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2.0 - 4.0 years

2 - 6 Lacs

Bengaluru

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About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role Virtual Relationship Managers act as the single point of contact for customer s banking requirements are responsible for the cross selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. The Virtual RM is situated in the Axis Virtual Centre and is responsible for selling loan products and services to customers based on their needs through remote digital media viz. phone call, email. They are also responsible for ensuring extremely efficient servicing of requests to create a superior customer experience Key Responsibilities Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them Provide premium customer service delivery to their mapped Priority portfolio. Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services Responsible for up selling, cross- selling, providing regular market information and updates to the customers Manage the Priority portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products. Effectively utilize all applications, tools, and databases used to process transparent end to- end client support. Strictly adhere to internal control policies and ensure that the organizations activities are carried out in accordance with all regulatory, legal, and governmental regulations Qualifications Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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2.0 - 4.0 years

2 - 6 Lacs

Hyderabad

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About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role Virtual Relationship Managers act as the single point of contact for customer s banking requirements are responsible for the cross selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. The Virtual RM is situated in the Axis Virtual Centre and is responsible for selling loan products and services to customers based on their needs through remote digital media viz. phone call, email. They are also responsible for ensuring extremely efficient servicing of requests to create a superior customer experience Key Responsibilities Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them Provide premium customer service delivery to their mapped Priority portfolio. Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services Responsible for up selling, cross- selling, providing regular market information and updates to the customers Manage the Priority portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products. Effectively utilize all applications, tools, and databases used to process transparent end to- end client support. Strictly adhere to internal control policies and ensure that the organizations activities are carried out in accordance with all regulatory, legal, and governmental regulations Qualifications Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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7.0 - 9.0 years

5 - 9 Lacs

Bengaluru

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About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role Virtual relationship managers act as the single point of contact for customer s banking requirements are responsible for the cross selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. The Virtual RM is situated in the Axis Virtual Centre and is responsible for selling loan products and services to customers based on their needs through remote digital media viz. phone call, email. They are also responsible for ensuring extremely efficient servicing of requests to create a superior customer experience Key Responsibilities Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them Provide premium customer service delivery to their mapped Burgundy portfolio. Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services Responsible for up selling, cross- selling, providing regular market information and updates to the customers Manage the Burgundy portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products. Effectively utilize all applications, tools, and databases used to process transparent end to- end client support. Strictly adhere to internal control policies and ensure that the organizations activities are carried out in accordance with all regulatory, legal, and governmental regulations Qualifications Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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5.0 - 8.0 years

4 - 5 Lacs

Bengaluru

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About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role The Virtual Acquisition Manager (VAM) uses business acumen, operational knowledge and impactful client interactions to identify and deliver the right product solution to prospective customers and explore other cross-sell opportunities to them. The Virtual Acquisition Manager (VAM) needs to be proficient in the core NTB liability product being offered and possess working knowledge of Retail Asset products, Banking operations, Investment options and Card products Key Responsibilities Manage the liability product acquisition thru leads from digital channel and propensity bases, delivering our prospective liability clients a superior customer experience. Acting as a single point of contact till the customer is on boarded. Achieve the monthly assigned business targets through effective conversion ratio, right product mix, defined average sourcing value and cross-sales generating fee income across investment, assets and cards. Effectively utilize all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services Strictly adhere to the internal control policies and ensure that the organizations activities are carried out in accordance with the set guidelines Qualifications Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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8.0 - 12.0 years

7 - 8 Lacs

Bengaluru

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About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role The Unit Manager manages an outbound team (on partner payrolls) across various Banking products. The Unit Manager manages around 150 member team with the support of 9 to 10 Team Leaders and is responsible for driving sales, productivity, increasing cross-sell, reducing cost to income and increasing profitability and growth of the channel. Key Responsibilities Supervise a team of 150+ strong tele callers who will be engaged in selling of products to existing customers of the bank. Manage a team of Virtual Relationship Managers - Credit Card - Acquisition. Develop and implement effective sales strategy to achieve business objectives. Analyze business numbers to identify opportunities and gaps for corrective actions. Ensure delivery of the sales targets assigned for the respective line of business. Improve existing processes to enhance productivity and overall performance of the team. Guide, coach and motivate teams across locations for improved performance Qualifications Post Graduate from recognized university with more than 6 years of relevant experience. Role Proficiencies Sound knowledge of retail banking products and process. Knowledge of digital banking channels like, Internet Banking, Mobile App. Leadership skills, Inter personal skills, Analytical skills. #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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5.0 - 8.0 years

4 - 5 Lacs

Hyderabad

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About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via crossell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role The Unit Manager - Credit Card Acquisition manages an outbound team (on partner payrolls) across various Banking products. The Unit Manager manages around 150 member team with the support of 9 to 10 Team Leaders and is responsible for driving sales, productivity, increasing cross-sell, reducing cost to income and increasing profitability and growth of the channel. Key Responsibilities Supervise a team of 150+ strong tele callers who will be engaged in selling of products to existing customers of the bank. Manage a team of Virtual Relationship Managers - Credit Card - Acquisition. Develop and implement effective sales strategy to achieve business objectives. Analyze business numbers to identify opportunities and gaps for corrective actions. Ensure delivery of the sales targets assigned for the respective line of business. Improve existing processes to enhance productivity and overall performance of the team. Guide, coach and motivate teams across locations for improved performance Qualifications Post Graduate from recognized university with more than 6 years of relevant experience. Role Proficiencies Sound knowledge of retail banking products and process. Knowledge of digital banking channels like, Internet Banking, Mobile App. Leadership skills, Inter personal skills, Analytical skills. #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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5.0 - 8.0 years

4 - 5 Lacs

Bengaluru

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About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via crossell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role The Unit Manager - Credit Card Acquisition manages an outbound team (on partner payrolls) across various Banking products. The Unit Manager manages around 150 member team with the support of 9 to 10 Team Leaders and is responsible for driving sales, productivity, increasing cross-sell, reducing cost to income and increasing profitability and growth of the channel. Key Responsibilities Supervise a team of 150+ strong tele callers who will be engaged in selling of products to existing customers of the bank. Manage a team of Virtual Relationship Managers - Credit Card - Acquisition. Develop and implement effective sales strategy to achieve business objectives. Analyze business numbers to identify opportunities and gaps for corrective actions. Ensure delivery of the sales targets assigned for the respective line of business. Improve existing processes to enhance productivity and overall performance of the team. Guide, coach and motivate teams across locations for improved performance Qualifications Post Graduate from recognized university with more than 6 years of relevant experience. Role Proficiencies Sound knowledge of retail banking products and process. Knowledge of digital banking channels like, Internet Banking, Mobile App. Leadership skills, Inter personal skills, Analytical skills. #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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7.0 - 9.0 years

11 - 12 Lacs

Bengaluru

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AVC:SKY - Wealth RM INTERNAL USAGE: No. of Vacancies: 1 Manager: AVC:SYK - Unit Manger - Wealth Is a Team leaderNo Team Size: NA Grade: Business: Retail Banking Department: Axis Virtual Centre Sub-Department: Location: Gurgaon, Pune, Mumbai, Bangalore, Chennai About Axis Virtual Centre Axis Virtual Centre engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. About the Role Relationship Manager is responsible for managing his / her portfolio and drive business through cross sell of third -party products. He/She is also responsible for building balance sheet growth in ETB / NTB relationships. RM will closely work along with Virtual Relationship manager for maximum reach and optimizing business on their existing / NTB relationships. Key Responsibilities Proactively engage with clients to establish financial needs, understand client requirement and provide the best financial solution to their existing and NTB relationships. Use financial acumen and investment expertise to review client personal data , align clients need through superior service thereby helping the clients reach short term and log term inv goals Achievement of product wise targets and cross sell products as per demographics, lifestyle and risk profiling Responsible for acquiring deepening and upgrading all ETB and NTB relationships of the bank. Ensuring a steady granular balance-sheet growth and up migrating clients to the right segment Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation , its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications Post graduate from a recognized institute 5- 8 years in a relevant role/ BFSI sector AMFI , IRDA PMS certified Role Proficiencies: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self within a dynamic priority-setting environment Ability to handle pressure and meet deadlines

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5.0 - 8.0 years

4 - 5 Lacs

Hyderabad

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AVC Virtual Acquisition Manager- Domestic-Digital INTERNAL USAGE No. of Vacancies 1 Reports to Unit Head Liability Acquisition Is a Team leader No Team Size 1 Grade Assistant Manager, Deputy Manager Business Retail Banking Department Axis Virtual Centre Sub - Department Location Noida, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore About Axis Virtual Centre Axis Virtual Center engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. About the Role This role is integral to the Liability acquisition channel in AVC. The Virtual Acquisition Manager ensures the liability account opening for the customer digitally Key Responsibilities Manage the liability product acquisition thru leads from digital channel and propensity bases, delivering our prospective liability clients a superior customer experience. Acting as a single point of contact till the customer is on boarded. Achieve the monthly assigned business targets through effective conversion ratio, right product mix, defined average sourcing value and cross-sales generating fee income across investment, assets and cards. Effectively utilize all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services Strictly adhere to the internal control policies and ensure that the organizations activities are carried out in accordance with the set guidelines Qualifications Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply

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10.0 - 13.0 years

10 - 11 Lacs

Hyderabad

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AVC:SYK - Unit Manger - Wealth INTERNAL USAGE: No. of Vacancies: 1 Manager: AVC:SKY - Regional Head Is a Team leaderYes Team Size: 7-8 Grade: SM/AVP Business: Retail Banking Department: Axis Virtual Centre Sub-Department: SKY Location: Gurgaon, Bangalore, Pune, Mumbai, Chennai About Axis Virtual Centre Axis Virtual Centre engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. About the Role Team Lead Affluent virtual RM is responsible for managing a team of Virtual Relationship Managers and drive productivity and revenue goals for the team . Virtual Team lead has to effectively collaborate with the RM team for building synergy . He is responsible for ensuring engagement across products, Liabilities, assets, Forex , wealth business and driving thrust on cross sell . Key Responsibilities To ensure VRM is engaging with all his customers regularly and are meeting their revenue goals . Daily monitoring of call flow and volumes for the team . Conduct supervisory review to increase team productivity . Aid the team in their problem area like objection handling , product features, pitching etc Identifying trainings gaps for team and get the same organized with the help of the relevant teams . Ensuring all compliance procedures are strictly followed and satisfactory audits are achieved Ensuring minimal customer complaints and ensuring a good NPS score . Lead , coach mentor team regarding sales targets , service expectation, policies and procedures , products and systems . training and motivating the team for overachieving the assigned revenue targets . . Deepening customer relationships through best in class cm service . Qualifications Post graduate from a recognized institute 8- 15 years in a relevant role/ BFSI sector AMFI , IRDA PMS certified Role Proficiencies: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines

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5.0 - 8.0 years

4 - 5 Lacs

Bengaluru

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AVC Virtual Acquisition Manager- Domestic-Digital INTERNAL USAGE No. of Vacancies 1 Reports to Unit Head Liability Acquisition Is a Team leader No Team Size 1 Grade Assistant Manager, Deputy Manager Business Retail Banking Department Axis Virtual Centre Sub - Department Location Noida, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore About Axis Virtual Centre Axis Virtual Center engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. About the Role This role is integral to the Liability acquisition channel in AVC. The Virtual Acquisition Manager ensures the liability account opening for the customer digitally Key Responsibilities Manage the liability product acquisition thru leads from digital channel and propensity bases, delivering our prospective liability clients a superior customer experience. Acting as a single point of contact till the customer is on boarded. Achieve the monthly assigned business targets through effective conversion ratio, right product mix, defined average sourcing value and cross-sales generating fee income across investment, assets and cards. Effectively utilize all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services Strictly adhere to the internal control policies and ensure that the organizations activities are carried out in accordance with the set guidelines Qualifications Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply

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8.0 - 12.0 years

6 - 7 Lacs

Hyderabad

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About Axis Virtual Centre The Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role The Training Manager is primarily responsible for creation and execution of the overall Training strategies across all functions at their respective centers. The TM will also lead the department in recruiting, orientation and training of new trainers in order to ensure a high standard in the execution of duties. They will also act as mentor to key departmental personnel, assisting in the performance of duties upon request, ensuring the constant improvement of their skills, and essentially readying these personnel for the next level in lateral or vertical movements Key Responsibilities Implement the Training solutions designed for product, process, soft skills and behavioral training at the center. Manage a team of Trainers to facilitate functional and behavorial training programs as per the prescribed delivery plan, with high delivery standards and ensure Employee Training Coverage as per defined levels. Design training modules and ensure implementation of Training Plans and various learning methods for the designated center (e. g. coaching, job-shadowing, online training). Identify training needs across all lines of business and align with the overall strategy of the Department. Conduct Training Need Analysis for the bottom Quartile agents and coach BQ team members to help and improve their performance Engage stakeholders through calendarized meetings and other forums to discuss training needs and arrive at action plans to improve knowledge levels , customer engagement skills to improve overall productivity, quality scores and customer experience ratings Support the Curriculum team in Content Creation. Design e-learning courses, workshops and instructor led trainings. Manage training initiatives through partner organizations as we'll as outsourced training partners. Measure and Calibrate training impact for select L and D intervention. Assess the success of development plans and help employees make the most of learning opportunities Monitor the team s productivity and adherence to laid down standard operating procedures with emphasis on quality and on-time delivery. Evaluate team s effectiveness and take corrective actions. Prepare Training reports by collecting, analyzing and summarizing information and trends implementing corrective and preventive actions. Ensure availability of the required reports to each stakeholder Conducting regular assessments of personnel and create plans to improve functional and domain knowledge across roles Create employee engagement strategy that enables higher performance and to manage and control attrition through effective employee engagement activities Ensure the required support is available to the frontline resources in the absence of their managers or otherwise. Manage and participate in projects involving communication initiatives, system or product enhancements, root cause analysis, and workflow redesign Qualifications Graduation from a recognized institute 7-10 years of relevant work experience. Banking Industry exposure desirable. Should have managed L and D initiatives for at least 3-4 years with good training delivery skills. Awareness of Product, Process training in the Financial Services Industry highly preferred Role Proficiencies Knowledge Retail Banking domain knowledge Understanding of Financial products, the environment, markets etc Understanding of Outbound call center operations / virtual relationship management Familiarity with e-learning platforms and practices Skills MS Office skills Excellent communication skills - verbal and written communication Interpersonal skills Training Delivery Skills Planning, decision making and prioritization skills Abilities Ability to work under pressure and/or in unstructured environment Dealing with complexity / Ambiguity #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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9.0 - 13.0 years

16 - 18 Lacs

Hyderabad

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Summary - -Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPIs. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers About the Role Location - Hyderabad #LI Hybrid About the Role: Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPIs. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers Key Responsibilities: Manage day to day operations in adherence with agreed quality and compliance for SFMC Campaign operations Work on capacity planning against the demand for the month in collaboration with Delivery leader. Running Key meetings such as daily stand up across locations and ensuring the projects are delivered within the agreed timeframe. Tracking project performance and Providing inputs into improvements across processes as we'll all roles in collaboration with Delivery leader. Supporting governance, reporting, and issue management for campaign operations in collaboration with Delivery leader. Ensuring resource project allocation on a day-to-day basis across locations depending on the demand intake. Schedule one to one sessions on a regular basis and input into individual development plans Work with team on achieving objectives, maintain and track KPIs Should have strong problem-solving abilities, Guide and Coach team to effectively perform the technical tasks. Manage vendor partner deliverables as per the SOW. Essential Requirements: Bachelors degree in engineering, or related fields. Minimum 10+ years of experience. Strong knowledge of product and project management methodologies and frameworks. Exceptional communication and interpersonal skills for effective collaboration. Analytical mindset to leverage data and prioritize initiatives. Success in managing multiple projects simultaneously. Certifications on SFMC and Salesforce CRM are must have. Certifications such as PMP (Project Management Professional), PRINCE2 (Projects IN Controlled Environments), or Agile certifications (Scrum Master, SAFe) are often preferred. Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage Prior experience in managing SFMC operations teams and or processes will be preferred. Commitment to Diversity and Inclusion: Accessibility and accommodation: . Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future togetherhttps://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for youSign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally:

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1.0 - 4.0 years

2 - 5 Lacs

Mumbai, Vasai

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We are looking for a Graphic Designer who will be at the forefront of redefining digital marketing through innovative and data-driven strategies. The ideal candidate will have expert knowledge of current design software and be skilled in every step of the design process, from concept to final deliverable. Key Responsibilities: Design compelling visuals for digital media, including logos, brochures, social media posts, and website graphics. Select appropriate fonts and typography styles to enhance the text within visual materials and ensure it complements the overall design. Collaborate with internal teams to understand project goals and design needs. Manage multiple projects, meet deadlines, and stay updated on design trends and best practices. Skills & Qualifications: Proficiency in graphic design software such as Adobe Photoshop, Illustrator, Coreldraw or Adobe Premiere Pro. Attention to detail and a passion for creativity and innovation. Bachelor s in graphic design or a related field. Prior experience in the digital marketing industry is a plus. Career Form Full Name Mobile Number United States United Kingdom Albania (Shqip ri) American Samoa Antigua and Barbuda Ascension Island Austria ( sterreich) Azerbaijan (Az rbaycan) Belgium (Belgi ) Benin (B nin) Bosnia and Herzegovina ( ) Brazil (Brasil) British Indian Ocean Territory British Virgin Islands Burkina Faso Burundi (Uburundi) Cameroon (Cameroun) Cape Verde (Kabu Verdi) Caribbean Netherlands Cayman Islands Central African Republic (R publique centrafricaine) Chad (Tchad) Christmas Island Cocos (Keeling) Islands Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) +243 Congo (Republic) (Congo-Brazzaville) Cook Islands Costa Rica C te d Ivoire Croatia (Hrvatska) Cura ao Czech Republic ( esk republika) Denmark (Danmark) Dominican Republic (Rep blica Dominicana) El Salvador Equatorial Guinea (Guinea Ecuatorial) Estonia (Eesti) Falkland Islands (Islas Malvinas) Faroe Islands (F royar) Finland (Suomi) French Guiana (Guyane fran aise) French Polynesia (Polyn sie fran aise) Germany (Deutschland) Ghana (Gaana) Greenland (Kalaallit Nunaat) Guinea (Guin e) Guinea-Bissau (Guin Bissau) Hong Kong ( ) Hungary (Magyarorsz g) Iceland ( sland) Isle of Man Italy (Italia) Latvia (Latvija) Lithuania (Lietuva) Madagascar (Madagasikara) Marshall Islands Mauritius (Moris) Mexico (M xico) Moldova (Republica Moldova) Montenegro (Crna Gora) Mozambique (Mo ambique) Myanmar (Burma) ( ) Namibia (Namibi ) Netherlands (Nederland) New Caledonia (Nouvelle-Cal donie) New Zealand Niger (Nijar) Norfolk Island North Korea ( ) North Macedonia ( ) Northern Mariana Islands Norway (Norge) Panama (Panam ) Papua New Guinea Peru (Per ) Poland (Polska) Puerto Rico R union (La R union) Romania (Rom nia) Saint Barth lemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (Saint-Martin (partie fran aise)) +590 Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) +508 Saint Vincent and the Grenadines San Marino S o Tom and Pr ncipe (S o Tom e Pr ncipe) +239 Saudi Arabia ( ) Senegal (S n gal) Sierra Leone Sint Maarten Slovakia (Slovensko) Slovenia (Slovenija) Solomon Islands Somalia (Soomaaliya) South Africa South Korea ( ) South Sudan ( ) Spain (Espa a) Sri Lanka ( ) Svalbard and Jan Mayen Sweden (Sverige) Switzerland (Schweiz) Timor-Leste Trinidad and Tobago Turkey (T rkiye) Turks and Caicos Islands U.S. Virgin Islands United Arab Emirates ( ) Uzbekistan (O zbekiston) Vatican City (Citt del Vaticano) Vietnam (Vi t Nam) Wallis and Futuna (Wallis-et-Futuna) Western Sahara ( ) land Islands Email Address Upload CV Choose or Drop File Start Growing Your Business Today Quick Enquiry Email Id Mobile Number Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) +243 Saint Martin (Saint-Martin (partie fran aise)) +590 Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) +508 S o Tom and Pr ncipe (S o Tom e Pr ncipe)

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3.0 - 8.0 years

3 - 6 Lacs

Mumbai

Work from Office

Are you a creative visionary with a passion for design and an eye for detail? Innovate Digital Media is seeking a talented Graphic Designer to bring our clients brands to life through stunning visuals and engaging designs. As a Graphic Designer, youll have the opportunity to work on diverse projects, including digital marketing campaigns, social media content, branding materials, and more. If you re skilled in Adobe Creative Suite and thrive in a fast-paced environment where innovation meets creativity, we want to hear from you! Help us shape the future of digital media through impactful design. What Were Looking For: Minimum of 3 years of experience as a Graphic Designer Prior experience in a Digital Marketing Agency is a must. A proven track record of creating compelling designs, developing unique visual concepts, and delivering high-quality results Strong creative skills with the ability to develop engaging designs that resonate with target audiences and enhance brand identity. Why Join Us? At Innovate Digital Media, you ll be part of a vibrant, award-winning team thats at the forefront of innovation in social media, SEO, and digital strategy. Here, your ideas matter, and your work will directly impact the growth of exciting brands across industries. If you re ready to take your Graphic designer career to the next level, this is the opportunity youve been waiting for! Apply now and be part of a company where creativity and success go hand in hand.

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3.0 - 8.0 years

2 - 6 Lacs

Mumbai

Work from Office

Join Our Team as a Social Media Executive Are you a creative thinker with a passion for social media trends and a knack for engaging online communities? Innovate Digital Media is seeking a talented Social Media Executive to manage and elevate our brands presence across multiple platforms. If youre ready to create compelling content, drive engagement, and work in a fast-paced digital marketing environment, we want to hear from you! What Were Looking For: Minimum of 3 years of experience as Social Media Executive Prior experience in a Digital Marketing Agency is a must. Skilled in managing multiple platforms, developing creative campaigns, and using data-driven strategies to enhance brand presence and engagement across social media channels. Excellent communication skills with the ability to create engaging content and foster online communities. Why Join Us? At Innovate Digital Media, you ll be part of a vibrant, award-winning team thats at the forefront of innovation in social media, SEO, and digital strategy. Here, your ideas matter, and your work will directly impact the growth of exciting brands across industries. If you re ready to take your Social Media Executive career to the next level, this is the opportunity youve been waiting for! Apply now and be part of a company where creativity and success go hand in hand.

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2.0 - 7.0 years

2 - 6 Lacs

Mumbai

Work from Office

Are you a dynamic professional with a passion for growth and expertise in digital marketing? Innovate Digital Media is seeking an SEO Executive to enhance our online presence and drive organic traffic. In this role, you will develop and implement effective SEO strategies, optimize website content, and analyze performance metrics to improve search engine rankings. Join our team and help us build strong client relationships while navigating the ever-evolving landscape of digital marketing! What Were Looking For: Minimum of 2 years of experience as a SEO Executive Prior experience in a Digital Marketing Agency is a must. A proven track record in executing effective SEO strategies, optimizing website content, and driving measurable results. Skilled in conducting keyword research, performing technical SEO audits, and analyzing data to enhance search engine rankings and improve online visibility. Why Join Us? At Innovate Digital Media, you ll be part of a vibrant, award-winning team thats at the forefront of innovation in social media, SEO, and digital strategy. Here, your ideas matter, and your work will directly impact the growth of exciting brands across industries. If you re ready to take your SEO Executive career to the next level, this is the opportunity youve been waiting for! Apply now and be part of a company where creativity and success go hand in hand.

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2.0 - 7.0 years

2 - 6 Lacs

Mumbai

Work from Office

Are you a creative and detail-oriented professional with a passion for coding and a love for designing exceptional websites? Innovate Digital Media is seeking a skilled Website Developer to bring our clients visions to life through innovative web solutions. Youll work closely with our design and marketing teams to build responsive, user-friendly websites that drive engagement and conversions. If you thrive in a fast-paced digital environment and have a knack for problem-solving, we want you to join our team and help shape the future of web development! What Were Looking For: Minimum of 2 years of experience in website development Prior experience in a Digital Marketing Agency is a must. A proven track record of identifying new business leads, crafting winning proposals, and delivering results Strong coding expertise, problem-solving abilities, and a passion for innovative web solutions. Why Join Us? At Innovate Digital Media, you ll be part of a vibrant, award-winning team thats at the forefront of innovation in social media, SEO, and digital strategy. Here, your ideas matter, and your work will directly impact the growth of exciting brands across industries. If you re ready to take your website development career to the next level, this is the opportunity youve been waiting for! Apply now and be part of a company where creativity and success go hand in hand .

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0.0 - 3.0 years

3 - 7 Lacs

Madurai, Salem, Tirunelveli

Work from Office

Manage Google Adwords Campaigns to improve Return on Investment and generate reports Develop performance metrics to provide recommendations and contin... Careers at Zoho Corporation Content/Technical Writers Share it to Job listing Job details Job Description Ideate and create content for blogs, articles, social media copies, and other formats on a regular basis. Stay up to date with content in the market to understand the kind of content being written in digital media across platforms. Create documents for different markets and domains based on user proficiency. Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.

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1.0 - 2.0 years

1 - 5 Lacs

Bengaluru

Work from Office

We are looking for a results-driven Google Media Buyer with expertise in Pay Per Call and Lead Generation campaigns. The ideal candidate will be responsible for strategizing, executing, and optimizing Google Ads campaigns focused on driving high-intent leads and inbound calls for our clients across various verticals. Key Responsibilities: Plan, launch, and manage Google Ads campaigns (Search, Display, Call-Only) targeting lead generation and pay-per-call outcomes. Conduct keyword research, competitive analysis, and audience targeting to maximize ROI. Optimize campaigns for CPL (Cost Per Lead), CPA (Cost Per Acquisition), and call quality metrics. Collaborate with landing page, design, and content teams for high-converting creatives and funnels. Monitor campaign performance daily and implement A/B testing strategies. Track conversions using Google Tag Manager, Google Analytics, and other tracking tools. Stay updated with Google Ads policy changes, trends, and platform features. Generate regular reports with actionable insights and performance metrics. Qualifications: 1 - 2 years of experience running lead gen or pay-per-call campaigns on Google Ads. Deep understanding of performance marketing metrics: CTR, CPC, CPL, Quality Score, etc. Hands-on experience with Google Ads Manager, Tag Manager, Analytics, and call tracking platforms. Strong analytical skills and data-driven mindset. Experience managing large ad budgets with proven ROI. Excellent written and verbal communication skills. Preferred Qualifications: Experience with industries like insurance, home services, legal, or healthcare. Knowledge of lead validation, fraud prevention, and call quality assurance.

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1.0 - 2.0 years

1 - 5 Lacs

Bengaluru

Work from Office

We are looking for an experienced Meta Media Buyer with a strong background in Pay Per Call and Lead Generation campaigns. You will be responsible for creating, managing, and scaling high-performing ad campaigns on Facebook and Instagram that drive inbound calls and qualified leads across multiple verticals. Key Responsibilities: Strategize, launch, and manage Meta ad campaigns optimized for lead gen and call conversions. Create and test high-converting creatives, ad copy, and funnels tailored to specific audiences. Optimize campaigns for CPL, CPA, and ROAS, ensuring quality and compliance. Set up and maintain tracking through Facebook Pixel, offline events, and third-party tools. Monitor daily performance and implement A/B testing for continuous improvement. Collaborate with creative, landing page, and tech teams to improve user experience and lead quality. Generate detailed performance reports with actionable insights. Qualifications: 1 - 2 years of experience running performance-driven Meta ad campaigns (lead gen & pay per call). Strong understanding of Facebook Ads Manager, conversion tracking, and audience segmentation. Proven track record of optimizing for lead quality and cost-efficiency. Familiarity with call tracking tools, CRMs, and lead validation methods. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Preferred Qualifications: Experience in verticals like insurance, finance, legal, or home services. Knowledge of Meta policy compliance and account structure best practices.

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1.0 - 6.0 years

4 - 4 Lacs

Bengaluru

Work from Office

Customer Support Social Media Escalation Process Job Location: Bangalore (Work from Office) Job Description: We are hiring Customer Support Executives for our Social Media Escalation Process . The ideal candidate should have prior experience in handling customer escalations via social platforms and must possess strong communication skills in English and Hindi . Key Responsibilities: Handle escalated customer queries/complaints received through social media channels Provide timely, empathetic, and effective resolutions Coordinate with internal teams for issue resolution Maintain records of all escalated interactions and follow-ups Required Experience: Minimum 6 months of experience in Customer Support with exposure to escalation handling Educational Qualification: Minimum 12th pass Language Requirements: Fluency in English and Hindi is mandatory Shift & Working Days: Day Shifts 6 Days Working , 1 day rotational off Salary: CTC: 35,000 per month Take Home: 30,000 per month Contact for Interview: Kamya 9084148502

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8.0 - 12.0 years

8 - 10 Lacs

Surat

Work from Office

Hiring a Marketing Manager for Fashion & Apparel to lead brand strategy, plan campaigns, manage social media, drive product promotions, analyze market trends, and boost customer engagement across online and offline channels. Required Candidate profile Candidate must have experience in fashion marketing, brand strategy, campaign planning, trend analysis, digital media, and customer engagement, with creativity and strong communication skills.

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0.0 - 3.0 years

4 - 4 Lacs

Chennai

Work from Office

We are looking for Client Service Jobs in Retail Industry Customer Relationship, Client Servicing, Advertising Agency, Strategic Planning, Client Handling, Business Development Management & Business Analysis Female Only Call 7397778265

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3.0 - 8.0 years

6 - 8 Lacs

Pune

Work from Office

Bachelor’s degree in Marketing, Business Administration, Economics with 3 to 4 years of experience in market research, data analysis, or a related role. Strong ability to synthesize data into actionable insights that inform strategic decision-making. Required Candidate profile Role requires a combination of analytical expertise, industry knowledge, and effective communication skills. Conduct in-depth market research to identify industry trends, growth opportunities. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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