Front Office Executive

Company Description

Welcome to Gyanindit, where we believe in the transformative power of knowledge and expertise. Our motto, "Encouraging Empowerment," drives our commitment to providing exceptional expert services to help you achieve your goals. We strive to offer the guidance, resources, and support necessary to excel in your career and harness the power of technology for innovation, making a meaningful difference in the process.

Role:

Experience: 5-10 years in front office

Industry : Jewellery

Location: Guwahati

Salary: 20000 to 25000 per month in hand

Notice Period : 15 to 30 days

Role Description

This is a full-time, on-site role for a Front Office Executive located in Guwahati. The Front Office Executive will be responsible for handling receptionist duties, managing front office operations, and providing excellent customer service. Daily tasks include greeting and assisting visitors, managing phone calls, handling inquiries, and ensuring a smooth and organized front office environment.

• Serves visitors by greeting, welcoming, and directing them appropriately from the first interaction
• Notifies company personnel of visitor arrival.
• Build a long-term relationship with visitors to encourage repeat business
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Manage customer appointments and maintain schedule of events and address customer concern by providing exceptional customer service 
• Management of petty cash and also assisting with general office tasks by managing inventory and maintaining records
• Maintain accurate records of customer transactions and inquiries
• Data Management
• Support sales events and special promotions as needed

Qualifications:

• Graduation/Diploma: From a reputed institution preferably convent background 
• Strong interpersonal and communication skills(English, Hindi, Assamese)
• Ability to handle the tasks and prioritize effectively
• Proficiency in basic computer applications

Skills:

• Customer Service
• Time Management
• Administrative Tasks
• Appointment Scheduling