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1.0 - 5.0 years
1 - 6 Lacs
Kota, Jaipur, Alwar
Work from Office
Law graduate with 1-5yrs exp. in Arbitration, Sec 138, 9/17 Skilled in debt recovery, foreclosure, asset seizure & drafting legal notice Strong liasoning with government departments. Proficient in negotiation, settlement& field recovery coordination.
Posted 1 week ago
6.0 - 8.0 years
1 - 4 Lacs
Noida
Work from Office
Job Summary: We are seeking a dedicated and proactive Debt Recovery Agent to join our team. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiate repayment plans, and ensure compliance with company policies and legal requirements. This role is essential to our financial stability, as it involves managing a portfolio of delinquent accounts and working to recover funds while maintaining positive customer relationships. Key Responsibilities: Contact customers via phone, email, and other communication methods to discuss overdue payments and arrange payment plans. Maintain a portfolio of delinquent accounts, monitoring payment schedules and ensuring timely follow-up on outstanding balances. Assess customer financial situations and work to negotiate repayment terms that are agreeable to both the customer and the company. Adhere to all debt collection laws and regulations, ensuring compliance with company policies and legal requirements. Record all interactions with customers accurately in the companys database. Collaborate with internal departments, such as customer service and legal, to resolve disputes and ensure timely debt recovery. Provide regular reports to management on debt recovery activities and progress towards targets. Utilize various skip tracing tools and techniques to locate customers with outdated or incorrect contact information. Required Qualifications: High school diploma or equivalent; a degree in finance, business, or related field is a plus. DRA Certified. Proven experience in debt recovery, collections, or a similar role, preferably within the financial or banking sector. Knowledge of relevant debt collection laws and regulations. Strong communication and negotiation skills, with a focus on customer service. Ability to handle difficult conversations and maintain professionalism. Proficiency in Microsoft Office Suite and experience with debt recovery or CRM software. Excellent organizational and time management skills. Preferred Qualifications: Familiarity with debt recovery best practices and skip tracing methods. Experience working in a call center environment or similar high-volume, customerfocused role. Knowledge of financial products and services, including personal loans, credit cards, and other lending products. Working Conditions: Full-time position with standard business hours; occasional overtime may be required based on department needs. Primarily office-based, with a focus on phone and computer work. Compensation: Competitive salary with performance-based incentives and benefits, including health insurance, paid time off, and professional development opportunities.
Posted 1 week ago
3.0 - 4.0 years
4 - 5 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Role Title : Support -Credit Control Role Summary The role involves end-to-end management of receivables, including timely debtor collection with invoice-level reconciliation, adherence to the company's credit control policy, and accurate TDS accounting with quarterly 26AS reconciliation. It requires maintaining DSO within AOP targets, ensuring minimal billing errors through rate card verification, and proactively engaging with clients for SOA, reconciliations, and audit readiness. The position also entails monthly debtors closing, regular sharing of deductions with sales, and comprehensive DSO reporting across regions and business units. Working with- Finance and Accounts What the role entails Key accountabilities/ responsibilities Timely collection of Debtors and their proper accounting like proper invoice detail for payment belongs to and knocking off based on Invoice to Invoice. No FIFO accounting to be followed in any of area. Nil / Minimum addition to the more than 6 months outstanding Engagement with Client like go to market/SOA/reconciliation signoff. Proper TDS accounting and Quarterly Reco. with 26AS Monthly sharing of deduction details with Sales team Ensuring Billing correction more than 1% of the B2B billing by regular verification of rate cards of top clients Maintaining DSO with in the AOP Monthly Debtors closing by 5th Handling Statutory and Internal audits without any NC Adherence to company's "Credit Control Policy". Regular dashboard on DSO to BU & SBU Head, Region wise, City wise & ZSM wise What we are looking for in you Strong knowledge of finance principles. Candidate with Excellent People Management and Analytical skills Good Communication Skills What we promise to you A high-performance culture with phenomenal career progression. Work with young and enthusiastic team and management. We will cultivate your talent in an inclusive culture that values diversity Role Demands (travel)- Not frequently, if required Location -Vidyavihar, Mumbai Education Requirement Essential-B.com (Commerce) Desirable- Post Graduation Experience Required - 3-5 years
Posted 1 week ago
5.0 - 10.0 years
3 - 5 Lacs
Kolkata, Muzaffarpur, Purnia
Work from Office
Handling Field collection Commercial vehicle/passenger car for banking/NBFC sector in NPA/Recovery pool. Handling a team of 5to 10 collection executives. Having Knowledge of excel/MIS/MS office experience 4-5years as supervisor Cont -Gauri 8591421009 Perks and benefits Attractive Incentives
Posted 1 week ago
4.0 - 10.0 years
5 - 8 Lacs
Mumbai, Vijayawada, Vadodara
Work from Office
Roles and Responsibilities : Manage a team responsible for debt recovery through various channels, including phone calls, emails, and visits to customers. Develop and implement effective strategies for improving collection rates and reducing delinquencies. Analyze data to identify trends and areas for improvement in the collections process. Collaborate with other departments to resolve customer complaints and improve overall customer satisfaction. Job Requirements : 4-10 years of experience in collections or related field (e.g. finance, banking). Strong knowledge of debt recovery processes, laws, and regulations. Excellent writing skills for creating clear and concise communication with customers. Ability to analyze complex financial data to inform decision-making.
Posted 1 week ago
3.0 - 8.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
Posted 1 week ago
1.0 - 5.0 years
1 - 1 Lacs
Surat
Work from Office
Field collection supervisor Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :Madhu - 7305068470 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 1 week ago
1.0 - 5.0 years
1 - 1 Lacs
Surat
Work from Office
Qualification: Graduation is not mandatory Experience: Minimum 6 months of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Madhu 7305068470 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 1 week ago
2.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Key Responsibilities: Regularly follow up with customers/clients for pending payments for churned/high ageing clients through calls, emails, and official communication channels to ensure meeting monthly targets. Maintain and update collection trackers and payment follow-up status in internal systems. Coordinate with internal departments (Sales, Customer Support, Billing) to resolve invoice/payment-related queries. Ensure timely escalation of overdue cases in line with internal SOPs. Support reconciliation of accounts receivable with the finance team. Generate and share regular collection reports and dashboards with stakeholders. Work towards achieving monthly/quarterly collection targets and improving DSO (Days Sales Outstanding).
Posted 1 week ago
0.0 years
6 - 10 Lacs
India, Bengaluru
Work from Office
Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.
Posted 1 week ago
1.0 - 3.0 years
0 - 2 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
About us: Britts Imperial College, UAE is an Academic Centre & Education Partner of four top-tier globally recognized British & European universities to offer Undergraduate, Postgraduate and Doctoral degree programs awarded by these universities to aspiring learners from across the globe. Kindly refer to our website for more details https://brittsimperial.com/ Location - Malad About the Role We are currently recruiting for a Debt Collector to manage the national debtors ledger and implement strategies and collections methodology delivering productivity improvements. Key Duties and Responsibilities Include: Manage day-to-day Credit Control & Debt Collection activities via a national team Drive outbound fees collection calls/activity Manage reduction of bad debt provision Review and analyse operational performance Generate monthly management reports Ensure compliance with relevant legislation Mentor and develop staff to implement best practice initiatives Work with stakeholders to reduce credit risk and bad debt for the company Update changes and confirm payments Negotiating and monitoring payment plans Early identification of hardship triggers and providing support to students Adherence to regulatory and compliance requirements Identify process improvement areas and implement accordingly Complete any other tasks as reasonably requested by management What you need? Relevant experience within credit environment Excellent communication and negotiation skills Collections experience in a high-volume environment Commercial/ B2B Collection experience Good working knowledge of the Australian Privacy Principles guidelines & Privacy Act.
Posted 1 week ago
4.0 - 9.0 years
3 - 6 Lacs
Valsad, Vapi, Surat
Work from Office
Job description Role & responsibilities Scope of work area - Surat (Adajan), Vapi and Valsad. Handling Collection portfolio Team, Handling NPA Cases of vehicle loans (preferably Two Wheeler Loans) Handling team of callers, Field Executives, ceasing agency co-ordination Managing Quality TAT. Should be good in data analysis, report making. Planning and executing collection on a monthly basis to achieve collection efficiency To monitor team performance periodically. To Guide and lead the team towards achieving monthly targets. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases analyzing the problem. Ensured timely service delivery as well as collections from the clients within the stipulated credit period while managed the distribution system of the company and maintained smooth operations across the units. Maintaining Reports Database. Interested candidates can send their resume to: dhwanid@manbafinance.com For more info, contact us at: 8657020233
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
Noida
Work from Office
Job Opening: International Customer service. Location: Noida Employment Type: Full-Time Work Schedule: 5 Days Working Perks: Cabs, Incentives, Meals and other facilities Salary: between 30k - 45k Candidate Requirements: Education: Graduates/ Undergraduates Experience: At least 6 months of experience in international voice process. Please connect Vanshika :- 9560808268 Vanshika.yadav@krishnaconsultant.co.in
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Dear Candidate, Greetings from SPOCTO-X!!!!!!!!!!!! We are hiring for Team Leader/ Assistant Manager (From Collection/Recovery Background ) Need Immediate Joiner Job Title- Team Leader Job Location: EPIP 2nd Phase, whitefield, 180 EPIP Zone, Bengaluru Requirements: Graduate in any stream. Minimum 1-4-year Experience. Advance excel, Excel based Macros, MS Excel VLookup, H Lookup, Pivot table, Data Analysis and Graphical representation of data. Ability to interact with multiple stakeholders both internal & External. Interested candidate can share their resume on the below mentioned number- Latika Deshmukh - 9822852916 Thanks and Regards, HR Team
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
The role of Associate Call Center Manager in the Collections department involves organizing, directing, and overseeing call center activities to ensure efficient debt collection processes and optimization of Management Information Systems (MIS). It is essential to adhere to the bank's guidelines while working closely with collection managers and the legal team to initiate legal actions against delinquent customers and resolve complex issues, thus contributing to the bank's larger objectives. Primary responsibilities include designing strategies to minimize bank losses by effectively recovering debts owed through call centers, designing campaigns aligned with collection strategies, supporting initiatives to reduce fraud risks, maintaining productivity dashboards, using automation tools and digital initiatives for process efficiency, and conducting detailed delinquency analysis to recommend product team changes. Secondary responsibilities involve recommending process improvements to enhance service efficiency and quality, as well as suggesting enhancements to processes and policies within Retail Banking to drive operational efficiencies and deliver high-quality customer service. The educational qualifications required for this role are a graduate or post-graduate degree in any field, with a minimum of 2 years of experience in collections.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
The Litigation Strategy candidate is responsible for developing and implementing comprehensive litigation strategies to manage cases effectively, reduce NPA, and increase collections. Collaborating with internal and external stakeholders to achieve favorable outcomes is key to success in this role. As a proactive legal expert with strong analytical skills and experience in litigation management, you will play a crucial role in aligning company objectives with risk frameworks. Your key accountabilities include developing and implementing litigation strategies that align with company objectives and risk frameworks. You will also create strategies to increase collections through the implementation of legal tools for debt recovery. Managing cases from pre-litigation through trial and settlement phases, monitoring and evaluating outcomes, and analyzing the effectiveness of legal tools based on various factors will be part of your regular responsibilities. Collaboration with internal legal teams and external counsel for case preparation and management, conducting legal research, analyzing case law, maintaining detailed data, and ensuring compliance with court procedures are essential tasks. Additionally, you will prepare reports and presentations on litigation status and strategy for senior management, support negotiation and settlement discussions, and lead the development of legal and operational policies to reduce turnaround times. To excel in this role, you should have a Bachelor's degree from a top-rated law school, along with 3-5 years of experience in litigation strategy, management, or related legal roles. A strong understanding of litigation processes, court procedures, legal research, and proven ability to develop and execute effective litigation strategies are required. Excellent organizational, communication, and interpersonal skills, as well as proficiency in legal research tools and case management software, are necessary. Experience in the financial sector will be considered an advantage. Your core competencies should include a track record of successful case outcomes and strategic litigation leadership, along with very good analytical skills. Proficiency in Excel and PowerPoint presentations is also necessary for this role.,
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Noida, New Delhi
Work from Office
Location: Delhi, Noida Salary: 40k CTC + Inc Saturday & Sunday Off Working Days: 5 Days Experience: Minimum 9 months of experience in Customer Service, Sales, or Collections (can be First Party / Third Party / UK/US Collections) Call-8512850830 Required Candidate profile How to Apply: Interested candidates who meet the above criteria can apply by sending their resume or call on number 8512850830
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Kolkata
Work from Office
Job Description Title Collection Officer-Cards Flow Designation* Sales Officer Primary Responsibilities: Credit Card Resolutions & Rollbacks. Meet Business Resolution & Rollback Targets. Capture Accurate Feedback , Reason codes & Trails in collection system. 100% Coverage on allocated accounts. Increase & Provide appropriate Attempt Intensity on Allocated Accounts. Coordinate with Field executive / Cbsl staff for field followup.
Posted 1 week ago
11.0 - 18.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Lead, mentor & manage a team responsible for overseeing respective teams of Team Leaders & Field Agents. Team handling experience is must. Oversee performance of all teams & handle high-priority cases. Required Candidate profile WhatsApp 8882425439 Exp of 10-18 yrs in handling state or wider district portfolio in field collections. Products experience is financial/ NBFC products like loans, credit cards etc.
Posted 1 week ago
3.0 - 8.0 years
6 - 7 Lacs
Chennai
Work from Office
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism We are seeking a Travel Consultant with 3+ years of experience to assist clients with booking international and domestic travel, including flights, hotels, and car rentals. Responsibilities include managing reservations, changes, cancellations, and debt recovery. Must have expertise in CRS (Amadeus), knowledge of visas, passports, international fares, and routing. Graduate with IATA Certification required. By clicking Accept All Cookies , you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Chennai
Work from Office
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism We are seeking a Travel Consultant with 3+ years of experience to assist clients with booking international and domestic travel, including flights, hotels, and car rentals. Responsibilities include managing reservations, changes, cancellations, and debt recovery. Must have expertise in CRS (Amadeus), knowledge of visas, passports, international fares, and routing. Graduate with IATA Certification required. By clicking Accept All Cookies , you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Posted 1 week ago
3.0 - 8.0 years
5 - 9 Lacs
Kolhapur
Work from Office
About The Role Description for Internal Candidates le Graduate Min 2- 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 week ago
1.0 - 4.0 years
1 - 3 Lacs
Ponneri, Chennai, Arakonam
Work from Office
We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables, ensuring timely payments and minimizing bad debts. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes related to loan recoveries. Analyze financial data to identify trends and areas for improvement in the bank's receivables portfolio. Maintain accurate records and reports on receivables, including aging analysis and credit risk assessments. Ensure compliance with regulatory requirements and internal policies related to loan recovery practices. Job Requirements Strong knowledge of banking regulations and laws governing loan recoveries and collections. Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders. Ability to analyze financial data and provide insights to inform business decisions. Proficiency in MS Office and other software applications relevant to accounting and finance. Experience working in a fast-paced environment with multiple priorities and deadlines. Strong problem-solving skills to resolve complex issues related to loan recoveries and collections. Location - Arakonam,Chennai,Ponneri,Vellore
Posted 1 week ago
0.0 - 3.0 years
0 - 3 Lacs
Indore, Bengaluru
Work from Office
Roles and Responsibilities : Manage debt recovery through effective communication with customers, negotiation, and legal action when necessary. Conduct field collections by visiting clients' premises to collect outstanding payments. Develop and implement strategies for improving collection rates and reducing delinquencies. Maintain accurate records of all interactions with customers and updates on payment status. Job Requirements : 0.6-3 years of experience in loan collection or related field (e.g., debt management). Strong knowledge of debt recovery processes, laws, and regulations. Excellent communication skills for negotiating with customers over phone calls or face-to-face meetings. Ability to work independently in a fast-paced environment with minimal supervision.
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Chennai, Coimbatore, Vellore
Work from Office
Responsibilities Contacting delinquent borrowers: Initiating contact via phone, email, mail, or sometimes even in-person visits to discuss overdue payments and find solutions. Negotiating repayment plans: Working with borrowers to establish feasible payment schedules or debt settlements, considering their financial circumstances and company guidelines. Maintaining accurate records: Documenting all communication, payments received, and repayment arrangements accurately and meticulously in tracking software and databases. Monitoring accounts: Identifying overdue payments, tracking account status, and escalating cases to management when necessary. Ensuring compliance: Adhering to relevant laws, regulations (like the Fair Debt Collection Practices Act (FDCPA)), and company policies during the debt recovery process. Resolving disputes and inquiries: Addressing customer complaints and questions professionally and courteously. Collaborating with other departments: Working with accounting, legal, and risk management teams to resolve issues related to overdue accounts and facilitate payment collection. Initiating legal action: If necessary, instituting legal proceedings to recover outstanding debts when other collection efforts are exhausted. Preferred candidate profile Interested in to field Collections - Loans Minimum 6 months Experienced into Sales / Collections - Banking products. CIBIL score not less than 700 12th Pass candidates also eligible for this role.
Posted 1 week ago
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