241 Dialogflow Jobs - Page 3

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Conversational AI Good to have skills : React.js, Cloud Network Operations Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and enhance application functionality. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Develop and implement new features and functionalities in applications. - Collaborate with cross-functional teams to ensure successful project delivery. - Conduct code reviews and provide constructive feedback to team members. - Troubleshoot and debug applications to optimize performance. - Stay updated on industry trends and best practices to enhance application development processes. Professional & Technical Skills: (Project specific) -Dialogflow CX Conversational Developer with experience in enterprise-level conversational AI agents. -Expert in conversational design best practices Experience in NLU tuning Experience in utilizing Dialogflow CX's Generative AI capabilities - Experience in webhook development (NodeJS/Python). Git, CI/CD experience - Must To Have Skills: Proficiency in Conversational AI. - Good To Have Skills: Experience with React.js. - Strong understanding of natural language processing and machine learning algorithms. - Hands-on experience in developing chatbots and virtual assistants. - Knowledge of cloud computing platforms and network operations. - Familiarity with agile development methodologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Conversational AI. - This position is based at our Gurugram office. - A 15 years full time education is required. 15 years full time education Show more Show less

Pronix is currently hiring a Technical Project Manager – AI Automation Solutions . If you're looking for an exciting opportunity to work on cutting-edge applications in a collaborative environment, we’d love to hear from you! Technical Project Manager – AI Automation Solutions & Client Delivery Location: Hyderabad, India Employment Type: Full-time Working time: 2.00 PM to 11.00 PM IST About the Role: We are looking for an experienced Technical Project Manager to lead the delivery of AI Automation Solutions for global enterprise clients. This role demands a blend of technical acumen, client-facing delivery expertise, and strong project management skills to ensure successful execution of Conversational AI, Generative AI, and automation projects. You will work closely with internal technical teams (Solution Architects, Business Analysts, Developers), client stakeholders, and vendor partners to deliver high-impact AI solutions that transform customer and employee experiences. 7+ years of experience in Technical Project Management delivering enterprise technology solutions . 2+ years of experience managing projects in AI Automation (Conversational AI, Generative AI, RPA, Intelligent Automation) is highly preferred. Strong understanding of platforms like Kore.ai, Google Dialogflow, Microsoft Azure AI, IBM Watson, UiPath, Automation Anywhere, or equivalent. Experience working with global enterprise clients across diverse industries (Retail, BFSI, Healthcare, Manufacturing, etc.). Background in consulting services delivery from MNCs/SIs is a strong plus . Solid knowledge of Agile, Scrum, or Hybrid project delivery frameworks . Exceptional stakeholder management and communication skills (both technical and business-facing). Strong problem-solving, decision-making, and conflict resolution capabilities. Show more Show less

Overview Job Description Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work.” Seeking an astute individual that has a strong technical foundation with ability to be hands-on on developing/building automation to improve efficiency, productivity, and customer experience. Deep knowledge of industry best practices, with the ability to implement them working with larger team cloud, support, and the product teams. Scope We are seeking a highly skilled AI/Prompt Engineer to design, implement, and maintain artificial intelligence (AI) and machine learning (ML) solutions for our organization. The ideal candidate will have a deep understanding of AI and ML technologies, as well as experience with data analysis, software development, and cloud computing. Primary Responsibilities Design and implement AI/ conversational AI solutions and ML solutions to solve business problems and to improve customer experience and operational efficiency. Develop and maintain machine learning models using tools such as TensorFlow, Keras, and PyTorch Collaborate with cross-functional teams to identify opportunities for AI and ML solutions and develop prototypes and proof-of-concepts. Develop and maintain data pipelines and ETL processes to support AI and ML workflows. Monitor and optimize model performance, accuracy, and scalability Stay up to date with emerging AI and ML technologies and evaluate their potential impact on our organization. Develop and maintain technical documentation, including architecture diagrams, design documents, and standard operating procedures Provide technical guidance and mentorship to other members of the data engineering and software development teams. Develop and maintain chatbots and voice assistants using tools such as Dialogflow, Amazon Lex, and Microsoft Bot Framework Develop and maintain integrations with third-party systems and APIs to support conversational AI workflows. Develop and maintain technical documentation, including architecture diagrams, design documents, and standard operating procedures. Provide technical guidance and mentorship to other team members. What We Are Looking For Bachelor’s degree in computer science, Information Technology, or a related field with 3+ years of experience in conversational AI engineering, design, and implementation Strong understanding of NLP technologies, including intent recognition, entity extraction, and sentiment analysis Experience with software development, including proficiency in Python and familiarity with software development best practices and tools (Git, Agile methodologies, etc.) Familiarity with cloud computing platforms (AWS, Azure, Google Cloud) and related services (S3, EC2, Lambda, etc.) Experience with big data technologies (Hadoop, Spark, etc.) Experience with containerization (Docker, Kubernetes) Experience with data visualization tools (Tableau, Power BI, etc.) Experience with reinforcement learning and/or generative models. Experience with machine learning technologies and frameworks (TensorFlow, Keras, etc.) Experience with big data technologies (Hadoop, Spark, etc.) Strong communication and collaboration skills Strong attention to detail and ability to prioritize tasks effectively. Strong problem-solving and analytical skills Ability to work independently and as part of a team. Strong attention to detail and ability to prioritize tasks effectively. Experience working with cloud platforms like AWS, Google Cloud, or Azure. Knowledge of big data technologies such as Apache Spark, Hadoop, or Kafka is a plus. Strong problem-solving and analytical skills. Ability to work in an agile and fast-paced development environment. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Senior Director – Software Engineering Bengaluru, India | Hybrid Work Model Confidential Global Tech Company: Are you an experienced engineering leader passionate about building empowered teams, driving large-scale technology transformation, and shaping omnichannel customer experiences? A leading global retail technology organization is looking for a Senior Director of Software Engineering to lead highly skilled teams and build innovative, enterprise-grade solutions. This leadership role offers the opportunity to work with global stakeholders and cutting-edge technologies, including public cloud platforms, omnichannel systems, and AI-driven engagement tools. You’ll lead the development of high-impact software platforms while championing engineering best practices and fostering an inclusive, high-performance culture. Key Responsibilities: Build and lead multiple engineering teams and deliver large scale software products in partnership with key stakeholders with company-wide impacts and outcomes Connect the larger organization strategic goals directly to their team's goals and can effectively communicate that to their teams Guide production support for complex and high-priority issues Provide strategic direction aligned with broader business goals Build a high-performing organization by mentoring senior managers and engineering leaders Drive continuous improvement in software development lifecycle (SDLC) quality, tools, and innovation Partner with global executive stakeholders on long-term initiatives and priorities Architect and modernize solutions with a customer-first mindset Excellent communication and leadership skills, with the ability to influence both technical and non-technical stakeholders Champion a test/learn/iterate culture focused on progress and outcomes What You Bring: 18+ years of experience in technology, including: 8+ years of experience managing engineering leaders 7+ years building SaaS applications at enterprise scale 7+ years of experience in cloud-native architecture (AWS or GCP preferred) 3+ years of experience in omnichannel technology (e.g., contact center platforms, digital communication tools) Experience with Google Customer Engagement Suite (e.g., DialogFlow, Agent Assist) Exposure to LLMs, Gen AI technologies, and responsible AI practices About the Opportunity: Location: Bengaluru, India Work Mode: Hybrid (in-office 3 days/week) Compensation & Benefits: Industry leading; based on experience and expertise Confidential Company: A Fortune 500 multinational leader in retail technology and digital transformation Why Apply: Join a purpose-driven company at the forefront of redefining customer experience through technology. You’ll work with visionary leaders, world-class talent, and next-gen tools to help shape the future of omnichannel engagement and commerce. Note: This is a confidential posting. Details about the company and the team will be shared with shortlisted candidates. Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurgaon, Haryana, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About The Job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurgaon, Haryana, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About The Job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

Job Title: Software Developer (Experience: 5 Years ) Company Website: https://elitewebtechnologies.com/ Location: MDC, Panchkula Job Type: Full-Time Experience Required: 5 Years Job Description: We are seeking a highly skilled and experienced Software Developer with over 5 years of hands-on experience in React JS , React Native , TypeScript , and Flutter . The ideal candidate should have a strong background in front-end and mobile technologies, leadership experience, and a passion for modern, scalable, and performance-driven development. Experience with blockchain and offline-first mobile development is a strong plus. Core Skills & Requirements 5+ years of experience with React JS , React Native , and Flutter Strong command of TypeScript , JavaScript (ES6+) , and Dart Proficient in Redux , Tailwind CSS , and component-based architecture Understanding of native Android/iOS development basics Ability to lead, mentor, and collaborate in agile environments Good to have experience in: Code Push, React Navigation, Firebase Messaging, App Store deployment, Play Store optimization Mobile-First & Offline-Capable Development Expertise in building offline-first mobile applications Familiar with Realm , Couchbase Lite , SQLite , Firebase Good to have experience in: Data synchronization, conflict resolution, encrypted local storage, mobile-first UX design Architecture & State Management Strong knowledge of modern app architecture and design patterns Experience with state management systems like: FLUX , REDUX , MOBX , MVVM , BLOC , Cubit , Providers , River Pod Good to have experience in: Multi-layered architecture, modular design, clean architecture practices Professional Traits & Leadership Self-motivated, innovative, and result-oriented Demonstrated ability to lead teams , manage code quality, and oversee project delivery Skilled at mediation and conflict resolution Strong communication and mentorship abilities Good to have experience in: Scrum, Agile methodologies, sprint planning, peer reviews, technical documentation Domain Expertise Proven experience in building applications for: e-Commerce Social Networking Fitness & Healthcare Blockchain-based platforms (preferred) Good to have experience in: DApps, smart contracts (Solidity), NFTs, crypto wallets, HIPAA-compliant applications Databases & Storage Practical experience with: SQLite, Realm, Hive, Couchbase Lite, MongoDB Good to have experience in: Database indexing, performance tuning, real-time sync Tools & Platforms Comfortable using: Jenkins, JIRA, VS Code, Confluence, Git, Xcode, Android Studio, Slack, Fastlane, CircleCI, MS App Center Good to have experience in: CI/CD pipelines, build automation, crash reporting tools, test automation tools External SDKs & Integrations Experience integrating: Facebook, Twitter, LinkedIn, Google, Stripe, PayPal, RazorPay, Quickblox, OpenTok, Agora, SendBird, Annie App, Amplitude Analytics, Google Maps, HERE Maps, SignalR, Pub-Sub, Socket.IO, AWS Amplify, WebRTC, Dialogflow, IBM Watson, Google Vision APIs, AppsFlyer, GrowthRx Good to have experience in: Custom SDKs, real-time communication, chat/video APIs, analytics, third-party service orchestration Ready to accelerate your Software development journey with us? Apply now by sending your CV to: hr@elitewebtechnologies.com For queries, contact: +91 91151 52125 Job Type: Full-time Pay: Up to ₹1,200,000.00 per year Schedule: Day shift Fixed shift Ability to commute/relocate: Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: React Native: 5 years (Required) Software development: 5 years (Required) Location: Panchkula, Haryana (Required) Work Location: In person

Job Title: Software Developer (Experience: 5 Years ) Company Website: https://elitewebtechnologies.com/ Location: MDC, Panchkula Job Type: Full-Time Experience Required: 5 Years Job Description: We are seeking a highly skilled and experienced Software Developer with over 5 years of hands-on experience in React JS , React Native , TypeScript , and Flutter . The ideal candidate should have a strong background in front-end and mobile technologies, leadership experience, and a passion for modern, scalable, and performance-driven development. Experience with blockchain and offline-first mobile development is a strong plus. Core Skills & Requirements 5+ years of experience with React JS , React Native , and Flutter Strong command of TypeScript , JavaScript (ES6+) , and Dart Proficient in Redux , Tailwind CSS , and component-based architecture Understanding of native Android/iOS development basics Ability to lead, mentor, and collaborate in agile environments Good to have experience in: Code Push, React Navigation, Firebase Messaging, App Store deployment, Play Store optimization Mobile-First & Offline-Capable Development Expertise in building offline-first mobile applications Familiar with Realm , Couchbase Lite , SQLite , Firebase Good to have experience in: Data synchronization, conflict resolution, encrypted local storage, mobile-first UX design Architecture & State Management Strong knowledge of modern app architecture and design patterns Experience with state management systems like: FLUX , REDUX , MOBX , MVVM , BLOC , Cubit , Providers , River Pod Good to have experience in: Multi-layered architecture, modular design, clean architecture practices Professional Traits & Leadership Self-motivated, innovative, and result-oriented Demonstrated ability to lead teams , manage code quality, and oversee project delivery Skilled at mediation and conflict resolution Strong communication and mentorship abilities Good to have experience in: Scrum, Agile methodologies, sprint planning, peer reviews, technical documentation Domain Expertise Proven experience in building applications for: e-Commerce Social Networking Fitness & Healthcare Blockchain-based platforms (preferred) Good to have experience in: DApps, smart contracts (Solidity), NFTs, crypto wallets, HIPAA-compliant applications Databases & Storage Practical experience with: SQLite, Realm, Hive, Couchbase Lite, MongoDB Good to have experience in: Database indexing, performance tuning, real-time sync Tools & Platforms Comfortable using: Jenkins, JIRA, VS Code, Confluence, Git, Xcode, Android Studio, Slack, Fastlane, CircleCI, MS App Center Good to have experience in: CI/CD pipelines, build automation, crash reporting tools, test automation tools External SDKs & Integrations Experience integrating: Facebook, Twitter, LinkedIn, Google, Stripe, PayPal, RazorPay, Quickblox, OpenTok, Agora, SendBird, Annie App, Amplitude Analytics, Google Maps, HERE Maps, SignalR, Pub-Sub, Socket.IO, AWS Amplify, WebRTC, Dialogflow, IBM Watson, Google Vision APIs, AppsFlyer, GrowthRx Good to have experience in: Custom SDKs, real-time communication, chat/video APIs, analytics, third-party service orchestration Ready to accelerate your Software development journey with us? Apply now by sending your CV to: hr@elitewebtechnologies.com For queries, contact: +91 91151 52125 Job Type: Full-time Pay: Up to ₹1,200,000.00 per year Schedule: Day shift Fixed shift Ability to commute/relocate: Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: React Native: 5 years (Required) Software development: 5 years (Required) Location: Panchkula, Haryana (Required) Work Location: In person

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurgaon, Haryana, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurgaon, Haryana, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies, focusing on integrating the LLM (playbook) feature in Dialogflow CX, in addition to standard Dialogflow CX functionalities. Responsibilities: Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX. Craft clean, efficient, and maintainable code adhering to industry best practices and standards. Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs. Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions. Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement. Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development. Qualifications 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework. Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI. Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities. Solid understanding of Google as a Software-as-a-Service platform. Experience with Azure Composer Bots. Proven troubleshooting and analytical skills in complex, distributed environments. Familiarity with SQL and experience working with relational databases. Experience integrating web services into applications. Proficient in Agile and Scrum development methodologies. Bachelor’s degree in a technology-related field or equivalent experience. Nice to have: Experience with programming languages such as JavaScript, Python, or Node.js. Familiarity with automated testing practices. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less

Overview Job Description Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work.” Seeking an astute individual that has a strong technical foundation with ability to be hands-on on developing/building automation to improve efficiency, productivity, and customer experience. Deep knowledge of industry best practices, with the ability to implement them working with larger team cloud, support, and the product teams. Scope We are seeking a highly skilled AI/Prompt Engineer to design, implement, and maintain artificial intelligence (AI) and machine learning (ML) solutions for our organization. The ideal candidate will have a deep understanding of AI and ML technologies, as well as experience with data analysis, software development, and cloud computing. Primary Responsibilities Design and implement AI/ conversational AI solutions and ML solutions to solve business problems and to improve customer experience and operational efficiency. Develop and maintain machine learning models using tools such as TensorFlow, Keras, and PyTorch Collaborate with cross-functional teams to identify opportunities for AI and ML solutions and develop prototypes and proof-of-concepts. Develop and maintain data pipelines and ETL processes to support AI and ML workflows. Monitor and optimize model performance, accuracy, and scalability Stay up to date with emerging AI and ML technologies and evaluate their potential impact on our organization. Develop and maintain technical documentation, including architecture diagrams, design documents, and standard operating procedures Provide technical guidance and mentorship to other members of the data engineering and software development teams. Develop and maintain chatbots and voice assistants using tools such as Dialogflow, Amazon Lex, and Microsoft Bot Framework Develop and maintain integrations with third-party systems and APIs to support conversational AI workflows. Develop and maintain technical documentation, including architecture diagrams, design documents, and standard operating procedures. Provide technical guidance and mentorship to other team members. What We Are Looking For Bachelor’s degree in computer science, Information Technology, or a related field with 3+ years of experience in conversational AI engineering, design, and implementation Strong understanding of NLP technologies, including intent recognition, entity extraction, and sentiment analysis Experience with software development, including proficiency in Python and familiarity with software development best practices and tools (Git, Agile methodologies, etc.) Familiarity with cloud computing platforms (AWS, Azure, Google Cloud) and related services (S3, EC2, Lambda, etc.) Experience with big data technologies (Hadoop, Spark, etc.) Experience with containerization (Docker, Kubernetes) Experience with data visualization tools (Tableau, Power BI, etc.) Experience with reinforcement learning and/or generative models. Experience with machine learning technologies and frameworks (TensorFlow, Keras, etc.) Experience with big data technologies (Hadoop, Spark, etc.) Strong communication and collaboration skills Strong attention to detail and ability to prioritize tasks effectively. Strong problem-solving and analytical skills Ability to work independently and as part of a team. Strong attention to detail and ability to prioritize tasks effectively. Experience working with cloud platforms like AWS, Google Cloud, or Azure. Knowledge of big data technologies such as Apache Spark, Hadoop, or Kafka is a plus. Strong problem-solving and analytical skills. Ability to work in an agile and fast-paced development environment. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.

The Opportunity: We are seeking a talented and experienced Senior AI Engineer to play a pivotal role in developing and enhancing our conversational AI capabilities across multiple modalities (text, voice/telephony) and building intelligent agents to drive workflow automation. You will work closely with our Director of AI Engineering, product managers, and other engineering teams to bring our AI vision to life, primarily focusing on fine-tuning off-the-shelf Large Language Models (LLMs) and developing agentic systems for end-users (members, CBO staff, healthcare providers). This is a unique opportunity to apply your AI expertise to solve meaningful problems in the social and healthcare space, directly impacting people's lives. What You'll Do: Conversational AI Development & Fine-Tuning (Text & Voice): Lead the fine-tuning, evaluation, and deployment of pre-trained LLMs (e.g., Gemini, GPT series, open-source models) to create natural, empathetic, and effective conversational experiences for various user interactions via text-based channels (chat, SMS) and voice-based telephonic systems (IVR chatbots). Develop and implement strategies for data collection, preparation, and augmentation to support model fine-tuning and continuous improvement for both text and voice modalities. Design and implement robust evaluation frameworks to measure conversational AI performance, including metrics for accuracy, fluency, empathy, task completion, and call handling efficiency for telephonic agents. Work on prompt engineering, context management, and dialogue flow design to optimize conversational AI interactions across channels. Integrate and manage speech-to-text (STT) and text-to-speech (TTS) services for telephonic AI solutions. Agentic System Development: Design, build, and deploy AI agents that can reason, make decisions, and take actions to automate and optimize key workflows within the platform (e.g., intelligent referral initiation, proactive follow-ups, task management assistance). Develop agents capable of interacting with internal platform APIs, external data sources, and potentially third-party tools to achieve their goals. Explore and implement techniques for agent planning, tool usage, and multi-step reasoning. Collaboration & Technical Leadership: Collaborate closely with the Director of AI Engineering to define AI strategy, architecture, and technical roadmap for conversational AI and agentic systems. Partner with Product Managers to understand user needs and translate them into technical requirements for AI features. Work with platform and application engineers to integrate AI models and agents into the broader ecosystem. Mentor junior engineers and contribute to building a strong AI engineering culture. Stay up-to-date with the latest advancements in LLMs, conversational AI (text and voice), agent-based systems, and MLOps. MLOps & Productionization: Contribute to the development and maintenance of our MLOps infrastructure for training, deploying, monitoring, and iterating on AI models and agents in production. Ensure AI systems are scalable, reliable, and maintainable. Back-end Development: Solid understanding of back-end development principles and experience building or integrating with APIs (e.g., RESTful services) to connect AI models and agents with broader application systems. Familiarity with database technologies (SQL and/or NoSQL) and practical experience in how AI systems interact with data storage and retrieval for training, inference, and logging. What You'll Bring: Education: Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. Experience: 5+ years of hands-on experience in AI/ML engineering, with a significant focus on Natural Language Processing (NLP) and conversational AI. Demonstrable experience developing and deploying AI-powered telephonic chatbots or Interactive Voice Response (IVR) systems, including integration with STT/TTS technologies. Proven experience fine-tuning and deploying Large Language Models (LLMs) for specific tasks and domains. Strong understanding of model architectures, training techniques, and evaluation metrics. Demonstrable experience designing and building AI agents or systems that exhibit autonomous behavior, decision-making, and/or tool usage. Proficiency in Python and common AI/ML frameworks (e.g., TensorFlow, PyTorch, Hugging Face Transformers, LangChain, LlamaIndex). Experience with cloud platforms (GCP preferred, AWS/Azure acceptable) and their AI/ML services (e.g., Vertex AI, SageMaker, cloud telephony APIs). Solid understanding of MLOps principles and experience with tools for model deployment, monitoring, and CI/CD for ML. Skills: Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to translate complex technical concepts to non-technical stakeholders. Proactive, self-starter with a passion for building impactful AI solutions. Nice to Haves: Experience working in the healthcare or social care domain. Familiarity with data privacy and security considerations in regulated environments (e.g., HIPAA). Experience with specific telephony platforms or APIs (e.g., Twilio, Vonage, Google Dialogflow CX). Contributions to open-source AI/ML projects.

About the Role We are seeking a highly experienced and innovative Senior AI Solutions Developer to lead the design, development, and implementation of our next-generation conversational AI platforms. This is a unique opportunity to build sophisticated AI solutions from the ground up, leveraging cutting-edge technologies to revolutionize customer interaction and operational efficiency. You will be responsible for the full lifecycle of these AI solutions, from conceptualization and architecture to development, deployment, and ongoing optimization. This role requires a deep understanding of natural language understanding (NLU), voice and text-based communication, workflow automation, and robust system integrations. Key Responsibilities Design, develop, and deploy advanced conversational AI agents for various interaction types. Implement and manage multilingual NLU models using Dialogflow CX , with GPT-4o as a sophisticated fallback mechanism. Integrate and configure communication channels via Twilio for seamless voice, SMS, and web chat interactions. Utilize ElevenLabs for human-like voice synthesis to enhance user experience. Develop and automate complex workflows using n8n to connect various systems and business processes. Build and maintain knowledge bases leveraging Pinecone for efficient information retrieval and vector database management. Establish secure and scalable integrations with leading business application platforms using OAuth2 . Manage and optimize cloud infrastructure on AWS , including EC2/Fargate, RDS, S3, Cognito, WAF, and KMS . Develop and implement custom analytics dashboards and leverage Twilio Flex Insights to monitor performance, identify trends, and drive continuous improvement. Collaborate closely with product managers, stakeholders, and other developers to gather requirements, define project scope, and deliver high-quality solutions. Stay abreast of the latest advancements in AI, conversational AI, and related technologies. Required Tech Stack Expertise Frontend: React.js (Web Chat), SMS, Phone (Voice) Conversational Layer: Dialogflow CX (multilingual NLU), GPT-4o (fallback) Communication Channels: Twilio (Voice, SMS, Web Chat) Voice Synthesis: ElevenLabs (human-like TTS) Workflow Automation: n8n Knowledge Management: Pinecone (FAQs vector DB) CRM/PMS Integration: OAuth2 (integrating with various business application APIs) Hosting: AWS (EC2/Fargate, RDS, S3, Cognito, WAF, KMS) Analytics: Twilio Flex Insights, custom dashboards Qualifications Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field. 3+ years of experience in developing and deploying conversational AI solutions or similar complex software systems. Proven expertise across the specified tech stack. Strong understanding of API design and integration principles. Experience with cloud-native development and serverless architectures. Excellent problem-solving skills and ability to troubleshoot complex issues. Strong communication and collaboration skills. Ability to work independently and thrive in a remote work environment. Bonus Points: Contributions to open-source projects in AI or related fields. Certifications in AWS or relevant AI technologies. Why Join Us? Be at the forefront of AI innovation in a rapidly evolving field. Work on challenging and impactful projects that directly contribute to business growth. Collaborate with a talented and passionate team, even from the comfort of your home. Opportunity for continuous learning and professional development. Enjoy the flexibility and autonomy of a fully remote work model. Show more Show less

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy. Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson. Ensure seamless chatbot integration with existing platforms and CRM systems. Work closely with data scientists to improve machine learning models. Must have strong proficiency in Python, deep learning techniques, and chatbot analytics.