1486 Email Support Jobs - Page 47

Hiring for Email Chat Support & Voice Process / Semi voice Graduation not mandatory Good Communication required Immediate joining Day Shift More info pls call HR Janani - 6382190298 & HR - 7826016280 Required Candidate profile BPO, Voice Process, Email Chat Support, Semivoice, Voice Process, Banking process, Collections, Customer service, Call Center, Customer Support, Telecalling, Tamil, Malayalam, Hindi Perks and benefits PF & Incentives

NON Voice Process

Job Title: International Chat Process Location: Gurgaon Shift: Rotational (24x7), 5 working days Eligibility: Graduates/Undergraduates (freshers & experienced up to 5 years). Excellent English communication skills (written & spoken). Comfortable with rotational shifts. Responsibilities: Handle international client queries (chat-based). Ensure prompt and high-quality resolutions. Salary Range: 15,000 - 35,000 in-hand per month + Incentives + Transport + PF Why Join Us? Global exposure (UK, US, Australia). Growth opportunities in a supportive environment. Apply now to kickstart your career! Interested candidates kindly share your CV: HR Tanu - 7384484039 HR Khushi - 8532070200

Tech Mahindra hiring for Domestic/International (Blended/Inbound Voice) Contact- HR Mayuresh 8830743694 8830743694 / Arya 8080888419 / Rajeshwari 8209337412 (Call/WhatsApp) NOTE: Interview process for both verticals will be conducted at Sharda Center, Tech Mahindra between Monday to Saturday - Timing between 11:00am to 5:00pm Work Location for Domestic- Tech Mahindra Sharda Center Opp. to Persistent Systems Erendwane, Nal Stop, Pune Work Location for International- Tech Mahindra Hinjewadi Phase 3(Both Way Cab facility) Role & responsibilities Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services. Manage International/Domestic inbound customer calls with a focus on providing exceptional service and resolving inquiries. Listen actively to customer needs, concerns, and feedback, and respond appropriately. Accurately document customer interactions and update records in the CRM system. Collaborate with team members and other departments to resolve complex issues. Required profile Min 06 month of international Voice experience. Freshers can apply for Domestic Inbound Voice Process In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges and taxes) Experience resolving customer issues in billing, Demonstrated communication skills. The clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situations with customers. Strong ability to multitask and take fast decisions independently. Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries. Perks and Benefits (International) Cab Facility both ways [ Pick up and drop within Transport radius. Immense Growth Loyalty bonus upto 20kinterview Rounds: 1st Level - UAT / Operations 2nd Level - Versant [ Need to score 60 and above]

OPENING FOR Process Associate- Non-Voice Process - 5 Days Working Graduation Must Required

Role & responsibilities Provides a full range of customer service for products in a prompt, efficient and professional manner. Installs software programs and troubleshoots operating systems, software, and hardware. Understands customer needs and recommends appropriate solutions. Prepares work orders for maintenance requests after determining if field visits are required and ensures appropriate follow-up procedures are met. Troubleshoots PC/email/modem/home networking problems and escalates advanced troubleshooting. Problems to technical support groups when appropriate. Maintains accurate problem call tracking in the helpdesk ticketing system. Possesses an excellent knowledge of windows and Macintosh operating systems, internet/IP, web. Browsers, e-mail, and other PC operating and connectivity technologies. Diagnoses PC hardware, software, operating system and cable modem and cabling issues. Remains abreast of new products and technology. Consistently demonstrates ability to meet higher performance expectations (increased KPI/MPS). Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable. Schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Preferred candidate profile Tertiary qualification in Electrical/Electronic Engineering is preferred. Training in handling telephone calls is an advantage. Call center experience is desirable. Product design/development/management experience is desirable. Preferred Skills: Provide best-in-class customer technical support with a focus on consumer trends, continuous improvement, and the use of technology. Responding to technical queries from customers and consumers on products; identifying causes and taking corrective action. Process, warranty, and spare parts orders in a timely and proficient manner. Sourcing and maintaining relationships with service agents, including authorizing service agent invoices, and reviewing customer and service agent disputes. Manage warranty service jobs including scheduling of labour and dispatch of materials. Liaise with relevant departments on technical policies and product training. Review reasons for customer returns/complaints and implement corrective action. Assist in organizing the technical training requirements of customer service staff. Ensure all incoming customer technical calls and emails are answered promptly and quality service is provided in dealing with such queries and issues. Assist in the provision of technical literature/information to customers. Previous experience in consumer electrical products such as lighting, ceiling fans, security camera, wiring accessories and SMART products is highly desirable. Personal Attributes and Skills: Able to work both in an autonomous and team-oriented environment. Ability to handle difficult customer queries or complaints. High level communication skills, both written and verbal, and rapport-building ability over the telephone Self-motivated with a high focus on end delivery and results Organisation, time, and priority management skills Attention to detail. Focus on how our actions impact the customer”. Excellent phone manners and “patience with customers” are essential.

Role & responsibilities Processing Membership / Claims transactions or a health care project Work Timings: 5 PM to 2:30 AM IST WFO/WFH: Work from office Qualification Any Graduation (BCom, , BA, BBA Etc) Both way cab Only Fresher Preferred candidate profile Only 2024 passout students only Recent Graduates both way cab Night shift

Designation: Business Associate - 70% Email chat and 30% Voice Qualification: Graduation Language skillset: Hindi or Malayalam or Kannada or Tamil with Good English communication skills Call : 9380108440

Job Title: Data Entry Executive – Finance (Night Shift) - Location: Satpur MIDC, Nashik – 422007 -Shift: 8.5 Hours | Night Shift -Type: Full-Time -Salary: 13K To 14K -Openings: 50 -Education: B.Com / M.Com / BBA / MBA (Finance) Required Candidate profile Eligibility: Typing Speed: 25+ WPM Basic knowledge of loans, balance sheets, KYC, computers & MS Office Contact to Apply: HR Omkar – WhatsApp/Call: 9822644197 Perks and benefits High Incentives and growth opportunities.

Job Title: Data Entry Executive Finance Department (Night Shift) Location: Satpur MIDC, Nashik - 422007 Number of Openings: 50 Salary: 13,000 14,000 per month Job Type: Full-Time, Night Shift Shift Duration: 8.5 hours (Night Shift) Key Responsibilities: Accurate and timely data entry related to loan and balance sheet documents. Review and verify KYC (Know Your Customer) documents for completeness and accuracy. Basic financial data handling and reporting. Ensure compliance with internal guidelines and data privacy protocols. Coordinate with internal teams for information validation. Eligibility Criteria: Educational Qualification: B.Com / M.Com / BBA / MBA (Finance) Typing Speed: Minimum 25 words per minute Basic Knowledge of: Loans and Balance Sheets Computers and MS Office tools KYC documentation Experience: Freshers are highly encouraged to apply. Experienced candidates are also welcome if comfortable with the offered salary. How to Apply: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Omkar Mob No :- 9822644197

Hiring Alert at AXA Global Business Services (AXA GBS) !! Join us for a Walk-In Drive for International Voice Process, Chat Support & Email Support Process on 26th May 2025 and 29th May 2025. Work Location: Ecopolis, Yelahanka & Manyata Tech Park (depending on business need) Shift Timings: Rotational Shifts (between 7:45 AM and 1:30 AM) Working Days: 5 days working with 2 days rotational off Education: Graduate (Candidates from MBA/MCA/BCA/B. E./BTech/MTech/B.Sc. CS/B.Sc. IT are NOT eligible) Notice Period: 0 to 15 days

As a Sr. Community Associate, Email Support you are responsible for providing excellent front-line customer support via email to our growing Community. You will triage and respond to high volumes of time-sensitive customer inquiries--related to orders, their account, and provide detailed product education. Our goal is to maintain a high level of customer satisfaction while assisting with a seamless user experience. Your ability to investigate, resolve issues, and communicate effectively will be critical in maintaining Poshmarks high standards of customer satisfaction. The ideal Sr. Community Associate... understands empathy is the key to helping others exercises strong problem-solving skills and resourcefulness showcases endless patience and contagious positive energy has excellent written and verbal English communication skills Is self motivated and thrives working independently Responsibilities: Engage with Poshmark users via email support Respond to users in a timely, friendly, and professional manner Demonstrate empathy through thoughtful and prompt resolutions for the Community Research, troubleshoot, and recommend solutions for open orders and account-related issues Gather feedback and suggestions from the Community Strive to exceed Volume, First Response Time, Resolution Rate and CES (Customer Effort Score) goals Help with side projects and administrative work as needed Flexibility to work on holidays and occasional overtime, as required. This role will be fully Remote, 5 working days/week, between 11:30PM - 8AM IST. Requirements: Should be based in Chennai or within Tamil Nadu State, India. This role will be fully Remote, with 5 working days/week, 9 hrs/day between shift hours of 11:30PM - 8AM IST. Must have between 3-6 years of work experience in customer service or community support, particularly in e-commerce. Customer service via email using Salesforce or previous support experience dealing with US-Based customers preferred. Strong computer navigation and typing skills Excellent written and verbal English communication skills, with keen attention to detail Willing to work on holidays and provide support over weekends, as required Problem-solving mindset with the ability to work independently and as part of a team Ability to collaborate and interact with managers and peers primarily from the US office headquarters with professionalism Enthusiastic about community, customer service, and spreading love and kindness Endless patience and a positive attitude with the ability to turn a negative into a positive. Competitive by nature; thrives off the success of a team Believes that helping users is crucial to the growth and success of the company 3 Months Accomplishments Comprehensive onboarding and hands-on training during the initial weeks Exhibit strong typing skills Exhibit strong Salesforce Service Cloud and G-suite tools navigation Self-motivated, independent, transparency in communication and collaboration with local India-based managers and US headquarters managers via Slack/Zoom. Independently handle Tier 2 cases (Shipping/Tracking/Delivery related post-order issues) with efficiency and accuracy 6 Months Accomplishments Seamlessly navigate through all Tier 2 scenarios with ease and accuracy Handle escalated cases independently with minimal manager guidance Provide resolutions that adhere to company policies, guidelines, and terms Meet and exceed established daily case goals on a consistent basis 12+Months Accomplishments Handle escalated cases independently without manager guidance Potential to begin providing mentorship and guidance to new team members and peers Begin contributing to team initiatives

Hiring for International Non Voice Process Requirements: Graduates & undergraduates can apply!!! Freshers & Experienced can apply!! Excellent communication in ENGLISH !! Flexible to work in Rotational shifts!!! Candidates in Bangalore are preferred!! Immediate joiners only!!!!!! Job Description: We are seeking a detail-oriented and customer-focused professional for our Non-Voice Process role. In this position, you will handle customer inquiries, support requests, and issue resolution through written communication channels such as email and chat. The ideal candidate will have strong written communication skills, the ability to manage multiple tasks efficiently, and a commitment to delivering high-quality customer service. Roles and Responsibilities: Respond to customer inquiries via email and chat. Resolve customer issues by providing accurate and timely information. Document all interactions and resolutions in the system. Handle multiple customer requests simultaneously with efficiency. Escalate complex issues to appropriate teams when necessary. Maintain a high level of accuracy and attention to detail in communication. Ensure customer satisfaction by delivering prompt and professional service. Follow company guidelines and procedures for handling customer interactions. Shifts: Rotational shifts!!! (5 days working & 2 days off) Salary : 3.5- 4.5 LPA Location: Bangalore Interested candidates can contact : 8310391640 (HR Rusha) OR Share your resume to rusha@yourpitchh.com Looking For Immediate Joiners Only!!!!

\Executive Support: o Manage and optimize the Directors complex calendar, including scheduling meetings, travel arrangements, and key events. o Prepare briefing materials, agendas, and presentations for meetings. o Handle confidential information with utmost discretion. o Coordinate and prioritize incoming communications (emails, calls, documents) for the Director. Project & Office Management: o Oversee key projects and initiatives on behalf of the Director. o Manage workflows and deadlines to ensure timely completion of tasks. o Lead and mentor junior administrative staff and executive assistants. Stakeholder Engagement: o Serve as a liaison between the Director and internal/external stakeholders. o Draft and review correspondence, reports, and presentations. o Coordinate with other departments to facilitate smooth operations. Event & Travel Coordination: o Arrange complex travel itineraries, including visas, accommodations, and logistics. Strategic Support: o Assist in preparing strategic documents, reports. o Conduct research and compile data to support decision-making. o Anticipate the Directors needs and proactively manage tasks and issues. o Play as a role of CRM to maintain the good relationship with the existing clients. Skills: o Exceptional organizational and time-management skills. o Strong written and verbal communication abilities. o Good listening skills. o High level of discretion and confidentiality. o Proficiency in MS Office Suite, Google Workspace, and proficiency in any software . o Strong problem-solving skills and adaptability in a fast-paced environment. Strategic thinking and problem-solving Proactive and resourceful High emotional intelligence and interpersonal skills Leadership and team management.

International process non-voice process c)comfortable with night shift SHIFT TIME-Rotational shift WORKING DAY-mon to sat/ Sunday off Responsibilities: Handle inbound and outbound customer calls efficiently. Resolve customer queries and complaints professionally. Maintain customer satisfaction and build strong relationships. Document customer interactions for future reference.

Hiring Alert: Customer Support Analyst Wanted! Are you passionate about building a team of Service First-driven individuals who want to exceed expectations? If you're a builder, problem solver, and love the fast pace of a startup, its time for you to apply now! Role: Customer Support Specialist Job Location: Hyderabad Work mode: Onsite (Hybrid) Rotational Shifts Key Responsibilities: - Maintain high customer satisfaction, focusing on providing the best customer support - Interact with customers via phone, chat, and email to proficiently troubleshoot and resolve basic issues - Accurately capture case notes and manage cases for clear, concise, and actionable resolution - Quickly identify complex issues and gather information to escalate to senior support team members - Author, edit, and publish quality Knowledge Base content to improve self-service resources - Accurately link and categorize cases to inform root cause analysis - Support job seekers and applicants on using our marketplace platform - Experience with an international company is a plus - Work within defined SLAs, analyze critical client issues, and handle time-sensitive projects - Should be okay working on rotation and weekend shifts (24/7 coverage) - Able to handle projects individually and invest time in learning the product About You: - 2+ years of applicable experience in product-led customer support - Detail-oriented especially while troubleshooting client issues - Ability to communicate concisely and impactfully with clients and internal stakeholders - Strong verbal and written communication skills - Experience in handling client calls is an advantage

Key Responsibilities: Handle customer queries via email, chat, or ticketing systems Ensure timely and accurate data entry, verification, and processing Resolve issues within defined turnaround times and ensure customer satisfaction Maintain updated knowledge of client products and service Follow standard operating procedures and adhere to company guidelines Collaborate with internal teams to ensure seamless operations Required Skills & Qualifications: Excellent written communication skills in English Strong attention to detail and analytical ability Good typing speed with accuracy (minimum 30-35 WPM) Proficient in MS Office and basic computer applications Ability to work in rotational/night shifts Minimum qualification: Graduates preferred Prior experience in a BPO or back-office environment is a plus Note : Kindly Mention HR name as Nawaz khan on above the CV while coming for Walk-in Interview Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office