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Jobs in Mumbai
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Hero Fincorp
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Collections Manager

Collections Manager

4 - 10 years

|

5 - 8 Lacs

Mumbai Vijayawada Vadodara

Posted:5 days ago| Platform:

Apply

Skills Required

Write Off Unsecured Collections Collections Debt Recovery Recovery Npa

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

Manage a team responsible for debt recovery through various channels, including phone calls, emails, and visits to customers.
Develop and implement effective strategies for improving collection rates and reducing delinquencies.
Analyze data to identify trends and areas for improvement in the collections process.
Collaborate with other departments to resolve customer complaints and improve overall customer satisfaction.

Job Requirements :

4-10 years of experience in collections or related field (e.g. finance, banking).
Strong knowledge of debt recovery processes, laws, and regulations.
Excellent writing skills for creating clear and concise communication with customers.
Ability to analyze complex financial data to inform decision-making.

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