Front Desk Officer

You are an experienced Front Desk Officer with 1-2 years of experience as a Front Office Executive. As a Front Desk Officer located in Padivattom, Ernakulam, you will be responsible for managing front office operations, including guest reception, visitor management, and phone/email handling. Your key responsibilities will include handling domestic and international flight bookings and travel arrangements for officials, coordinating with airlines, travel agents, and portals for efficient ticketing and itinerary management, providing courteous and professional customer service at the front desk, supporting administrative tasks, and assisting other departments when needed. To excel in this role, you should have prior experience in ticket booking for higher officials, with GDS knowledge or online booking tools being preferred. Possessing IATA certification is considered a strong advantage. Fluency in English, Hindi, and Malayalam is essential, along with strong communication skills in these languages. Proficiency in MS Office and basic administrative tools is also required. This is a full-time, permanent position with a monthly salary ranging from 20,000 to 25,000. The working schedule is a day shift from Monday to Friday, with additional benefits including health insurance, provident fund, and a yearly bonus. A Bachelor's degree is preferred for this role, along with 1 year of experience in front desk operations. Knowledge of English is required, while proficiency in Hindi and possession of an IATA certification are preferred. Join our team as a Front Desk Officer to contribute to a professional and customer-centric front office environment, ensuring efficient operations and maintaining confidentiality and professionalism in all duties. ,