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Globiva hiring Executive For Domestic Sales || Fresher & Exp Can apply

Globiva hiring Executive For Domestic Sales || Fresher & Exp Can apply

THR Consultants

0 - 3 years

2 - 3 Lacs

Gurugram

Posted:3 weeks ago| Platform:

Apply

Skills Required

Sales Inbound Sales B2C Sales Telesales Inside Sales Outbound Process Voice Process Outbound Calling International Sales Upselling Sales Process Outbound Sales Cold Calling Domestic Calling Business Development Bpo Sales Domestic Sales International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Applicants can call to Ms

Job Summary:

Sales team

Key Responsibilities:

Customer Interaction:
Engage with customers in a professional and courteous manner, addressing their queries and concerns, and providing solutions effectively.
Documentation:
Maintain accurate and detailed records of customer interactions, transactions, and other relevant information.
Product Knowledge
: Stay informed about the process and related services to provide accurate information to customers.
Problem Resolution:
Handle and resolve customer complaints, escalating issues when necessary to ensure a high level of customer satisfaction.
Adherence to Policies:
Ensure compliance with company policies, procedures, and guidelines in all customer interactions.
Team Collaboration:
Work collaboratively with team members and other departments to enhance overall customer experience.

Education and Experience:

Both Undergraduate & Graduate candidates can apply.
0-4 years of experience preferred
Ability to effectively communicate in person, over the phone, and via email

Skills and Abilities

Excellent communication and interpersonal skills
Strong active listening and problem-solving abilities
Patience and empathy when dealing with customer inquiries and concerns
Willingness to work in a fast-paced, customer-oriented environment

Interview Process:

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