Posted:1 month ago|
Platform:
Hybrid
Full Time
Role & responsibilities The head of innovation and business excellence is a senior leadership role responsible for driving innovative and transformative initiatives that enhances business performance, quality, drive client value & contribute to business excellence. The role focuses on identifying and implementing industry best practices, innovative strategies, quality improvement initiatives & tech infused transformation projects that align with the groups strategic directives. You will combine a strong background in innovation management, quality assurance, and business transformation to foster a culture of continues improvement & operational excellence across the organization. Key KRA's Innovation Strategy & Culture Transformation programs Quality Framework &Continuous improvement Team Leadership & Development Client services and Digital solutions Professional Development & other duties Performance and Reporting Preferred candidate profile Bachelors Degree in Business Administration, Engineering, Technology and related fields. 10+ years of progressive leadership experience in innovation management, quality assurance, & business transformation roles. Track record of leading large-scale transformation initiatives & driving continues improvement across global organizations. Certification in Lean, Six Sigma (e.g. black belt) or similar continues improvement methodologies are highly recommendable. Familiarity with CRM & ERP Systems are added advantage.
A Square Technologies
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