Head Of Delivery-Robotic Solutions

Job Title: Head Of Delivery

• Experience: 10-12 Years
• CTC: INR 20-25 LPA
• Location: Chennai, Tamil Nadu, India
• Notice Period: Immediate to 30 days
• Education: Bachelor's degree in Engineering, Operations, or related fields. An MBA in Supply Chain or Operations is a plus
  

About company:

Role Overview

Key Responsibilities

• Product Fulfillment & Deployment:
• Own the post-sales delivery process, ensuring timely manufacturing, logistics, and installation/training of robotic systems.
• Create and maintain detailed project plans for each delivery, aligned with client timelines and internal capacities.
• Coordinate with Production, Quality, and Engineering teams for on-time product readiness.
• Service Project Execution
• Plan and execute robotic inspection and cleaning projects for municipal bodies, utilities, and industrial clients.
• Build and manage on-ground teams for project executions, including operators, technicians, and operation managers.
• Monitor project milestones, quality metrics, and client satisfaction to ensure operational excellence.
• Operations Strategy & Execution
• Own the P&L at project levels through efficient manpower planning, deployment scheduling, and resource forecasting to enable faster execution
• Take ownership of budgeting and cost control for delivery and service functions, ensuring optimized operational spending.
• Identify and implement process improvements to enhance delivery speed, reliability, and overall efficiency.
• Stakeholder & Client Management
• Serve as the primary point of contact for internal stakeholders (Sales, Manufacturing, R&D) and external clients during the delivery phase.
• Provide regular updates to leadership on delivery performance, risks, and mitigation plans.
  

Requirements

• Experience: 10-12 years of experience in project delivery and field operations — preferably in robotics or core infrastructure service sectors.
• Leadership: Minimum 5 years of managerial and project management experience with strong on-ground execution capabilities.
• Business Acumen: Strong understanding of P&L ownership, budgeting, and cost optimization.