E-commerce Executive/ PPC Expert

Job Title I : E- Commerce Business Associate

We are looking for a customer-centric and cordial E-commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience.

Roles & Responsibilities;

● Manage online e-commerce accounts of clients

● Monitor daily sales, advertising campaigns, and overall account health on marketplaces.

● Analyze traffic, conversion rates, customer behavior, and competitor activity to recommend data-driven improvements.

● Respond to customer enquiries regarding online merchandise or service orders

● Conduct regular market research and pricing benchmarking.

● Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue

● Assist in generating weekly/monthly reports and business reviews.

● Track and manage return rates, customer feedback, and negative reviews—initiate corrective action.

● Stay updated on latest policies, trends, and features across marketplaces to stay competitive.

Competencies Required :

● Education Any Graduate or Post Graduate (BE/BBA/MBA)

● Excellent written and verbal communication skills

● Proficiency in MS Office and relevant software

● Excellent organizational and time management skills

● Ability to work collaboratively with other departments

● Handle multiple projects/assignments at the same time

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Job Title II : PPC Expert

PPC specialist is an entry-level digital marketing role that focuses on the marketing channel known as pay-per-click advertising. PPC specialists are experts in internet advertising, responsible for planning and optimizing the effectiveness of online advertising campaigns. Pay-per-click (PPC) is the term used to refer to paid advertising on the internet, usually through Google Ads, Amazon Ads & Flipkart Ads.

Roles & Responsibilities:

• Participate in forming effective paid search strategies
• Launch and optimize various PPC campaigns
• Oversee accounts on search platforms
• Be involved in keyword selection and audience targeting
• Monitor budget and adjust bids to gain better ROI
• Track KPIs to assess the performance
• Prepare reports for management
• Suggest and develop new campaigns across multiple channels
• Find ways to reduce the risk of click fraud

Requirements:

• Proven experience as a PPC Specialist/ Freshers may apply
• Working knowledge of analytics tools (Google Analytics)
• Proficient in MS Office (particularly Excel)
• Excellent communication skills
• Analytical/Logical thinking
• BE/BSc/B Tech/BA/BBA/MBA in Marketing, Digital Media or a related field

Job Location- Indore, onsite