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3.0 - 7.0 years

13 - 16 Lacs

Gurugram

Work from Office

Roles and Responsibilities : Manage a team responsible for recovering bad debts from customers through various channels, including legal action when necessary. Oversee the entire process of debt recovery, ensuring timely and effective execution. Develop strategies to improve collection efficiency, reduce delinquencies, and increase recoveries. Collaborate with internal stakeholders to resolve customer issues and negotiate settlements or repayment plans. Ensure compliance with regulatory requirements and maintain accurate records of all interactions with customers. Agency's hiring and empanelment Managing their invoices and payouts Audits of agencies to ensure the smooth process functioning Timely visits for agencies Job Requirements : Strong knowledge of debt recovery processes, laws, and regulations (BL). Proven track record in managing teams for successful debt collection outcomes. Excellent communication skills for negotiation and conflict resolution

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2.0 - 3.0 years

1 - 1 Lacs

Bengaluru

Remote

Field collection Supervisor .Oversee and manage a field collections team responsible for collecting payments from .Proven track record achieving collections targets and managing field operations. please contact - HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

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6.0 - 11.0 years

5 - 12 Lacs

Delhi / NCR, Jodhpur, Mumbai (All Areas)

Work from Office

Role & responsibilities He/she will be responsible for managing a delinquency-free Loan portfolio. The incumbent is required to do this in a cost-optimal manner and ensure that there are no adverse fallouts due to the collections means employed. He is required to build the necessary analytic models to provide feedback to the underwriting He is required to set up sound Collections processes while adhering to the Fair Practices Code. He is required to build up the Collections Infrastructure through recruitment of the right personnel, engagement of external agencies wherever appropriate and setting up of tele calling enters to ensure constant proactive customer reach out to prevent early-stage delinquency and reduce flows to higher buckets. Draft and implement a standard recovery process for the business to cut down NPAs and reduce delinquency across buckets. Preferred candidate profile Candidates must be only from NBFCs or banks with Collections experience in BL and LAP. Candidates must possess knowledge of Legal recovery. Ability to multitask and deliver qualitative outputs consistently at short deadlines Good communication.

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0.0 - 4.0 years

0 Lacs

bhilwara, rajasthan

On-site

As an Account Executive in our organization based in Africa, your primary responsibility will be to provide excellent customer service to clients. This will involve tasks such as journal entry, data entry, banking transactions, and preparing financial documents including cashbook, sales book, debtors report, balance sheet, and invoices on a regular basis. You will also be monitoring the cash-flow of the organization by tracking income, expenditure, and investments. Additionally, it will be your duty to maintain receipts and records for all business transactions, prepare financial reports, and evaluate them to optimize resources. Furthermore, you will be expected to make maximum efforts to recover amounts from debtors and provide conclusive reports to the management on debtors follow up. You will monitor transactions, identify irregularities in invoices, monitor bank deposits, and stay updated on economic and financial changes. You will also assist in financial audits, perform regular financial analysis, and resolve any financial issues that may arise. In addition, you may be required to undertake any other tasks assigned by the management for this role. To qualify for this position, you should have at least a 12th - Bachelor's degree or related field, possess strong negotiation and persuasion skills, and demonstrate the ability to work both independently and as part of a team. Strong analytical and problem-solving skills are also essential for this role. As part of the onboarding process, you will undergo an unpaid training program lasting 30-45 days at our Jaipur corporate office. This training will equip you with the necessary skills and knowledge to excel in your role as an Account Executive. The job offers a full-time, permanent position suitable for freshers. The benefits include a flexible schedule, provided food, and health insurance coverage. The work schedule may involve day shift, fixed shift, morning shift, night shift, or rotational shift. Performance and yearly bonuses are also part of the compensation package. As part of the application process, we would like to know if you are comfortable working in Africa and if you have accounting knowledge. The work location for this role is in person. If you meet the qualifications and are ready to take on this challenging yet rewarding role, we look forward to receiving your application.,

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12.0 - 14.0 years

20 - 22 Lacs

Gurugram

Work from Office

Key Responsibilities: Managing the Debt Collection Process: Leading the debt collection team. Monitoring all stages of customer interactionfrom initial reminders to final recovery. Working exclusively withpersonal (unsecured) loans. 2 . Developing and Implementing Improvement Strategies: Designing and implementing initiatives to improve collection efficiency. Tailoring strategies based on customer profiles and types of delinquency. 3. Monitoring and Analyzing KPIs: Regularly tracking key performance indicators such as: Recovery Rate Roll Rate Cost of Collection Other relevant operational metrics 4. Team Management: Setting and overseeing individual and team KPIs. Conducting regular team meetings, performance reviews, and daily activity coordination. 5. Communication Channels Development: Implementing and optimizing digital communication channels such as IVR, SMS, push notifications, and email. Improving outreach and engagement with customers. 6. Cross-Department Collaboration: Working closely with Quality Control, Analysts, BI teams, and IT. Contributing to script development, technology implementation, and process improvements. 7. Planning and Strategy: Developing and regularly updating a strategic roadmap for the collections department. Defining short-term and long-term goals and priorities. 8. Working with Analysts and IT: Assigning and managing tasks for BI and IT teams. Participating in the design and implementation of automation solutions. 9. Reporting and Communication with Management: Preparing performance reports and presenting them to senior management. Sharing insights and proposing process improvements. Requirements: Education: Bachelors degree in management, Business Administration, Economics, Math or a related field. Work Experience: 4–6 years in debt collection or customer-facing roles in banks, microfinance, or fintech companies. Technology Knowledge: Experience with collection platforms, CRM systems, and dialer technologies. Managerial Experience: Experience leading a team of 3 or more people. Team Management Skills: Solid understanding of employee motivation and team leadership. Language Skills: Proficiency in spoken and written English (1-2 level). Technical Skills: Proficiency in MS Excel and PowerPoint; (knowledge of SQL is an advantage).

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1.0 - 5.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Collection Tele Caller Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Abhinaya 90033 16278 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

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7.0 - 10.0 years

4 - 4 Lacs

Kolkata, Ranchi

Work from Office

Role & responsibilities To visit in the banks to take new NPA cases in our companys name for recovery. To assign the work to the subordinate staff and monitor them on daily basis. To take the reporting from their staff by email/as per company norms. To visit the banks to know about the bankers feedback about our staffs working. To visit defaulting borrowers (high value) for pressurizing them to pay the Banks dues and further follow-up with them for settlement with the Bank. To know their borrowers financial position and willingness to pay the bank's dues & assess the market value/status of the property mortgaged. To Visit their mortgaged property for survey and knowing its status, market value, occupancy etc. , and take its photo for company and Bank reporting purpose. In case borrower does not deposit any money (within limited time), push the process further for seizing the mortgaged property (with police and magistrate help) after obtaining DMs orders (legal process). Finding buyers for the property, assist the Bank in auctioning the same and recovering the banks dues. Raising the bills to banks (through our Delhi office) as per their respective fee schedules and getting our payment from banks. To call the banker to know the status of each case and remove hurdle (if any) and move forward to push the cases towards finality. Thereby help in growing the business in the area allocated To make 6-7 visits per day, send google location from each site, and send daily report to Head office through whats app and email. Preferred candidate profile Minimum 7 - 10 year of relevant recovery experience. Should have own vehicle to commute. Should have experience of team handling from 4-5 people Excellent communication in regional language. Should be willing to travel to different locations across state. Candidates having DRA certificate are first preferable. Preferred Sarfesi experience or, BANK RECOVERY/ CREDIT CARD/INSURANCE.

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2.0 - 3.0 years

1 - 1 Lacs

Bengaluru

Work from Office

Field collection Supervisor .Oversee and manage a field collections team responsible for collecting payments from .Proven track record achieving collections targets and managing field operations. please contact - HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

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2.0 - 4.0 years

1 - 1 Lacs

Bengaluru

Remote

Field collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact : HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

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1.0 - 5.0 years

1 - 2 Lacs

Lucknow

Work from Office

Responsibilities: * Manage loan recoveries through debt collection methods * Meet daily/weekly targets for field collections * Maintain professional demeanor during customer interactions

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5.0 - 7.0 years

3 - 6 Lacs

Kochi

Work from Office

Responsible for the timely billing and collection of billing charges from customers.This is an operational role, responsible for delivering results that have direct impact on day-to-day billing and collection operations.Responsibilities Work with the revenue team to ensure that accruals are set at the correct level. Oversee all aspects of advertising billing, new Accounts, and circulation billing Team. Manage the status of accounts and balances and identify inconsistencies. Write thorough reports on billing activity with clear and reliable data. Perform periodic checks on customers outstanding /debts on system, Inform Sales and on the outages. Follows up with personal visits by relationship managers, telephone inquiries and letters to customers to process claims for outstanding account. Address invoice and billing discrepancies Lead the monthly audit process for the function. Ensure billing accuracy and delivery of billing information to customers.Minimum qualification & experienceAny Graduate with Min of 5+ years of experience in Account Receivables.Should have experience in handling Enterprise, SME, whole sale collections....Local language (Malayalam) is must. accounting experience Should be well versed with Collection process.Able to Do RECONCILIATIONS.Desired Skill sets Good understanding of billing and collection systems Knowledge of billing procedures and collection techniques

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1.0 - 6.0 years

1 - 4 Lacs

Thane, Navi Mumbai

Work from Office

Job Title: International Collections Executive - UAE Soft Collections Process Company: Hiring for Spocto Location: Airoli, Navi Mumbai Job Summary: We are urgently hiring dynamic and driven individuals for our International Voice Process team. As a Collections Executive, you will be responsible for handling the soft collections process for our prestigious client in the MEENA (Middle East & North Africa) region, specifically focusing on the UAE market. This role involves contacting customers to remind them of their EMI payments in a professional and empathetic manner. If you have excellent communication skills and a passion for achieving targets, we want you on our team! Key Responsibilities: Make outbound calls to customers in the UAE regarding their overdue EMI payments. Professionally handle customer queries and provide clear information about their account status. Maintain a high level of customer service and adhere to a soft-collection approach. Negotiate payment arrangements and follow up with customers to ensure timely payments. Accurately update customer records and interaction details in the system. Consistently meet and exceed daily, weekly, and monthly collection targets. Adhere to all company policies and international compliance standards. Required Skills and Qualifications: Experience: Minimum 6 months of experience in any BPO voice process. Previous experience in collections is a significant advantage. Communication: Excellent command of English (verbal and written) with a clear and neutral accent. Skills: Strong negotiation, persuasion, and problem-solving skills. Attitude: Must be target-oriented, self-motivated, and able to handle pressure. Education: HSC / Graduate. What We Offer: Salary: Earn up to 30,000 in-hand per month (depending on experience and interview performance). Incentives: Unlimited performance-based incentives. Your potential to earn is limitless! Growth: Excellent career growth opportunities within a leading organization. Work Environment: A professional, supportive, and dynamic work culture. Work Schedule: Shift Timings: 10:00 AM to 7:00 PM (Day Shift) Week Off: Fixed Sunday Off How to Apply: Interested candidates can directly connect with our HR to schedule an interview. Contact Person: Latika (HR) Contact Number: 9822852916 (Call or WhatsApp your CV) Walk-in interviews are encouraged! Don't miss this opportunity to build a rewarding career in international finance. Apply now! Role & responsibilities Preferred candidate profile

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1.0 - 2.0 years

2 - 3 Lacs

Chennai

Work from Office

Hiring: Collection Executive Chennai looking for candidates with 1–2 years of loan collection experience. Field visits, EMI follow-ups, and recovery reporting are key responsibilities. Must be willing to travel. Travel allowance Health insurance Annual bonus Sales incentives Gratuity Provident fund

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12.0 - 16.0 years

0 Lacs

noida, uttar pradesh

On-site

The job of a Recovery Specialist at Physics Wallah in Noida, Sector 62 is currently open for female candidates. As a Recovery Specialist, your main responsibilities will include proactively contacting customers to recover outstanding dues and ensuring accurate record-keeping to meet recovery targets. To excel in this role, you should have a minimum of 12 years of experience in debt recovery or collections. Strong communication and negotiation skills in both Hindi and English are essential. A minimum qualification of being a Graduate is required, and prior operations experience would be considered an added advantage. If you meet the requirements and are interested in this position, please apply by sharing your CV at kirti.dhawan@pw.live with the subject line "Applying for Recovery Specialist Role". We are excited to hear from potential candidates who are enthusiastic about joining our team at Physics Wallah in Noida. Apply now to be a part of our dedicated team and contribute to the success of our recovery operations.,

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5.0 - 10.0 years

6 - 9 Lacs

Ballari, Hubli, Belgaum

Work from Office

Role & responsibilities: Lead field collections team across North Karnataka (Hubli, Belgaum, Ballari, etc.) Ensure timely recovery of dues for unsecured/business loans Manage in-house and agency field staff (2030 members) Regularly monitor collection buckets (X to 90+) and drive resolution Conduct field audits, verifications, and handle escalated cases Prepare collection MIS reports and present to State Head Maintain compliance with legal and regulatory norms Preferred candidate profile: 610 years of experience in field collections (NBFC/Bank/Fintech) Team handling and agency management experience is a must Kannada-speaking and based in or near North Karnataka Strong understanding of loan recovery practices and rural customer behavior

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4.0 - 9.0 years

10 - 14 Lacs

New Delhi, Pune, Gurugram

Work from Office

This role is primarily responsible for collections and recovery of overdue payments from customers in identified stressed accounts to maximize overall profitability Minimum relevant experience in SME collections Secured/Unsecured products in Banks or NBFCs for minimum 2 years Handled inhouse and outsourced collection setup including agency management and handling team Ensure collection and recovery in identified stressed accounts with focus on critical NPA cases Continuously monitor collection recovery status and take corrective actions to ensure closure of critical NPA cases in the assigned zone Ensure collection and recovery for identified accounts and periodically monitor the processes to enhance efficiency in collections Execute plans as per the MIS reports on number of cases current portfolio size security deposition etc of critical NPA cases and strategize collections and recovery based on forward flow backward flow resolution bucketing etc Regular follow up with customers for settlement and collection payment Undertake necessary actions in coordination with the legal department for cases that need to be restructured repossession of asset and for the booked loss cases that can be recovered through legal intervention

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2.0 - 8.0 years

4 - 10 Lacs

Madurai, Tiruppur, Salem

Work from Office

Job Title: Collections Officer Company Name: Kinara Capital Location : Greytown, Coimbatore Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing and overseeing the collections process for our clients. Your primary goal is to ensure the timely collection of overdue accounts while maintaining positive relationships with customers. You will handle various aspects of debt recovery, including negotiation, communication, and reporting. Key Responsibilities: - Contact clients with overdue payments via phone, email, and written correspondence. - Negotiate payment plans and settlements to facilitate debt recovery. - Maintain accurate records of all communications and transactions related to collections. - Monitor and track account statuses and report on collection activities. - Collaborate with internal teams to resolve client issues and disputes. - Conduct regular follow-ups with clients and escalate accounts as necessary. - Analyze collection trends and implement strategies to improve efficiency. - Ensure compliance with legal and company policies related to collections. Skills Required: - Strong communication and interpersonal skills. - Excellent negotiation and persuasion abilities. - Problem-solving skills and attention to detail. - Ability to work under pressure and manage multiple accounts simultaneously. - Proficient in data entry and record-keeping. - Understanding of financial concepts related to credit and collections.

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0.0 - 2.0 years

1 - 2 Lacs

Chennai

Work from Office

Responsibilities: * Manage debt recovery process from start to finish * Meet performance targets consistently * Communicate with borrowers via phone & email * Collaborate with lenders on loan recoveries

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4.0 - 8.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Role & responsibilities: Lead and manage a team of collection agents (tele-calling and/or field) for unsecured loan recoveries. Drive daily collections and monitor performance across buckets (30+, 60+, 90+ DPD). Implement skip tracing, hard bucket recovery, and NPA handling strategies. Review and analyze collection data, generate performance MIS, and provide insights for process improvement. Ensure compliance with regulatory guidelines and maintain ethical collection practices. Coordinate with cross-functional teams (Legal, Risk, Ops) for complex case closures. Mentor and motivate the team to achieve individual and team targets. Preferred candidate profile: 4 to 9 years of experience in retail/unsecured loan collections. Minimum 12 years of experience leading a team (tele or field). Prior experience with NBFCs, fin-techs, or recovery agencies is highly desirable. Hands-on experience with skip tracing, recovery tools, and hard bucket collection. Strong analytical, communication, and team management skills. Proficient in Excel and reporting tools.

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1.0 - 6.0 years

3 - 4 Lacs

Noida

Work from Office

We’re hiring experienced professionals for 1st & 3rd Party US Collections. Minimum 2+ Yrs exp. Salary: - WILL PROVIDE GOOD HIKE ON LAST CTC 5 Days a Week Location: Noida (No cabs) Contact FATIMA 9990683423

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3.0 - 7.0 years

0 - 0 Lacs

gurugram, delhi

On-site

Need minimum 3 years experience in international b2b collections (voice only) Location: GURUGRAM 1 Side cab 5 days working Rotational shifts UAN Check GRADUATES ONLY Dm for more details: Taranpreet kaur: 7217649106 Need excellent communications skills, graduates only, want immediate joiners only.

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5.0 - 9.0 years

0 Lacs

bhopal, madhya pradesh

On-site

As a Legal Manager specializing in loan recovery, your responsibilities will include strategizing, planning, and overseeing all legal actions related to debt recovery. This will involve managing cases under various laws such as the SARFAESI Act, Negotiable Instruments (NI) Act, Arbitration and Conciliation Act, Civil Procedure Code, and other relevant regulations. You will effectively represent the company in courts, tribunals, and legal forums, ensuring a strong legal presence. Collaboration with empaneled advocates across different regions will be a key aspect of your role. You will need to provide clear instructions to these advocates and monitor their performance closely to ensure alignment with legal objectives. Drafting, reviewing, and finalizing legal documents including demand notices, replies, plaints, petitions, and affidavits will be part of your daily tasks, ensuring accuracy and compliance with legal standards. Your expertise in evaluating high-risk accounts and non-performing assets (NPAs) will be crucial in recommending and implementing effective legal strategies for optimal recovery. Maintaining a comprehensive Legal Case Management Information System (MIS) and tracking the progress of all legal cases will also be essential. Regular reporting on region-wise legal performance and recovery outcomes for senior management will require attention to detail and analytical skills. To excel in this role, you should possess an LLB or equivalent law degree from a reputable institution. A strong command over relevant laws and procedures pertaining to debt recovery is necessary. Exceptional communication skills will be vital in articulating complex legal strategies to non-legal stakeholders. Your judgment and decision-making capabilities will be tested in prioritizing cases, allocating resources efficiently, and making strategic decisions in high-pressure situations. Your organizational skills will be put to the test as you manage multiple legal cases simultaneously, ensuring meticulous tracking of details and meeting strict deadlines. A proactive and analytical approach to problem-solving will enable you to anticipate legal challenges, identify risks, and propose innovative solutions to ensure successful debt recovery outcomes.,

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1.0 - 6.0 years

1 - 4 Lacs

Kochi, Thrissur

Work from Office

Hiring for Collection Manager - Two Wheeler , All Product . Experience - 2 Years Minimum Graduate Must CTC - Best in the market Age - 32 (Contact us) Number - 8789151182 Email ID -Shilpi.singh@voicehr.in Location - Thrissur , Cochin

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12.0 - 22.0 years

25 - 40 Lacs

Patna

Work from Office

Need Zonal Collection Manager for Tractor Loan. Location - Patna. Need exp in Collection Tractor Loan Will consider from any where in India those are interested to move Patna. CTC Can be discuss Pls share cv on sanjeevani.dupare@voicehr.in

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2.0 - 7.0 years

1 - 5 Lacs

Salem

Work from Office

Need Collection Manager for Home Loan Location - Salem Need 2-3 Years exp in Any loan Collection. Prefer Immediate & 30 Days notice period candidates. Need Female only. CTC Upto 7 Lacs Age - 33-34 Yrs Pls share cv on sanjeevani.dupare@voicehr.in

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