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1.0 - 6.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities To take collection Targets of Bangalore and some south Region customers To take lead to handle dispute management & resolution in time with help of business Ensure adherence to the defined collection follow up process framework set up by the management Email, Phone calls, dunning reminder letters, client visit, etc. Ensure updation of daily call records / status in the collection tracker for review by the manager. Ensure achievement of the monthly collection targets given by the manager Implementing the collection strategies techniques and procedures. Preparation and circulation of MIS for collection and helping business operations team by giving early warning signals on delinquent accounts. Business partnering facilitator for revenue enhancement & improving overall collections. Escalating to business team when customer credit situations require senior intervention. Identify accounts where legal action is appropriate and upon clearance by Business Manager, initiate accordingly. Reconciliation of accounts with customers to minimize doubtful debts and ensuring timely collection of payments with the objective of increasing collection efficiency. Relays to Manager any and all accounts that need to be written off to bad debt. Assisting with the cleanup of RU’s (unapplied receipts), short paid invoices and Charge Backs. Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with business teams. To maintain cordial relationships with clients towards timely issue redressal and collections. Queries from external and internal customers are solved on timely basis AR accounting issues such as payment reconciliations are resolved within prescribed timeframe Adopt, at all times, a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures. Comply, at all times, with SGS Code of Integrity and Professional Conduct Take responsibility for aspects of HSE over which they have control, including adherence to the organization’s applicable HSE policies, procedures, guidelines and legal & other requirements. Promptly report incidents and potential hazards in the workplace. Interested candidates please share CV on sayeeda.pathan@sgs.com
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Murshidabad
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Malda
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Cuddalore
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Patna
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Ranaghat
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Umreth
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Moga
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Jalandhar
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Khanna
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Jangipara
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Deoria
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Srivilliputhur
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Namakkal
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation Perform risk evaluations and ensure compliance with company policies and regulatory requirements Collaborate with underwriters, credit teams, and customers to resolve discrepancies Maintain accurate records and track application progress within the loan management system Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines Address customer inquiries and handle escalations effectively to ensure satisfaction Identify process improvement opportunities and implement solutions to optimize productivity
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Ranchi
Work from Office
JD- Farm Collections Department Frontline Collections Designation Collections Officer Reports to Area Collection Manager Duties and responsibilities 1.Collection of current dues a.Collect the collection sheets from branch b.Group-wise collection as per scheduled time by following the process c.Deposit of collection money d.MERC entry 2.Collection of over dues a.Follow up with the customers with updated data report of assigned portfolio b.Collection of money as per process c.Depositing the money in bank d.MERC entry e.Assist the TM - Collections in initiating action against the defaulters
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Lucknow
Work from Office
1. JOB PURPOSE : Doing field investigation and cross verification of disputed files coming from credit 2. PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues 3. DIMENSIONS Financial Dimensions (if applicable) Other Dimensions 4. SKILLS AND KNOWLEDGE Street Smart Aggressive 5. Educational Qualifications Graduate Functional Skills Relevant and total years of Experience 0-3 years
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Rajahmundry
Work from Office
1. JOB PURPOSE : Doing field investigation and cross verification of disputed files coming from credit 2. PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues 3. DIMENSIONS Financial Dimensions (if applicable) Other Dimensions 4. SKILLS AND KNOWLEDGE Street Smart Aggressive 5. Educational Qualifications Graduate Functional Skills Relevant and total years of Experience 0-3 years
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Saharsa
Work from Office
JD- Farm Collections Department Frontline Collections Designation Collections Officer Reports to Area Collection Manager Duties and responsibilities 1.Collection of current dues a.Collect the collection sheets from branch b.Group-wise collection as per scheduled time by following the process c.Deposit of collection money d.MERC entry 2.Collection of over dues a.Follow up with the customers with updated data report of assigned portfolio b.Collection of money as per process c.Depositing the money in bank d.MERC entry e.Assist the TM - Collections in initiating action against the defaulters
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Nadia
Work from Office
JD- Farm Collections Department Frontline Collections Designation Collections Officer Reports to Area Collection Manager Duties and responsibilities 1.Collection of current dues a.Collect the collection sheets from branch b.Group-wise collection as per scheduled time by following the process c.Deposit of collection money d.MERC entry 2.Collection of over dues a.Follow up with the customers with updated data report of assigned portfolio b.Collection of money as per process c.Depositing the money in bank d.MERC entry e.Assist the TM - Collections in initiating action against the defaulters
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Sasaram
Work from Office
JD- Farm Collections Department Frontline Collections Designation Collections Officer Reports to Area Collection Manager Duties and responsibilities 1.Collection of current dues a.Collect the collection sheets from branch b.Group-wise collection as per scheduled time by following the process c.Deposit of collection money d.MERC entry 2.Collection of over dues a.Follow up with the customers with updated data report of assigned portfolio b.Collection of money as per process c.Depositing the money in bank d.MERC entry e.Assist the TM - Collections in initiating action against the defaulters
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Hubli
Work from Office
1. JOB PURPOSE : Doing field investigation and cross verification of disputed files coming from credit 2. PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues 3. DIMENSIONS Financial Dimensions (if applicable) Other Dimensions 4. SKILLS AND KNOWLEDGE Street Smart Aggressive 5. Educational Qualifications Graduate Functional Skills Relevant and total years of Experience 0-3 years
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Gokak
Work from Office
1. JOB PURPOSE : Doing field investigation and cross verification of disputed files coming from credit 2. PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues 3. DIMENSIONS Financial Dimensions (if applicable) Other Dimensions 4. SKILLS AND KNOWLEDGE Street Smart Aggressive 5. Educational Qualifications Graduate Functional Skills Relevant and total years of Experience 0-3 years
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Hunsur
Work from Office
1. JOB PURPOSE : Doing field investigation and cross verification of disputed files coming from credit 2. PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues 3. DIMENSIONS Financial Dimensions (if applicable) Other Dimensions 4. SKILLS AND KNOWLEDGE Street Smart Aggressive 5. Educational Qualifications Graduate Functional Skills Relevant and total years of Experience 0-3 years
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Madhuban
Work from Office
1. JOB PURPOSE : Doing field investigation and cross verification of disputed files coming from credit 2. PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues 3. DIMENSIONS Financial Dimensions (if applicable) Other Dimensions 4. SKILLS AND KNOWLEDGE Street Smart Aggressive 5. Educational Qualifications Graduate Functional Skills Relevant and total years of Experience 0-3 years
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
Chandigarh
Work from Office
LTFinance is looking for SENIOR COLLECTION OFFICER (0-90) to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 week ago
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