4551 Inbound Process Jobs - Page 31

Job Title: Voice Process Executive (Inbound ) Location: Kolkata Job Type: Full-Time Shift: Night Shift Role & responsibilities We are seeking enthusiastic and customer-focused individuals to join our voice process team. The ideal candidate will be responsible for handling customer queries over the phone, resolving issues efficiently, and providing a high-quality customer experience. Key Responsibilities: Handle inbound calls professionally and courteously. Understand customer concerns and provide accurate information or solutions. Maintain a positive, empathetic, and professional attitude toward customers. Document all call information according to standard operating procedures. Follow up on customer interactions when necessary. Achieve call quality and performance targets set by the team lead/manager. Adhere to company policies and procedures. Qualifications & Skills: High school diploma or equivalent; bachelor's degree is a plus. Excellent verbal communication skills in English. Good listening skills and problem-solving ability. Ability to work under pressure and handle difficult customers calmly. Basic computer knowledge and typing skills. Prior experience in a BPO or customer service role is an advantage (not mandatory for fresher roles). Benefits: Competitive salary and performance-based incentives. Opportunities for internal promotions. On way cab facilities (if applicable). Health insurance and other benefits (company-specific).

Role & responsibilities : Tech sales executives who have taken calls on Printer, Outlook, Antivirus, PPC Preferred candidate profile : Technical Sales Inbound PPC Calls (Printer, Antivirus, Tech Support) Required Candidate Profile Salary Up to:- 50k+ incentives Location: Noida Perks and benefits : Incentives + Cab + Meal

Hello Jobseekers, Greetings from Shiningstars ITPL! Wr are hiring for Customer service executive to join our team on a prompt basis. Job Description: - Job Profile: Customer Service Executive - Location: Lucknow (Gomti Nagar and Hazratganj) - Salary: 14k in hand and 17k ctc - Eligibility: UG/ Fresher/ Experience/ graduate - Shift: Day Shift for girls and Rotatational Shifts for boys Responsibilities: 1. Handle customer's questions and queries via call, email or chat. 2. Coordinate with team members and resolve their queries. 3. Understand customer's queries and address their queries accordingly. 4. Candidate should be very polite and should resolve cusytomer's queries. Interested candidates feel free to share their CVs over the whatsapp and calling number given below: Fehmina: 902605432 Fehmina Executive- HR

Hello, jobseekers Greeting from Shrasti We are hiring energetic and customer-focused individuals for the role of Customer Service Executive for our International Voice Process at our Kolkata and Mumbai offices. Job Title: Customer Service Executive International Voice Process Location: Kolkata / Mumbai Salary: 21,000 In-Hand | 25,000 CTC Working Days: 5 Days a Week Transport: Both Side Cabs (within 25 km radius) Key Responsibilities: Handle inbound and outbound calls for international customers Resolve customer queries and complaints efficiently and professionally Ensure customer satisfaction and maintain quality service standards Follow company protocols and data privacy regulations Update customer records accurately in the system Shift & Benefits : Rotational shifts , including night shifts Night Allowance : Up to 3,000/month Both side cab facility provided Performance-based incentives Interested candidates share their resume on WhatsApp or call directly 9450957497 With Regards Shrasti pathak HR Executive

Hi Jobseekers , Greetings from ShiningstarsITPL!! We are hiring for Customer Care Executive for Gurugram location !! Salary upto : 25K CTC Role & responsibilities Respond promptly and empathetically to customer inquiries across multiple channels (phone, email, chat, social media). Actively listen and understand customer needs to deliver accurate support. Diagnose problems and offer practical solutions or escalate complex issues when needed. Follow up to confirm satisfactory resolution and maintain high customer satisfaction. Maintain uptodate knowledge of company offerings, policies, and technical processes. Educate and guide customers in usage and best practices. Log every interaction, transaction, complaint, and resolution in CRM or ticketing systems accurately. Ensure data integrity for personalized and efficient service. Preferred candidate profile * Both undergraduates and graduates can apply for the same. * Candidates must have proficiency in English. Interested candidates may reach out to : 9369022693 (NIYATI VYAS) Thanks and regards Niyati Vyas HR Executive ShiningstarsITPL

Job Opportunity: Regional Customer Service Executive (Voice Process) | Day Shift | WORK FROM OFFICE Location: iEnergizer, B-148, Sector 10, Noida Salary: 21,700 CTC Languages Required: Kannada,Gujrati,Marathi,Tamil,Telgu, Malayalam (with Hindi or English as a second language) Who Can Apply? Freshers and Experienced candidate's welcome Graduates & Undergraduates eligible Job Requirements: Basic English or Hindi communication skills 6-day working schedule Immediate joiners preferred Why Join Us? Get started with a stable career in customer service we offer to help you succeed from day one! How to Apply? WhatsApp your CV to HR AMIT LATWAL 8006200310 Mention your preferred language below your CV For any queries, feel free to connect via WhatsApp. Refer a friend who's looking for a job and help them land this opportunity too! Hurry! Limited openings available. Best Regards, HR AMIT LATWAL 8006200310 iEnergizer A Leading BPO in Noida

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

Job Purpose- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs. To ensure process compliance as per the set Audit and SQ guidelines. Job Responsibilities - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Enquiries & transactions related to the products availed by the customer. Clarifications & queries on billing, payment confirmation, charges, EMI details, statement of account etc. Handling requests such as Debit / Credit Card Pin, Net Banking Password, PIN / IPIN statement of account, Fixed Deposit advice etc. Handling of financial transactions (currently Fixed Deposit opening, Demand Draft/ Managers Cheque requests, Funds transfer request as requested by customers.) Responding to customers with the resolution within the defined TATs. Process the requests as per defined process, while ensuring adherence to the customer authentication process. Answering customer calls within the specified call answer time. Adherence to the defined service delivery standards. Accurate data capture of the request details (eg Hotlisting and Other transactions) as instructed by the customer. Process adherence in respect of submission of the relative annexure to the supervisor for authentication / further action.

HIRING FOR INTERNATIONAL CUSTOMER SUPPORT REPRESENTATIVE ROLE ASHUTOSH - 8826528329 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING/SEMI-TECH SALARY MAX UPTO 40000 INHAND LOC - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS, BOTH SIDE CAB

Respond and resolve customer queries over calls, chat Provide solutions to the customers Call the leads provided by company and pitch our services Store data of every interaction Interact with customers Call/ WhatsApp HR Mahak 8979521445 Required Candidate profile Excellent communication skills UG/ Freshers/ Grad Immediate joiner Rotational shifts Exp CS lingual hiring ( Malayalam, Tamil) Perks and benefits Unlimited Incentives Performance Bonus

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice For Technical & Customer Support SAlary Upto 6 LPA Call HR Adeeba On 7975182651 Or 9964080000 Job description We have opportunity for International voice proces _Night shift_ Technica Support Interested candidate Call HR Adeeba On 7975182651 Or 9964080000 We have opening for Customer service and Technical support Candidate should be with Good to Excellent communication Candidate with International voice experience can apply Fresher can apply -Need good to Excellent Communication Call HR Adeeba On 7975182651 Or 9964080000 visit jobshop.ai to explore other open positions with us

Coordinating with clients & operations team for smooth running of process. Resolving Customers queries. Tracking & Tracing the shipments. Preparing MIS. Managing inbound and outbound phone calls. Monitoring entire process of pick up to delivery. Required Candidate profile cadidates are required to have: 1. Good Communication and soft spoken skills. 2. Fluency in English communication. 3. MS Excel & MIS preparation skills. 4. Good knowledge related to ERP.

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Call Arshiya on 7026112000 or 9964080000 visit jobshop.ai to explore other open positions with us We are Hiring for World Best Call Centers in Bengaluru. International Voice & Non Voice Process in Whitefield: - Call Arshiya on 7026112000 or 9964080000 Fresher Salary upto 24,000/- Take Home & Experienced upto 38,000/- UK & US Banking in Manyata Tech Park - Call Arshiya on 7026112000 or 9964080000 Experienced Salary upto 40,000 CTC + 8000 Incentive Salary 23,000 + unlimited incentives Hiring for World's Largest Ecommerce Client in Bellandur & Electronic City - - Call Arshiya on 7026112000 or 9964080000 10th Std, PUC & Grad Fresher or Experienced Salary upto 28,000 Take Home + incentives Technical Support for Freshers in Baghmane Tech Park & Whitefield - - Call Arshiya on 7026112000 or 9964080000 Fresher Salary 3.3 Lacs + 2.7 Lacs Variable Experience Salary 5.3 Lacs + 2.7 Lacs Variable Call Arshiya on 7026112000 or 9964080000 to speak to any of our HR Recruiters visit jobshop.ai to explore other open positions with us

Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Join our team! We are currently hiring for the role of Customer Service Executive for Job Hai vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 14th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy About Info Edge Info Edge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the Internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning, and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage. About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. Key Role Respond to customer queries via phone , email in a timely and professional manner Handle account-related issues , product information requests, and complaints Maintain a deep understanding of platform features, pricing, and policies Escalate unresolved issues to relevant departments and ensure closure Document interactions and update customer records accurately in CRM tools Maintain TAT (Turnaround Time) and FTR (First Time Resolution) benchmarks Collect feedback and share insights to improve service quality. Please Note - 1- Excellent English speaking and writing skills are required. 2- It is a voice process purely. 3- Office Location Express Trade Tower 2, 9th Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) {Free shuttle facilities from botanical garden metro} 4-Working Days 6 days ( 5 days in office, 1day WFH) 5-Salary offered - Upto 22k in hand + PF + Medical + Yearly Bonus Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Responsibilities : Make and receive international calls Telemarketing, lead generation, appointment setting Customer support via phone, email, and chat Meet targets while working remotely Apply Now : Call/WhatsApp: 9558493605 Email: hr@votiko.com

Hiring for I-nternational BPO Work From Home Opportunity Grad Fresher/UG Fresher/ Exp Salary up to 50K Shifts-24*7 Location-Pune 2 Days Off Contact below Mike 7066010317 Rajshree 8237038009 Shruti 9223002856 Sandhya 9209003732 Agnes’s 7066010324

Process - Bank Of India -Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 22,000 CTC -ROI - HR and Ops only Required Candidate profile Qualification- Graduates or Graduation perusing candidates. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932

Job Title: International Voice Process Company Name : Firstsource solutions Pvt Ltd Location : Bangalore Experience : 0 5 Years Salary : 2,50,000 Employment Type : Full Time Job Description We are hiring for International Voice Process (Customer Support). Candidates with excellent communication skills and a passion for customer service are welcome to apply. Key Responsibilities Handle inbound/outbound calls for international customers. Resolve customer queries and complaints efficiently and professionally. Provide product/service-related information with clarity. Follow up on customer interactions and ensure resolution. Maintain records of customer interactions and transactions. Desired Candidate Profile Excellent verbal communication in English . Willing to work in night shifts or rotational shifts . Basic computer knowledge and typing skills. Graduation preferred (Undergraduates with good communication may apply). Experience in BPO/Call Center is a plus, but freshers are welcome . Shift Timings Night Shifts /UK Shifts 5 Days Working (2 rotational offs) Work Mode Work from Office (Location: 3rd Floor, Dragonfly Building, Brigade Tech Gardens, ITPL Main Road, Brookfield, Bangalore ) Cab Facility: Yes (depending on shift and location) How to Apply Click on Apply Now or send your updated resume to [Muhila.Arusamy@firstsource.com] with the subject line "Application for International Voice Process" . About Company Firstsource solutions Pvt Ltd is a leading provider of customer experience solutions to global clients. We focus on delivering top-tier service and support across various industries through our talented workforce. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Ready for a fresh start in customer service We're hiring for dynamic roles across Healthcare, Banking, Telecom, and more! Whether you're a newcomer or a seasoned pro, we have exciting positions that fit your experience. Join us in a work-from-office setup, with competitive salaries and plenty of room for growth. Location: Mumbai, Thane, Navi Mumbai Current Openings: Healthcare Process (US Shift) Customer Support for Banking (US/UK/Australian Shifts) Telecom Voice and Chat (US/Australian Shifts) Technical Support (US/Australian Shifts) Hotel and Airline Reservations - Blended (US/UK Shifts) Retention Chat (UK/Australian Shifts) Sales Process (UK/Australian Shifts) Collection Process (US Shift) Utility Process - Voice/ Non-voice (UK/Australian Shifts) Benefits: Salaries from 14,000 to 50,000 Performance bonuses and travel benefits Weekend offs for specific roles 5 days working, 2 rotational off Requirements: HSC or Graduation Freshers or up to 1 year of BPO experience Excellent communication skills Availability to join immediately with complete documents Contact us today to learn more or to schedule your interview. Don't forget to share this with your network! Contact: Shreya - 9987502996 or vibrantzz.shreya@gmail.com

Work From Office Location - Airoli, Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested candidates can share their CVs on WhatsApp on the number below:- Contact :- HR Priyanka : 7875990932

Hiring Customer Relationship Manager for ICICI Lombard contact center @ Vashi Office **THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls (Customer Service) Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift & Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - 1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. 3. Understanding multiple products and processes. 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information. Role & Responsibilities : - 1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards. 2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. 3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency. 4. Ability to understand and handle irate customers 5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications. 6. Ability to achieve stretched targets and able to manage the organization standards. 7. Maintain Superior quality service by following organization standards Skills Require: - 1. Graduate Mandatory 2. Good Communication in English 3. Age: 20-30 4. Open for voice process Interested candidate can contact on below mention contact details - Sakshi Koli - 8097462309 / sakshi.koli@ext.icicilombard.com Regards, Human Resource

Roles and Responsibilities Handle international calls from clients across various countries, including UK and US. Provide customer support to resolve their queries and concerns in a timely manner. Work on an inbound process, processing customer requests and resolving issues efficiently. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (International Voice Process). Strong communication skills for effective interaction with international clients. Ability to work on rotational shifts. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail. Perks and Benefits Cabs facilities 5 Days work balance Travel Allowance Special Allowances

Roles and Responsibilities Resolve customer complaints and concerns in a timely and professional manner. Provide accurate information on airline policies, procedures, and services to customers. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-5 years of experience in aviation industry. Excellent communication skills with ability to handle international voice process calls effectively. Proficiency in handling inbound voice process calls with high accuracy and efficiency. Ability to work rotational shifts including night shifts as per business requirements. Perks and Benefits Cabs facilities 5 Days working Travel Allowance Special Allowances

Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Good comms Qualification - *Min HSC * Salary - 12k - 14750k Week off - Rotational off Timing - * Day Rotational Shift* Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Ghansoli More Detail Contact HR Rohan:- 8177871758