Customer Support Specialist

Job Title: Customer Support 

Location: Gurgaon

Job Type: Full-time

Required Experience: 0–1 years

Working Shift : UK Time zone

Work Module : Hybrid

About Us:

WEChartered Consultancy is a dynamic and growing Financial Advisory and Business Outsourcing Company committed to deliver excellence in financial services. We are seeking a technically sound and experienced Manager/Senior Manager to join our Finance team. The ideal candidate shall possess strong analytical skills, have a keen attention to detail, and a passion for financial analysis.

Key Responsibilities:

- This role requires strong communication skills, and the ability to work in a fast-paced environment.

- The ideal candidate will be responsible for delivering outstanding support to our international clients, addressing their inquiries, and ensuring a high level of customer satisfaction. 

- Provide accurate information regarding products, services, and policies.

- Resolve client issues promptly and efficiently, ensuring a positive customer experience.

- Contribute to the continuous improvement of customer service processes and procedures.

Requirements:

1. Immediate joining/notice period less than or equal to 1 month.

2. UG/PG qualification (preferably humanities).

3. Are willing to work in Gurugram.

4. Have relevant skills and interests.

5. Basic Excel, English proficiency, communication, and being detail-oriented.

Salary

Probation: Duration: 3 months

Salary during probation: ₹18,000/month (only for fresher)

How to Apply:

Interested candidates should submit their resume at priya.kumari@wechartered.com