Front Desk Officer

Job Description

Front Desk Officer: Roles and Responsibilities 1. Reception & Guest Management o Welcome and greet guests professionally upon arrival and departure. o Maintain the reception area in a neat and presentable manner. o Look after visitor needs, including managing food arrangements for guests. o Conduct office tours for new joiners or visitors as required. 2. Communication & Coordination o Manage all incoming and outgoing calls; transfer calls as needed. o Handle company correspondence, including sorting mail and responding to emails. o Coordinate with agencies to arrange travel itineraries for directors, employees, new joiners, and trainees. 3. Meeting & Event Support o Schedule meetings, book rooms, and arrange necessary refreshments. o Assist in organizing internal events, including catering and logistics. o Prepare agendas and take meeting notes as required. 4. Administrative Tasks o Draft, format, and print business documents. o Photocopy, file, and maintain appropriate records. o Support directors with requests and ad hoc tasks. 5. Facility & Vendor Coordination o Check and maintain the facilities management checklist. o Coordinate and follow up with internet providers for connectivity and service issues. o Track and maintain records of courier dispatches and receipts. 6. Health & Safety o Ensure primary medical supplies are well-stocked and accessible. o Monitor the cleanliness and safety of shared office areas. 7. HR & Employee Support o Coordinate follow-up calls and other administrative support for the HR department. o Assist in onboarding activities and support new joiners as needed. 8. Professional Development o Attend workshops, training sessions, and conferences when requested to enhance skills and knowledge. Front Desk Officer Skills and Qualifications: * Prior Office Management Experience Preferred * Strong Attention to Detail * Ability to Work Without Supervision * Excellent Time Management Skills * Exceptional Communication and Customer Service Skills * Technical Skills, Including Proficiency With Microsoft Office Programs * Strong Prioritization and Organization Skills * Ability to Handle Confidential Information * Strong Record Keeping Skills * Presentation Skills, Including Welcoming Guests to Events; * Ability to Multitask