10683 Data Analysis Jobs

Secondary research from Public data sources Use automated tools to extract data Good analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy. Hands on experience on tools like LinkedIn, Hoovers, Zoominfo etc.. Strong knowledge of MS Office (Excel, Word) is a must.

Key Responsibilities : - Develop and implement comprehensive marketing strategies to increase the firm's brand awareness and generate high-quality leads. - Conduct market research to identify potential clients, industry trends, and competitive landscape. - Create engaging content for various marketing channels, including social media, website, email campaigns, and press releases. - Collaborate with the firm's Partners and Content Creation team to develop targeted marketing campaigns and support lead generation efforts. - Manage and optimize digital marketing initiatives, including SEO, SEM, and PPC campaigns. - Track, analyse, and report on marketing performance metrics to assess the effectiveness of campaigns and make data-driven decisions. - Identify and communicate with key industry stakeholders, contacts, and potential clients to enhance and build relationships of the firm in the market. - Organize and participate in industry events, webinars, and conferences to promote firm's services and network with potential clients. - Stay updated with the latest marketing trends and technologies and leverage the same to ensure our strategies remain innovative and effective. Qualifications : - Bachelor's/ Master's degree in Business Administration with a specialization in Marketing, Commerce or a related field. - 5+ years of experience in marketing, preferably in the consulting or professional services industry. - Proven track record of developing and executing successful marketing campaigns. - Proven track record of generating leads and enhancing business visibility. - Strong understanding of digital marketing, including SEO, SEM, PPC, and social media marketing specifically LinkedIn and websites. - Excellent written and verbal communication skills. - Exceptional interpersonal skills and the ability to build and maintain relationships with diverse stakeholders. - Highly organized with strong project management skills. - Proficiency in marketing analytics tools and softwares. - Creative thinker with the ability to develop innovative marketing strategies. - Ability to work independently and as part of a team in a fast-paced environment. - Excellent interpersonal skills. Location- Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad

Market research and/or competitive intelligence is required. Business research and analysis experience in the consumer products/FMCG industry is a plus. Strong interviewing, research, analytical, and writing skills. Qualified candidates will have at least B.Com. B.A. or BBA preferred; MBA a plus. Strong English language skills are essential. Pratibha

Market research and/or competitive intelligence is required. Business research and analysis experience in the consumer products/FMCG industry is a plus. Strong interviewing, research, analytical, and writing skills. Qualified candidates will have at least B.Com. B.A. or BBA preferred; MBA a plus. Strong English language skills are essential.

We are looking for a skilled Finance Risk Fraud Professional to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 3 to 8 years of experience in finance risk fraud. Roles and Responsibility Develop and implement effective risk management strategies to mitigate financial risks. Conduct thorough analysis of financial data to identify potential fraudulent activities. Collaborate with cross-functional teams to investigate and resolve financial irregularities. Design and maintain comprehensive reports on risk management and fraud prevention measures. Provide expert guidance on financial risk assessment and mitigation techniques. Stay updated with industry trends and regulatory requirements related to finance risk fraud. Job Requirements Strong understanding of financial markets, instruments, and regulations. Excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced environment with multiple priorities. Proficiency in financial modeling and data analysis tools. Strong attention to detail and ability to interpret complex financial data. Experience working with risk management frameworks and methodologies. Company name: IDESLABS PRIVATE LIMITED. Industry: Recruitment / Staffing. Title: Finance Risk Fraud Professional.

We are looking for a skilled SAP SD professional with 9-12 years of experience to join our team in Chennai. The ideal candidate should have expert knowledge in SAP SD and be available to join immediately. Roles and Responsibility Manage and implement SAP SD modules effectively. Provide technical expertise and support to the team on SAP SD issues. Analyze business requirements and develop solutions using SAP SD. Collaborate with cross-functional teams to ensure seamless integration of SAP SD with other modules. Develop and maintain documentation of SAP SD configurations and customizations. Troubleshoot and resolve complex SAP SD issues efficiently. Job Requirements Expert knowledge of SAP SD module is mandatory. Strong understanding of business processes and operations related to SAP SD. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Familiarity with industry-specific regulations and standards related to SAP SD. Notice period: Immediate joiners preferred.

We are looking for a skilled professional with 5-10 years of experience to join our team as a Manhattan-ILS expert. The ideal candidate will have a strong background in the field and excellent analytical skills. Roles and Responsibility Collaborate with cross-functional teams to design and implement effective solutions. Develop and maintain complex models using Manhattan-ILS techniques. Analyze data to identify trends and patterns, providing insights to stakeholders. Design and deliver training programs to enhance team capabilities. Troubleshoot issues and provide technical support to ensure seamless operations. Stay updated with industry developments and emerging technologies. Job Requirements Strong understanding of Manhattan-ILS concepts and principles. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively in a team environment and communicate effectively. Strong organizational and time management skills with the ability to prioritize tasks. Experience with data analysis and visualization tools is an added advantage. Strong knowledge of industry trends and best practices in the field. Additional Info The selected candidate will be working on a Contract-to-Hire basis.

We are looking for a highly skilled and experienced professional to join our team at IDESLABS PRIVATE LIMITED, located in . The ideal candidate will have 6-8 years of experience. Roles and Responsibility Collaborate with cross-functional teams to design and implement Anaplan models. Develop and maintain complex financial models using Anaplan's modeling capabilities. Analyze business requirements and provide solutions using Anaplan's data integration features. Create reports and dashboards to visualize key performance indicators. Work closely with stakeholders to understand business needs and provide training on model usage. Troubleshoot issues related to Anaplan models and provide technical support. Job Requirements Strong understanding of Anaplan concepts, including blocks, rules, and workflows. Experience working with large datasets and integrating them into Anaplan models. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively in a team environment and communicate effectively with stakeholders. Strong knowledge of financial concepts and principles, including accounting and budgeting. Familiarity with other financial planning tools and software is an added advantage. Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

We are looking for a skilled professional with 7-10 years of experience to join our team as a Hybris SAP C4S expert in Chennai and Hyderabad. The ideal candidate will have a strong background in Hybris and SAP C4S. Roles and Responsibility Collaborate with cross-functional teams to design and implement Hybris solutions. Develop and maintain technical documentation for Hybris implementations. Provide training and support to end-users on Hybris applications. Troubleshoot and resolve technical issues related to Hybris and SAP C4S. Analyze business requirements and provide recommendations for process improvements. Ensure compliance with industry standards and best practices for Hybris implementation. Job Requirements Strong knowledge of Hybris and SAP C4S modules and functionalities. Experience with data migration, testing, and deployment of Hybris solutions. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Familiarity with industry-standard tools and technologies. Employee type: C2H. Notice period: Immediate joiners.

Looking to onboard a skilled SAP MDG Techno Functional professional with 5-10 years of experience. The ideal candidate will have a strong background in SAP MDG and excellent technical skills. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP MDG solutions. Analyze business requirements and develop technical solutions using SAP MDG. Develop and maintain technical documentation for SAP MDG projects. Provide training and support to end-users on SAP MDG applications. Troubleshoot and resolve technical issues related to SAP MDG. Participate in project planning, execution, and delivery. Job Requirements Minimum 5 years of experience in SAP MDG techno-functional role. Strong knowledge of SAP MDG modules and technologies. Excellent analytical and problem-solving skills. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Experience working with stakeholders at various levels. Employment type: Contract Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.

We are looking for a skilled Procurement Analyst with 5-8 years of experience to join our team in Hyderabad. The ideal candidate will have a strong background in procurement and analysis, with excellent communication skills. Roles and Responsibility Analyze market trends and supplier performance to optimize procurement processes. Develop and implement procurement strategies to achieve business objectives. Collaborate with cross-functional teams to identify and mitigate risks. Conduct market research and analyze data to inform procurement decisions. Negotiate contracts and agreements with suppliers to secure favorable terms. Monitor and report on procurement performance metrics to stakeholders. Job Requirements Strong analytical and problem-solving skills, with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders. Experience with procurement software and systems, including data analysis tools. Ability to prioritize tasks and manage multiple projects in a fast-paced environment. Strong organizational and time management skills, with the ability to meet deadlines. Ability to think strategically and make informed decisions based on data analysis. Additional Info The selected candidate will be required to join immediately.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Data Analytics- Senior SME! In this role, you will be focusing on fraud detection, AML/CTF, and transaction monitoring using SQL, Python, and BI tools to develop analytical solutions and enhance risk oversight. Strong stakeholder engagement and problem-solving skills are key. Responsibilities Support the managers and business leads to ensure that the respective TM/CRA/WLM/AEoI programs are working as intended and have appropriate oversight. Using advanced SQL/Python techniques to define analytical products which meet project needs and interpret business rules into code. Utilise analytics techniques in SQL & Python to model, design, and implement new transaction monitoring scenarios Deliver robust documentation, code and processes using Confluence, Gitlab, and SharePoint to ensure a clear audit trail of decisions, implementation and lineage of data products. Qualifications we seek in you! Minimum Qualifications / Skills Technical Skills: Intermediate SQL proficiency for data extraction, modeling, and analytics. Beginner Python skills for data analysis, scripting, and automation. Experience working with relational databases to manage and manipulate large datasets. Expertise in Business Intelligence & Data Visualization using tools like Power BI, Tableau, or Qlik Sense. Strong data quality management capabilities and ability to spot trends/ quality issues / anomalies in new data sources and identify ways to work around these issues. Soft Skills & Work Experience: Ability to translate business requirements into analytical solutions, working closely with both technical and non-technical stakeholders. Strong problem-solving mindset to detect anomalies, identify patterns, and enhance risk coverage. Ability to work under pressure and meet deadlines including the ability to multi-task, prioritise and balance competing demands and expectations. Simplify the complex – The ability to generate insight from data and engage and communicate those insights effectively with non-technical business customers. Strong documentation and governance skills, ensuring clear audit trails of decisions and data processes. Preferred Qualifications/ Skills Financial services experience especially within banking or wealth management. Experience in financial crime risk management, with emphasis on AML/CTF and Sanctions. Experience in AWS tool stack for analytics (EMR, S3, etc). Experience in data visualisation tools such as PowerBI, Qliksense or Tableau. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

We are looking for a skilled Data Analyst to join our team at IDESLABS PRIVATE LIMITED, with 6-10 years of experience in the field. The ideal candidate will have a strong background in data analysis and interpretation. Roles and Responsibility Analyze complex data sets to identify trends and patterns. Develop and maintain databases and data systems for accurate data storage and retrieval. Create reports and dashboards to present findings to stakeholders. Collaborate with cross-functional teams to drive business decisions. Design and implement data quality checks to ensure accuracy and integrity. Stay up-to-date with industry trends and emerging technologies in data analysis. Job Requirements Strong proficiency in data analysis tools and techniques. Excellent problem-solving skills and attention to detail. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Experience with data visualization tools and reporting software. Strong understanding of data modeling and database design principles. Familiarity with industry-specific regulations and standards.

We are looking for a skilled Business Analyst to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 5-6 years of experience in the field. Roles and Responsibility Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze complex data sets to inform business decisions and drive growth. Develop and maintain detailed documentation of business processes and procedures. Identify areas for process improvement and implement changes to increase efficiency. Work closely with stakeholders to understand their needs and provide tailored solutions. Develop and maintain relationships with key stakeholders to ensure alignment and effective communication. Job Requirements Strong understanding of business operations and processes. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets. Effective communication and interpersonal skills, enabling strong collaboration with stakeholders. Ability to work independently and as part of a team, demonstrating flexibility and adaptability. Strong attention to detail and organizational skills, with the capacity to prioritize tasks and manage multiple projects simultaneously. Experience working in a fast-paced environment, focusing on delivering high-quality results and meeting deadlines.

We are looking for a highly skilled and experienced MIS Executive to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 2-3 years of experience in the field. Roles and Responsibility Managing and analyzing data to provide insights for business decisions. Developing and maintaining databases and spreadsheets for tracking key performance indicators. Creating reports and dashboards to visualize complex data sets. Collaborating with cross-functional teams to identify areas for improvement. Designing and implementing data visualization tools to communicate findings effectively. Ensuring data accuracy and integrity across all systems and reports. Job Requirements Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work with stakeholders at all levels. Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. Experience with data analysis software such as SQL or Tableau is an asset. Ability to prioritize tasks and manage multiple projects in a fast-paced environment. Strong organizational and time management skills, with the ability to meet deadlines.

What Will You Drive? As a Grievance Associate within our Customer Experience team, you will be instrumental in resolving customer complaints and inquiries effectively. This role focuses on ensuring customer satisfaction by addressing concerns with empathy, accuracy, and professionalism using our ticket management system. Who Are We Looking For? A dedicated and detail-oriented individual with strong problem-solving and communication skills. If you thrive in fast-paced environments and have a passion for enhancing the customer experience, this role is ideal for you. Key Responsibilities: Customer Complaint Resolution: Handle customer complaints and inquiries promptly and professionally. Investigate issues to determine root causes and provide effective resolutions. Communication Excellence: Respond accurately and empathetically to customer concerns via various communication channels. Maintain professionalism in all interactions to uphold the company's reputation. Complaint Management System: Log and maintain accurate records of customer interactions and resolutions in the complaint management system. Continuously monitor and update tickets to ensure timely closure. Customer Satisfaction Monitoring: Analyze trends in customer complaints to identify areas for service improvement. Collaborate with teams to enhance processes and elevate the overall customer experience. Cross-Functional Collaboration: Work with internal teams to address root causes of grievances. Proactively suggest solutions to improve systems and prevent recurring issues. Qualifications: Educational Background: Bachelors degree in any discipline is preferred . Experience: 1-4 years of experience as a Customer Service Representative, Grievance Associate, or similar role. Skills: Proficiency in customer service tools such as Zendesk or similar software. Strong verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail with excellent organizational skills. Data analytics skills (preferred).

Secondary research from Public data sources Use automated tools to extract data Data cleansing & fixing error Good analytical skills with the ability to collect, organize, analyse, and disseminate ignificant amounts of information with attention to detail and accuracy. Hands on experience on tools like LinkedIn, Hoovers, Zoominfo etc.. Strong knowledge of MS Office (Excel, Word) is a must.

At least 3 yr as SAS administration Hands on experience on Linux(Must) Incident and Change management via tools like service now Experienced in working with global delivery model for international clients Infrastructure Security Principles Good networking knowledge (Routing, IP, TCP)

He should have good knowledge of different Excel Formulas He should have knowledge of Macros, if possible Thorough Knowledge of Excel or Google Sheet Should know Pivot Tables If Interested kindly share your resume with your update details t.globalzonehr@gmail.com

Roles and Responsibilities Data management. Data Coordination MIS work EXCEL work Advanced Excel Handling Computers Coordination with Dispatch, sales and Purchase Department MIS activities. Office Work Documentation Desired Candidate Profile Sheetal Tanwar

Job Requirements Learning Solutions Development: Collaborate with business units to identify learning needs and design tailored learning solutions that support strategic goals and Turbo ambition. Develop and facilitate a variety of learning formats, including workshops, virtual learning, and eLearning content, to enhance employee skills and knowledge. Leverage instructional design principles to create high-quality eLearning modules and blended learning programs. Take ownership of learning initiatives from inception to execution, ensuring alignment with business priorities. Coordinate logistics, communications, and follow-up actions for learning programs and events. Plan and adhere to learning budget and ensure optimisation of cost through innovative efforts. Establish metrics and benchmarks to measure the effectiveness of learning programs. Work closely with senior leadership, People Business Partners and other internal and external vendors to design and address learning needs. LMS Management (SuccessFactors): Oversee the administration and maintenance of the LMS (SuccessFactors), ensuring smooth operation and accurate records. Manage course scheduling, enrolments, reporting, and user access in the LMS. Work closely with HR and IT to resolve system issues and enhance platform usability. Data Analysis & Reporting: Utilize learning data and analytics (data on tap) to measure the effectiveness of learning programs and make data-driven decisions. Provide regular reports on learning trends, course completion rates, and feedback to stakeholders. Continuously improve learning initiatives based on data insights and business outcomes. Work Experience Compliance & Policy Adherence: Develop, manage, and improve the usage and track compliance-training programs across the organization to ensure employees meet regulatory and legal requirements. Collaborate with compliance and legal teams to maintain a comprehensive library of compliance-related courses. Monitor adherence to mandatory training and escalate non-compliance issues to the appropriate stakeholders. Track and improve the usage of higher education policy-related courses, ensuring that policy remains relevant and up to date. Familiarise people Business Partners (PBPs) on key aspects of higher education policies, equipping them to ensure that employees follow and benefit from these Automation of Routine Processes: Identify opportunities to automate routine learning processes such as training enrolments, notifications, reporting, and compliance tracking. Implement and manage automation tools to streamline workflow and enhance operational efficiency. Work with internal teams to ensure the automation of processes aligns with organizational goals and increases productivity Crafting Functional Learning Journeys: Collaborate with an institute of repute to design and develop two new functional learning journeys aligned with organizational capabilities and business needs. Integrate cutting-edge industry practices and knowledge into the learning journeys, and organizational context, ensuring relevance and impact. Oversee the development of curriculum, assessment, and delivery methods, ensuring a robust and practical learning experience. Monitor and assess the effectiveness of these learning journeys and make necessary improvements based on feedback and business outcomes. Qualifications: Master's / Bachelor's degree in Human Resources, Organizational Development, Learning & Development, or related field. 12+ years of experience in Learning & Development, Organizational Development, or a related field. Experience with SuccessFactors LMS or similar systems is required. Strong facilitation, instructional design, and eLearning development skills. Proficiency in using learning data analytics and reporting tools. Ability to work independently and manage multiple projects with tight deadlines. Excellent communication, collaboration, and stakeholder management skills. Key Competencies: Planning and Implementation Instructional Design and Curriculum Development Learning Agility & Continuous Improvement Strong Analytical and Problem-Solving Skills Attention to Detail & Organizational Skills Ability to Drive Change and Influence Others

Building and maintaining systems for extracting, pre- processing and modelling for different data streams, as well as integrating data across different sources. Expertise in visualizations and data analysis. Creating predictive and prescriptive models that could have a positive impact on the business. Integrating data engineering and modelling algorithms/techniques and solutions into the backend systems Develop model monitoring infrastructure for periodic monitoring and upgradation of data science strategies and models Building & implementing state-of-the-art deep learning models. Working with various stakeholders to identify and capitalize on opportunities to leverage data to drive business solutions. R Programming / Python Scripting / SQL; Experience in Finance, R-Studio/Shiny. Experience 5 - 7 Years . Industry IT Software - Application Programming / Maintenance Qualification B.E Key Skills Data Analyst R Programming Python R Programmer

About the Job The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network. As Senior Real Time Analyst (RTA), You Will Act as shift point of contact: Overlook the team in the absence of the Manager/Supervisor Conduct RTA huddles and pass updates to the team Act as SME and train new members in the team Queue management: Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Situational management (vendor level) BCP situations: Tools issues, WFM Systems issues, etc. Routing / downtime issues - Create and manage war room o Make announcements about outages on respective client tools. Intraday Management Facilitate daily syncs with clients/vendors to review performance Monitor forecast vs actual governance at the enterprise level (service KPIs, handling capacity, shrinkage, handle time, service levels) Re-forecast within the day to project staffing gaps and share across the network to address over/under staffing Approve and push extra time/VTO/off phone requests by vendors Communicate directly with the stakeholders on trends, staffing levels, and mitigation tactics needed to improve service levels performance Perform root cause analysis (end of day) & provide updates to enterprise network & leadership team Reporting: Track daily/weekly/monthly performance and provide context on the following metrics: Service Level/ASA Shrinkage/Absenteeism EOD reports Additional tasks: Provide regular feedback to the planning and scheduling team As Senior Real Time Analyst (RTA), You Have A University education with a technical background (mathematical or statistical course desirable) is preferred 3+ years previous call center experience required Minimum 1 year WorkForce Management experience is required Previous work experience working with Global vendors is considered an asset Advanced level of MS Excel/Google sheets Pivot Tables V-Lookup/X-Lookup Index/Match Ability to create charts/graphs 1+ years of previous experience with any WFM tools is required NICE IEX Aspect eWFM Verint Calabrio Knowledge of programming / Tableau will be an asset Excel/BI/Reporting tools certifications will be an asset Good communication skills,local language and English (required) Additional languages would be an asset Ability to identify emerging trends, measure impact on the business and use good judgment Experience in facilitating meetings Proactively distill and analyze data, charts, and graphs into actionable insights & present recommendations to stakeholders and other audiences Able to collaborate with clients cross-functional teams and vendor RTA teams Clear and concise, written and verbal communication (in English) Fundamental understanding of call center metrics

About the Job Were changing the way people think about customer care, and we need your help! Were looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans. As Team Lead, You Will Manage and supervise CSRs Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas Use critical thinking to develop solutions to improve business performance and partner success Motivate teams through relationship building and real-time coaching Develop incentive programs to motivate CSRs to achieve desired outcomes Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings Gain expert level knowledge on all partner products and promotions Demonstrate a positive work ethic and commitment to achieve the best possible outcomes Act as a role model and exemplify our 10 Things (cultural values) As Team Lead, You Have High school diploma or equivalent (required) Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered) 1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role Experience dealing with escalated issues in a contact center capacity The ability to type 30 WPM with accuracy Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset The ability to use spreadsheet applications to maintain and develop operational reporting Exceptional time management, organizational and prioritization skills to complete work in a timely manner Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment The ability to work a variety of shifts, including days, evenings and holidays

Job Overview: Oliver Wyman is seeking a Regional Contracting Coordinator , for the India, Middle East and Africa region. This role will be part of the global Human Capital Operations team and will play a critical role in supporting the process of bringing on external vendors and independent contractors, including coordinating hiring, extensions and terminations. This role will serve as a liaison between business stakeholders, talent management, human capital, legal, external companies/clients, vendors and independent contractors. Inform internal clients about the process to be followed and ensure continued understanding Ensure that all the business departments adhere to the process by providing all required documents/information and securing approvals Initiate Bridger and background checks; follow up with any concerns Generate contracts using local templates and provide to the business (or contractor) Enter hires, extensions and terminations into ET (employment transaction tool) Review monthly contingent worker reports and communicate upcoming end dates to relevant parties; process extensions where required Report on appropriate measurement indicators Maintain a detailed tracker allowing for correct reporting and data cuts for internal business key stakeholders Filing of contractors and the relevant documents in the folders to ensure compliance Skills and Attributes : Ability to work collaboratively in a global team in a multicultural environment Strong demonstrated problem solving and analytical skills Highly organized and detail-oriented Excellent Microsoft Word, Excel and Outlook skills Knowledge of Workday or similar HC Information System is highly advantageous Excellent written and verbal communication skills in English Stakeholder management Candidate Experience Profile: Previous work experience in an international environment within compliance, procurement or vendor management, or alternatively HR would be desirable.