1598 Desktop Support Jobs - Page 6

Urgent openings for Technical Support Analyst - Hyderabad Posted On 25th Sep 2015 07:50 AM Location Hyderabad Role / Position Technical Support Analyst Experience (required) 1 plus years Description What Youll Do In the Technical Support Analyst role, you will be the initial point of contact for our clients in resolving technical and application related inquiries regarding our software product. In assessing and resolving end-user questions you will deliver world-class technical and application support to our dynamic and growing customer base. Responsibilities: Help resolve software and technical questions for the customer efficiently and effectively Gather the required information necessary in order to best handle customer software and technical inquiries Manage customer expectations regarding estimated response times for issue resolution Extensively research and document customer technical issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate Partner with Technical Support team members on various strategic projects when needed Extensively research and document customer technical issues Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status Collaborate with other Support Analysts and Support Engineers to identify high priority issues and engage the Service Delivery, Software Engineering and Quality Engineering teams. What Were Looking For Bachelor's degree from an accredited University or College 1+ year work experience in delivering software support preferably at a SaaS company Must have passion for being part of a hard working, winning team Must have ability to multi-task in a fast paced environment Must have excellent ability to learn and articulate software-related and technical concepts Must have strong active listening skills Must have excellent Customer Service skills Must have strong attention to detail when communicating with customers (verbal & written) Must have ability to empathize with customers and convey confidence Must have expertise working with Microsoft Excel Must have strong documentation skills If interested, please share your updated profile Send Resumes to girish.expertiz@gmail.com -->Upload Resume

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Configure desktop and laptop Hardware and Networking Troubleshooting Networking Concepts Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates only

Experience 6-9 years Skills Sr ADBA Location - HYDERABAD Notice Period Immediate Joiners Employee type C2H/FT Technical abilities 1. Overall 8+ years of experience 2. Able to analyze database requirements 3. Able to design database solutions 4. Able to design database solutions for at least one of the following database platforms Oracle 5. Able to follow defined DBA standards & guidelines (S&G), database development processes & methods 6. Able to prepare & maintain database documentation according to the desired standard*. (*desired standard = documentation should be functionally meaningful and timely) 7. Able to acquire functional knowledge of multiple applications within a business domain 8. Able to acquire technical knowledge to become responsible in at least one technical area technology of the database domain 9. Database Analysts (DBA) have the following responsibilities a. Design logical/physical data models and create physical databases for the software development projects b. Maintain database throughout the life cycle of a project c. Help developers to achieve the desired performance with the database operations optimizing the database objects and queries; also acts as a consult for IMSL service requests d. Perform several operational tasks like replication and decommissioning of database, maintaining data in sync between the production & system environments, managing the data dictionary (metadata information), reviewing the data exchange services across domains and platforms e. Perform the ombuds activities within the scope of database analysis domain f. Could be assigned as the person responsible for a project or phase of a project, to act as a project manager for the project or phase g. Evaluate data models and physical databases for variances and discrepancies. Validate business data objects for accuracy and completeness. h. Guide Programmers and others on performance requirements. Review modifications to existing software to improve efficiency and performance. Examine new application design and recommend corrections if required. Behavioral abilities 1. To proactively respond to services and products that have an added value for internal and external customers. 2. The capacity to understand communication from others, interpret the same correctly and to pass on messages to others clearly. 3. The capacity and readiness to take a decision (within the framework provided) and to take responsibility for the results of the decision. 4. The ability to find solutions in the face of problems.

Please find attached the JD for Technical Support Executive. Fulltime / Subcontract. Experience 2 to 5 yrs Shift Night shift (Rotation shift quarterly) Work mode Work from office Should be able to attend F2F interview in Bangalore. Mandatory Skills Good Comms Skills, VMware admin/Linux Admin, exp in Troubleshooting, exp in virtualization. QUALIFICATIONS Training, licenses, memberships and certifications BE , Msc, ,MCA

We are looking for a skilled Systems Integration Senior Specialist to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 5-20 years of experience in systems integration and a strong background in this field. Roles and Responsibility Design, develop, and implement comprehensive systems integration solutions. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for systems integration projects. Troubleshoot and resolve complex technical issues related to systems integration. Provide expert guidance and support to junior team members. Ensure compliance with industry standards and best practices. Job Requirements Strong knowledge of systems integration principles and methodologies. Experience with system design, development, and implementation. Excellent problem-solving skills and attention to detail. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Familiarity with industry-standard tools and technologies.

Roles and Responsibility Troubleshoot and resolve technical issues related to desktop systems, including hardware and software problems. Install, configure, and maintain desktop systems, ensuring optimal performance and security. Provide technical support and training to end-users on desktop systems and applications. Conduct regular system backups and perform recovery operations as needed. Collaborate with other teams to ensure seamless integration of desktop systems with other IT infrastructure components. Develop and implement procedures for desktop system maintenance, troubleshooting, and repair. Job Requirements Bachelor's degree in Computer Science or Information Technology (B.Tech/B.E.) or equivalent. Minimum 2 years of experience in IT desktop engineering or a related field. Strong knowledge of desktop operating systems, including Windows and Linux. Experience with desktop hardware, including installation, configuration, and troubleshooting. Excellent problem-solving skills and the ability to work independently. Strong communication and interpersonal skills, with the ability to provide technical support and training to end-users.

!!Hiring For CMM5 Level Organization!! Minimum 2 years of experience in Hardware and Networking.Good troubleshooting skills.Experience in assembling/disassembling computer hardware and components.Understanding of TCP/IP networking. Required Candidate profile Designation: Desktop Support Engineer L1 Location: Colvale,Goa Experience: 2+ Years Contact: snehapawar@peshr.com/7021769496 Qualification:Graduate

!Hiring for CMM5 Level Org!Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Collaborate with other IT teams to resolve complex technical issues Required Candidate profile Designation:Desktop Support Engineer L1 Location:Bharatpur Experience:1+ Year Contact:snehapawar@peshr.com/7021769496

!Hiring for CMM5 Level Org!Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Collaborate with other IT teams to resolve complex technical issues Required Candidate profile Designation:Desktop Support Engineer L1 Location:Bhiwadi Experience:1+ Year Contact:snehapawar@peshr.com/7021769496

!Hiring for CMM5 Level Org!Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Collaborate with other IT teams to resolve complex technical issues Required Candidate profile Designation:Desktop Support Engineer L1 Location:Nizamabad Experience:1+ Year Contact:snehapawar@peshr.com/7021769496

Project Overview: Provide Support, Maintenance, and Enhancement Services for a customized Oracle CPQ implementation Role Scope / Deliverables: Routine SupportProvide support for application production environment, resolving issues, and taking preventive and corrective steps in accordance with SLAs.Provide Incident and/or problem management for software or configuration defects.Provide configuration management for modifications required to correct defects/problems. with delivered/implemented functionality.Update tickets with proposed solution.Provide Unit Testing for incidents and service requests as required, prior to handing off to PPD to User Acceptance Testing.Collaborate with internal PPD teams on issues that may involve Interfaces, Middleware, Infrastructure, Database, Security, and others.Provide updates to functional and technical design documentation.Work directly with Oracle Support on service requests raise with Oracle for request that fall under PPDs support contract with OracleRoutine MaintenancePerform data integrity checks on the Oracle CPQ system and data fault clearance.Provide basic PROD application monitoring as mutually agreed upon to PPD Application Manager.Provide release management services for Oracle CPQ Cloud updatesEnhancement ServicesProvide enhancement services for minor enhancements to existing functionality. Key Skills: Knowledge and experience supporting and developing Oracle CPQIncident management, change management, SLA managementGood documentation practices

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

Urgent Requirement for Helpdesk Senior Associate. Experience 3 Years Location Bangalore. Strong troubleshooting skills, bug finding, and resolution. 5. Ability to work independently within a diverse global team 6. IT software and hardware troubleshooting knowledge and Skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) 7. Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support 8. Familiar with ITIL Concepts and Processes. 9. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc. In these roles you will be responsible for Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areas.

Experience in managing, troubleshooting, installation, repairs of desktops, printers & other IT equipment Knowledge of network security practices and anti-virus programs Working knowledge of office automation products Proficient in MS office.

Required Skills: Descent English Communications Skills (Verbal and Written) Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues or network concerns. 2. Diagnose, Prioritize, Troubleshoot and Resolve IT incidents reported by the users via Telephone, Chat, Email or Walk-Ins. Who is Eligible : Any Graduate/Post-Graduate (Full time) Who is Not Eligible : Under Graduate / Distance Learning Graduate / Yet to appear final year exam / Already attended the Interview for this position in last 6 Months.

Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting

Roles and Responsibilities Hiring Graduate Fresher's for Leading International BPO kpo. Customer Support !! International Voice Process !! Any Graduate can apply. Fresher's can apply. Both Side Cabs Desired Candidate Profile Hindi and English Domestic and International call Center WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply IMMEDIATE JOINER'S CAN APPLY !! Any Graduate can apply. Btech & BE can also apply. Comfortable Working. Good Communication Skills. Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Roles and Responsibilities International Domestic Call Centre Email/Chat/Voice About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Act as a liaison between the delivery team, customers, and vendors. Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. Manage KYC and documentation of customers for smooth order processing. . NO target based calling Desired Candidate Profile Domestic and International call Canter WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Resolving IT support requests from employees Answering employee questions regarding computer systems Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Generating sign ins for new hires during the onboarding process Installing new software and hardware drivers and updating existing ones as needed Updating employees on the status of their service requests Logging all service requests and updating tickets as needed

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Manage IT service desk, ensuring timely resolution of customer queries and requests. Troubleshoot networking problems and perform routine maintenance tasks on company's LAN/WAN infrastructure. Install, configure, and maintain various software applications such as MS Office Outlook. Collaborate with other teams to resolve complex technical issues. Desired Candidate Profile 1-3 years of experience in IT support or related field (desktop engineering). B.Tech/B.E. degree in Any Specialization from a recognized university. Strong knowledge of MS Office Outlook configuration and troubleshooting. Proficiency in installing, configuring, and managing network devices (LAN/WAN) including routers, switches, printers etc. Kindly share your resume at amulyavaish@paisabazaar.com

Manages IT service desk operations, ensuring efficient incident resolution and user support.

Manages Windows 10 desktop and server environments, handling security updates, troubleshooting, and user support.

Manage and configure Oracle R12 applications. Ensure system security, performance, and uptime.