Floor Manager

A floor manager oversees daily operations and staff in various settings like retail, hospitality, or a studio, ensuring smooth workflow and excellent customer experiences. They manage staff, address customer concerns, and maintain a positive work environment. Essentially, they are the point person for front-line activities, focusing on operational efficiency and customer satisfaction. Key Responsibilities:

• Team Management:Hiring, training, and developing staff, creating work schedules, assigning tasks, and monitoring performance.
• Operational Oversight:Managing daily operations, ensuring smooth workflows, and maintaining a clean and organized environment.
• Customer Service:Addressing customer inquiries and complaints, resolving issues, and implementing strategies to enhance customer satisfaction.
• Inventory Management:Monitoring inventory levels, coordinating restocking, and ensuring accurate product pricing and presentation.
• Compliance:Ensuring adherence to company policies and procedures, maintaining a safe and secure environment.
• Performance Management:Providing feedback, recognizing achievements, and handling disciplinary issues.
• Communication:Acting as a liaison between staff, management, and other departments.
• Sales & Profitability:In retail settings, they might focus on increasing turnover and maximizing profitability.
• Studio Production:In a studio, they relay cues between the director and talent on the studio floor, ensuring smooth production flow.

Skills and Qualifications:

• Leadership and Management: Ability to motivate, guide, and supervise a team.
• Communication and Interpersonal Skills: Strong verbal and written communication skills are essential.
• Problem-Solving and Decision-Making: Ability to quickly assess situations and make sound decisions.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a structured work environment.
• Customer Service Orientation: Focus on providing excellent customer service and resolving issues effectively.
• Product Knowledge: Understanding of products or services offered by the business.
• Technical Skills: Depending on the industry, may require knowledge of POS systems, inventory management software, or studio equipment.

Contact - 9310699721

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person