DevOps Engineer

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Gnapi Technologies., is an Information Technology Company with registered offices in Canada, United States and India. Gnapi provides end-to-end IT services and solutions to help and support clients succeed. Gnapi fosters a deep understanding of clients’ businesses and builds strong relationships to best-fit IT solutions, supported by our technology expertise. Gnapi has a strong expertise in the utilities and Telecom domains, working closely with multiple customers across North America.

About the Role:

We are seeking an experienced Dynatrace Specialist to lead the deployment and optimization of observability solutions using Dynatrace. The ideal candidate will have a deep understanding of APM (Application Performance Monitoring), strong technical expertise across application stacks, and a proactive approach to performance management and issue resolution.

Key Responsibilities:

• Deploy, configure, and maintain Dynatrace for end-to-end observability.
• Create custom dashboards, alerts, and synthetic monitoring.
• Troubleshoot application and infrastructure performance issues using Dynatrace insights.
• Collaborate with development and DevOps teams to enhance performance tuning.
• Integrate Dynatrace with ITSM, CI/CD, and other APM tools.

Required Skills:

• 9+ years of IT experience with minimum 3 years in Dynatrace (APM, DEM, RUM, Synthetic).
• Strong knowledge of application stacks (Java, .NET, Node.js, containers).
• Experience with Kubernetes, Docker, and cloud-native environments.
• Exposure to ServiceNow, AppDynamics, Splunk, or similar tools (preferred).
• Strong scripting and automation skills (Python, Shell, PowerShell preferred).

Preferred Certification:

Dynatrace Associate/Professional Certification (preferred)