Custumer relationship manager

Company Description Yugen Infra is your gateway to the next paradise in Goa. As a premier builder firm, we are set to redefine luxury, comfort, and tranquility with our upcoming projects in the vibrant heart of Goa. With a rich heritage in crafting exquisite homes and communities, we're committed to transforming your dreams into reality. Stay connected to be among the first to experience the magic of our newest developments in Goa. Role Description This is a full-time on-site role for a Customer Relationship Manager, located in Gurugram. The Customer Relationship Manager will be responsible for maintaining and enhancing customer relationships. Daily tasks will include handling customer inquiries, resolving complaints, ensuring customer satisfaction, tracking customer feedback, and implementing improvements. The role will also involve coordinating with internal teams, managing customer databases, and providing timely responses to customer requests. Qualifications Customer Service, Client Relationship Management, and Issue Resolution skills Excellent Communication, Interpersonal, and Listening skills Organizational, Time Management, and Multitasking abilities Problem-Solving and Adaptability skills Experience in CRM Software and Data Management Ability to work independently and collaboratively with cross-functional teams Experience in the real estate or construction industry is a plus Bachelor's degree in Business Administration, Marketing, or a related field Show more Show less