2045 Email Support Jobs - Page 45

Req ID: 327139 We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Bangalore, Karntaka (IN-KA), India (IN). India "“ Work from Office Competitive Salary & Benefits Role Overview The Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Role Responsibilities : Manages customer interactions & records reported issues in the ITSM Identifies issues, apply fixes and investigate root causes using internal instructions. Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone ,e-mail and chat Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner Key Skills Ideally University education, preferably technical degree, or Microsoft certifications Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications Willing to work from office 5 days in a week. Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills Excellent communication and customer service skills Fluency in English language Flexibility to work in rotational shifts (24/7).

We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect through call/whatsapp to Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com

We are Hiring for Email process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 25K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Required: Strong written and verbal communication skills (English) In-depth technical knowledge and troubleshooting ability (especially on Apple devices like Mac) Good problem-solving and customer handling skills Willingness to work in US rotational shifts Work Mode: Work from Office (Whitefield, Bangalore) Process: Technical Chat Support Shift: US Rotational Shifts Working Days: 5 days/week (2 rotational offs) CTC: Up to 4.8 LPA + Attractive Incentives Immediate Joiners Only How to Apply: Call and book your interview slot: 7829336202 / 7829336034 / 9380300644 /6360905880

MNC Hiring Webchat & International Voice Process Client Partnered with Campusmarg Location: Hyderabad Work Mode: Work from Office Openings for Freshers & Experienced Candidates 1 Webchat Customer Support Non-Voice Process Job Role: Webchat Support Executive Eligibility: Graduates or Undergraduates Any pass-out year or candidates with awaiting results can apply Excellent English communication skills (written & verbal) Typing speed: 30+ WPM with 90%+ accuracy Flexible with rotational shifts (including night shifts) Job Highlights: 5 Days Working (2 days rotational off) 2-Way Cab Facility Interview Rounds: HR Versant Managerial Salary Package: Freshers: 2.4 LPA Experienced: Up to 3.4 LPA 2 International Voice Process Customer Support Job Role: International Voice Support Executive Eligibility: Graduates or Undergraduates Any pass-out year or candidates awaiting results Excellent verbal communication in English Freshers and experienced candidates are welcome Willing to work in night/rotational shifts Job Highlights: Handling inbound/outbound international customer calls 5 Days Working (rotational offs) 2-Way Cab Facility Interview Rounds: HR Versant Ops/Manager Salary Package: Freshers: Up to 3.5 LPA Experienced: Up to 5.0 LPA Walk-in Interview Location: Campusmarg, 405, 4th Floor, Aditya Trade Center, Ameerpet, Hyderabad Walk-in Timings: Monday to Saturday | 10:00 AM – 3:00 PM Bring Updated Resume & Valid ID Proof Reference Dilleshrao – Founder & CEO Campusmarg – Your Career Starts Here

Greetings from IntouchCX ! Urgent Hiring | International Voice | Non-Voice Process - Apply Now! We are currently Hiring for International Voice | Non Voice Process | Customer Service Associate Contact Details: HR - Shikta Shriya Mobile number : 8147091054 Email ID : shikta.shriya@intouchcx.com Immediate Joiners Required The role of Customer Support Associate (CSA), will be responsible for : Answering player support queries via Email and Discord Troubleshooting game issues via Email and Discord Answering player queries about features and functionalities of the clients service offerings Answering questions regarding game issues and making recommendations Escalate product related issues to internal teams & close loop Going the extra mile to engage with players by solving their issues and ensuring satisfaction Requirements:- An obligation to deliver exceptional customer service Receive inbound emails and Discord messages to gather and verify required information and do utmost within their power to solve issues submitted Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions Actively read the player, and show empathy and patience Ensure policies and procedures are followed on all emails and Discord tickets Critical Skills:- Excellent written communication skills - ability to write accurately, using proper grammar, and sentence structure. Ability to show high emotional intelligence by remaining calm under pressure while solving the players concerns Ability to use information provided by clients to tailor responses and actions to meet the clients specific needs Ability to operate personal computer and CRM tools Educational/Work Experience and Requirements Must have minimum 3-6 months experience in customer support Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR Shikta or WhatsApp your CV on 8147091054 or Email to shikta.shriya@intouchcx.com.

Warm Greetings from Rivera Manpower Services, Hiring for a Leading Bank Customer Support (Non-Voice Process)! Join one of the worlds leading banks for a Customer Support - Non-Voice (Chat/Email) role! Job Requirements: Experience: Minimum 1 year in international chat or email support or Voice In International BPO (Mandatory) Skills Required: Excellent written and verbal communication Strong analytical and customer handling skills Willingness to work in US/UK rotational shifts Qualification: Any graduate Work Mode: Work from Office Location: Hebbal Shifts: Rotational (US/UK) Joiners: Immediate Joiners Only CTC: Max 5.5LAC Roles & Responsibilities: Handle banking-related customer queries via chat/email Assist with customer account management and related issues Resolve concerns regarding KYC compliance Identify and escalate potential fraud or suspicious activity Deliver excellent service and maintain high customer satisfaction Call now to book your interview slot: Contact Numbers: 7829336202 / 7829336034 / 9380300644 /6360905880

Hiring for Domestic non voice process! Requirements: Graduation is mandatory!! Minimum 1 year of experience is mandatory!! Excellent communication in HINDI and ENGLISH is mandatory!! Immediate joiners only!!!!! Candidates in Bangalore are preferred!! Job Description: We are seeking a detail-oriented and customer-focused professional for our Non-Voice Process role. In this position, you will handle customer inquiries, support requests, and issue resolution through written communication channels such as email and chat. The ideal candidate will have strong written communication skills, the ability to manage multiple tasks efficiently, and a commitment to delivering high-quality customer service. Roles and Responsibilities: Respond to customer inquiries via email and chat. Resolve customer issues by providing accurate and timely information. Document all interactions and resolutions in the system. Handle multiple customer requests simultaneously with efficiency. Escalate complex issues to appropriate teams when necessary. Maintain a high level of accuracy and attention to detail in communication. Ensure customer satisfaction by delivering prompt and professional service. Follow company guidelines and procedures for handling customer interactions. Shifts: Day Shift !!! (6 days working & 1 day off) Salary : Up to 24000 + Attractive incentives Location: Bangalore Interested candidates can contact to 8310391640 (HR Rusha) OR Share your resume to rusha@yourpitchh.com Looking For Immediate Joiners Only!!!!

Dear Candidate, Greetings from FLY Consulting Services!! We have an immediate requirement with one of client for chat process - work from home. **Excellent English comm skills mandatory** Role:- Chat process Eligibility:- Intermediate to any graduate CTC:- Fresher's:- 3,50,000 to 4,00,000 CTC:- Experienced:- 4,00,000 to 4,30,000(Based on last CTC hike is given). 5 days working laptop provided by company. Candidate need to stay in HYD address and work. **Excellent English comm skills mandatory** Interested candidates can call on:- 7997995119, 7997995117, 7997995114, 7997995116.

HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) To Book your slots Contact - Ananya 8884496986 ananya.rivera24@gmail.com (Do forward CV on Whatsapp if the number cv is busy) Location: Bengaluru, Karnataka Position Type: Full-Time Work Schedule: 5 days a week Shift Timing: Day Shift/UK Experience Required: Minimum 1 year in customer support Education: Any Graduates and Under Graduates Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree or Under Graduation(12th) Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Complete day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.

Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process - Email & Chat Support Customer Service Associate Immediate joiner required Contact Details: HR : DEEPIKA E Mobile number : 7899915386 Email ID : deepika.e @intouchcx.com The role of Customer Support Associate (CSA), will be responsible for : Answering player support queries via Email and Discord Troubleshooting game issues via Email and Discord Answering player queries about features and functionalities of the clients service offerings Answering questions regarding game issues and making recommendations Escalate product related issues to internal teams & close loop Going the extra mile to engage with players by solving their issues and ensuring satisfaction Requirements:- An obligation to deliver exceptional customer service Receive inbound emails and Discord messages to gather and verify required information and do utmost within their power to solve issues submitted Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer. Critical Skills:- Excellent written communication skills - ability to write accurately, using proper grammar, and sentence structure. Ability to show high emotional intelligence by remaining calm under pressure while solving the players concerns Ability to use information provided by clients to tailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer. Educational/Work Experience and Requirements Must have minimum 3-6 months experience in customer support Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR DEEPIKA E or WhatsApp your CV on 7899915386 / Email to deepika.e @intouchcx.com.

Role Responsibilities: Manage inbound calls and emails to assist with customer inquiries. Troubleshoot and resolve customer issues effectively. Work with teams to enhance processes and customer satisfaction. Handle customer interactions across voice, email, and chat channels. Key Deliverables: Efficient resolution of customer inquiries via call and email. Improved customer satisfaction through effective problem-solving. Contribution to process improvements and operational efficiency. Accurate and timely handling of customer communications.

Role Responsibilities: Manage inbound calls and emails to assist with customer inquiries. Troubleshoot and resolve customer issues effectively. Work with teams to enhance processes and customer satisfaction. Handle customer interactions across voice, email, and chat channels. Key Deliverables: Efficient resolution of customer inquiries via call and email. Improved customer satisfaction through effective problem-solving. Contribution to process improvements and operational efficiency. Accurate and timely handling of customer communications.

Role Responsibilities: Manage inbound calls and emails to assist with customer inquiries. Troubleshoot and resolve customer issues effectively. Work with teams to enhance processes and customer satisfaction. Handle customer interactions across voice, email, and chat channels. Key Deliverables: Efficient resolution of customer inquiries via call and email. Improved customer satisfaction through effective problem-solving. Contribution to process improvements and operational efficiency. Accurate and timely handling of customer communications.

Roles and Responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Desired Candidate Profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Any graduates/post-graduates or pursuing are eligible(but should be available for 3 months after selection without any leaves) Job Details Any 5 days of working Any 2 days of Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary -25000 CTC for Fresher / 28000/- CTC for Experience Location- Jaipur

Number of vacancy :- 250 We are Seeking a Motivated Freshers 'Non Voice Process' Chat, non voice and email process Designation- Customer Service Assosciate Rotational Shift/ Cabs Available Whatsapp CV now to schedule interview HR 79827 39499 Required Candidate profile The candidate should have good typing skills more than 25 wpm with 90 percent accuracy The candidate should be at least 12th pass

Hiring for TOP BPO in grugaon location Customer Service ONLY Immediate Joining 05 DAYS working Minimum qualification 12th pass Freshers are welcome VOICE AND CHAT PROCESS Salary 20000 to 37000; depends on skills WHATSAPP cv to HR 79827 39499

Resolve client queries & assess their needs to achieve satisfaction. Build sustainable relationships and trust with customer 5 days working with cab services. Required Candidate profile Qualification - 12/Grad/PG Rotational Shift Fresher / Experience Immediate joiners Candidate must be available for face to face round of interview

Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) 10000 relocation bonus(4th month salary) (For outstation candidate) Up to 700 rs ticket reimbursement (For outstation candidate) Extra incentives

Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) 10000 relocation bonus(4th month salary) (For outstation candidate) Up to 700 rs ticket reimbursement (For outstation candidate) Extra incentives

Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) 10000 relocation bonus(4th month salary) (For outstation candidate) Up to 700 rs ticket reimbursement (For outstation candidate) Extra incentives

To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment

To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment

To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment

To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Cab Facility Handsome Incentive