Fitness Consultant

Job Description This job is provided by apna.co Job Description: We are looking for dynamic and target-driven sales professionals to drive gym membership sales. Your role will be to engage with potential members, understand their fitness needs, and convert them into long-term customers. Key Responsibilities Lead Generation & Follow-ups – Engage with walk-ins, handle inbound inquiries, and proactively reach out to leads via calls, emails, and WhatsApp. Membership Sales & Conversions – Sell gym memberships, upsell personal training packages, and offer promotional deals. CRM Management – Use cult.fit portal to track leads, manage follow-ups, and update member records. Customer Engagement – Provide an excellent customer experience, address objections (pricing, timing, fitness doubts), and ensure high conversion rates. Partnerships & Offline outreach – Build relationships with corporates, apartment societies, and influencers to drive group memberships. Sales Targets & Incentives – Consistently achieve or exceed monthly sales targets to earn attractive incentives. Day In Membership Consultants Life Lead Engagement & Follow-Up Contact leads promptly after receiving them from the Customer Officer. Qualify leads by understanding their fitness goals, budget, and past gym experience. Follow up consistently via calls, WhatsApp, SMS, or emails. Conduct Sales Consultations Schedule and conduct in-person or virtual consultations. Give gym tours(or get it done through fitness manager),showcasing facilities, trainers, and services. Explain membership plans, pricing, and value propositions. Handle objections and concerns (e.g., pricing, commitment, past experiences). Offer Personalized Membership Plans Suggest the best membership plans based on the lead’s fitness needs. Upsell or cross-sell premium plans, personal training, or additional services. Provide limited-time discounts or exclusive offers to close sales. Drive Sales Conversion Maintain high conversion rates by using persuasion techniques. Create urgency (e.g., “limited slots,” “offer expires soon”). Process payments and ensure smooth onboarding for new members. Maintain CRM & Lead Tracking Update the CRM system with lead status, interactions, and follow-ups. Track conversion rates and identify bottlenecks in the sales process. Customer Retention & Referral Generation Check in with new members after onboarding to ensure satisfaction. Encourage referrals by offering incentives. Promote special events, challenges, or programs to boost engagement. Show more Show less