Front Desk Officer

2 years

1 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Front Desk Officer – Immigration Consultancy (Full-Time)

Location: Khanna

Company: Dhan Guru Nanak Overseas

We are seeking a professional, courteous, and organized Front Desk Officer to join our immigration consultancy team. The ideal candidate will be the first point of contact for clients and play a vital role in creating a welcoming and efficient environment. If you are enthusiastic about client service, well-spoken, and detail-oriented, we would love to meet you.

Key Responsibilities:

  • Greet and welcome clients and visitors in a professional manner.
  • Handle all incoming phone calls and inquiries efficiently.
  • Schedule appointments and manage the daily calendar of consultants.
  • Maintain proper records of client visits and follow-ups.
  • Respond to emails and messages promptly and professionally.
  • Coordinate with internal departments for smooth workflow.
  • Manage and maintain cleanliness and organization of the front desk area.
  • Handle document collection, scanning, and basic data entry as needed.

Requirements:

  • Minimum qualification: Graduate (Bachelor’s degree in any field preferred).
  • 1–2 years of experience in front desk/reception/customer service roles (Immigration industry).
  • Excellent communication skills in English, Hindi and Punjabi.
  • Professional appearance and a pleasant personality.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Ability to multitask and handle pressure in a fast-paced environment.
  • Strong organizational and time-management skills.

Job Type: Full-time

Pay: ₹9,000.00 - ₹15,000.00 per month

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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