Salesforce Lead/ArchitectHybrid role- Gurugram/Noida/Pune/BangalorePermanent role with clientMax- 30 days' notice Salesforce Architect JD:• Minimum 10-15 years of total experience in IT.• Minimum 8+ years of total Salesforce experience in Salesforce architecture and integration.• Minimum 5 years of experience developing Salesforce customizations (Apex/Lightning), integrations, and executing data migrations.• Minimum of 3-5 years of experience creating the technical architecture for complex Salesforce implementations.• Must have expertise in Salesforce Service Cloud, Einstein AI, Data Cloud & Experience Cloud.• Mandatory to have at least one Developer Track Certification (Platform Developer I) along with at least one Cloud Consultant Certification from either Community, Field Service, Sales, Service, or CPQ.• Mandatory to have either System Architect or Application Architect certification.• Other relevant Salesforce certifications (Data cloud, Experience Cloud) are a plus.Salesforce Lead JD:Minimum 8 years of total experience in IT.Minimum 5 years of experience as a Technical Lead in Salesforce projects.Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel.Expertise in AI technologies such as Einstein Bots and Genesys AI.Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations.Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus.Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud.

Conversational AI Delivery Manager- Google DialogFlow Bangalore/Pune/Gurugram/Noida Hybrid role Experience- 12+ years We are looking for a Conversational AI Delivery Lead who has 12+ Years of experience in inspiring and leading technical teams and delivering scalable complex technical solutions. Technical Delivery Lead should be responsible to deliver engaging and valuable conversational AI solutions for our clients in various domains like Insurance, Healthcare, Travel, Utilities etc., across the globe. . • Should have experience in managing mid to large teams of Conversational AI Teams which includes developers, designers, project managers, analysts etc. for Various Projects • Lead the ideation, technical development, and Delivery of Conversational AI Projects • Address internal and external technical risks, issues and dependencies, even when ownership lies outside the team. Escalate appropriately. Partner with project managers, especially when timelines could be impacted • Have worked on AI/ML Projects and understand Conversational AI Platforms like AWS Lex and Google Dialog Flow • Partner with Technology, Operations, Finance, and other internal and external departments to ensure support as needed for identified projects • Partner with cross-functional (Presales, solutioning, design, analysts) project teams • Liaison with Solutions Team to Validate the Solution Design • Manage Internal and External Stakeholders • Should be able to handle multiple projects across various verticals • Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time • Strong Knowledge on Cloud Contact Center Platforms like Genesys and Amazon Connect • Work With Resource Management Group to form the project go to teams for each client • Establish a trusted and strategic advisor relationship to help drive continued value of our products and services from the inception of the deal till successful delivery • Should be able to define and delivery the success criteria for conversational AI projects in agreement with clients • Act as a Client Engagement Manager • Should know how Procurement process works from Quote to PO • Suggest improvements to delivery processes based on new technologies, tools and methodologies Show more Show less

Commercial lead Hybrid role Bangalore/Pune/Gurugram/Noida We need to hire a Commercial lead below is the JD. Someone with good pedigree experience 7-10 Yrs. Pricing Strategy: Creating and implementing pricing models to maximize profitability while balancing client expectations. Market Analysis and Benchmarking : Understand competitor pricing, market trends, best practices and help implement them. Revenue Management: Monitoring sales performance and adjusting pricing strategies to optimize revenue. Collaborate: Working closely with other teams (IMUs, SGUs) to align pricing strategies. Show more Show less

Job Description: Assistant Vice President (AVP) / Senior Assistant Vice President (SAVP) - Life & Annuities (L&A) – Insurance Analytics & SGU Vertical Location: Gurgaon, India -Hybrid Notice: 35-40 days’ notice max Reports To: Vice President, Insurance Analytics & SGU Vertical Experience: 12 + years of experience in a data analytics or insurance analytics role, with at least 5 years of leadership experience in Life & Annuities or related domains. Proven expertise in managing large teams and delivering high-quality analytics solutions to business clients. In-depth knowledge of data analytics methodologies, tools and technologies, including predictive modelling, statistical analysis and data visualization. Strong experience in client and stakeholder management, with an ability to influence and collaborate at senior levels. Knowledge of the Life & Annuities insurance domain, including product offerings, risk management, claims analysis and customer insights. Leadership and Team Management: Lead, mentor, and develop a team of 20-25 data analysts and data scientists focused on Life & Annuities (L&A) within the insurance sector. Client and Stakeholder Management- Act as the primary point of contact for internal stakeholders, senior leadership, and clients. Develop and maintain strong relationships with key business partners, clients, and external vendors. Strategic Analytics Leadership: Drive the data analytics strategy for the Life & Annuities sector, ensuring alignment with business goals. Provide thought leadership and in-depth knowledge of industry trends, data analytics tools, and methodologies relevant to Life & Annuities. Data Analytics Oversight: Utilize advanced data analytics techniques to drive actionable insights that influence business strategy and decision-making Education: Bachelor's or master’s degree in business, Statistics, Mathematics, Data Science, Economics, or a related field. Show more Show less

Job Title: US IT Recruiter Location: Remote Experience: 5+ Years Employment Type: Full-Time Job Description: We are seeking an experienced US IT Recruiter with a strong background in IT technologies and expertise in W2 hiring with Tier 1 vendors and Implementation clients . The ideal candidate should be highly skilled in sourcing, screening, and managing IT professionals for various technical roles, ensuring smooth onboarding and client satisfaction. Key Responsibilities: Source and recruit IT professionals using job portals, networking, social media, and referrals. Screen candidates to evaluate technical skills, experience, and suitability for client requirements. Manage the full recruitment lifecycle, including job posting, interviewing, negotiation, and onboarding. Work closely with Tier 1 vendors and Implementation clients to understand their staffing needs. Ensure compliance with W2 hiring processes and employment regulations. Maintain and update the applicant tracking system (ATS) and recruitment databases. Build and maintain strong relationships with candidates and hiring managers. Stay up-to-date on market trends, technologies, and hiring best practices. Required Skills & Qualifications: Bachelor's degree in IT/CS, 5+ years of proven experience in US IT recruitment . Strong knowledge of IT technologies and industry trends. Expertise in W2 hiring and working with Tier 1 vendors & Implementation clients . Experience with job portals like Dice, LinkedIn, Monster, and internal databases. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced, deadline-driven environment. Show more Show less

Vice President/Delivery- Generative AI/Google Dialogflow 17+ years of experience Hybrid role. Noida/Gurugram/Pune/Bangalore Generative AI experience with Google dialogflow. end to end delivery experience required for global projects. Some experience on Conversational AI is a big plus great communications. client facing role. Show more Show less

.NET/Full stack Developer – Band C1/C2. Noida/Gurugram/Bangalore/Pune Notice Period – Immediate – 15 days Mandatory: angular v14+( Front end) , .NET 6+ (Backend) , Camunda ( BPMN tool) Nice to have: SQL, scss/css Cloud experience: AWS Docker

Data Engineer (SAS, Python, Pyspark)- Hybrid-Gurugram, Noida, Pune, Bangalore Skill: Python, SAS, SQL and pyspark Exp: 5-9yrs Roles and responsibilities: Code migration from SAS/ legacy systems to Python/ cloud-native frameworks. Develop and optimize enhanced data pipelines using PySpark for efficient cloud-based processing. Strong expertise in SAS, Python, and PySpark, with experience in code migration and data transformation.

Vice President/Delivery- Generative AI/Vertex AI/Google Dialogflow 17+ years of experience Hybrid role. Noida/Gurugram/Pune/Bangalore Generative AI/Agentic AI experience with vertex AI/CCaaS/Google dialogflowCX. conversational agents/Autonomous Agent/Voice Bot/DigitalCX/Vertex AI/Google CCAI. end to end delivery experience required for global projects. Strong python experience. great communications. client facing role.

Designation- CX- Capabilities & Solutions Lead- Data Scientist and Conversational AI with Google Dialogflow/Vertex.AI Role- Permanent/ Full time Notice Period- Immediate- 45 Days Experience- 12+ years Location- Noida/ Gurgaon/ Pune/ Bangalore Working Days- 5 days Work Mode- Hybrid Mandatory Skills- • Experience into Data Scientist and Conversational AI platform particularly- Google Dialogflow • Chatbot development and implementation; Gen AI • Vertex.AI/ LLM/ RAG, Hugging face/ Agentic AI • Natural Language Processing, Python/ Node.JS/ Java Skills • AI Solution Development o Design, develop, and deploy AI/ML solutions leveraging Google Dialogflow. o Develop scalable Conversational AI and Natural Language Understanding (NLU) applications on cloud platform. • Technical Leadership o Act as a technical mentor/ lead and guide to developers, enforcing coding standards, architecture patterns, and best practices. o Conduct peer reviews and ensure high code quality and performance. • Hands-on Development o Experience into- Python, Java, and Node.js any programming language. o Leverage frameworks such as TensorFlow, PyTorch, and Scikit-learn for AI/ML model development and training. • Collaboration & Strategy o Collaborate with cross-functional teams to align AI solutions with enterprise architecture. • Leadership Skills Demonstrated leadership and team management skills, with the ability to inspire, guide, and develop a diverse team of professionals. Excellent client-facing skills, including effective communication, relationship-building, and negotiation abilities. Excellent problem-solving skills and the ability to think critically and creatively. Strong communication skills and the ability to work effectively in a team environment. Leadership qualities with a proactive and collaborative approach.