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8.0 - 13.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a seasoned Senior Manager CCAI Architect with deep expertise in designing and delivering enterprise-grade Conversational AI solutions using Google Cloud's Contact Center AI (CCAI) suite. This role demands a visionary leader who can bridge the gap between business objectives and AI-driven customer experience innovations. As a senior leader, you will drive architectural decisions, guide cross-functional teams, and define the roadmap for scalable and intelligent virtual agent platforms. Roles & Responsibilities:- Own the end-to-end architecture and solution design for large-scale CCAI implementations across industries.- Define best practices, reusable frameworks, and architectural patterns using Google Dialogflow CX, Agent Assist, Knowledge Bases, and Gen AI capabilities.- Act as a strategic advisor to stakeholders on how to modernize and transform customer experience through Conversational AI.- Lead technical teams and partner with product, operations, and engineering leaders to deliver high-impact AI-first customer service platforms.- Oversee delivery governance, performance optimization, and scalability of deployed CCAI solutions.- Evaluate and integrate cutting-edge Gen AI models (LLMs, PaLM, Gemini) to enhance virtual agent performance and personalization.- Enable and mentor architects, developers, and consultants on Google Cloud AI/ML tools and CCAI strategies.- 10+ years of experience in enterprise solution architecture, with 4+ years in Google Cloud AI/ML and Conversational AI platforms.- Deep expertise in Dialogflow CX, CCAI Insights, Agent Assist, Gen AI APIs, and GCP architecture.Strong leadership in managing large transformation programs involving AI chatbots, voice bots, and omnichannel virtual agents.- Proven ability to engage with senior stakeholders, define AI strategies, and align technical delivery with business goals.- Experience integrating AI solutions with CRMs, contact center platforms (e.g., Genesys, Five9), and backend systems.- Certifications in Google Cloud (e.g., Professional Cloud Architect, Cloud AI Engineer) are a strong plus.- Exceptional communication, thought leadership, and stakeholder management skills. Professional & Technical Skills: - Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot, generative AI models, prompt Engineering.V- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 18+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15-year full time education is required Qualification 15 years full time education
Posted 4 weeks ago
0.0 - 3.0 years
6 - 10 Lacs
Haryana, Haryana
On-site
Experience : 3-4 years JOB DESCRIPTION : ● Should have good command in the Python language. ● Candidates must have knowledge of one of Python frameworks such as Django/Flask and microservices. ● Design and implement RESTful APIs that are robust, efficient, and scalable using Django and Django Rest Framework. ● Proficiency in object-oriented design, data structures, algorithm design and problem solving. ● Design, build, and deploy AI models with a focus on advanced technologies such as ChatGPT, Llama, Claude, DALL-E, Stable Diffusion. ● Well-versed with Prompt Engineering. ● Should have knowledge of Agent Development using any of the tech, e.g., Langchain, AutoGen, CrewAI, etc. ● Knowledge of Computer Vision, OC ● R, etc. ● Good to have exposure to computer vision technologies like Amazon Rekognition, Azure Computer Vision, Google Cloud Vision, and OpenCV. ● Good to have knowledge of ML Tech and Frameworks like TensorFlow, Keras, PyTorch, Scikit-learn, etc ● Worked on NLP tech/framework such as BERT, NLTK, Spacy, etc ● Create intelligent chatbots using AWS Lex, DialogFlow, RASA, and IBM Watson, etc ● Stay updated with the latest developments in AI, machine learning, and related technologies. ● Basic Understanding of front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Job Types: Full-time, Permanent Pay: ₹666,079.95 - ₹1,001,000.33 per year Benefits: Flexible schedule Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Haryana, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): We are looking for immediate joiner or who can join within 15 days Experience: Python: 3 years (Preferred) Work Location: In person Application Deadline: 06/07/2025 Expected Start Date: 24/06/2025
Posted 4 weeks ago
3.0 - 6.0 years
4 - 9 Lacs
Bengaluru
Remote
Responsibilities: Design, develop & test chatbots using Conversational AI, Dialogflow & Amazon Lex. Collaborate with cross-functional teams on bot integration & optimization. Here’s a tailored job description for a Conversational AI Developer with Analytics focus—perfect for roles that blend natural language tech with data-driven insights: Job Title: Conversational AI Developer & Analytics Specialist Job Summary We’re seeking a skilled developer to design, build, and optimize conversational AI systems—chatbots, voice assistants, and virtual agents—while leveraging analytics to enhance user experience and business outcomes. You’ll work at the intersection of AI, NLP, and data science to create intelligent, adaptive, and insightful conversational interfaces. Key Responsibilities Design and develop conversational agents using platforms like Dialogflow, Amazon Lex, Rasa, or Microsoft Bot Framework. Integrate AI solutions with backend systems, APIs, and databases. Implement NLP and NLU models to improve intent recognition and contextual understanding. Analyze user interaction data to identify trends, optimize flows, and improve engagement. Collaborate with UX designers, data scientists, and product managers to align AI behavior with user needs. Monitor and fine-tune bot performance using analytics dashboards and A/B testing. Ensure compliance with data privacy and ethical AI standards. Required Skills Proficiency in Python, JavaScript, or Node.js. Experience with NLP libraries (spaCy, NLTK) and ML frameworks (TensorFlow, PyTorch). Strong understanding of analytics tools (e.g., Google Analytics, Power BI, or custom dashboards). Familiarity with cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. Excellent problem-solving and communication skills. Preferred Qualifications 2–5 years of experience in conversational AI or chatbot development. Background in data science or analytics. Experience with LLMs and prompt engineering is a plus. If you’d like, I can help you tailor this for a specific company or role—or even turn it into a compelling LinkedIn summary. Want to go that route?
Posted 4 weeks ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 4 weeks ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Experience : 3-5 years JOB DESCRIPTION: ● Should have good command in the Python language. ● Candidates must have knowledge of one of Python frameworks such as Django/Flask and microservices. ● Design and implement RESTful APIs that are robust, efficient, and scalable using Django and Django Rest Framework. ● Proficiency in object-oriented design, data structures, algorithm design and problem solving. ● Design, build, and deploy AI models with a focus on advanced technologies such as ChatGPT, Llama, Claude, DALL-E, Stable Diffusion. ● Well-versed with Prompt Engineering. ● Should have knowledge of Agent Development using any of the tech, e.g.Langchain, AutoGen, CrewAI, etc. ● Knowledge of Computer Vision, OCR, etc. ● Good to have exposure to computer vision technologies like Amazon Rekognition, Azure Computer Vision, Google Cloud Vision, and OpenCV. ● Good to have knowledge of ML Tech and Frameworks like TensorFlow, Keras, PyTorch, Scikit-learn, etc ● Worked on NLP tech/framework such as BERT, NLTK, Spacy, etc ● Create intelligent chatbots using AWS Lex, DialogFlow, RASA, and IBM Watson, etc ● Stay updated with the latest developments in AI, machine learning, and related technologies. ● Basic Understanding of front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Roles & Responsibilities: 1. Design and write high-quality code. 2. Responsible for robust and efficient implementation. 3. Stay abreast of the latest advancements in AI, machine learning, and related technologies. 4. Test, debug, analyze and fix application problems/issues. 5. Participate in code reviews in accordance with program specifications and coding standards, practices and conventions, new designs, changes and enhancements. 6. Interact with stakeholders (internal and external) to support product releases and/or resolve program problems. 7. Research and remain informed of new technology and development tools. 8. Experiment with new technologies and approaches to enhance project outcomes. 9. Contribute to internal knowledge sharing and best practices development. Please apply through this carreer page : https://careers.oodles.io/jobs/1105/
Posted 4 weeks ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 4 weeks ago
3.0 years
0 Lacs
Roorkee, Uttarakhand, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 4 weeks ago
3.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 4 weeks ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 4 weeks ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 4 weeks ago
0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Overview – Bot Developer As a Bot Developer in the CAI Development Squad, you will play a crucial role in developing and optimizing our chat and voice bots to meet customer needs. Your responsibilities will span across technical project development, innovation, feature integration, business contribution, customer satisfaction, team development, and supporting implementation projects. You will collaborate with a talented team to drive the success and scalability of our Conversational AI solutions. Role Requirements: Lead technical project development efforts to enhance Conversational AI (CAI) solutions, focusing on innovation and scalability. Collaborate closely with the Implementation Squad to ensure smooth project deliveries and mitigate risks. Drive the integration of new features and third-party system integrations Directly contribute to building a positive business case and enhancing profitability. Ensure the delivery of easy-to-consume services highly valued by customers. Provide project estimations and solution ideas to mitigate risks and achieve revenue targets. Your Responsibilities as Bot Developer: Design, develop, train, and optimize chat and voice bots to address customer needs. Implement new features, including external application integrations Enhance Generative AI applications (e.g., FAQ and Knowledge Base Systems, Copilot system, text summarization, language translation, user profiling, personalization). Drive the innovation pillar within the CAI Bot Development Center of Excellence. Train bot Natural Language Understanding (NLU) models and analyze bot performance. Assess project issues and provide use case counselling. Create and maintain comprehensive documentation and guidelines. Design and deliver training programs for team members and customers. Key Requirements: University degree. E.g.: Computer Science, Software Engineering, Telecommunications, Mathematics, AI, Data Science or related field Programming proficiency in Python and/or NodeJS and JavaScript. Experience in designing and developing chat and voice bots. Strong understanding of Generative AI applications. Ability to create detailed documentation and training materials. Excellent command of verbal and written English. German and/or Spanish are a plus. Experience in working with international teams in a multicultural environment. Key Skills: Excellent subject matter expertise: Experience with Conversational AI platforms like Cognigy, IBM Watson, Google Dialogflow, etc. Knowledge of integration techniques with third-party systems. Excellent problem-solving and analytical skills. Attitude: Highly communicative and collaborative. Can effectively interact with Developers, other Squads, stakeholders, customers and management. Way of Working: Agile mindset and willingness to adapt to changing requirements and feedback.
Posted 1 month ago
5.0 - 10.0 years
5 - 15 Lacs
Kochi
Work from Office
We are looking for a highly skilled Full Stack Developer with 5+ years of experience in web development and strong expertise in PHP frameworks (Laravel, WordPress, Magento), frontend technologies (HTML, CSS, JavaScript), and AI-based integrations. The ideal candidate should have hands-on experience in AI development and programming, with the ability to build AI tools, plugins, integrations, and AI agents. This role involves supporting intelligent automation in areas such as marketing workflows, personalization, and customer engagement. Key Responsibilities: Design, develop, and maintain dynamic web applications using Laravel, PHP, and Magento. Create responsive and interactive UIs using HTML5, CSS3, JavaScript, and modern frontend frameworks. Customize Magento themes and develop custom modules. Integrate third-party APIs and web services. Develop and integrate AI tools, plugins, and agents using platforms like OpenAI, Hugging Face, Microsoft Azure AI, or custom models. Implement AI-powered features such as chatbots, recommendation systems, predictive analytics, and automated workflows. Collaborate with marketing teams to build AI-driven automation tools (campaign optimization, lead qualification, A/B testing, etc.). Maintain clean, scalable, and well-documented code. Perform debugging, performance tuning, and code optimization. Ensure cross-browser/device compatibility and a high standard of user experience. Stay up to date with emerging technologies, especially in AI, automation, and full-stack development. Manage server environments (Linux, Apache/Nginx), including deployment and monitoring. Required Skills: 5+ years of full-stack development experience, with a strong portfolio of web projects. Expert in Laravel, Core PHP, Magento (1.x / 2.x) development and theme customization. Proficient in HTML5, CSS3, JavaScript, jQuery, and responsive design. Strong experience with REST APIs, AJAX, and MySQL. Proven experience in AI development and integration, including working with Python, Node.js, or related environments. Integration experience with OpenAI, LangChain, Dialogflow, or other AI platforms. Experience building or integrating AI-powered plugins, automation tools, or agents. Familiarity with marketing technologies (e.g., HubSpot, Salesforce, Microsoft Dynamics, Zapier, Make) is a plus. Version control proficiency using Git. Solid understanding of server-side scripting and server configuration. Strong analytical and problem-solving skills. Good to Have: Experience with React, Vue.js, or similar frontend frameworks. Familiarity with vector databases (e.g., Pinecone, FAISS) and embedding models. Knowledge of SEO best practices, Redis/Memcached, and Linux hosting. Exposure to secure coding practices and scalability optimization. Qualifications: Bachelors degree in Computer Science, Information Technology, or equivalent experience.
Posted 1 month ago
3.0 years
3 - 10 Lacs
India
On-site
This role is for one of our clients Industry: Technology, Information and Media Seniority level: Associate level Min Experience: 3 years JobType: full-time About The Role Are you ready to redefine how people interact with technology using natural language? We’re looking for a visionary Principal Engineer – Conversational AI & Voice Systems to spearhead the development of intelligent, real-time voice-based agents. In this role, you'll leverage your deep expertise in machine learning, natural language processing, and speech technologies to craft next-gen AI calling experiences that feel truly human. You’ll join a high-performing team working at the intersection of AI, linguistics, and software engineering. Your innovations will empower millions of customer interactions, driving engagement, satisfaction, and business value through intelligent, lifelike conversations. What You’ll Do 🎯 Architect & Lead Voice AI Solutions Design, prototype, and productionize end-to-end voice agent systems combining TTS, ASR, NLP, and ML models. Drive decisions around system design, architecture, and performance optimization for low-latency, real-time interactions. 🧠 Advance AI Conversation Models Build and fine-tune neural TTS models to deliver expressive, human-like speech. Develop context-aware dialogue systems using transformer-based NLP frameworks for robust understanding and dynamic response generation. Implement reinforcement learning or statistical techniques to optimize dialogue flow and personalization. 📊 Data-Driven Improvement Analyze structured and unstructured conversation data to identify model gaps and train higher-accuracy ML models. Collaborate with linguistic, annotation, and product teams to continuously improve language coverage, tone, and content alignment. 🛠️ Cross-Functional Collaboration Partner with backend engineers, DevOps, linguists, and product teams to ensure smooth integration and deployment. Work closely with voice UX designers to refine the end-user experience. 🧪 Innovation & R&D Stay ahead of the curve with advancements in speech synthesis (e.g., Tacotron, FastSpeech), NLP (e.g., BERT, GPT), and generative AI. Lead proof-of-concept initiatives and experimental model development. What You Bring ✔️ Core Qualifications 4–7 years of hands-on experience in developing conversational AI, voice interfaces, or speech-driven systems. Strong expertise in Python and ML/NLP libraries such as PyTorch, TensorFlow, HuggingFace Transformers, or spaCy. Deep understanding of speech synthesis, voice cloning, acoustic modeling, or signal processing. Track record of deploying production-grade NLP or speech AI pipelines. Solid grasp of dialogue management, context tracking, and natural language understanding. 🌐 Bonus Experience Experience with real-time voice agents, latency optimization, or telephony integrations. Familiarity with cloud services (AWS/GCP/Azure) and APIs for voice platforms (Dialogflow, Amazon Lex, Twilio Voice, etc.). Background in computational linguistics or multi-lingual AI systems. 🎓 Education Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Computational Linguistics, or a related field. PhD is a plus. Why Join Us Help build the future of intelligent voice systems that feel intuitive, emotional, and human. Collaborate with experts across AI, product, and design to shape a new category of human-tech interaction. Access cutting-edge resources, tools, and compute infrastructure for experimentation and scale. Be part of a mission-driven organization where your work directly transforms user experience at scale.
Posted 1 month ago
18.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Talent500 is hiring for one of its clients Senior Director – Software Engineering Bengaluru, India | Hybrid Work Model Confidential Global Tech Company: Are you an experienced engineering leader passionate about building empowered teams, driving large-scale technology transformation, and shaping omnichannel customer experiences? A leading global retail technology organization is looking for a Senior Director of Software Engineering to lead highly skilled teams and build innovative, enterprise-grade solutions. This leadership role offers the opportunity to work with global stakeholders and cutting-edge technologies, including public cloud platforms, omnichannel systems, and AI-driven engagement tools. You’ll lead the development of high-impact software platforms while championing engineering best practices and fostering an inclusive, high-performance culture. Key Responsibilities: Build and lead multiple engineering teams and deliver large scale software products in partnership with key stakeholders with company-wide impacts and outcomes Connect the larger organization strategic goals directly to their team's goals and can effectively communicate that to their teams Guide production support for complex and high-priority issues Provide strategic direction aligned with broader business goals Build a high-performing organization by mentoring senior managers and engineering leaders Drive continuous improvement in software development lifecycle (SDLC) quality, tools, and innovation Partner with global executive stakeholders on long-term initiatives and priorities Architect and modernize solutions with a customer-first mindset Excellent communication and leadership skills, with the ability to influence both technical and non-technical stakeholders Champion a test / learn / iterate culture focused on progress and outcomes What You Bring: 18+ years of experience in technology, including 8+ years of experience managing engineering leaders 7+ years of experience with full stack modern web frameworks (React, Node, Java or, Python or Node or GoLang) 7+ years building SaaS applications at enterprise scale 7+ years of experience in cloud-native architecture (AWS or GCP preferred) 3+ years of experience in omnichannel technology (e.g., contact center platforms, digital communication tools) Experience with Google Customer Engagement Suite (e.g., DialogFlow, Agent Assist) Exposure to LLMs, Gen AI technologies, and responsible AI practices About the Opportunity: Location: Bengaluru, India Work Mode: Hybrid (in-office 3 days / week) Compensation & Benefits: Industry leading; based on experience and expertise Confidential Company: A Fortune 500 multinational leader in retail technology and digital transformation Why Apply: Join a purpose-driven company at the forefront of redefining customer experience through technology. You’ll work with visionary leaders, world-class talent, and next-gen tools to help shape the future of omnichannel engagement and commerce. Note: This is a confidential posting. Details about the company and the team will be shared with shortlisted candidates.
Posted 1 month ago
9.0 years
2 - 6 Lacs
Hyderābād
On-site
Overview: AI Automation Engineer to design, develop, and implement intelligent automation solutions. This role involves leveraging AI, machine learning, and automation tools to streamline workflows, optimize business processes, and enhance operational efficiency. You will work closely with cross-functional teams to integrate AI-powered automation into enterprise systems. Responsibilities: Design and develop AI-driven automation solutions to optimize workflows and business operations. Implement machine learning models and AI algorithms to enhance process automation. Develop and maintain automation scripts, bots, and AI-based workflows. Integrate AI automation with existing systems, APIs, and databases. Utilize RPA (Robotic Process Automation) tools such as UiPath, Automation Anywhere, or Blue Prism . Work with cloud-based AI services (AWS AI/ML, Google AI, Azure AI) to deploy scalable automation solutions. Monitor automation performance, troubleshoot issues, and optimize efficiency. Ensure automation security, compliance, and governance best practices. Stay updated with advancements in AI, ML, and automation technologies. Qualifications: 9+ years of experience with 6+ years of experience in AI, automation, or RPA development. Strong programming skills in Python, Java, or JavaScript. Hands-on experience with machine learning frameworks (TensorFlow, PyTorch, Scikit-Learn). Expertise in RPA tools (UiPath, Automation Anywhere, Blue Prism). Experience with workflow automation tools (Apache Airflow, Zapier, Power Automate). Proficiency in RESTful APIs, microservices, and cloud platforms (AWS, GCP, Azure). Knowledge of database technologies (SQL, NoSQL) for AI-driven automation. Strong understanding of DevOps, MLOps, and CI/CD pipelines. Preferred Qualifications Experience with AI chatbots and virtual assistants (Dialogflow, Rasa, OpenAI GPT). Exposure to computer vision and NLP for intelligent automation. Knowledge of vector databases for AI-powered search. Familiarity with enterprise automation tools (ServiceNow, Workato, Alteryx).
Posted 1 month ago
10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About the Company We are a forward-thinking organization dedicated to leveraging technology to enhance user experiences through innovative solutions. About the Role We are looking for a dynamic and experienced Conversational AI Lead to spearhead the design, development, and deployment of intelligent virtual assistants and enterprise-grade chatbots. This role requires hands-on expertise with Conversational AI platforms—preferably Microsoft’s—and a deep understanding of natural language processing, dialog design, and AI-driven user experiences. Experience with Agentic AI frameworks will be a significant advantage as we explore the next generation of autonomous digital agents. Responsibilities Lead the end-to-end lifecycle of conversational AI projects—from ideation and design to development, testing, and deployment. Manage and mentor a team of conversational designers, developers, and AI engineers. Architect and implement scalable chatbot solutions using Microsoft Bot Framework, Azure Bot Services, and related tools. Collaborate with business stakeholders to define bot use cases, KPIs, and user journeys. Integrate bots with enterprise systems, APIs, and third-party platforms. Drive innovation by exploring and implementing Agentic AI capabilities for autonomous and context-aware interactions. Ensure adherence to best practices in conversation design, security, and compliance. Monitor bot performance and continuously optimize for user experience and business outcomes. Stay current with advancements in AI, LLMs, and conversational technologies. Qualifications Bachelor’s or master’s degree in computer science, Engineering, or a related field. 10+ years of IT experience, with at least 4 years in Conversational AI leadership roles. Proven experience with Microsoft Conversational AI stack (Bot Framework, Azure Bot Services, LUIS, Power Virtual Agents). Strong understanding of NLP, dialog management, and multi-turn conversation design. Experience in building and deploying enterprise-grade bots across multiple channels (Teams, Web, Mobile). Proficiency in programming languages such as C#, Python, or JavaScript. Excellent leadership, communication, and stakeholder management skills. Preferred Skills Experience with Agentic AI frameworks (e.g., AutoGPT, LangChain Agents, BabyAGI). Familiarity with other Conversational AI platforms (e.g., Google Dialogflow, Amazon Lex, Rasa). Knowledge of Azure Cognitive Services, OpenAI APIs, and LLM orchestration. Experience with DevOps, CI/CD pipelines, and agile methodologies. Microsoft Azure AI certifications or equivalent.
Posted 1 month ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: Conversational AI Engineer Experience Level: 3+ years in Conversational AI and 5+ years of Software development experience. About the Role: We are looking for a Conversational AI Engineer to design and implement intelligent chatbot solutions that enhance user engagement and streamline business processes. The ideal candidate will have hands-on experience with Conversational AI platforms—preferably Microsoft’s—and a solid understanding of NLP, dialog systems, and enterprise integrations. Exposure to Agentic AI frameworks is a strong plus, as we aim to build more autonomous and context-aware digital agents. Key Responsibilities: Develop and deploy conversational bots using Microsoft BOT Framework, Azure BOT Services, and Power Virtual Agents. Design and implement dialog flows, NLP models, and multi-turn conversations. Integrate bots with enterprise systems, APIs, and third-party platforms. Collaborate with cross-functional teams including UX designers, product managers, and backend developers. Explore and implement Agentic AI capabilities to enhance bot intelligence and autonomy. Conduct testing, debugging, and performance tuning of bot applications. Monitor bot performance and continuously improve user experience and functionality. Maintain documentation and contribute to best practices in BOT development. Required Qualifications: Bachelor’s degree in computer science, Engineering, or a related field. 5+ years of experience in software development, with at least 2 years in Conversational AI. Hands-on experience with Microsoft Conversational AI tools (BOT Framework, Azure BOT Services, LUIS, Power Virtual Agents). Proficiency in programming languages such as C#, Python, or JavaScript. Strong understanding of NLP, dialog management, and conversation design. Experience integrating bots with APIs and backend systems. Strong problem-solving and communication skills. Preferred Qualifications: Experience with Agentic AI frameworks (e.g., AutoGPT, LangChain Agents, BabyAGI). Familiarity with other Conversational AI platforms (e.g., Google Dialogflow, Amazon Lex, Rasa). Knowledge of Azure Cognitive Services, OpenAI APIs, and LLM orchestration. Experience with agile development and DevOps practices. Microsoft Azure AI certifications or equivalent.
Posted 1 month ago
9.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Overview AI Automation Engineer to design, develop, and implement intelligent automation solutions. This role involves leveraging AI, machine learning, and automation tools to streamline workflows, optimize business processes, and enhance operational efficiency. You will work closely with cross-functional teams to integrate AI-powered automation into enterprise systems. Responsibilities Design and develop AI-driven automation solutions to optimize workflows and business operations. Implement machine learning models and AI algorithms to enhance process automation. Develop and maintain automation scripts, bots, and AI-based workflows. Integrate AI automation with existing systems, APIs, and databases. Utilize RPA (Robotic Process Automation) tools such as UiPath, Automation Anywhere, or Blue Prism. Work with cloud-based AI services (AWS AI/ML, Google AI, Azure AI) to deploy scalable automation solutions. Monitor automation performance, troubleshoot issues, and optimize efficiency. Ensure automation security, compliance, and governance best practices. Stay updated with advancements in AI, ML, and automation technologies. Qualifications 9+ years of experience with 6+ years of experience in AI, automation, or RPA development. Strong programming skills in Python, Java, or JavaScript. Hands-on experience with machine learning frameworks (TensorFlow, PyTorch, Scikit-Learn). Expertise in RPA tools (UiPath, Automation Anywhere, Blue Prism). Experience with workflow automation tools (Apache Airflow, Zapier, Power Automate). Proficiency in RESTful APIs, microservices, and cloud platforms (AWS, GCP, Azure). Knowledge of database technologies (SQL, NoSQL) for AI-driven automation. Strong understanding of DevOps, MLOps, and CI/CD pipelines. Preferred Qualifications Experience with AI chatbots and virtual assistants (Dialogflow, Rasa, OpenAI GPT). Exposure to computer vision and NLP for intelligent automation. Knowledge of vector databases for AI-powered search. Familiarity with enterprise automation tools (ServiceNow, Workato, Alteryx).
Posted 1 month ago
9.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Overview AI Automation Engineer to design, develop, and implement intelligent automation solutions. This role involves leveraging AI, machine learning, and automation tools to streamline workflows, optimize business processes, and enhance operational efficiency. You will work closely with cross-functional teams to integrate AI-powered automation into enterprise systems. Responsibilities Design and develop AI-driven automation solutions to optimize workflows and business operations. Implement machine learning models and AI algorithms to enhance process automation. Develop and maintain automation scripts, bots, and AI-based workflows. Integrate AI automation with existing systems, APIs, and databases. Utilize RPA (Robotic Process Automation) tools such as UiPath, Automation Anywhere, or Blue Prism. Work with cloud-based AI services (AWS AI/ML, Google AI, Azure AI) to deploy scalable automation solutions. Monitor automation performance, troubleshoot issues, and optimize efficiency. Ensure automation security, compliance, and governance best practices. Stay updated with advancements in AI, ML, and automation technologies. Qualifications 9+ years of experience with 6+ years of experience in AI, automation, or RPA development. Strong programming skills in Python, Java, or JavaScript. Hands-on experience with machine learning frameworks (TensorFlow, PyTorch, Scikit-Learn). Expertise in RPA tools (UiPath, Automation Anywhere, Blue Prism). Experience with workflow automation tools (Apache Airflow, Zapier, Power Automate). Proficiency in RESTful APIs, microservices, and cloud platforms (AWS, GCP, Azure). Knowledge of database technologies (SQL, NoSQL) for AI-driven automation. Strong understanding of DevOps, MLOps, and CI/CD pipelines. Preferred Qualifications Experience with AI chatbots and virtual assistants (Dialogflow, Rasa, OpenAI GPT). Exposure to computer vision and NLP for intelligent automation. Knowledge of vector databases for AI-powered search. Familiarity with enterprise automation tools (ServiceNow, Workato, Alteryx).
Posted 1 month ago
2.0 - 5.0 years
0 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Job Description Position: GCP Dialogflow Location : Anywhere in India Work Mode : Hybrid/Remote Locations: Bangalore, Pune, Chennai, Hyderabad or Gurgaon then they might have to come to the office. 1-5+ years of experience in software design and development 1 years of experience in the data engineering field is preferred 1+ years of Hands-on experience in GCP cloud data implementation suite such as Big Query, Pub Sub, Data Flow/Apache Beam, Airflow/Composer, Cloud Storage, Experience in dialog flow and java programming is must Strong experience and understanding of very large-scale data architecture, solutioning, and operationalization of data warehouses, data lakes, and analytics platforms. Hands on Strong Experience in the below technology 1. GBQ Query 2. Python 3. Apache Airflow 4. SQL (BigQuery preferred) 5. Dialogflow Extensive hands-on experience working with data using SQL and Python Cloud Functions. Comparable skills in AWS and other cloud Big Data Engineering space is considered. Experience with agile development methodologies Excellent verbal and written communications skills with the ability to clearly present ideas, concepts, and solutions Bachelor's Degree in Computer Science, Information Technology, or closely related discipline
Posted 1 month ago
5.0 years
0 Lacs
Thiruvananthapuram, Kerala, India
On-site
Join SADA, an Insight company as a Senior AI Engineer! Your Mission We're seeking a highly skilled and visionary Senior AI Engineer to pioneer and lead our AI initiatives, establishing a robust AI foundation across our organization. As the go-to expert, you'll be critical in architecting and implementing advanced AI-driven solutions, leveraging platforms like CCAIP , Vertex AI , and Generative AI to influence product roadmaps and drive innovation. This role focuses significantly on designing, implementing, and deploying sophisticated AI-powered solutions for Contact Centers (CCAI) for our clients, alongside building robust data solutions . You'll also provide essential technical leadership and mentorship to ensure the successful delivery of projects. Responsibilities: Solution Design & Architecture: Lead the technical design and architecture of complex AI/ML solutions, including intricate conversational AI flows. This involves deeply leveraging the Google Cloud Platform (GCP) to architect solutions within Dialogflow CX, integrating with other GCP services, and designing robust data solutions using BigQuery and other relevant tools. Provide deep technical guidance specific to the CCAI ecosystem and ensure architectural alignment with Google Cloud best practices. Hands-on Development & Deployment: Drive hands-on development and deployment of complex AI components, including advanced Conversational AI components on Google CCAI. Expertly utilize Dialogflow CX, Vertex AI (including generative AI capabilities), and GCP compute services for custom integrations. Generative AI & LLMs: Implement and integrate generative AI models and Large Language Models (LLMs), including custom development and deployment, for enhanced conversational experiences and broader AI applications. Explore multimodal use cases involving audio, video, or images. CCAI Platform Management: Lead significant projects such as Dialogflow ES to CX migrations, ensuring seamless transition and optimization of conversational agents. Integrate AI solutions with various CCaaS (Contact Center as a Service) platforms like UJET/CCAIP. Data Solutions: Architect and implement robust data pipelines and solutions using BigQuery and other relevant tools for AI model training, inference, and analytics, particularly for conversational data. Technical Leadership & Mentorship: Provide deep technical guidance and mentorship to junior engineers and developers in their areas of expertise, sharing best practices and troubleshooting techniques, and fostering a culture of knowledge sharing and continuous improvement. Pre-Sales Support Contribution: Collaborate as a lead technical expert in strategic pre-sales engagements for Google CCAI, delivering expert solution demonstrations, crafting compelling technical proposals, and conducting in-depth workshops to address complex client needs. Innovation & Research: Proactively research and evaluate the latest advancements in AI/ML, generative AI, LLMs, and particularly Google CCAI, Dialogflow CX, and Vertex AI Gen AI, to identify opportunities for solution enhancement and team knowledge sharing. Pathway to Success Our singular goal is to provide customers the best possible experience in building, modernizing, and maintaining applications in Google Cloud Platform. Your success starts by positively impacting the direction of a dynamic practice with vision and passion. You will be measured quarterly by the breadth, magnitude and quality of your contributions, your ability to estimate accurately, customer feedback at the close of projects, how well you collaborate with your peers, and the consultative polish you bring to customer interactions. As you continue to execute successfully, we will build a customized development plan together that leads you through the engineering or management growth tracks. Required Qualifications: 5+ years of experience in IT, with proven experience contributing to the design, building, and deployment of enterprise-grade AI/ML solutions, including a significant focus on contact center and conversational AI solutions. Strong understanding of AI/ML principles, natural language processing (NLP), machine learning algorithms, and deep learning architectures. Expert-level hands-on experience with Google Cloud Platform (GCP) , particularly services such as: Dialogflow CX (advanced proficiency is a must) Vertex AI (especially generative AI features, custom model deployment, Vertex AI Search) BigQuery Cloud Functions or similar serverless compute Experience with Google CCAI services and ecosystem. Hands-on experience deploying and using 3rd-party LLMs. Familiarity with AI Applications like agent builder, agent space, concepts of datastore, fine tuning (Connectors, Controls, ACLs, etc.). Strong understanding of contact center operations and technologies. Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences (both technical and non-technical). Preferred Qualifications: Familiarity with Agile development methodologies. Industry certifications in relevant technologies (e.g., Google Cloud Professional Machine Learning Engineer). Experience tuning applications for non-functional requirements, i.e., usability, maintainability, scalability, availability, security, portability, etc. Exposure to relational and NoSQL datastores. Experience with API design and development (RESTful, gRPC) and strong familiarity with relevant programming languages for AI/ML development (e.g., Python). Familiarity with frontend web technologies, particularly React or Angular, for building user interfaces that integrate with AI solutions. Experience with other cloud offerings and solutions (e.g., AWS Lex, SageMaker, Lambda, or Azure Bot Service, Machine Learning). Good to have experience in: Agent Assist ML: Data Ingestion, Exploration, Transformation, and Validation ML: Model Development Frameworks ML: Specialized Modeling Areas ML: Evaluation and Monitoring About SADA An Insight company Values: We built our core values on themes that internally compel us to deliver our best to our partners, our customers and to each other. Ensuring a diverse and inclusive workplace where we learn from each other is core to SADA's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer. Hunger Heart Harmony Work with the best: SADA has been the largest Google Cloud partner in North America since 2016 and, for the eighth year in a row, has been named a Google Global Partner of the Year. Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for 15 years in a row, garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers list for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 4000+ customers served, 10K+ workloads and 30M+ users migrated to the cloud. SADA India is committed to the safety of its employees and recommends that new hires receive a COVID vaccination before beginning work . Show more Show less
Posted 1 month ago
2.0 years
3 - 7 Lacs
Chandigarh
On-site
We are looking for a highly motivated AI Developer with 2+ years of experience in building AI-powered chatbot agents and strong proficiency in Python . The ideal candidate should have hands-on experience with conversational AI platforms, natural language processing (NLP), and deploying intelligent virtual assistants that provide seamless user experiences. Requirements Design, develop, and deploy intelligent chatbot agents using Python and AI frameworks. Build and train NLP models for intent classification, entity extraction, and response generation. Work with platforms such as Rasa, Dialogflow, Microsoft Bot Framework , or OpenAI GPT-based tools . Integrate chatbots with web/mobile applications, CRMs, or third-party APIs. Write clean, scalable, and well-documented Python code to support AI logic and backend functionalities. Continuously evaluate and improve chatbot performance through analytics and feedback loops. Collaborate with product managers, designers, and developers to define bot workflows and use cases. Ensure data privacy, security, and compliance in AI-driven solutions Benefits 5 Day working On time salary inter- tech work Skill upgradation trainings Soft skills trainings Rewards and recognitions weekly de-stressing activities Job Information Date Opened 06/17/2025 Industry IT Services Job Type Full time Salary 3 - 7LPA Work Experience 1-5 years City Mohali State/Province Chandigarh Country India Zip/Postal Code 160055
Posted 1 month ago
3.0 - 8.0 years
0 - 2 Lacs
Bengaluru
Remote
Role & responsibilities: Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX. Craft clean, efficient, and maintainable code adhering to industry best practices and standards. Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs. Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions. Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement. Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development. Preferred candidate profile: 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework. Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI. Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities. Solid understanding of Google as a Software-as-a-Service platform. Experience with Azure Composer Bots. Proven troubleshooting and analytical skills in complex, distributed environments. Familiarity with SQL and experience working with relational databases. Experience integrating web services into applications. Proficient in Agile and Scrum development methodologies. Bachelors degree in a technology-related field or equivalent experience.
Posted 1 month ago
4.0 years
0 Lacs
Andhra Pradesh, India
On-site
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Required Skills Familiarity with the Conversational AI domain, conversational design & implementation, customer experience metrics, and industry-specific challenges Understanding of conversational (chats, emails and calls) data and its preprocessing (including feature engineering if required) to train Conversational AI systems. Strong problem-solving and analytical skills to troubleshoot and optimize conversational AI systems. Familiarity with NLP/NLG techniques such as parts of speech tagging, lemmatization, canonicalization, Word2vec, sentiment analysis, topic modeling, and text classification. NLP and NLU Verticals Expertise: Text to Speech (TTS), Speech to Text (STT), SSML modeling, Intent Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR (incl. Testing), Intelligent Agent Assist, Contact Center as a Service (CCaaS), Modern Data for Conversational AI and Generative AI. Experience building chatbots using bot frameworks like RASA/ LUIS/ DialogFlow/Lex etc. and building NLU model pipeline using feature extraction, entity extraction, intent classification etc. Understanding and experience on cloud platforms (e.g., AWS, Azure, Google Cloud, Omilia Cloud Platform, Kore.ai, OneReach.ai, NICE, Salesforce, etc.) and their services for building Conversational AI solutions for clients Expertise in Python or PySpark. R and JavaScript framework. Expertise in visualization tools such as Power BI, Tableau, Qlikview, Spotfire etc. Experience with evaluating and improving conversational AI system performance through metrics and user feedback Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Proven track record of successfully delivering conversational AI projects on time Familiarity with Agile development methodologies and version control systems. Ability to stay updated with the latest advancements and trends in conversational AI technologies. Strong strategic thinking and ability to align conversational AI initiatives with business goals. Knowledge of regulatory and compliance requirements related to conversational AI applications Experience in the telecom industry or a similar field Familiarity with customer service operations and CRM systems Nice To Have Familiarity with data wrangling tools such as Alteryx, Excel and Relational storage (SQL) ML modeling skills: Experience in various statistical techniques such as Regression, Time Series Forecasting, Classification, XGB, Clustering, Neural Networks, Simulation Modelling, Etc. Experience in survey analytics, organizational functions such as pricing, sales, marketing, operations, customer insights, etc. Understanding of NoSQL databases (e.g., MongoDB, Cassandra) for handling unstructured and semi-structured data. Good Communication and presentation skills Show more Show less
Posted 1 month ago
4.0 - 6.0 years
0 Lacs
Gurgaon
On-site
Location: Gurgaon (Work from office) BlackBeltHelp is a fast-growing EdTech company using innovative technology to remove barriers from Students, Faculty and Staffs journey. We are focused on using AI, ML, and other emerging technology to solve problems in a delightful way, without sensationalizing its abilities. We are currently seeking a Software Engineer 2 with the following skillsets to drive forward products built using technologies such as Google Dialogflow, Node, React, Elasticsearch, Redis cache, MongoDB, and similar products. Job Summary We are looking for a highly skilled Senior Software Engineer with strong expertise in the MERN stack and experience in fast search databases. The ideal candidate will have hands-on experience in working with emerging AI technologies, web app development, and database architecture. Key Responsibilities Develop and maintain scalable web applications using the MERN stack (Node.js, MongoDB, Express.js, React). Implement AI-driven solutions with a focus on LLMs, Vector search, and other emerging AI tools. Work with Vector DB and Mongo DB for fast search functionalities. Ensure efficient integration of databases and applications. Work with Redis and Elasticsearch or similar technologies for performance optimization. Rest/GraphQL API Integration Manage version control using GitHub, GitLab, or other systems. Support and maintain deployed web-based products. Update technical documentation for design and coding standards. Stay current on technology trends and relevant open-source projects. Required Skills & Qualifications Hands on Experience with front-end frameworks such as React, Angular, and Material UI. In depth knowledge of AI and GenAI. Hands on experience with Docker or Kubernetes, AWS, CI/CD Pipeline. Experience with Vector DB (OpenSearch or similar) or MongoDB. Strong knowledge of SQL and database architecture. Proficiency in Redis and Elasticsearch similar tools. Experience with web applications and integrations. Knowledge of GitHub, GitLab, or other version control systems. Additional Skills Understanding of authentication protocols (SAML, OAuth). Experience 4-6 years experience in NodeJS and Mongo At least 2-3 years experience in AWS, Docker, CI/CD Pipeline
Posted 1 month ago
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