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1.0 - 6.0 years
3 - 4 Lacs
Chennai, Coimbatore, Vellore
Work from Office
Responsibilities Contacting delinquent borrowers: Initiating contact via phone, email, mail, or sometimes even in-person visits to discuss overdue payments and find solutions. Negotiating repayment plans: Working with borrowers to establish feasible payment schedules or debt settlements, considering their financial circumstances and company guidelines. Maintaining accurate records: Documenting all communication, payments received, and repayment arrangements accurately and meticulously in tracking software and databases. Monitoring accounts: Identifying overdue payments, tracking account status, and escalating cases to management when necessary. Ensuring compliance: Adhering to relevant laws, regulations (like the Fair Debt Collection Practices Act (FDCPA)), and company policies during the debt recovery process. Resolving disputes and inquiries: Addressing customer complaints and questions professionally and courteously. Collaborating with other departments: Working with accounting, legal, and risk management teams to resolve issues related to overdue accounts and facilitate payment collection. Initiating legal action: If necessary, instituting legal proceedings to recover outstanding debts when other collection efforts are exhausted. Preferred candidate profile Interested in to field Collections - Loans Minimum 6 months Experienced into Sales / Collections - Banking products. CIBIL score not less than 700 12th Pass candidates also eligible for this role.
Posted 2 weeks ago
1.0 - 2.0 years
1 - 3 Lacs
New Delhi, Chennai
Work from Office
Contacting customers for Payment Follow up & Collection, Updating customer information in the database, Verifying the documents, Must have good communication skills, Able to speak Hindi (Added Advantage),
Posted 2 weeks ago
1.0 - 6.0 years
6 - 10 Lacs
Lucknow
Work from Office
Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency
Posted 2 weeks ago
0.0 - 2.0 years
1 - 1 Lacs
Lucknow
Work from Office
Responsibilities: Manage two wheeler loan collections through field visits. Collect outstanding debts from customers. Collaborate with credit team on recovery strategies. Maintain high levels of customer satisfaction.
Posted 2 weeks ago
4.0 - 9.0 years
6 - 8 Lacs
Pune, Delhi / NCR, Aurangabad
Work from Office
Aditya Birla Capital is looking for a 'Collection Manager' Job Responsibilities - To manage the collections process for a set of delinquent accounts within a location, working with non-performing defaulting borrowers to create optimum recovery solutions, ensuring compliance with all internal policies and relevant regulations. Location - Across India Achieve collections targets Portfolio review and monitoring Compliance and audit Customer escalations and complaints plz email - vaishali.abitkar@adityabirlacapital.com
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
We are hiring for US Collection Voice process for Noida location. grad or undergrad with min 6 months of International Voice exp. can apply, salary upto- 40k, 5 days a week working, Fluent comm skills required. Call/WhatsApp: HR Nainy- 9354475254 Perks and benefits PLI
Posted 2 weeks ago
10.0 - 15.0 years
0 Lacs
haryana
On-site
As a Credit Risk Manager at our company, you will be responsible for overseeing the identification, assessment, and management of credit risks across our portfolio of Small, Medium, and Large Enterprises. Your role will involve evaluating the creditworthiness of potential and existing clients, implementing risk mitigation strategies, managing the credit portfolio, ensuring compliance with regulatory requirements, and conducting market research to understand factors impacting credit risk. Your key responsibilities will include appraising the creditworthiness of clients by evaluating financial statements and credit reports, implementing systems for monitoring credit exposures, developing credit risk mitigation strategies, collaborating with other departments to design risk-reduction techniques, and establishing guidelines for lending and credit exposure limits based on our risk appetite. You will also be responsible for overseeing and managing our credit portfolio, maintaining alignment with market conditions and regulatory requirements, developing strategies to reduce overdue accounts, preparing reports on receivables and collection performance, ensuring compliance with local regulations and internal risk policies, providing training and guidance to team members, and conducting market research on economic developments and industry-specific factors. To qualify for this role, you should have a Bachelors or Masters degree in Finance, Economics, Business Administration, or a related field, along with professional certifications such as CFA, FRM, PRM, or CA. You should possess 10-15 years of progressive experience in credit appraisal of SME business clients, a strong understanding of credit management principles and practices, experience in portfolio management, credit analysis, and regulatory compliance, as well as strong analytical, quantitative, and communication skills. Proficiency in using financial software and tools for credit risk analysis and portfolio management will be an added advantage. If you are looking for a challenging opportunity to apply your credit risk management skills and contribute to the success of our organization, we encourage you to apply for the Credit Risk Manager position.,
Posted 2 weeks ago
10.0 - 17.0 years
8 - 12 Lacs
Udaipur, Jaipur, Bikaner
Work from Office
The Regional Receivables Manager - Hard is responsible for driving achievement of Hard bucket collection targets, shortfall recovery targets and managing NCL within budgets for the region. The role holder is responsible for collaborating with legal team for support in determining legal course of action for Collections. Coaching and guiding Hard bucket collections team in the region is critical for the role.
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Ensure that the number of client visits done are as per SLA Visit inactive and dormant clients and convert them into active by highlighting policy benefits Ensure collections targets are met as per SLA Ensure all documents are collected within a TAT of three days post notification to ensure that transactions can be correctly booked in the Wealth Maker
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Gurugram
Work from Office
Job Title: Executive Recoveries Experience: 1 to 4 Years Location: Gurugram Working Days: 5 Days a Week Interview Details: Date: 16th July 2025 Mode: Face-to-Face Interview Location: Gurugram (Exact venue will be shared with shortlisted candidates) Job Description: We are looking for a motivated and experienced Executive Recoveries to join our team in Gurugram . The ideal candidate will have hands-on experience in collections, especially via tele-calling, and must hold a valid DRA Certification . Key Responsibilities: Make outbound and receive inbound calls to recover overdue payments. Follow up consistently with customers to ensure timely collections. Maintain accurate records of customer interactions and payment status. Resolve disputes and escalate issues when necessary. Ensure compliance with regulatory and company standards. Requirements: 1 to 4 years of experience in Collections/Recoveries DRA Certification is mandatory Proven tele-calling experience in the collections domain Good communication and negotiation skills Ability to meet recovery targets in a high-performance environment How to Apply: Interested candidates are requested to share their updated CVs at prashant.rana@taggd.in
Posted 2 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Bharuch, Palanpur, Himatnagar
Work from Office
Profile : CM- HL Experience-Min 1 yrs in *Mortgage, LAP, Home Loan* in Collection for Rural Hard Bucket AgeMax 33 yr Graduation and above Salary :Max 4-4.5 lpa Location : Himatnagar, Padra,Mehsana,Modasa,Vijapur,Anand, Palanpur,Vapi,halol,Bharuch
Posted 2 weeks ago
1.0 - 5.0 years
1 - 2 Lacs
Kolkata
Work from Office
Collection tele caller Qualification: Graduation is not mandatory Experience: Minimum 6 months of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 2 weeks ago
4.0 - 9.0 years
7 - 10 Lacs
Bharuch, Gandhidham, Palanpur
Work from Office
Job Details : Profile :Location Head (Collections) Product-Home Loan Experienc:Min 3+yrs in Collection n must have 2-3 Branches Handling Age:Max 36 Salary : Max 12LPALucrative Incentives( Hike on currrent CTC) Location:Bharuch ,Himmatnagar,Palanpur
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Bharuch, Bhavnagar, Vapi
Work from Office
We are looking an experienced Collection Manager to join our team. As a Collection Manager, you will be responsible for managing and recovering overdue accounts in the mortgage sector. Min 1 year exp in Housing Collection Know all buckets. Cibil 700+
Posted 2 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Job Title: Team Lead - Dialer & MIS Operations (Call Centre) || EMI Collections Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 3+ years in Dialer Operations, MIS, and Call Centre Team Management Function: Dialer Management, MIS Reporting, Team Leadership Employment Type: Full Time Languages known (minimum 2) : English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is seeking a highly driven and detail-oriented professional to lead our dialer operations, manage real-time MIS reporting, and supervise a dynamic team of 2530 tele-callers. The ideal candidate has experience with dialer platforms like Ozonetel, Exotel, etc, is comfortable working with CRM systems, and brings strong analytical and leadership skills to drive performance in a call-centre environment. This is a full-time, high-responsibility role at the intersection of operations, analytics, and people management . Key Responsibilities: Dialer Operations Manage the daily functioning and performance of the dialler system Configure call flows, campaigns, and agent allocations based on business needs Monitor dialer uptime, call connectivity, and agent productivity metrics Troubleshoot issues and coordinate with tech teams for quick resolution MIS & Analytics Develop and maintain structured dashboards and reports for real-time tracking of agent performance, call outcomes, and portfolio status Share daily/weekly/monthly performance reports with internal stakeholders Ensure accuracy and timeliness of MIS reports no data misses, no quality lapses Identify process gaps or irregularities through trend analysis and recommend improvements Team Leadership Supervise and guide a team of 2530 tele-callers to ensure daily targets are met Allocate leads, monitor attendance/productivity, and resolve team-level escalations Provide coaching and performance feedback to individual team members Drive adherence to SOPs, call quality standards, and compliance protocols Stakeholder Collaboration Coordinate with recovery managers, product teams, and field/legal teams for seamless operations Respond to ad-hoc report requests and management inputs on short notice Ideal Profile & Requirements 3+ years of experience in managing dialer platforms, preferably Ozonetel or similar Strong background in MIS reporting , preferably in a call centre or recovery operations context Hands-on experience in managing tele-caller teams in high-volume environments Familiarity with CRM tools and reporting platforms (Excel, Google Sheets, etc.) Excellent analytical and problem-solving skills Strong leadership, communication, and people management abilities Proven ability to work under pressure and handle multiple operational priorities Hands-on mindset ready to roll up sleeves and lead from the front. Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionising collections Fast-track career growth
Posted 2 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
gurugram, delhi, noida
On-site
Watsapp details to HR Mamta - 9903044494 • Hiring US Collection Executives for debt collection tasks • Minimum 1yr exp in International process voice mandatory • Excellent comms skills • Location Noida • Salary upto 50k with unlimited incns • Telephonic Selection Minimum 1 year experience in international voice process and excellent communication skills Hiring US Collection Executives for debt collection tasks
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
1. Role: Collection Executive 2. Product: Personal loans, business loans 3. Experience:At least 2 years in collection executive role 4. Salary: 15,000 - 30,000 (basic salary+bonus) 5. Age Limit: >=18 6. Locations: Work from home
Posted 2 weeks ago
9.0 - 12.0 years
6 - 8 Lacs
Kochi, Hyderabad, Bengaluru
Work from Office
Lead, mentor & manage a team responsible for overseeing respective teams of Team Leaders & Field Agents. Team handling experience is must. Oversee performance of all teams & handle high-priority cases. Required Candidate profile WhatsApp 8882425439 Exp of 6-7 yrs in handling state or wider district portfolio in field collections. Products experience is financial/ NBFC products like loans, credit cards etc.
Posted 2 weeks ago
9.0 - 12.0 years
6 - 8 Lacs
Kochi, Ernakulam, Hyderabad
Work from Office
Lead, mentor & manage a team responsible for overseeing respective teams of Team Leaders & Field Agents. Team handling experience is must. Oversee performance of all teams & handle high-priority cases. Required Candidate profile WhatsApp 8882425439 Exp of 6-7 yrs in handling state or wider district portfolio in field collections. Products experience is financial/ NBFC products like loans, credit cards etc.
Posted 2 weeks ago
0.0 - 3.0 years
0 - 2 Lacs
Hyderabad
Work from Office
No. of Entry level positions - 50 DRA Certified Agents in Hyderabad Requirement - Callers (Telugu /Tamil/Kannada/Malayalam) Hyderabad Address - Manjeera Trinity Corporate,306,JNTU road, KPHB, Kukatpally, Hyderabad, Telangana -500072 Designation Credit Counsellor/Sr Credit Counsellor/ SME Working Days 6 days Office Timings - 9 am - 6 pm Annual CTC - 1.45 - 2.20 (Noida) & 2.81 (HYD) Additional perks - incentives between 3000-5000 per month basis performance, ESI & PF benefits. Opportunity for appraisal every 6 months basis performance. Job Responsibilities Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments. Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager Follow up on promises to ensure payments are received. Focus on resolving and responding to customer queries. Initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts) Work on reports as and when required. Candidate Requirements Eligible (Graduate/pursuing graduation/diploma holders/12th pass) Proficiency in languages like Hindi /Telugu /Tamil/ Malayalam/ Kannada Sound understanding of MS Excel Must be DRA Certified For further details contact HR Ashwini ( 7406193581) Mail id : ashwini.s@mrtinfotech.com
Posted 2 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Tuni
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 2 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Vizianagaram
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 2 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Eluru
Work from Office
Apac Financial Services Private Limited is looking for Collections Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 2 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Tanuku
Work from Office
Apac Financial Services Private Limited is looking for Collections Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 2 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Madhira
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 2 weeks ago
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