Walk-In Drive || Telesales Associate || Gurgaon

Walk-in Drive for Associates

Date:

Time:

Venue:

Contact Person:

What will you drive?

• This role involves achieving defined conversion targets.
• Guide customers looking to sell their cars by helping them list their vehicles on the portal.
• Coordinate with potential buyers to facilitate smooth negotiations and deal closures.
• Focus on maximizing conversions to meet targets and contribute to revenue generation for

the company.

• Provide customers with information about our products and services through effective and

engaging communication.

• Handle both inbound and outbound calls to address customer inquiries and resolve their

issues promptly.

• Understand customer needs thoroughly and offer suitable solutions to their queries.
• Build a strong rapport with customers to ensure a seamless and satisfying experience.
• Maintain accurate and up-to-date records of customer interactions and transactions in the

system.

• Coordinate with internal teams to ensure the timely resolution of customer concerns and

deliver a smooth journey.

• Meet daily and monthly targets related to call handling, customer engagement, and

successful conversions.

• Stay consistently updated on product features and market trends to deliver accurate, relevant,

and compelling information to customers.

Who are we looking for?

• A dynamic individual with 08 years of experience in customer support, telecalling, inside

sales, or a similar customer-facing role.

• Someone with excellent verbal and written communication skills and a strong ability to build

trust and rapport over calls.

• A proactive problem-solver who can quickly understand customer needs and offer effective,

solution-oriented responses.

• An individual who is comfortable managing payment-related discussions and can ensure a

smooth, transparent, and satisfactory customer journey.

• Someone with a target-driven mindset , capable of working in a fast-paced environment and

consistently achieving daily and monthly conversion goals.

• A team player with a positive attitude, resilience, and a customer-first approach.
• Proficiency in regional languages will be an added advantage to connect better with a diverse

customer base.