Posted:2 weeks ago|
Platform:
On-site
Full Time
Key ResponsibilitiesWebsite & Product Management Manage and update product listings , descriptions, prices, and images on e-commerce platforms. Ensure all product information is accurate, engaging, and SEO-optimized. Coordinate with the content and design teams to ensure the website reflects seasonal trends, promotions, and new product launches . Regularly audit the website for broken links, errors, or outdated content . Order Processing & Inventory Management Oversee order fulfillment , ensuring smooth processing from order receipt to delivery. Monitor stock levels , liaise with inventory teams, and ensure product availability online. Handle returns, refunds, and customer inquiries promptly. Digital Marketing & Campaigns Plan and execute email marketing campaigns , promotions, and discount strategies. Manage social media platforms to promote e-commerce offerings. Implement and track SEO, PPC, and paid media campaigns to boost website traffic. Customer Engagement & Support Respond to customer queries, reviews, and complaints efficiently to maintain a positive brand reputation. Develop strategies to enhance customer retention through loyalty programs or personalized marketing. Analytics & Reporting Track website performance, sales trends, and user behavior using analytics tools. Provide regular reports on sales performance, customer feedback, and marketing ROI . Identify opportunities to improve the user experience (UX) and conversion rates . Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
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