and services related to Oracle Cloud. Your primary responsibilities will include integrations with different applications using OIC, PL/SQL packages debugging (no development), VBCS, APEX, and providing production support for various services such as incident management, service request support, and Oracle product releases and patch management. You will also be involved in coordinating with Oracle for SRs towards product bugs or enhancements, proactive monitoring of scheduled jobs, code promotion, functional support, configuration changes, and functional setups assistance. Additionally, you will be responsible for reviewing and assessing the impact of quarterly releases and patches, supporting month-end close activities, compliance, audit reporting data extracts, SOD reports, and providing technical support for ERP integrations. Your role will also include handling in-scope integration support using OIC, creating custom reports using OTBI/BIP/APEX, resolving technical issues for systems in scope, making changes in existing integrations, and modifying custom screens in VBCS/APEX. NTT DATA is a trusted global innovator in business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in over 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is known for being one of the leading providers of digital and AI infrastructure worldwide. If you are an exceptional, innovative, and passionate individual looking to be part of an inclusive, adaptable, and forward-thinking organization, apply now and join NTT DATA in their mission to drive innovation and transformation for their clients and society.,

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you are part of a team of bright individuals working with cutting-edge technologies. Our purpose is to bring about real positive changes in an increasingly virtual world, transcending generational gaps and future disruptions. We are currently seeking PMO Professionals with the following responsibilities: - Possess excellent process knowledge related to Incident, Problem, Change, Configuration management. - Facilitate support meetings to drive discussions and achieve project goals in a timely manner. - Demonstrate a good understanding of risk management concepts and practices, track, assess, and mitigate project risks, issues, and dependencies. - Collaborate across service teams to ensure alignment and success of objectives. - Identify and implement process enhancements to improve project efficiency and effectiveness. - Provide mentorship and guidance to team members on ITSM processes. - Identify training needs and facilitate their implementation for the team. - Engage in CMMI/Quality-related activities and initiatives to enhance performance. - Monitor and ensure effective utilization of resources as per defined frequency. - Maintain control over services through monitoring and controlling measures. - Provide support to the senior project manager in various aspects of Service management. - Provide regular status reports and communicate progress to internal/external stakeholders as defined. - Assist in executing transitions for large/complex activities. - Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process. - Measure and monitor SLAs; track service levels and analyze the impact of SLAs on complex processes and deliverables. - Manage onboarding/offboarding activities from a client perspective. - Manage Org Chart and On-call roster. In addition to the above responsibilities, you are expected to: - Engage in executive customer discovery to predict future customer needs and enhance customer relationships. - Identify trends and patterns emerging from ticket trends or customer preferences and customize/refine existing services to exceed customer needs and expectations. - Have a basic understanding of project management concepts and terminology. - Assist with tasks such as creating project schedules or monitoring progress. - Create action plans based on business objectives. - Manage internal and external issues affecting the organization's vision, mission, and objectives. - Lead and direct a strategic planning team to outline the future direction of stakeholders. - Prioritize work based on stakeholder priority. - Demonstrate a "can-do" attitude and strive to achieve and exceed defined goals/targets. - Excel in verbal and written communication, analyze data patterns, and identify trends effectively. - Create compelling presentations for client representation. At YASH, you have the opportunity to shape your career in an inclusive team environment. We offer career-oriented skilling models and encourage continuous learning, unlearning, and relearning at a rapid pace and scale. Our workplace is grounded in four principles: flexible work arrangements, free spirit, emotional positivity, agile self-determination, trust, transparency, open collaboration, all support needed for the realization of business goals, stable employment with a great atmosphere, and ethical corporate culture.,

The role of AWS and Snowflake Production Support Specialists at PwC involves ensuring the availability, performance, and security of the AWS cloud infrastructure and Snowflake data platform. You will be responsible for monitoring, troubleshooting, and resolving incidents to minimize downtime and support business operations. As a member of the dynamic IT team, you will play a critical role in managing AWS cloud resources such as EC2 instances, S3 buckets, RDS databases, and Lambda functions. Additionally, you will configure and optimize AWS services for scalability, reliability, and cost-efficiency, and implement infrastructure as code using tools like CloudFormation or Terraform. In terms of Snowflake Data Platform Support, your responsibilities will include monitoring and maintaining Snowflake data warehouses and data pipelines, performing performance tuning and optimization of Snowflake queries and data loading processes, and responding to alerts and incidents related to AWS and Snowflake environments. You will diagnose and troubleshoot issues, collaborate with internal teams and vendors, and implement resolutions and preventive measures. Furthermore, you will design and implement backup strategies for AWS resources and Snowflake data, test and maintain disaster recovery plans, implement and enforce security best practices, conduct security assessments and audits to ensure compliance, and coordinate and execute changes to AWS and Snowflake configurations following change management processes. Effective collaboration and communication with development teams, infrastructure teams, business stakeholders, and external vendors are essential aspects of this role. To qualify for this position, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Proven experience in AWS cloud infrastructure management and Snowflake data platform administration, strong knowledge of AWS services and Snowflake features, experience with infrastructure as code and automation tools, familiarity with data warehousing concepts, ETL processes, and SQL querying, incident management experience, cloud security knowledge, and excellent communication and collaboration skills are required for this role.,

The ideal candidate for this position should have a relevant experience of 8-10 years and hold a Graduate degree (BE/MCA or Graduation from Science Stream). As a part of your professional experience, you will be responsible for managing and maintaining the Enterprise Backup systems. You should have proficiency in Veritas/Commvault backup tools, and preference will be given if you possess expertise in both tools. Your key responsibilities will include ensuring that backups are run as per schedule, meeting retention requirements, verifying full backup jobs, maintaining an audit trail of backups and restores, providing reports on job success/failure, and raising event alerts. You will also be required to perform file restore operations as needed and handle Backup client Installation/Troubleshooting. Moreover, you should have a working knowledge of Enterprise Backup tools such as Commvault, Veritas, HPDP, and be able to coordinate with OEMs like Commvault and Veritas for troubleshooting and support. Hands-on experience with Linux OS and troubleshooting basic/advanced issues & incidents is essential. Basic working experience with Windows OS, Windows Cluster, Active Directory, and troubleshooting basic issues & incidents is also required. Additionally, familiarity with IT Service Management (ITSM) processes, including Incident/Problem/Change Management, as well as knowledge of any ITSM (Ticketing) tool and System Monitoring tools is expected. In this role, you will be expected to handle day-to-day administrative activities in coordination with internal/external departments. Travel to DC Site for Break-Fix/Contingency/Lights On activities may be required as part of the role. We are looking for a candidate with good communication skills, who is an effective team player and can work with cross-functional teams. The role may involve working in day shifts but should be open to working late evenings as per business requirements. You should be achievement-oriented, adaptable to change, and able to work towards goals. Efficient prioritization and completion of multiple tasks within a given schedule are essential. A quick learner with good execution capabilities will be an asset to the team. If you are interested in this opportunity, please write to us at bijoya.chanda@timesofindia.com.,

At PwC, our team in business application consulting specialises in providing consulting services for a variety of business applications to help clients optimise operational efficiency. The individuals in this role analyse client needs, implement software solutions, and offer training and support for seamless integration and utilisation of business applications. This enables clients to achieve their strategic objectives. Those specialising in Oracle technology at PwC focus on utilising and managing the Oracle suite of software and technologies for various purposes within an organisation. Responsibilities include tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. As an Experienced Associate at PwC, you will work as part of a team of problem solvers, assisting in solving complex business issues from strategy to execution. Professional skills and responsibilities for this management level include, but are not limited to: - Having at least 2 to 5 years of experience with Oracle Cloud applications or ERP. - Possessing strong technical skills around OTBI Reporting, BIP Reporting, Hyperion FRS Reporting/Smart View in Oracle Fusion. - Being well experienced with OIC and orchestrating complex integrations. - Demonstrating strong experience in writing SQL Queries and PLSQL Programming. - Working on APEX/JCS/VBCS is preferable. - Expertise in using FBDI and ADFDI templates in Oracle. - Having good knowledge of Security and Roles in Oracle fusion, including User Provisioning, Custom Role Creation, and identifying privileges. - Expertise in using Web-Services (SOAP/REST) to build interfaces, load or manage transactions. - Good knowledge of Oracle Cloud Architecture, Standards, and Table structure. - Understanding Oracle processes - Financials/Procurement/SCM/Projects. - Having very good knowledge of Coding, Debugging, Design, and Documentation. - Able to understand and analyze customer business processes and Functional Specification. - Demonstrating good communication skills and the ability to interact with external teams or clients. - Having knowledge of Oracle Analytics is a plus. - Using feedback and reflection to develop self-awareness, personal strengths, and address development areas. - Acting as a subject matter expert in the chosen domain. - Mentoring Junior resources within the team, conducting KSS and lessons learnt. - Being flexible to work in stretch opportunities/assignments. - Demonstrating critical thinking and the ability to bring order to unstructured problems. - Reviewing ticket quality and deliverables. - Adhering to SLAs, incident management, change management, and problem management. - Knowing how and when to use tools available for a given situation and being able to explain the reasons for this choice. - Seeking and embracing opportunities that give exposure to different situations, environments, and perspectives. - Being able to read situations and modify behavior to build quality relationships. - Upholding the firm's code of ethics and business conduct. - Working in a team environment that includes client interactions, workstream management, and cross-team collaboration. In the Managed Services - Application Evolution Services at PwC, we focus on bringing the power of technology and humans together to create simple yet powerful solutions for our clients. Our team delivers integrated services and solutions grounded in deep industry experience and powered by talent that you would expect from the PwC brand. As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive in a high-paced work environment and are capable of working on critical Application Evolution Service offerings and engagements. This includes help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It is essential to lend experience and effort in helping win and support customer engagements from both a technical and relationship perspective.,

As a knowledgeable SAP HANA Database Administrator, you will demonstrate expertise in various aspects of SAP HANA administration. This includes having a strong understanding of SAP HANA Database architecture, Basic Linux operating system, and proficiency in tasks such as HANA Installation, Upgrade, and Renaming of HANA instances. You will also be well-versed in HANA Backups and recovery concepts using traditional and Backint methods. Your responsibilities will encompass performing DB restarts, troubleshooting issues in both MDC/Non-MDC environments using OS level commands and studio. Additionally, you will be involved in installing HANA 2.0 MDC end to end, handling DB Client upgrades, add-on installations, and resolving related issues. Upgrading Hana Version to different SPs in HANA 2.0 box and monitoring alerts triggered from HANA studio will be part of your routine tasks. You will apply licenses for HANA systems, manage audit logs, enable audit logs for users, and configure different types of traces for performance analysis. System health checks, HANA user management, and troubleshooting skills on various issues related to Backup-recovery, Memory, CPU utilization, and DB Performance tuning will be within your purview. Parameter configuration changes in HANA DB, backup recovery, and point in time recovery for both MDC and Non-MDC systems will be among your responsibilities. In the event of HANA outages such as system downtime, system hang, or slowness situations, you will ensure timely resolution meeting required SLAs. Handling P1 and P2 related incidents and providing solutions to customers within specified KPIs will be crucial. Moreover, possessing shift lead responsibilities will be considered an added advantage in this role. Your roles and responsibilities will extend to message processing, technical incident management, service- and change request management, as well as problem management and root cause analysis. Installation, patching, and upgrade activities, performance monitoring, tuning, backup, restore, and recovery procedures will be part of your daily tasks. Ensuring high availability of systems including disaster recovery setup and providing technical expertise in optimizing System Operation/System Architecture will be key responsibilities. Furthermore, you will support the development of concepts and tools, drive global knowledge transfer and documentation, conduct workshops and training courses for customers, and supervise juniors and trainees. Your involvement in planning, setup, and implementation of technical migration projects, as well as the improvement of products and processes, will be essential. Whether you hold a degree in business informatics, computer science, or have relevant IT training and experience, your exceptional analytical skills, technical proficiency, and customer-focused solution orientation will set you apart in this role.,