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0.0 - 3.0 years

2 - 2 Lacs

Bengaluru

Work from Office

Job Title: Customer Support Executive Voice Process Location: Bengaluru (Work from Office) Company Location: Novel Tech Park, 46/4, Hosur Road, Kudlu Gate, Krishna Reddy Industrial Area, H.S.R Extension, Bengaluru, Karnataka 560068 Working Days: Monday to Saturday Interview Mode: Virtual Job Description: We are hiring Customer Support Executives for our Voice Process team in Bengaluru. This is an exciting opportunity for candidates who are fluent in English and Hindi , and passionate about providing excellent customer service. Key Responsibilities: Handle inbound and outbound voice calls with professionalism Resolve customer queries and complaints efficiently Maintain call records and update information using Google Sheets Ensure customer satisfaction through effective communication Qualifications: Education: Graduate (Any Stream) Experience: Prior customer service experience preferred, freshers can also apply Language Proficiency: Must be fluent in Hindi and English Additional Skills: Strong working knowledge of Google Sheets Job Details: Job Type: Full-time Salary: 17,000 (Take Home) Location: Work from Office (Bengaluru) Work Days: Monday to Saturday Interview Mode: Virtual Who Can Apply: Graduates looking to build a career in customer support Fluent speakers in Hindi & English Candidates comfortable working from the office Freshers and experienced candidates welcome Apply now and become a part of our growing support team!

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram, Delhi / NCR

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Job Title: International Sales Executive - NRI CTC: 2.5-4.2 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Contact Person- HR Nikita Jaiswal- 9773626804 / 9717102713 Job Summary: We are looking for International Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key Responsibilities: Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and ensure high customer satisfaction. Handle objections, resolve queries, and build long-term client relationships. Required Skills: Excellent communication skills in English (verbal & written). Strong negotiation and objection-handling skills. Why Join Us? Competitive salary with high incentives. Work with global clients in a dynamic environment. Fast-track career growth and learning opportunities. Supportive and performance-driven culture. About Policybazaar: Policybazaar is India's leading insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. With a wide range of insurance products, including life, health, car, and home insurance, Policybazaar has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer-friendly experience, ensuring that our clients are always empowered to make the right choices. As an innovative, fast-growing company, we are committed to providing growth opportunities , dynamic work culture , and learning experiences to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sector! Interested candidates can share their resume to nikitajaiswal@policybazaar.com or whatsapp to 9717102713 or 9773626804. Regards, Nikita Jaiswal Policy Bazaar Human Resource

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0.0 - 2.0 years

2 - 2 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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We are looking for smart professionals with a great attitude to make every single client interaction delightful Location - Airoli Mumbai Fresher required with good communication Designation: Customer Service Associate (Night Shift) Your Impact as a Customer Service Associate - US process Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Insurance benefits Location : Airoli, Mumbai Interested candidates, please apply directly or share your resumes on : Deepak@niitmts.com Contact - 8287583887

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0.0 - 1.0 years

2 - 2 Lacs

Pune

Work from Office

AM INFOWEB Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Key Responsibilities: Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Benefits : Competitive salary package up to CTC 20K Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049097624 Email: aman.prasad@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India

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0.0 - 3.0 years

2 - 3 Lacs

Noida

Work from Office

Immediate Hiring- Top MNC BPOs Are you passionate about communication and problem-solving? Join renowned Multinational company in Gurgaon/ Noida. Interested Candidates can call / drop your resume on- 9214101672(Nishee). Location- Gurgaon/Noida Salary- Up to 3.6 LPA (based on communication and experience) Shifts- 5/6 Days/Week | Rotational Week offs Roles and Responsibilities Manage and respond to inbound/outbound calls, emails, and live chats with clarity and professionalism. Deliver prompt resolutions, ensuring a seamless customer journey. Guide customers on product, service, billing, or account-related concerns. Maintain up-to-date records of all customer interactions in CRM tools. Follow quality standards and operational protocols consistently. Collaborate with internal teams to handle escalated issues effectively. Participate in learning sessions to stay sharp on service and product updates. Who Can Apply: Graduates & Undergraduates with strong communication skills. Open to freshers and professionals from any industry. Must have fluency in English (verbal & written). Perks of Joining: Work with globally recognized brands Learn & grow with industry-best training Supportive team environment Fast-tracked growth opportunities Performance-based recognition Interested Candidates can call / drop your resume on- 9214101672(Nishee) 7355126736(Ishware) #HiringNow #GurgaonJobs #BPOCareers #CustomerSupportJobs #FreshersApply #CareerLaunch #JobAlert #CXAssociate #TopMNCJobs#Noida.

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0.0 - 1.0 years

2 - 2 Lacs

Noida, Greater Noida

Work from Office

Desired Candidate Profile 0-1 year of experience in BPO or call center environment. Excellent English language proficiency (written & spoken). Ability to work flexible shifts including rotational shifts. Strong problem-solving skills with attention to detail. Willingness to learn new technologies and processes.

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0.0 - 1.0 years

0 - 2 Lacs

Bengaluru

Work from Office

The job opening is for "Senior Telecalling officer" in Collections calling Unit.. send resume on 9916724244 It is an Outbound Collections process. Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments. Contact debtors to inquire of their payment status. Negotiate payoff deadlines or payment plans. Have strong negotiation skills and the ability to explain financial matters firmly and clearly. Gross Salary's 18000/- In hand after deduction- 14500/-(Medical insurance and provident funds) Incentive's up-to 12000/- based on the performance every month. Kindly note: if continues 3 months achieved intensive they can get bonus on incentive up to 7-10%.

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Bengaluru

Work from Office

It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Immediate joiner preferred willing to tele collection activities good communication preferred Kannada & Telugu is Mandatory Contact HR : Simran 6303419205 Perks and benefits ESI, PF and incentive available

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0.0 - 1.0 years

0 - 0 Lacs

Hyderabad

Work from Office

Assist with market research and data analysis to support various projects. Collaborate with different departments to understand their processes and challenges. Compile and prepare reports on project Participate in team meetings and contribute ideas. Required Candidate profile Currently enrolled in an MBA program or equivalent advanced degree. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Females Preffered

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0.0 - 3.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Conduct cold calls to potential clients to identify their needs and provide solutions. Showcase properties to clients based on their requirements and preferences. Develop strong relationships with existing clients by understanding their needs and providing personalized services. Collaborate with other team members to achieve sales targets. Generate leads through various channels such as social media, online portals, and networking events.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Ulhasnagar

Work from Office

Roles and Responsibilities Provide exceptional customer support through phone calls to resolve customer queries and concerns. Handle international voice process calls with fluency in English language. Offer solutions to customers' issues in a timely and professional manner. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve daily targets and goals. Desired Candidate Profile HSC/Graduate freshers are welcome. Excellent communication skills in English language (written & spoken). Willingness to join an international BPO environment. Shift timings : 24/7 Rotational Shifts. week Off : 2 Rotational Week Off Salary : Freshers - 14k & experience upto 20k. Immediate Joiners Hiring Boundary 1. Panvel to Chembur 2. Panvel to Thane 3. Ghatkopar to Ambarnath Contact Details Number : 7304635458 Email : RituKaurR@hexaware.com

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0.0 years

2 - 2 Lacs

Bengaluru

Work from Office

Role & responsibilities Company Name:-Vyapar PVT LTD Responsibility Attend incoming customer calls and take appropriate action and ensure there are no escalations on the service provided. Should be able to answer calls timely ensuring adherence to the process standards. Follow up customer calls wherever is necessary Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Follow established processes and procedures to maintain service quality. Core Responsibilities: Customer Support: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensuring a positive experience. Log customer concerns and follow up until resolved. Lead Generation: Identify and qualify sales opportunities during support interactions, and reach out to potential users to introduce the software. Desired Skills and Requirements: Exp : 0 Any Graduate Pass 2023 Having accounting knowledge is a plus. Languages : English & Hindi Other Mandates: Office-based work and weekly 6 days work. Benefits : Full-time job Incentive Mediclaim benefits (Self + Spouse + Children + Mother & Father) Attendance Incentive NOTE : You can bring your friends along if looking for a job. Company Website : Address : Simply Vyapar Apps Private Limited, 24th, 150/2 Enzyme Diamond, 7th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 Regards Pavana 7760687202 Preferred candidate profile

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0.0 - 1.0 years

0 Lacs

Hyderabad

Work from Office

Backed end operations for our food business: Handling the samples and the certification entry

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0.0 - 1.0 years

1 - 1 Lacs

Barmer

Work from Office

Responsibilities: * Promote products to healthcare professionals * Meet sales targets through effective communication * Maintain customer relationships * Report on market trends and insights CV @ HR@AUSTROLABS.COM Sales incentives Food allowance Travel allowance

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0.0 - 1.0 years

0 - 1 Lacs

Chennai

Work from Office

Job Fair!!! Company Name ICCS TNEB Opening for Tamil VOICE PROCESS (INBOUND CUSTOMER CARE) We need immediate joiners only JOB LOCATION: CHENNAI (Mount road) REGIONAL LANGUAGES: TAMIL required WALK-IN TIME: 10AM - 4PM LOCATION: TNEB PROCESS -MOUNT ROAD TNEB Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai Requirement : Tamil Job Description: Mount road: We are hiring for TNEB Customer care role-10 openings Tamil inbound voice process Walkin for Interview between 10AM to 4PM Interview Date: 28/06/2025 to 30/06/2025 Address: TNEB Corporate office building, Minnagam building 1st Floor, Anna salai, Mount road, Opp Geetham hotel, Near Mount road LIC stop Chennai Carry updated CV and all academic certificate Xerox copies Qualifications: Any degree/Diploma (with arrears also can apply) CTC: 12366+OT +Attendance Bonus Shift : Rotational shift timing : (8AM to 2PM) (2days) (2PM TO 8pm) (2days) (8PM TO 8AM) (2days) OR (8AM TO 8PM) (2days) Week off : Rotational week off Night shift timing : (8PM TO 8AM) (4days) Week off : Weekly 3 week off Interested candidates Share your Resume: contact number: 9444630696 Nivarthana HR Kindly call to schedule your Interview Mention in Resume (NIVARTHANA) Refer your Friends ALL THE BEST

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0.0 - 1.0 years

2 - 2 Lacs

Pune

Work from Office

International Voice Process - Customer Support Criteria - Any Graduate Fresher can apply Salary - 18-22k in hand + Allowances Location - Pune WFO - 5 Days Working Night Shifts Immediate joiners Contact - 8890492756(HR Bhoomi)

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0.0 - 1.0 years

0 - 1 Lacs

Chennai

Work from Office

Job Fair!!! Company Name ICCS TNEB Opening for Tamil VOICE PROCESS (INBOUND CUSTOMER CARE) We need immediate joiners only JOB LOCATION: CHENNAI (Mount road) REGIONAL LANGUAGES: TAMIL required WALK-IN TIME: 10AM - 4PM LOCATION: TNEB PROCESS -MOUNT ROAD TNEB Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai Requirement : Tamil Job Description: Mount road: We are hiring for TNEB Customer care role-10 openings Tamil inbound voice process Walkin for Interview between 10AM to 4PM Interview Date: 26/06/2025 to 29/06/2025 Address: TNEB Corporate office building, Minnagam building 1st Floor, Anna salai, Mount road, Opp Geetham hotel, Near Mount road LIC stop Chennai Carry updated CV and all academic certificate Xerox copies Qualifications: Any degree/Diploma (with arrears also can apply) CTC: 12366+OT +Attendance Bonus Shift : Rotational shift timing : (8AM to 2PM) (2days) (2PM TO 8pm) (2days) (8PM TO 8AM) (2days) OR (8AM TO 8PM) (2days) Week off : Rotational week off Night shift timing : (8PM TO 8AM) (4days) Week off : Weekly 3 week off Interested candidates Share your Resume: contact number: 9444630696 Nivarthana HR Kindly call to schedule your Interview Mention in Resume (NIVARTHANA) Refer your Friends ALL THE BEST

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0.0 - 5.0 years

2 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Job Description of Relationship Officer (Third Party Payroll) Role: Relationship Officer (Third Party Payroll) Department : All Banking Loan Product like Home Loan, Mortgage Loan, Business Loan, Merchant Acquiring Business, Personal loan, Credit card, and Agri Product etc. Qualification: Graduate/UG Experience : Banking Product sales exp. of 0.6 to 5 Years (Fresher also eligible) Age: Below 40 years Two-wheeler : Required Compulsory Location: All over Pune Job Profile: To drive Banking Product sales business Generate Leads by conducting activities & drives both in the branch as well as in all attached Locations, dealerships and other sourcing points as identified from time to time Work closely with respected Branch Head, other team members in the branch. ROs from other verticals & Circle Managers. Ensure Proper Reporting, Attendance for Training - Review Meetings & Participation in CO / Circe / Cluster / branch level drives. Ensure leads and business is generated for Banking Products for the branch To coordinate with Leads & Sales Managers of all products and ensuring all leads are responded properly on time. To cross sell other products time to time. If anyone interested in this job, Please share your Updated Resume or Call on below Contact Number Prakash - 7776020287 Address:- 2nd floor, NextGen Avenue, above SBI, next to Bitwise, Bhairatwadi, Behind JW Marriott hotel, Pune, Maharashtra 411016

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0.0 - 1.0 years

1 - 2 Lacs

Noida

Work from Office

Fresher's willing to work in US Shift (night shift) may apply !!! Role & responsibilities Receives documents from both electronic and hard copy form for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose, creating a database of information. Classifies documents based on contract requirements. • Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to appropriate next level. Requirement Excellent communication skills and Interpersonal skill. Only Fresher's willing to work in US Shift (night shift) may apply. Non Technical Graduate and post graduate fresher's are eligible. Flexible and eager to learn Perks and Benefits Cab facility. Monthly meal vouchers. 5 days working a week. Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Open to work in night shifts- Yes/No Notice Period- Current Location- Current CTC- Expected CTC- Kindly mention Fresher and your name in subject line

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0.0 years

2 - 2 Lacs

Gurugram

Work from Office

Hiring for US Healthcare - Blended Process Graduate Freshers can apply. NO BE/B.Tech Good Comms Skills Required Salary 16k inhand Fixed Night Shifts Sat/Sun Fixed Off Meals Medical Allowance Both side cabs Gurgaon Call/WhatsApp Muskaan 9218076434 Required Candidate profile Candidate must have good communication skills. Must be comfortable with complete night shifts. Should have all the documents of education Must be and immediate joiner Walk-in Interviews only Perks and benefits Incentive Cabs Meals Medical Allowance Sat/Sun off

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0.0 - 1.0 years

0 - 2 Lacs

Chennai

Work from Office

Role - Process Executive - Non Voice Process An Executive in the Data stream is responsible for transcribing information from a variety of sources into a standardized database system according to pre-defined rules. S/he has to ensure that all rules are followed in cleansing the data and the data is transferred accurately. When required, s/he will undergo supplemental or developmental training required on skills or processes. Although an individual contributor, s/he will be instrumental in ensuring harmonious working of the team. ESSENTIAL QUALIFICATION: Freshers who are ready to join immediately Graduate with mandatory documents like provisional or degree certificate Flexible to work in night shift timings and work from office Excellent Communication skills in English, both verbal and written Knowledge of basic Insurance and insurance related concepts ESSENTIAL SKILLS/PERSONALITY TRAITS: Resources executing day to day activities of the engagement Strong analytical, logical and data management skills preferred Service Excellence orientation MS Office Skills Basic keyboarding skills and computer skills of data entry Personal effectiveness skills Prioritizes and tracks own activities Follows documented processes Documentation of own work on a daily basis Interpersonal skills Keeps own work aligned with teams requirements OPERATIONAL RESPONSIBILITY: Read shift preparatory notes, with specific reference to any process changes Timely Downloading of data files Check of data in files for correctness Enter data from files / images into the database system Rework data found to be inaccurate (either self check or other QC check) Record data relating to production statistics, end-user related notes, etc as appropriate Record attendance and time-sheet related data Compliant to Organizational Policy Validate own employment related records and update as necessary Undergo skill / process related training as required

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3.0 - 8.0 years

4 - 7 Lacs

Bengaluru

Work from Office

About NIIT NIIT is a global leader in Skills and Talent Development, established in 1981, with operations across 40 countries. The organization provides training and development solutions for individuals, enterprises, and institutions. NIITs programs are designed to meet the evolving demands of the global workforce and foster industry-ready professionals. Job Description: We are seeking a highly motivated and dynamic Industry Collaboration and Placement Executive to join our team at NIIT Limited. The ideal candidate will play a pivotal role in establishing and nurturing relationships with enterprises and corporate organizations, facilitating the placement of NIIT students into professional practice (Internship) and full-time job roles. This position is critical to our efforts to bridge the gap between education and industry, ensuring our students are well-placed within leading companies. Key Responsibilities: Industry Collaboration & Client Relationship Management: Establish and maintain relationships with corporate clients. Act as the primary point of contact for organizations seeking to hire NIIT students, including for Professional Practice and full-time roles. Engage in sales and marketing efforts to promote NIITs offerings in providing trained talent to the industry. Manage client expectations, working closely with both internal stakeholders and external clients to align on recruitment goals and job requirements. Placement Coordination: Organize placement drives at NIIT locations or client premises, ensuring seamless execution and student participation. Match student profiles to job descriptions (JDs) and collaborate with employers to ensure the best fit for both candidates and organizations. Provide guidance and feedback to students during the placement process, offering interview preparation and career counselling as needed. Technology & Market Understanding: Demonstrate a strong understanding of IT roles and the technology sector to effectively profile candidates and align with relevant job roles. Keep abreast of trends in the IT education sector, including changes in job requirements and new technologies. Travel & On-site Engagement: Willingness to travel to meet clients, arrange placement drives, and represent NIIT at external events and job fairs. Required Skills and Qualifications: 3-4 years of relevant experience in IT recruitment or placement. Strong selling and presentation skills, with the ability to clearly communicate value propositions. Excellent relationship management skills and the ability to connect with corporate organizations, enterprises, and educational institutions. In-depth knowledge of the IT hiring landscape, with prior experience in Edtech, engineering student placements, or experience in placing freshers in private universities. Familiarity with various IT roles, technology domains, and industry requirements. Proven ability to match profiles to job descriptions and manage the full recruitment cycle. Excellent verbal and written communication skills. Ability to travel as needed to meet clients and coordinate placement drives. Based in Mumbai or Pune (Preferred). Desired Experience: Experience working in the IT education industry, with a strong understanding of the IT market and recruitment trends. A strong network of past clients and contacts in the IT and ITES sector. Why Join NIIT? At NIIT, we are passionate about transforming lives through education and learning. As part of our team, you will have the opportunity to make a significant impact by directly contributing to the career growth of our students and fostering meaningful industry relationships.

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0.0 - 4.0 years

0 - 3 Lacs

Bengaluru

Work from Office

Required Skills: Descent English Communications Skills (Verbal and Written) Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues or network concerns. 2. Diagnose, Prioritize, Troubleshoot and Resolve IT incidents reported by the users via Telephone, Chat, Email or Walk-Ins. Who is Eligible : Any Graduate/Post-Graduate (Full time) Who is Not Eligible : Under Graduate / Distance Learning Graduate / Yet to appear final year exam / Already attended the Interview for this position in last 6 Months.

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0.0 - 4.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for Premium International Process We are looking for Voice Process - Inbound (International) who has prior experience in international US/UK voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office Shift: Day/ Night Shift Work Experience 0-45 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category Premium International customer service process Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience B.Tech and MBA Freshers are not Applicable Note : Please carry your hard copy resume and Id proof.

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0.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Role & responsibilities Job Title: Data Analyst Location: RMZ Infinity, Bengaluru. Role is for the Data Solutions team which performs data cleanse before the assets are migrated from Legacy to CPQ. Job Role - Contractors will be formally trained on how to perform certain checks between various systems viz., Siebel, Sales Force, SAP. They would need to analyse the gaps, errors and discrepancies and raise it with SoS teams to get the issues fixed. Likewise, they will also work on post migration related issues. They will also be trained on Order processing and fixing any discrepancies in the systems on the data errors Preferred candidate profile

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