Floor Supervisor

Workshop Floor Supervision: Monitor daily vehicle servicing, repairs, diagnostics, and delivery. Allocate jobs to technicians based on skill, urgency, and job type. Quality Control: Ensure all service and repair work meets OEM (Original Equipment Manufacturer) standards. Conduct road tests or inspections before job closure. Customer Coordination: Coordinate with service advisors on customer complaints, job status, and delivery timelines. Time & Productivity Management: Track technician efficiency and workshop productivity. Ensure timely job completion and minimum vehicle backlog. Team Supervision: Supervise mechanics, electricians, washers, and helpers. Provide technical guidance and hands-on support when required. Job Card & Documentation: Ensure proper job card opening, work recording, parts usage, and job card closure. Parts Coordination: Coordinate with the parts department for the timely availability of required spares. Safety & Cleanliness: Ensure compliance with workshop safety protocols and cleanliness of bays and tools. Training & Skill Development: Identify training needs and support skill development of workshop staff. Reporting: Submit daily and weekly reports on work status, technician performance, and workshop output.