106 Grievance Management Jobs - Page 2

Support Ombudsman in investigating complaints & concerns raised by individuals & stakeholders regarding services & operations of INSURANCE, ensuring timely resolution Assist in documenting findings, recommendations, actions taken to address issues Required Candidate profile Experience in Ombudsman roles, conflict resolution, or related fields Proven ability to handle sensitive & confidential information with discretion Exceptional analytical & problem-solving skills

1. Recruitment & Talent Acquisition Manpower planning (by location & role: PTs, sales, etc.) Writing JDs, sourcing profiles (online/offline), and shortlisting Walk-in drives (especially for trainers & execs) Coordination of interviews and trial sessions (especially PTs and coaches) Offer rollouts, salary negotiation, and onboarding coordination 2. Employee Onboarding Pre-joining formalities (documents, ID verification, contracts) Orientation & induction (company culture, SOPs, policies, tools) Assigning mentors/buddies (especially for junior roles) Issuing uniforms, access cards, and introducing to departments 3. Attendance & Payroll Management Daily attendance monitoring (including shift & roster management) Leave and absence tracking (sync with gym manager schedules) Payroll processing (coordination with accounts/finance) Handling discrepancies and escalationsIncentive and commission calculations for PTs and sales 4. HR Policy & Compliance Drafting & updating HR policy handbook Ensuring compliance with labor laws (PF, ESI, gratuity, minimum wage) Grievance redressal mechanism Handling audits and inspections (health & safety, compliance) 5. Performance Management Monthly/quarterly reviews (Sales KPIs, PT sessions, feedback) Performance appraisal cycles (bi-annual/annual) Identifying underperformers and building performance improvement plans (PIPs) Reward & recognition programs (Top Performer of the Month, etc.) 6. Training & Development Scheduling and tracking mandatory certifications for PTs (e.g., ACE, CPR) Soft skills & sales training for executives Managerial training (for gym managers & supervisors) L&D calendar planning and ROI measurement 7. Employee Engagement & Culture Celebrating birthdays, festivals, and gym milestones Exit interviews and feedback surveys Creating a positive and motivational work culture 8. Internal Communication Sharing policy updates, new joiners, and announcements Facilitating transparent communication between management and staff Maintaining HR dashboards and reports for leadership 9. Exit & Offboarding Processing resignations or terminations Conducting exit interviews and feedback Full & final settlement processingReplacing critical roles quickly to avoid downtime 10. Strategic HR Planning Workforce planning and forecasting (by gym and business seasonality) HR budgeting (cost per hire, training cost, retention planning) Employer branding (on social media, at events, job fairs) 11. Tools & Systems Management Managing HRIS / attendance softwareImplementing performance tracking tools (e.g., CRM/lead for sales & PT performance) Suggesting and implementing automation (like digital onboarding, biometric systems) 12. Disciplinary Action & Conflict Resolution Handling staff misconduct, tardiness, member complaints, etc Documenting warnings, show-cause notices, and terminationsMaintaining a fair and compliant escalation process

Preferred candidate profile Min_Exp: 1 years to 4 Years || Preferably from Staffing & Logistics Industry || Location: Siruvapuri (Ponneri) || WhatsApp Contact: Balaji E - +91-7373296953

Roles and Responsibilities Manage contract labour management, ensuring compliance with relevant laws and regulations. Oversee statutory compliance, including filing of returns and payment of dues on time. Handle industrial relations by maintaining cordial relationships with employees, unions, and government authorities. Ensure timely payroll processing and grievance redressal through effective employee engagement strategies. Coordinate recruitment activities to attract top talent for various positions within the organization.

* WERE HIRING – HR EXECUTIVE (Female Only)* Location: Mahape, Navi Mumbai Experience: 2–3 Years | Salary: 25K–30K Qualification: Graduate + HR Certification Work Days: Mon–Sat (Alt. Saturdays Off) * Key Responsibilities:* Payroll, Attendance & Leave Management Recruitment to Exit Formalities PF, ESI, Labour Law Compliance Admin, Travel, Asset & Vendor Management HR Letters, Records, & Govt. Liaison *Send CV:* [aishwarya@kbmengg.com] (mailto:aishwarya@kbmengg.com) WhatsApp Only: 8669449178 (Aishwarya) KBM Engineering Consultancy & Manpower ServicesRole & responsibilities Preferred candidate profile

Role & responsibilities Provides critical support to HRBPs by monitoring and tracking key employee events such as performance management, talent management, and succession planning. Maintains the strictest confidentiality in all work aspects and ensures continuing data integrity. Promotes and adheres to Unifi policy concerning, Anti-Harassment, Equal Employment Opportunity, and Affirmative Action. Conducts first level investigations, documents findings and prepares investigation report for action to HRBP. Actions appropriate closure of employee retirement, promotion and transfer cases. Updates and maintains employee information and records in HRIS system. Will extend themselves to benchmark best practices and create documentation and repository of same. Will work closely with HRBPs to close regulatory and compliance requirements related to Union dues and validations Other duties as assigned.

As an HR Generalist , you will play a crucial role in managing day-to-day HR operations, supporting employees, and ensuring smooth execution of core HR functions including recruitment, onboarding, employee engagement, and compliance. This role is ideal for someone who enjoys working in a people-centric, purpose-driven environment. Key Responsibilities Handle end-to-end recruitment including sourcing, screening, interviewing, and onboarding. Manage employee lifecycle processes joining formalities, confirmation, transfers, exits, etc. Coordinate and support performance management processes and periodic reviews. Foster a positive work environment through employee engagement initiatives. Maintain HR records, employee files, and HRMS systems. Assist in payroll inputs and ensure compliance with statutory labor laws and company policies. Act as the point of contact for employee queries, concerns, and grievance redressal. Support training and development initiatives in coordination with internal stakeholders. Candidate Requirements Bachelor's /Master's degree in Human Resources, Business Administration, or related field. 25 years of HR experience, preferably in the education, training, or services sector. Strong understanding of core HR functions, labor laws, and HR best practices. Excellent communication, interpersonal, and organizational skills. Proficient in MS Office and HR software (HRMS, ATS, etc.). Ability to multitask and work independently in a fast-paced environment. Whats in It for You Be part of a respected and impactful organization in the education space. Opportunity to shape culture and contribute to people development. Growth-oriented role with exposure to multiple facets of HR. Supportive leadership and collaborative team environment.

GNG Electronics Pvt Ltd. Position :HR and Admin Executive- Male only Education: Any graduate with excellent communication and excel knowledge. Location : Juinagar (nearby candidate with bike will be preferred.) Shift Time: 2 pm to 11 pm (Weekly off-Sunday) Job Responcibilities: Providing assistance to the HR team in recruitment and onboarding Create and provide reports to senior managers. Maintains and updates employee files, records, and databases for quick and easy search. Housekeeping, Safety & Facility Management. Perform joining formalities, issuance of offer & appointment letters for night shift employees. Creation of biometrics, and identity cards for night shift employees. Searching new vendors, negotiating contracts, avail the material as per requirement. General administrative tasks such as verification of stationery, courier, pest control, housekeeping equipment, etc. Arranging accommodation for outstation employees, their allocation, payments agreements. Update and communicate corporate policies and procedures as necessary to night shift employees. Ensures business activities run smoothly through administrative support. Attendance Muster verification for night Shift employee. Resolving grievances of Night Shift employee related to Salary, attendance, Overtime, incentive etc.

*8Job Description - GBO Complaints Management Position Summary Job Title Manager Complaints Management (GBO) Reports To Principal Nodal Officer Function General Banking Operations Grade Chief Manager Location Opus Office, Andheri Mumbai Job Purpose To ensure timely closure of Banking Ombudsman complaints by liaising with branches and internal teams and as per the operational and regulatory guidelines and within the overall systems, policies & processes of the Bank. Responsibility Areas - Overall Job Description: Ensure prompt and satisfactory resolution to the customer complaints received from Banking Ombudsman Ensure complaints received at RBI CMS portal on Regional Nodal Officer and PNO ids are meticulously recorded in CRM software and followed for closure with branches and other departments Ensure complaints are resolved within the TAT specified Tracking of complaints through CRM / daily MIS with the concern units Referring the complaints to Internal Ombudsman wherever required. Ensure proper liaison with all BO offices. Preferred Skill Set Educational / Professional Qualification Graduation/MBA (Preferred) Technical Knowledge Thorough understanding of Banking Operations, Good working knowledge of Finacle, Excel and Complaint Management System. Work Experience (in yrs) Minimum of 3-5 years of experience in handling branch operations at authorizer/ Supervisor level or in complaints management. Interview Address IndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai - 400093 *Interviews to be conducted on Monday - Friday every week from 10am - 5pm.* Please send your CVs on the below mentioned mail id and attend the interview. [ Swain.Singh@indusind.com ]

HR Executive HRBP Key Responsibilities: Coordinate training handovers, share Key Responsibility Areas (KRAs) with new joiners, and provide updates to stakeholders. Drive engagement initiatives like Rewards & Recognitions (R&Rs). Conduct performance-related discussions and documentation. Compile comprehensive HRBP reports. Organize HR-connects periodically with employees. Handle separation processes efficiently, including exit formalities, resignation discussions, and share Full & Final settlement data with payroll team. Address diverse employee queries and manage the HR database. Generate various HR letters and documents, meeting organizational requirements. Provide support to peers regarding employee grievances, conduct investigations, handling escalations and preparing necessary documentation. Effectively render stakeholder management by understanding requirements and responding to ad hoc requests. Actively contributes to organizational growth through participation in process improvement initiatives. Ensure overall organizational health by closely observing employee behavior, and policy adherence while fostering an approachable HR environment. Required skills and qualifications: Willingness to work in night shifts. On-site requirement (Mohali) Minimum 1 year of proven work experience as HR Business Partner in HR department. Basic knowledge of Microsoft Excel, MS- Word and MS- Power point. Good written and spoken skills. Analytical skills. Proactive nature. Excellent interpersonal skills. Well organized. Positive attitude. Good people skills. Perform other related duties as assigned. Benefits & Perks 1. Incentives* 2. Monetary Awards* 3. 5-Year Retention Bonus 4. Referral Policy* 5. Internet Reimbursement* 6. Router UPS Reimbursement* 7. Term Life Insurance 8. Accidental Insurance 9. Group Medical Insurance (Family Floater) 10. On-call doctor support 11. COVID Protocols 12. Sodexo Benefit 13. Leave Policy 14. EWAP - Employee Wellbeing and Assistance Program 15. NPS - National Pension Scheme 16. LTA Leave Travel allowance 17. Leave Encashment 18. Bank Assistance 19. Employee's State Insurance* 20. Gratuity 21. Provident Fund 22. Cab facility *Admissibility of the benefit may vary commensurate the department, designation, and role.

Job Summary: We are looking for a dynamic and experienced HR Manager to oversee all aspects of human resources practices and processes. The HR Manager will be responsible for managing recruitment, onboarding, performance management, employee relations, compliance, payroll coordination, and developing HR strategies aligned with business goals. The ideal candidate should be a people person, capable of driving a positive work culture and handling day-to-day HR operations independently. Key Responsibilities: Manage the entire recruitment life cycle including job postings, sourcing, interviewing, and onboarding Maintain and update HR policies and procedures in compliance and company standards Handle employee grievances, conflict resolution, and disciplinary actions effectively Coordinate and oversee payroll inputs and ensure timely processing with finance Manage performance appraisal cycles and feedback processes Plan and execute employee engagement initiatives and team-building activities Maintain and manage employee records and HR databases Ensure smooth exit processes including full & final settlements and exit interviews Liaison with external agencies, consultants, and statutory authorities Qualifications: Masters degree in Human Resources, Business Administration, or a related field Minimum 5 years of experience in core HR functions, with at least 2 years in a managerial role Strong understanding of compliance, and HR best practices Excellent interpersonal, communication, and conflict resolution skills Proficient in MS Office and HR software (e.g., Keka) Ability to handle multiple responsibilities in a fast-paced environment Proactive, solution-oriented, and approachable personality

Payroll Management Attendance Management Leave Management Inter Department Client Coordination Required Candidate profile 3 Years of exp in HR Operations. Good communication skill. Female Candidate preferred.

Responsibilities: Implement attendance & grievance policies. Manage compensation, statutory compliance & labour laws. Collaborate with stakeholders on policy development. Ensure HR ops excellence and having 1-3 years of HR Ops Experience Health insurance Provident fund

Handles recruitment, onboarding, engagement, performance reviews, HR ops, admin, and travel in a hybrid setup; supports HR strategy and vendor coordination. Interested applicants can connect me at 9818286206

Job Title: People & Culture Assistant HR Manager Location: BKC, Mumbai, MH. Working Hours: US shifts (7.45pm to 5.15 am) Working days: Monday to Friday (Sat-Sun fixed offs). Salary: will be aligned with experience and the last drawn salary . About the Role: We are looking for a dynamic and strong people-oriented leader to manage culture, engagement, and employee morale during the night shift. The ideal candidate will be approachable, proactive, and capable of fostering a positive work environment, ensuring that employees feel valued and aligned with the companys vision. Key Responsibilities: Drive engagement & morale among night shift employees, building a strong and connected team. Monitor workplace dynamics and proactively address concerns to maintain a healthy culture. Collaborate with the day-shift HR team as required for smooth communication and issue resolution. Ensure accurate night shift attendance management, coordinating with relevant teams for compliance. Implement team-building activities tailored for the night shift to boost motivation and collaboration. Act as a trusted mediator, handling conflicts and grievances professionally and fairly. Support leadership by providing insights into workplace culture challenges and solutions. Key Skills & Qualifications: Strong interpersonal & leadership skillsa true peoples person. Experience in employee engagement or HR, preferably within night shifts or fast-paced environments. Excellent communication and conflict-resolution abilities. Ability to manage and uplift team morale during unconventional working hours. Proactive mindset in addressing concerns and driving positive workplace culture. If you thrive in creating a connected, engaged, and motivated workforce, wed love to have you onboard! Recommended Experience: 10+ years in HR, Employee Engagement, or People Management (preferably with night shifts or 24/7 operations). Experience in conflict resolution and handling employee concerns effectively. Background in corporate culture initiatives, team building, and morale-boosting activities. Experience collaborating with cross-functional teams, including HR, operations, and leadership. Ability to manage workplace dynamics and proactively maintain a positive work environment.

Hiring for HRBP Profile Skills - HRBP, Grievances, Retention, Fun Activities Min 2 Years of Exp Salary up to 5.5 LPA Loc - Gurgaon Fixed UK Shifts Contact 8586914964 ( Nancy ) Email - nancy.imaginators7@gmail.com

HR Head will lead the HR team, Manage recruitment activities data, employee relations, performance, training, and HR policies. Requires 7+ yrs HR experience, strong leadership, legal knowledge, and HRMS proficiency.

Zonal HR Support ( HRBP) Key Responsibilities: Monthly Town Hall /Open House Sessions Objective: Enhance employee engagement, provide corporate updates, and gather feedback. Frequency: Conduct a minimum of 8 sessions per month at sites with 50+ headcount and critical locations. Key Deliverables: Explain employee benefits, corporate updates, employee welfare programs, and social benefits. Address employee queries related to salary, PF, ESIC, mediclaim, etc. Conduct employee engagement activities, including Reward and Recognition (R&R) programs where feasible. Identify high-potential employees for succession planning during interactions. Detect early signs of attrition, especially among potential HiPo employees, and take preventive measures. Documentation: Prepare detailed session reports, including attendance, feedback, concerns raised, and action items. Maintain a standard template for communication to stakeholders. Keep records of identified HiPo employees and attrition risk cases for follow-up. Communication of the Escalation Matrix Objective: Ensure employees are aware of the escalation process for timely resolution of their concerns. Key Steps: Clearly define escalation levels, including contact points and response timelines. Share the escalation matrix during town hall / open house sessions, onboarding programs, and via email/internal communication channels. Display the escalation matrix at prominent locations within each site for easy accessibility. Payroll Processing: Objective: Ensure payroll is processed without any error. Ensure all necessary mappings are completed correctly before payroll processing. Ensure all inputs and drafts are shared on time. Process Full and Final Settlements (FNF) and gratuity payments on time. Employee salary grievances need to be addressed within the timeline. 4. Fortnightly Collaboration Calls with Ops team: Objective : Foster effective communication and resolve issues promptly. Participants: Assignment Managers, Operations Officers, and Operations Managers. Frequency: Conduct bi-weekly calls with site stakeholders. Agenda: - Discuss site-level challenges, employee concerns, and operational bottlenecks. - Share updates on HR initiatives, compliance requirements, and ongoing projects. - Create and track action plans for unresolved issues. Documentation: - Maintain a record of discussions, issues highlighted, and resolution timelines. - Share minutes of the meeting (MoM) with all relevant stakeholders. 5. Monthly Meetings with New Employees (Guiding and Supporting New Employees (Direct and Indirect)) Organize casual monthly meetings for all new hires to share their experiences, challenges, and successes. This will encourage open communication and help us to get timely feedback. This involves providing comprehensive support to new employees, both direct and indirect, to help them transition smoothly into their roles and the organization. It includes offering guidance throughout the onboarding process, ensuring that new hires are familiar with company policies, culture, and expectations. Additionally, it involves addressing any questions or concerns they may have, facilitating their integration into teams, and providing ongoing assistance to ensure they feel welcomed, supported, and equipped to succeed in their new roles. 6. Attrition Management (Direct and Indirect) Attrition management refers to the strategies and processes implemented to reduce employee turnover and retain talent, focusing on both direct and indirect staff. This involves identifying the underlying causes of attrition, such as job dissatisfaction, lack of career growth, or personal challenges, and addressing them proactively. For Indirect employees, attrition management includes providing career development opportunities, fostering a positive work culture, and responding to their needs. For direct staff, attrition management involves ensuring job security, creating clear communication channels, offering training opportunities, and implementing retention initiatives tailored to their specific concerns. Effective attrition management for both groups is essential for maintaining a stable workforce, improving employee satisfaction, and minimizing the costs associated with recruitment and training new employees. 7. Compliance Management Ensure all compliance requirements are met for your assigned cluster, including maintaining up-to-date licenses and certifications. Ensure the audit scores 100%, address any discrepancies or areas of improvement. Track and report compliance status regularly, ensuring timely resolution of any non-compliance issues. Collaborate with relevant teams to ensure adherence to local, regional, and industry-specific regulations. Role & responsibilities Preferred candidate profile

Roles and Responsibilities Manage employee grievances and concerns, ensuring timely resolution through effective communication with employees, management, and external stakeholders. Develop and implement strategies to improve employee engagement, retention, and overall job satisfaction within the organization. Oversee corporate HR initiatives such as performance management systems, talent acquisition programs, and training & development activities. Ensure compliance with company policies and procedures related to employment law by maintaining accurate records of employee relations matters. Collaborate with senior leadership team members to develop business strategies that align with organizational goals. Desired Candidate Profile 2-4 years of experience in Human Resources or a related field (HRBP). Strong understanding of Employee Grievances, Corporate HR, Employee Engagement, Employee Induction, Employee Relations, Performance Management, Grievance Management, and Employee Communication. Excellent communication skills for effective interaction with employees at all levels. Ability to analyze complex problems and develop creative solutions.

Job description Roles and Responsibilities Collaborate with leadership to align talent strategies with business goals by building the right capabilities, structures, and processes across departments. Understand business priorities and workforce challenges to support people-related solutions effectively. Assist managers in forecasting workforce needs and planning for future talent requirements. Analyze internal talent trends to develop targeted HR initiatives, policies, and programs. Handle complex employee relations matters, ensuring fair investigations and resolutions. Drive employee engagement through department-level initiatives that improve team culture and motivation. Work closely with leaders and employees to foster strong working relationships, boost morale, and enhance retention Manage the performance management cyclefrom setting goals to evaluating outcomes. Provide guidance on HR policies and ensure consistent implementation. Support training evaluations and guide managers on improving their leadership capabilities. Desired Candidate Profile 8 to 12 years of experience in HR Business Partner (HRBP) roles, with proven exposure to employee relations, HR compliance, performance management, and HR initiatives in same or similar industry Strong understanding of HR operations within a corporate setting. Hands-on experience in using tools like G Suite, MS Word, and Excel. Open to working in US and rotational shifts. Perks and Benefits Competitive salary based on experience. Multicultural and international work environment. Continuous opportunities for professional development.. Shift Timing : Night shift

Role & responsibilities Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Preferred candidate profile Graduate Atleast 1-3 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Recruitment Management, HR Operations, HR Generalist Activities, Employee Relations HR Policies, Induction Program, HR Assistance, Hr. Compliance, Payroll Management, Presentation Skills, Good Communication skills etc.

Position Title: Lead HR Business Partner (Designation to be defined basis the assessment) Experience: 15+ years Qualification: MBA / PG in HR Department: Corporate Human Resources Location: Mumbai Shifts (if any): 11:00 am onwards (candidate should be flexible to work as per the business requirement) Key Responsibilities: Strategic HR Business Partnering: Collaborate with BU and client leadership to co-create and implement HR strategies aligned with business objectives. Lead the execution of people priorities through structured interventions, data insights, and continuous feedback loops. Manage HRBP support across a matrixed environment covering 500+ employees. Employee Experience & Engagement: Deliver a high-touch onboarding experience with structured induction, buddy programs, and periodic 30-60-90-day connects to build early engagement. Conduct regular pulse checks, townhalls, and engagement surveys (ESAT/NPS) to track and elevate employee sentiment. Resolve grievances proactively by maintaining an open-door culture and implementing robust issue escalation mechanisms. Manage attrition risks by identifying patterns, recommending retention strategies, and partnering with managers for interventions. Team Management & Mentorship: Lead, coach, and mentor a team of 45 HR professionals; drive capability building, performance accountability, and professional growth. Foster a collaborative, outcome-driven team culture with strong internal service delivery and stakeholder orientation. Review team outputs and ensure alignment with business timelines, compliance, and quality standards. Stakeholder Management: Build trusted relationships with key internal and external stakeholders including BU heads, delivery leads, clients, and corporate teams. Influence leadership on people-related decisions through data-backed insights, market benchmarks, and employee voice. Represent HR in business reviews and cross-functional forums to ensure alignment of people priorities with organizational goals. Transitions, Change Management & M&A Play a pivotal role in managing transitions, including workforce integration, policy harmonization, and communication planning during mergers and acquisitions. Support change management by coaching leaders, maintaining cultural sensitivity, and ensuring employee continuity. Partner with legal and compliance teams during structural changes to align employment practices and policies. Policy & Process Excellence Collaborate with CoEs to implement performance management, rewards, and talent development frameworks. Lead HR projects, process improvements, and digitization initiatives to enhance the employee experience and operational efficiency. Drive internal branding efforts in partnership with Marketing to showcase culture and attract top talent. Working Knowledge Payroll & Compliance Should possess strong working knowledge of payroll processes, statutory compliance, and labor law requirements (PF, ESI, PT, Gratuity, etc.). Ensure timely employee communication on any payroll-related matters or policy changes. Qualifications & Experience Full-time MBA/PG in Human Resources or equivalent. 15+ years of progressive HRBP experience, preferably in technology/product/global services environments. Prior experience managing teams and driving transformation at scale. Strong understanding of Indian labor laws, HR compliance, and global HR practices. M&A or transition management experience is highly preferable. Must-Have Skills Strategic HR partnering with exposure to leadership teams. Experience managing large teams and mentoring mid-level HR professionals. Employee engagement, grievance redressal, and culture-building. Strong stakeholder management, data analytics, and decision-making. Change management and M&A integration support. Proficiency with HRIS systems and Microsoft Office Suite. The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Role & responsibilities To support HR operations across multiple centers within the assigned zone, with focus on recruitment coordination, onboarding, employee experience, documentation, and basic compliance support. 1. Recruitment & Joining Coordination Coordinate with recruiters and center heads to support hiring needs. Schedule interviews and follow up for documentation and joining formalities. Ensure new joiners receive offer letters, onboarding kits, and system access on time. 2. Employee Experience (Post-Joining) Act as the first point of contact for new employees for the initial settling period. Ensure smooth onboarding experience and follow up in the first few weeks. Help resolve early-stage employee issues by coordinating with relevant departments (IT, Admin, Payroll, etc.). 3. Documentation & HR System Update Maintain employee files and ensure all documents are collected and uploaded. Update details in HRMS/HRIS and assist in generating reports. 5. Employee Queries & Support Address basic HR-related queries from employees. Escalate issues to seniors if required and ensure timely resolution. 6. Coordination with Central HR Work closely with central HR team for issuing letters, ID cards, HRMS access, etc. Support zone-wide HR initiatives and engagement activities. Key Skills: Good communication and follow-up skills Basic knowledge of HR operations and onboarding processes Familiarity with MS Office and HRMS tools Positive attitude and eagerness to learn Ability to manage tasks across multiple centers

Position/Title: Junior HR Business Partner Location: Mumbai Department: Human Resources Employment type: FTE Experience: 3+ years Qualification: Bachelor's Degree/ MBA Human Resources Shifts (if any): 11 am onwards (Candidate should be flexible to work as per business requirement) About Aeries: Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com/careers/ About the Role: We are seeking a dynamic and people-centric Junior HR Business Partner to join our HR team in Mumbai. The ideal candidate will act as a bridge between business leaders and employees, helping to drive HR initiatives and foster a culture of performance, growth, and engagement. Role & responsibilities: Partner with business units to understand workforce needs and deliver effective HR solutions. Support employee lifecycle activities: onboarding, performance management, internal movements, and offboarding. Address employee relations issues, conduct investigations where needed, and ensure fair resolution. Analyze HR metrics and provide insights to support strategic decisions. Drive employee engagement activities and initiatives. Support retention strategies through development and recognition programs Coordinate and manage rewards and recognition programs Support CSR initiatives and employee volunteering drives Conduct regular floor walks and interact with new joiners to ensure smooth integration Collaborate with central HR teams (TA, L&D, C&B) to implement programs aligned with business needs. Maintain compliance with labour laws and internal HR policies. Key Skills & Tools: Bachelors degree in Human Resources, Psychology, Business, or related field. 2-5 years of relevant experience in HR generalist or HRBP roles, preferably in a fast-paced industry. Strong understanding of HR processes, labour laws, and HR systems (SAP/Workday is a plus). Excellent interpersonal, communication, and stakeholder management skills. Proactive, data-driven, and solution-oriented mindset. Ability to work independently and collaboratively in a team. The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.