Front Desk Receptionist

Company Description

LightMarks Infra Pvt. Ltd, headquartered in Patna, Bihar, is an organization based in India.

Role Description

This is a full-time, on-site role located in Patna for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for managing phone calls, greeting visitors, and maintaining the reception area. Day-to-day tasks include handling receptionist duties, providing excellent customer service, performing clerical tasks, and ensuring effective communication with clients and team members.

Essential Skills:

1. Communication Skills: Verbal and written communication, active listening.

2. Customer Service Skills: Friendly, patient, and professional demeanor.

3. Organizational Skills: Multitasking, prioritizing tasks, and managing multiple responsibilities.

4. Time Management Skills: Efficiently managing time and meeting deadlines.

5. Attention to Detail: Accuracy and attention to detail in performing tasks and managing data.

Technical Skills:

1. MS Office: Proficiency in MS Word, Excel, and Outlook.

2. Phone System: Familiarity with phone systems and PBX operations.

3. Software Applications: Knowledge of specific software applications used in the industry or organization.

Soft Skills:

1. Interpersonal Skills: Building rapport with clients, colleagues, and management.

2. Problem-Solving Skills: Resolving issues and finding solutions.

3. Adaptability: Flexibility and adaptability in a fast-paced environment.

4. Professionalism: Maintaining a professional demeanor and attitude.