Job description Conduct assigned SOW compliance audits. Performs RCA on all compliance issues. Drive action plans for identified gaps Support & guide staff on quality related as a part of their career development plans. People Management - Lead large team of Quality. Skilled in working with inbound, outbound & blended (Voice & email) environment. Required Candidate profile CANDIDATES HAVING CALL CENTRE EXPERIENCE ONLY APPLY Candidate must proficient in Hindi / English & any other south regional language. Ability to manage a Quality Compliance Team and familiar with Telecom KRA deliverables. Should have excellent knowledge of MS Office. Should have sound knowledge of 7 quality tool for compiling, interpreting and communication all quality related statistical information internally as well as to the client. Leadership, coaching and mentoring skills. Excellent People Management skills. Immediate Joiners preferred Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8608808539 (Directly whatsapp Your Resume with subject as Team leader ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Urgent Openings for Customer Support executives. Experience: 0-3yrs Qualification- Undergraduate/Graduate /Diploma Salary :As per Industry Standard Language proficiency - Hindi/Bengali Job Description Candidate should be a Undergraduate/Graduate/ Diploma and willing to work in Rotational Shift/ Rotational Week-off. Candidate with call center experience in Voice process preferable but Freshers can also apply Candidate must have good command in English and any one language - Hindi/ Bengali/ Kannada/ Telugu Basic Computer Knowledge preferable Immediate joiners are preferred Attractive Salary + PF + ESI + Performance Incentives, as applicable. Send ur CV to: Komolika.RoyChoudhury@ imarque.co.in Contact Us: Kamolika -8336067060 Address: iMarque Solutions, 8th Floor, Millenium City IT Park,Tower 1, Sector 5, Salt Lake, Kolkata, West Bengal 700091. Near Collage more Desired Candidate Profile Perks and Benefits

Role & responsibilities We are looking for dynamic professionals who can do Typing works. Candidate should be a graduate and willing to work in rotational Shift. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Preferred candidate profile Candidate with call center & data Entry experience preferable but Freshers can also apply. Candidate must have good command in Typing Immediate joiners are preferred. Perks and benefits Best to the industry, incentives, Allowances, Referral Bonus

Role & responsibilities : Develop Recruitment Strategies: Create and execute hiring plans to attract top talent. Candidate Sourcing: Use job boards, social media, and networking to find candidates. Interview and Assess Candidates: Conduct interviews, screen resumes, and evaluate qualifications. Collaborate with Hiring Managers: Work with department leaders to understand hiring needs. Manage Candidate Experience: Ensure a positive experience for all candidates throughout the process. Track Hiring Metrics: Monitor and report on key metrics (e.g., time-to-hire, cost-per-hire). Promote Employer Branding: Strengthen the company's image to attract high-quality talent. Preferred candidate profile : Proven Experience: Experience in talent acquisition, preferably in a managerial role and Team Handling. Strong Communication Skills: Excellent verbal and written communication. Interviewing Expertise: Skilled in conducting and evaluating interviews. Organizational Skills: Ability to manage multiple hiring processes at once. Problem-Solving Abilities: Strong skills in overcoming recruitment challenges.

Job description: Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency. The Candidate will be responsible for delivering high quality voice and accent training to our employees. Required Candidate profile: Minimum 1 years of experience as a Trainer (Sales or Collection Process) in Call center. Candidate must proficient in Hindi (speak) and English language. Soft skill training working experience. Good interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain Good in PPT & Excel.. Perks and benefits Interested can call Kamolika-8336067060 or can send cvto komolika.RoyChoudhury@imarque.co.in

Designation: Customer Care Executive Experience 0 -6rs Qualification- Graduate//Diploma Salary :As per Industry Standard + PF + ESIC Language Proficiency :Hindi/Assamase Good Typing skills / Basic Computer knowledge Willing to work in Rotational Shift/ Week off Send CV to: komolika.RoyChoudhury@imarque.co.in Contact us: Kamolika -8336067060

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Proficient in MS Office. Excellent analytical and listening skills. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Experience: 0-3yrs Qualification- Undergraduate/Graduate /Diploma Frersher Salary :As per Industry Standard Language proficiency -Hindi/Oriya Job Description Candidate should be a Undergraduate/Graduate/ Diploma and willing to work in Rotational Shift/ Rotational Week-off. Candidate with call center experience in Voice process preferable but Freshers can also apply Candidate must have good command in - Bengali Basic Computer Knowledge preferable Immediate joiners are preferred Attractive Salary + PF + ESI + Performance Incentives, as applicable. Send ur CV to: Komolika.RoyChoudhury@ imarque.co.in Contact Us: Kamolika -8336067060 Address: iMarque Solutions, 8th Floor, Millenium City IT Park,Tower 1, Sector 5, Salt Lake, Kolkata, West Bengal 700091. Near Collage more Desired Candidate Profile Perks and Benefits

Roles and Responsibilities Urgent openings for the positions of Team Leader(Sales/Collection) for Call Centre Good in team handling experience in Call center Good knowledge of Dialers, APR reports, etc. Roaster management // Attrition management in the team Good knowledge of Excel reports, MIS... EXPERIENCE: 1-4 yrs Qualification: Minimum Graduation //Diploma Language -Hindi/English/Bengali Send ur cv to Komolika.RoyChoudhury@imarque.co.in Contact Us: 8336067060 Address: iMarque Solutions, 8th Floor, Millenium City IT Park,Tower 1, Sector 5, Salt Lake, Kolkata, West Bengal 700091. Near Collage more

Role & responsibilities Handle customer complaints , provide appropriate solutions and alternatives within time limits. Provide accurate , valid and complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Build sustainable relationships and trust with customer through open and interactive communication . Ensure a consistent tone , style and approach in responding to customer enquires and complaints. Preferred candidate profile Keyskills Required: Good written communication in English & any other lang. Ability to multi task ,prioritize and manage time effectively. Strong email/ Chat handling skills and an eye for details. Responding to customers in polite tone Experienced candidates preferred Perks and benefits * Attractive Salary * ESI \PF * Lunch Provided Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Team leader ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Roles and Responsibilities Urgent openings for the positions of Team Leader(Sales/Collection) for Call Centre Good in team handling experience in Call center Good knowledge of Dialers, APR reports, etc. Roaster management // Attrition management in the team Good knowledge of Excel reports, MIS... EXPERIENCE: 1-4 yrs Qualification: Minimum Graduation //Diploma Language - Telugu / Kannada / English Send ur cv to balaji.a@imarque.co.in Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8608808539 (Directly whatsapp Your Resume with subject as Team leader ) Venue and location Email: Balaji.a@imarque.co.in Address: iMarque Solutions, H95, Siva Complex, Old ASTC Hudco Road, Hosur

Job description We are looking for Team Leader with Call centre/ BPO experince, who can travel with us with our professional path Responsibilities Responsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure & usage is must. Knowledge of Excel & good working skills in Systems. Required Candidate profile Candidate with 2+yrs in Inbound and outbound Voice process from domestic Call center domain with strong Team Handling experience. Along with Tamil & good English, knowing any one languages - Hindi/Telugu/Malayalam must. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8608808539 (Directly whatsapp Your Resume with subject as Team leader ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Job description HIRING!!!! iMarque Solutions BPO is hiring for Day shift bpo Voice. Walk-In 24th Jan 2025 To 25th Jan 2025. Openings :60 Interview Timing: 10Am to 5pm Address: Chennai Teynampet Maanasarovar Towers Old : 85A, New:271A Scheme Road, Anna Arivalayam Bus Stop, Chennai - 600018. Salary: Best in industry+ Bonus+Hikes as per process. Candidate should have excellent written communication in English and should be able to comprehend properly Candidate should be good at typing. Candidate should be fluent in Hind ,English. Required only immediate joiners. Freshers can apply Any graduates Pooja-HR 9884033533, preetham HR-7488019464, Shift Timings: Dayshift (Any 9:00hours) 6 days schedule with rotational Day shift and rotational week offs. Work from Office Interested candidates can directly walk in to the given address. come along with your friends who need of job. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Job Description: We are looking for dynamic professionals who can make inbound/outbound calls to solve Customer queries & complaints. Candidate should be a graduate and willing to work in rotational Shift. Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Required Candidate profile: Candidate with call center experience preferable but Freshers can also apply. Candidate must have Good Communication in Kannada with Manageable English Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively. Immediate joiners are preferred. Note: We have job opening only for Work from office. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Job Description: We are looking for dynamic professionals who can make inbound/outbound calls to solve Customer queries & complaints. Candidate should be a graduate and willing to work in rotational Shift. Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Required Candidate profile: Candidate with call center experience preferable but Freshers can also apply. Candidate must have good command in English and Hindi. Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively. Immediate joiners are preferred. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Job Description: We are looking for dynamic professionals who can make inbound/outbound calls to solve Customer queries & complaints. Candidate should be a graduate and willing to work in rotational Shift. Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Required Candidate profile: Candidate with call center experience preferable but Freshers can also apply. Candidate must have good communication in Telugu with Manageable English Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively. Applying process/product knowledge in replying to customers. Immediate joiners are preferred. Note: We have job opening only for Work from office. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Job Description: WORK FROM OFFICE ONLY We are looking for dynamic professionals who can make inbound calls to solve Customer queries & complaints. Candidate should be a graduate and willing to work in rotational Shift. Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Required Candidate profile: Candidate with call center experience preferable but Freshers can also apply. Candidate must have good command in English and Hindi. Handling calls/queries/ requests pertaining to product and service for inbound calls effectively. Immediate joiners are preferred. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Job description HIRING!!!! iMarque Solutions BPO is hiring for DAYSHIFT Voice process. Walk-In 1st April 2025 To 5th April 2025. Openings :60 Interview Timing: 10Am to 5pm Address: Chennai Teynampet Maanasarovar Towers Old : 85A, New:271A Scheme Road, Anna Arivalayam Bus Stop, Chennai - 600018. Salary: Best in industry+ Bonus+Hikes as per process. Candidate should have excellent written communication in English and should be able to comprehend properly Candidate should be good at typing. Candidate should be fluent in English Required only immediate joiners. Freshers can apply Any graduate Share cv to email id : balaji.a@imarque.co.in Shift Timings: Dayshift (Any 9:00hours) 6 days schedule with rotational Day shift and rotational week offs. Work from Office Interested candidates can directly walk in to the given address. come along with your friends who need of job. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Jd for the Reference Manage a team of Tele callers and support staff to drive and achieve targets as set by the business or clients. Manage people related metrics such as shrinkage , attrition by driving employee. Daily follow-ups on pending cases to maximize conversions Experience in outbound call centre operations/ KPIs Resolving service issues impacting Portfolio. Update feedback trails on system wherever required & sending daily reports to the concerned reporting head. To effectively manage customer related issues Call calibration & call quality monitoring Relevant call centre experience must Candidate who can speak English, Tamil along with any one regional language (Tamil and English) Day shift & Rotational shift/Rotational week off Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Sathya 9840811222 Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) No30/4, 2nd Floor , DEEN Plaza , SBI Road , Mayiladuthurai Email: sathiya@imarque.co.in

Designation: HR Recruiter Experience: 1-5 yrs in Bulk hiring (Bpo) Salary: as per industry standard. Role & responsibilities Sourcing candidates from various job boards & tele calling them for scheduling Interviews Coordinating with various vendors/ consultants/ colleges for placement. Screening candidates, scheduling Interviews, Offer Negotiations Engaging with candidates/ offer management / pre on boardings Centralized Employee Data Management Handling Payroll and compliance basics Employee Grievance Handling basics Implementing employee Performance evaluations and enhancement programs Target oriented & completion of manpower requirements within timelines Good communication in English, Tamil & any one of Malayalam, Kannada or Hindi Languages Immediate Joiners preferred Graduates & Experienced in HR Interested candidate can call Kamolika-8336067060 or share cv to Komolika.RoyChoudhury@imarque.co.in.