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Global Security Operations Center

5 - 7 years

7 - 9 Lacs

Warangal Hyderabad Nizamabad

Posted:10 hours ago| Platform: Naukri logo

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Skills Required

Operational excellence Security management Project management Scheduling Medical insurance microsoft Security operations Operations Technical support Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Country:

India

Work Location:

HYTGRD

Work Location:

, Telangana, India

Openings:

1

Department:

Work Mode:

On Site

Shift:

8 hours

Job Type:

(Unknown)

Experience Range:

5 - 7 Yrs.

Preferred Industry:

Any

Qualification Required:

Graduate

Salary:

INR 100000

Key Skills:

GSOC Manager for APAC

Functional Area:

Security Services
Job Introduction:

Job Title:

 Global Security Operations Center (GSOC) Manager

Location:

 Hyderabad

Client:

 ServiceNow (via G4S Secure Solutions)

Vacancy:

 1

Salary:

 Solely based on the performance of the candidate during the interview.

Reporting To:

 GSOC Manager / Regional Security Manager

About the Role
We are seeking a proactive and experienced GSOC Manager to oversee day-to-day operations of the Global Security Operations Center in Hyderabad. This leadership role ensures 24/7 operational excellence, supervises team performance, manages critical incidents, and maintains security technology systems to protect people, property, and assets.

Key Responsibilities

Team & Operational Leadership
  • Lead, train, and mentor a team of GSOC analysts ensuring high performance, effective scheduling, and regular evaluations.
  • Oversee daily operations to ensure compliance with security protocols and global standards.
  • Act as the primary point of contact for emergency and routine calls, dispatch, and coordination.
  • Promote a culture of accountability, collaboration, and operational excellence within the GSOC team.

Incident & Emergency Management
  • Respond to critical incidents, coordinate with internal teams and external authorities.
  • Escalate critical threats and complaints swiftly to relevant stakeholders.
  • Execute emergency protocols for fire, medical incidents, alarms, or natural disasters.
  • Oversee real-time monitoring and response to alarms, emergencies, and security threats.
  • Coordinate the dispatch of on-site EMS, security officers, and facilities support during incidents.
  • Act as the first point of contact for emergency communications, offering clear and composed guidance.
  • Ensure timely escalation of critical threats and incidents to relevant internal stakeholders.

System Oversight & Maintenance
  • Supervise security system functions including CCTV, alarms, access control, and communications.
  • Monitor and maintain operational status of radios, telephonic equipment, FACP, etc.
  • Ensure meticulous tracking of equipment maintenance and collaborate with IT/System teams.
  • Monitor and manage surveillance systems including CCTV, access control, radios, telephony, and alarm systems.
  • Supervise the maintenance and operational functionality of all security equipment with detailed data tracking and follow-up.
  • Assist investigations with technical support, footage reviews, badge audits, and report generation.

Data, Reporting & Project Execution
  • Analyze incidents, document findings, and produce incident trend reports.
  • Develop communication strategies for security alerts and key updates.
  • Manage projects such as system upgrades, SOP enhancements, and training rollouts.
  • Develop and implement efficient internal communication strategies during incidents.
  • Provide timely incident reports, alarm summaries, and theft or accident documentation.
  • Monitor and report on key performance indicators (KPIs) to improve service delivery.

Threat Intelligence & Investigations Support
  • Monitor global threat trends and produce advisories and intelligence summaries.
  • Support investigations with footage, badge audits, and technology-related requests.

Process & Project Management
  • Lead security-related projects including technology upgrades and GSOC process enhancements.
  • Support the development and rollout of GSOC policies, standard operating procedures, and staff training modules.
  • Drive strategic initiatives in threat intelligence, travel safety, and global emergency preparedness.

Candidate Profile

  • Gender:

         Male candidates preferred

  • Age:

         30 40 years

  • Physical Requirements:

         Minimum height of 58"; physically fit

  • Should be a fluent English speaker

Educational & Professional Requirements
  • Bachelor s degree in Security Management, Criminology, IT, or a related field
  • Preferred Certifications: CPP, PSP
  • Minimum of 5+ years progressive experience in crisis management, emergency services, or GSOC operations.
  • Proven leadership in team supervision and crisis management

Key Skills & Competencies
  • Strong command of CCTV, access control, and incident case management systems
  • Hands-on experience with Everbridge, Ontic, ServiceNow, and Microsoft 365
  • Superior decision-making, crisis response, and stakeholder communication skills
  • High emotional intelligence and meticulous attention to operational detail

What We Offer
  • Weekly Off
  • Provident Fund
  • Medical Insurance
  • Gratuity
  • Leave Wages & Bonus (as per policy)

Application Process
Submit your updated resume via WhatsApp including

Date of Birth, Height, and Weight

 .
Selection involves:
  1. Resume screening
  2. Telephonic interview
  3. Face-to-face interview
  4. Offer letter & induction training at G4S Training Center

Contact Details

Name:

 Abhay Mulik
This is a unique opportunity to lead a high-impact GSOC team for a globally renowned client, contributing to organizational resilience and safety. We look forward to your application.

Job Responsibility:

The Ideal Candidate:
Perform an action:

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