Hiring For International Non Voice Process !!CTC UPTO 6LAC

1 - 6 years

4 - 6 Lacs

Posted:9 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Warm Greetings,

Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory!

Book your slots for the interview : Deepa : 9380300644 /9986267393 / 7829336034 /7829336202

Position

1:

CTC- 6LPA+ allowances upto (8k)Shifts- Hybrid mode, Fixed weekend offUS shifts(9pm-6am)(10pm-7am)

Location- Bellandur, Bangalore

Roles

  • Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
  • Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly.
  • Manage client change orders by negotiating deliverable due dates between clients and

internal departments, balancing internal capacity with external demands and expectations.

  • Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
  • Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated.
  • Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required.
  • Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. o Communicate regularly with client regarding project performance metrics.

Note:

1. This is client interaction role and not Finance & Accounts role.

2. Transport - free pick-up and drop facility from your residence to work and back.

3. Meals - Breakfast, Lunch and dinner will be served in the facility.

(9pm-6am)(10pm - 7am)

Regards,

Deepa : 9380300644

Rivera Manpower Services

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